12 October 2005

The Store of the Future

Hosted by Bruce A. Bond,
Group VP, Industries Research


Defining a good retail service experience is a challenge...especially in the store of the future. Find out how emerging technologies will translate into consumer satisfaction in the coming years, and why the cost-benefit analysis of certain technologies may fall short of retailers' expectations.


Featured Guest:

"Retailers need to be very cautious about implementing new technologies because they're cool, even if they make the promise of reducing costs or enhancing productivity."
— Stephen E. Smith, Managing VP, Gartner Research

Please forward your questions, comments & suggestions to gartnervoice@gartner.com



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