Role Definition and Organizational Structure: Business Process Improvement

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Analysis
- Introduction
- BPI Role Definition
  - Business Process Director — The Driver and Organizer of the BPCC
  - Business Process Consultant — The Source of Broad Experience and Expertise
  - Business Process Architect — The Bridge Role for Enterprise Architecture (EA) and BPM Continuity
  - Business Process Analyst — The Hands-On, Frontline Role
- Additional Roles and Relationships
  - The BPI Champion, Executive Sponsor and Process Owner Roles
  - BPI Relationships
  - The Business Process Competency Center
- Organizational Structures
  - Option 1: BP Director Reports to IT
  - Option 2: BP Director Reports to Business
  - Option 3: The Blended Model
- Recommendations and Considerations for Roles and Organizational Structures
Recommended Reading

Tables

Table 1.

A Sample RACI Chart for Collaborative Discovery Work

Figures

Figure 1.

Bridging the Gap Between EA and BPM

Figure 2.

Role Relationships for Project Execution

Figure 3.

The Complex Interaction of Senior Management, Sponsorship and Process Governance Is Necessary for the Growth and Sustainability of Process Management

Figure 4.

The Mature BPCC

Figure 5.

BP Director Reports to IT

Figure 6.

BP Director Resides in Business

Figure 7.

Blended Model Example

Table of Contents

Contents

Tables

Figures

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