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Symposium/ITxpo · Florence, Italy · 8-10 April 2002 |
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Experience the latest IT Solutions Before you buy IT, try IT. In an ideal world, you'd put your business solutions through their paces before committing your IT budget. Welcome to that world. At ITxpo, you can see many of the latest IT products hard at work, - all in one place, all at the same time. You can take advantage of hands-on demonstrations presented by knowledgeable vendor representatives in a low-hype, high-content atmosphere. If you're looking for answers to your IT product questions, ITxpo is the place to find them: count on reliable, up-to-date information about the latest industry offerings from the people who know them best. Be sure to make these interactive ITxpo features part of your Symposium/ITxpo experience: Simply put, ITxpo is the smart - not to mention most cost effective - way to make the right IT purchasing decision the very first time around. And just one more reason to make Symposium/ITxpo part of your business strategy. NEW - Market Views At Symposium/ITxpo 2002, key vendors will present their strategic perspective, contrasting Gartner's independent analysis with their viewpoints and explaining how their technologies will shape the business landscape. Dell EMEA Industry standard technologies: Redefining the Economics of High Performance Computing Speaker: Tejas Vakil, VP Enterprise, Dell EMEA Moderator: Andy Butler, Vice President, Gartner Vakil will discuss the merits of industry standard technologies in enterprise wide computer networks, and look at the cost and performance benefits customers can achieve as industry standard technologies penetrate critical enterprise infrastructures. Vakil will also examine how advancements in hardware and software are driving down the costs of Linux supercomputing solutions by as much as 90 percent. He will point to current implementations at oil company Compagnie Générale de Géophysique and automotive research establishment Fiat Research Centre to demonstrate the benefits associated with Linux-based high performance computing systems. Fujitsu Services Reputation is the Key to Success in IT Services Speaker: Richard Christou, CEO, Fujitsu Services Moderator: John Radcliffe, Vice President, Research Director, Gartner The level to which a customer is committed to a particular IT services company is heavily influenced by the degree to which customer satisfaction is achieved. This is determined by a passion for caring for your customer, which creates a reputation that is instrumental in defining the company's brand. Richard Christou CEO of ICL and, from April 2002 Chief Executive of Fujitsu Services, describes his experiences in developing deep, long term, loyal customer relationships. E.piphany Are You Maximising Every Customer Interaction? Speaker: Brad Wilson, VP of Product Marketing and Technology Partners, E.piphany Moderator: Jennifer Kirkby, Research Director, Gartner In today's market, every customer interaction is an opportunity to maintain loyalty and trust through appropriate responses. But are you aware that you also have an opportunity to deepen your relationship with that customer? By taking advantage of a single view of that customer across your organization, combining it with knowledge of what that customer has recently told you over your website or call center, and then using real-time analytics to make intelligent decisions about each customer and learn continually from each interaction, you have created an opportunity that benefits you and your customer. Brad Wilson will discuss how recognized organizations have adopted Smart CRM strategies to maintain, grow and strengthen business relationships - among organizations, customers, partners and suppliers - using technology and acumen. Exhibit Opportunities Exhibit opportunities are available for companies looking for exposure to the high-level attendees. ITxpo offers many excellent opportunities to; generate sales leads, build key business relationships; raise brand/ product awareness, launch a new product/ service and increase market share. Global Discount Package We are pleased to offer attractive discounts of up to 10 percent when you exhibit at three or more ITxpo locations world-wide. For more information please phone the European Exhibit hotline on +44 (0) 1784 267456 or email european.exhibits@gartner.com |
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