12 October 2005

The Store of the Future

Hosted by Bruce A. Bond,
Group VP, Industries Research


Defining a good retail service experience is a challenge...especially in the store of the future. Find out how emerging technologies will translate into consumer satisfaction in the coming years, and why the cost-benefit analysis of certain technologies may fall short of retailers' expectations.


Featured Guest:

"Retailers need to be very cautious about implementing new technologies because they're cool, even if they make the promise of reducing costs or enhancing productivity."
Stephen E. Smith, Managing VP, Gartner Research

Please forward your questions, comments & suggestions to gartnervoice@gartner.com





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