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28 September 2005
Updated Vendor-Paid-and-Sponsored Events at Gartner Conferences
Gartner's brand differentiation and therefore our business are based on our research integrity. Even the appearance of compromised integrity is unacceptable. For this reason, during Gartner conferences our analysts are not allowed to participate in special events, paid for by vendors, where attendees are solely Gartner and vendor associates. This policy ensures that our analysts are available to all conference attendees.
Update: If you would like Gartner analysts to participate in any vendor-sponsored event at a Gartner conference, please send an email to ombudsman@gartner.com or call us at +1 203 316 3334 with the following information:
Names of Gartner analysts you would like to invite; Number of end users you would like to invite (remember, end-user invitations are required); and Venue of event. Our general guideline here is that venues optimized to conduct business-oriented discussions are OK; “social” venues (for example, theatre, sporting events) are not. Just as with vendor surveys, our analysts will accept these invitations only when they receive approval from the Ombudsman.
This policy hasn’t been modified to make it more difficult to get to our analysts; it’s been changed because a number of vendors have scheduled some very “social” venues for these gatherings, where the risk of the appearance of compromised integrity is so great that we believe we need to review all requests.
1 September 2005
Magic Quadrant and MarketScope Market List Now Available on gartner.com
We are pleased to announce that a list of all Magic Quadrant and MarketScope market research is now available on gartner.com. This new practice responds to many requests from vendors and users for greater transparency into our market research process and plans. Please keep in mind that these are planned dates and that they may change throughout the year. We update the list with changes as they occur.
Please contact Jenni Lehman, VP Research Methodology, if you have questions.
24 August 2005
Don't miss the next Gartner Analyst Relations Call!
Wednesday, 14 September 2005, from 11:30 a.m. to 12:30 p.m. US Eastern Time
Read more
4 August 05
Hello Everyone,
You may have noticed that gartner.com got a facelift over the weekend. And on July 21, 2005 Gartner is announcing enhancements to our services to better address unique industry technology challenges and to better address specific client needs and priorities.
Read more
8 July 05
Replay of Quarterly Analyst Relations Call
If you missed this quarter's Analyst Relations call and are interested in hearing about updates to the Magic Quadrant and frequently misunderstood quote policies, listen to the replay.
1 July 05
Gartner Announces Magic Quadrant and MarketScope Methodology and Process Updates
Gartner instituted key updates to the Magic Quadrant and MarketScope Research Methodologies and Processes.
Read more
23 June 05
Gartner Copyright and Quote Policy Changes
We recently updated our policies to ensure our intellectual property is not taken out of context and therefore possibly misunderstood by those reading it.
Read more
7 June 05
First Take Review
Our updated First Take review policy allows vendors at least four hours, in the time zone of their headquarters, to provide feedback on the facts. Previous policy was two hours.
2 June 05
Vendor-Paid-and-Sponsored Events at Gartner Conferences
Gartner's brand differentiation and therefore our business is based on our research integrity. Even the appearance of compromised integrity is unacceptable. For this reason, during Gartner conferences our analysts are not allowed to participate in special events, paid for by vendors, where attendees are solely Gartner and vendor associates. This policy ensures that our analysts are available to all conference attendees.
1 June 05
Announcing the Senior Research Board for Cross-Research Issues
The Senior Research Board (SRB) provides oversight and guidance for cross-research issues. The SRB is tasked with ensuring that research position differences are resolved quickly and that these decisions support the best interests of the Gartner brand and business strategy. The SRB also provides cross-research guidance on high-level research themes.
30 May 05
Analyst Coverage Map: Who Covers What?
In December 2004 we released a simple page which pairs analysts with their coverage areas. Upon completion of our acquisition of META Group in April, we integrated all former META analysts. Use this if you would like to get a complete list of analysts who cover certain topics or would like to know the focus area of a particular analyst.
17 January 05
New Faces
We have expanded our staff to better serve your needs. Larry Perlstein joined the Office of the Ombudsman in January 2005, and Kimberly Wheeler in November 2004.
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To learn more,
please contact:
Office of the Ombudsman
Phone: +1 203 316 3334
Fax: +1 800 328 2107
ombudsman@gartner.com |
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