An electronics group comprised of multiple, independent business units, sought opportunities for enterprise savings while preserving the needs and interests of its autonomous partners. A Gartner consulting engagement helped achieve both objectives.
- Reduce IT costs by 30%
- Address the needs of several autonomous business units, each with their own requirements and challenges
- Conducted benchmarking as a first step to identify sources for savings
- Assessed opportunities to save through an SAP shared service center
- Made recommendations to the BUs for improving their IT organizations, including the outsourcing of HR business processes and the use of packaged applications versus custom-built solutions
- Met the organization’s goal to reduce costs by 30%
- Achieved further savings through use of packaged software and on-demand services
- Established a financial baseline to achieve ongoing metrics for performance and change management
