Gartner helped conceptualize and frame several strategic technology initiatives; most importantly the university’s pressing need for a student information strategy (SIS).

Business Challenges

• Support the SIS needs of 19 campuses across Europe, Latin America and Asia
• Replace an aging Student Information System (SIS) based on older technology that is expensive to maintain
• Address several new requirements that have evolved over the years

Approach / Differentiation

• Captured all functional and technical requirements for a new SIS
• Identified service levels appropriate for fulfilling the university’s needs
• Crafted a portal and integration strategy to support a smooth transition

Results

• The university decided to replace its existing SIS solution based on the Gartner engagement
• Gartner supported subsequent contract negotiations with the university’s selected SIS vendor and helped get a solid Statement of Work in place