IT Optimization - Where Do You Start?

All IT leaders are on the hook to deliver measurable business contributions at optimal cost. But how do you optimize your performance if you don’t know your starting point? Even if you have a baseline, is it up-to-date and something you fully trust? What’s the best approach for making improvements?

Gartner Comparative Analytics provide the answers. You get objective assessments of your cost structures and recommendations for how to boost and optimize performance.

Gartner Consulting helps you:

• Benchmark your costs, outsourced services and overall workload against a peer group of similar size and complexity.
• Redesign or even transform IT processes that propel you to new levels of efficiency and best practices for meeting the needs of the business.

Choose What Works For You

• Cost Benchmarking (for internal IT functions) Measure efficiency and effectiveness of IT functions, including opportunities to reduce costs and improve service quality.
• Price Benchmarking (for outsourced IT functions) Assess the competitiveness of external outsourcing contracts. Become crystal clear on the competitive value of the outsourced services you're receiving.
• IT Process Refinement Examine the effectiveness of IT Processes that enable delivery of services to support critical business functions. Built upon a methodology used by nearly half the Fortune 1000 to drive higher business performance.
• Performance Measurement Draws on Gartner benchmarking and process improvement capabilities to help you measure and communicate performance with scorecards and dashboards.

Deliver Real Results With A Structured Approach

• Use state-of-the-art process models, tools, templates and measurement techniques successfully implemented by many of the Fortune 1000 organizations.
• Leverage the strengths of multiple industry-standard process frameworks such as ITIL, CoBIT and SEI's CMM.
• Get best practices into place that will work for you, based on real-world experiences of our previous client successes.
• Proven methodology supported by the largest repository of IT performance data in the industry -- over 5,000 benchmarks performed annually.
• Accurate peer data represented by organizations of similar size and complexity, drawn from 80 percent of the Global 500.

Benefit From

• A proven methodology that draws on a database of 500 process maturity observations from global firms.
• Best practices that become an integral part of your organization
• Industry-standard process modeling techniques (such as IDEF0 and IDEF3). Related IP, models and methods are left behind for you to adopt and use iteratively over time.
• Senior consultants - with experience in IT operations, infrastructure and process improvement. Many are certified in industry process-modeling frameworks.
• Gartner Benchmarks are individually configured, project-specific benchmarks that support mergers and acquisitions, the implementation of packaged software, or the support of major outsourcing contract evaluation