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| GartnerGroup Services Launches GartnerExpress E-Business Diagnostic | |||
| STAMFORD, Conn., November 1, 1999…GartnerGroup Services, the consulting, measurement and solutions unit of Gartner Group, Inc. (NYSE: IT), today launched GartnerExpress E-Business Diagnostic, a very fast-moving evaluation that delivers a thorough business and technology assessment of a client's ongoing e-business initiatives and provides immediately actionable recommendations and next steps. | |||
| Over the course of 30 to 60 days, the GartnerExpress E-Business Diagnostic addresses business alignment, strategy convergence and business case realization. The service also encompasses tool-enabled Web-site design, performance, security and customer satisfaction considerations. With E-Business Diagnostic, business and IT managers can begin to 'scorecard' and improve the overall performance of their e-business initiatives. The E-Business Diagnostic also compares the client's relative Web-site design and performance with those of any three competitors. Three quarterly updates will be provided to support the client's need to monitor and improve performance. | |||
| The E-Business Diagnostic culminates in a roundtable management review to leverage the GartnerGroup Services report and analysis into actionable next steps for improving and sustaining effective e-business performance. | |||
| For clients requiring sustained performance improvement, the Gold version of the E-Business Diagnostic -- with an e-business Scorecard and ongoing Performance Improvement services -- will operate in a hands-on fashion for one year to enable attainment of the desired level of performance. | |||
| According to GartnerGroup research, total worldwide IT spending in 1999 is $2.2 trillion. By 2002, total worldwide IT spending is estimated to be $3.3 trillion, with up to half of that attributed to e-business. | |||
| Business and IT managers will use the GartnerExpress E-Business Diagnostic to address strategic questions about the value of e-business initiatives, the responsiveness and security of those services, the e-business contribution to overall sales, and the appropriateness of their e-business technology choices. | |||
| To find out more about this service, contact Hoy Heise at GartnerGroup at 203-316-3206, or visit us on the web at www.gartner.com. | |||
| About GartnerGroup GartnerGroup, the world's premier business technology advisor, achieved 1999 revenue of $734 million and provides unrivaled thought leadership for more than 9,000 client organizations worldwide. GartnerGroup was founded in 1979 and is headquartered in Stamford, Connecticut, with 80 locations worldwide. GartnerGroup's 3,400 associates include 1,200 research analysts and consultants who help clients achieve their business objectives through the intelligent and efficient use of information technology. For more information about GartnerGroup's industry-leading research capabilities, consulting and measurement services, and world-renowned symposia and events, please visit us on the Web at www.gartner.com. | |||
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