Capabilities Verticals
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Qualifications
National Government Organization Reduces a Major Procurement by 60%

Gartner Consulting helps a large European government organization reduce a large procurement contract by 60% while raising service delivery and quality.

Business Challenges

  • Transform business processes to support a major procurement
  • Improve both service levels and service delivery
  • Align external contract prices with value received

Approach / Differentiation

  • Provided quantitative and qualitative advice for making better procurement decisions
  • Delivered IT optimization insight and advice
  • Provided critical program reviews of suppliers participating in major initiatives

Results

  • Reduced the price of a large procurement by 60%
  • Found opportunities to reduce other bids by 50%
  • Supported key technology decisions; provided an objective role in contract dispute resolution