Gartner Dataquest Says Third Quarter PC Shipments Slowed as Industry Waits for Next Upgrade Cycle
Research Shows Signs of Replacement Sales to Begin in 2001
San Jose, Calif., October 23, 2000 - Worldwide personal computer shipments surpassed 33.9 million units in the third quarter of 2000, an increase of 15.2 percent over the same period last year, according to preliminary statistics by Dataquest Inc., a unit of Gartner Group, Inc. (NYSE: IT and ITB). With PC saturation in key U.S. and European segments, many manufacturers are waiting for the next PC upgrade cycle.
"The expectation is that the home market will see some signs of replacement sales in the fourth quarter of 2000, but the corporate upgrade cycle will not gain momentum until 2001," said Charles Smulders, principal analyst for Gartner Dataquest's Personal Computers Worldwide program. "The potential size of that upgrade expected in 2001 is significant. There is the potential for a 25 percent increase in professional PC replacements in 2001 in the United States compared with 2000, even without Windows 2000 as a driver. A major upgrade cycle in both the European professional and home markets is also expected in 2001."
HP showed the largest increase in shipments among top-tier vendors, both worldwide and in the United States (see Table 1 and Table 2). HP had continued success in the U.S. retail space, taking advantage of the absence of IBM and Packard Bell.
Table 1
Preliminary Worldwide PC Vendor Unit Shipment Estimates for 3Q00 (Thousands of Units

Company 3Q/00 Shipments 3Q/00 Market Share (%) 3Q/99 Shipments 3Q/99 Market Share (%) Growth (%)
Compaq 4,449 13.1 3,908 13.3 13.9
Dell 3,800 11.2 3,123 10.6 21.7
Hewlett-Packard 2,615 7.7 1,887 6.4 38.6
IBM 2,458 7.2 2,259 7.7 8.8
NEC 1,577 4.6 1,513 5.1 4.3
Gateway 1,432 4.2 1,258 4.3 13.8
Others 17,600 51.9 15,512 52.7 13.5
Total Market 33,931 100.0 29,460 100.0 15.2
Note: Table includes desk-based PCs, mobile PCs and PC servers. Fujitsu and Fujitsu-Siemens market share, if combined in 3Q00, would equal 5.0 percent. Source: Gartner Dataquest (October 2000)

Despite the mid-teen growth in the worldwide PC market, Gartner Dataquest analysts said this increase in the market could be misleading. The higher shipment numbers for some primarily indirect vendors may point to potential fourth-quarter problems.
"We suspect these relatively strong numbers in the third quarter reflect a buildup of channel inventory, and we do not believe the market can support the kind of growth these numbers would indicate," Mr. Smulders said. "The fourth quarter could show slower unit growth, as upgrade cycles are deferred into 2001, and no revenue growth as vendors jockey to keep supply lines clear."
In the U.S. PC market, five of the top six vendors had growth rates above the industry average. Dell had a good growth quarter by industry standards, but it was a poor one based on its own standards. Compaq saw an increase in direct sales, and like many of the other vendors, is working to consolidate its PC lines in order to reduce costs and increase customer value.
Table 2 Preliminary U.S. PC Vendor Unit Shipment Estimates for 3Q00 (Thousands of Units)
Company 3Q/00 Shipments 3Q/00 Market Share (%) 3Q/99 Shipments 3Q/99 Market Share (%) Growth (%)
Dell 2,600 19.7 2,062 17.5 26.1
Compaq 2,050 15.5 1,798 15.2 14.0
Hewlett-Packard 1,445 10.9 990 8.4 46.0
Gateway 1,251 9.5 1,098 9.3 13.9
IBM 741 5.6 912 7.7 -18.8
Apple 577 4.4 461 3.9 25.2
Others 4,565 34.5 4,471 37.9 2.1
Total Market 13,230 100.0 11,791 100.0 12.2
Note: Table includes desk-based PCs, mobile PCs and PC servers. Source: Gartner Dataquest (October 2000)
"It's important to recognize that slow growth in the developed regions does not diminish the value of the PC market. We expect the PC shipments to exceed 40 million units on a worldwide basis in the fourth quarter alone," said Mr. Smulders. "However, vendors must build share and revenue in other markets and geographical areas if they are to continue to return financial results to stockholder expectations."
These results are preliminary at this time. Final statistics will be available soon to clients of Gartner Dataquest's PC Quarterly Statistics Worldwide by Region program. This program offers a comprehensive and timely picture of the worldwide PC market, allowing product planning, distribution, marketing and sales organizations to keep abreast of key issues and their future implications around the globe. More information on this program is available on Gartner Dataquest's Web site at www.dataquest.com.
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CONTACT:
Tom McCall
Gartner
408-468-8312
tom.mccall@gartner.com