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Gartner Announces IBM as First Authorized and Certified Alliance Member For Gartner eMetrix Powered By InfoRay
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Lake Buena Vista, FLA. - October 19, 2000 - Gartner eMetrix, a division of Gartner Group, Inc., [NYSE: IT and ITB], today announced IBM as the first company to complete Gartner's Technical Training Certification for eMetrix, thereby becoming an authorized and certified eMetrix alliance member. IBM Global Services recently created a practice of service professionals to better assist customers with the implementation of the Gartner eMetrix powered by InfoRay solution. As part of the relationship, IBM can install the eMetrix suite of integrated, measurement tools and services for specific customers. The announcement was made today at Gartner Symposium/ITxpo 2000.
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A joint effort between Gartner and InfoRay, eMetrix determines the overall health of a company's value chain by allowing users to monitor their electronic business-to-business initiatives, providing a continuously updated view of the company's key performance indicators. By leveraging a company's existing internal systems, eMetrix monitors transaction activity and returns business performance measures, as well as warning indicators when performance falls below required standards. For example, an Operations Manager accessing her eMetrix monitor could find that customer on-time order fulfillment has fallen below target, and can then drill down through the predefined metrics to determine that the problem is with a specific transportation supplier at one particular plant. She can then initiate actions to correct this situation with the carrier, switch to another supplier, or serve customers from an alternate plant, all in time to prevent a temporary disruption in supply chain performance that could impact long-term customer relations.
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"This relationship complements our existing consulting capabilities in the supply chain space," said Gary Cross, head of supply chain consulting for IBM Global Services. "The combination of Gartner's metric definitions and content with InfoRay's technology and IBM's experienced management consultants and integrators further strengthens our strategy to offer differentiating business solutions and services that can be implemented rapidly for customers worldwide."
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"This is how the networked economy will be monitored and measured. eMetrix will be the tool that the new breed of executive will use," said Al Case, president of Gartner eMetrix. "The power of network computing is the ability to measure and see an entire business' value chain while it is happening. This is what Gartner eMetrix powered by InfoRay delivers."
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A dedicated team of service professionals can rapidly implement the eMetrix solution, a process that includes team assessment of supply chain data, gap analysis, and a client customization session. "We are excited about the opportunities this announcement presents for Gartner eMetrix powered by InfoRay," said Dale Cline, president of InfoRay. "IBM's implementation practice will provide customers with an end-to-end solution to help streamline key business-to-business initiatives."
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Gartner eMetrix is the leading provider of integrated, measurement tools and services that monitor the status of a company's business-to-business initiatives and provide continuous views of the company's performance. Gartner eMetrix powered by InfoRay combines the strategic analysis expertise of Gartner with the personalized business monitoring technology of InfoRay. The result is a browser-based monitoring solution that provides users with the current status of their business and a measurement for their key business indicators. For more information on Gartner eMetrix powered by InfoRay, visit www.gartner.com/emetrix.
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InfoRay is a leading provider of personalized business monitors and infostructure that allow you to maximize opportunities while managing the risk of high-speed business. InfoRay's patented solutions allow you to track your key business indicators easily so that you can impact your company's performance at any level. Founded in the Netherlands, InfoRay moved its headquarters to Cambridge, Massachusetts, in 1999 and has offices in the U.S. and Europe. InfoRay is a privately held company with funding from the Mayfield Fund, Advent International, and NeSBIC CTe Fund. Our customer base includes global Fortune 1000 companies. Visit InfoRay on the Web at www.inforay.com.
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About Gartner
Gartner provides unrivaled thought leadership for more than 10,000 organizations, helping clients to achieve their business objectives through the intelligent and efficient use of technology. Additionally, Gartner helps technology companies identify and maximize technology market opportunities. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit, Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renowned Symposia; and, at www.gartner.com. Gartner subsidiary TechRepublic, Inc. (
www.techrepublic.com) is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 1999 revenues of $734 million. Gartner's 4,000 associates, including 1,200 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit us on the Web at www.gartner.com.
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