15 June 2007

Are Banks Banking Too Much on Digital Immigrants?

Bruce A. Bond,
Group VP, Industries Research

Vincent Oliva, Managing VP
David Furlonger, Managing VP

A recent survey of more than 1,000 business executives reveals "bullish" attitudes and changing expectations toward the use of IT in business. Listen as Gartner analysts Bruce Bond, David Furlonger and Vincent Oliva discuss why banks may be banking too much on digital immigrants.

Featured Quote:

"Financial services firm[s]...really no longer control how their customers do business with them. Their customers control how they do business with them."
Vincent Oliva, Managing VP

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