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		<title><![CDATA[ Gartner: Banking & Investment Services ]]></title> 
		<link><![CDATA[ http://www.gartner.com/it/products/research/asset_175135_2395.jsp ]]></link> 
		<description><![CDATA[ In a sea of commoditized products and increasing global regulation, IT professionals and business leaders in the financial services industry must invest in the right technologies to support growth, preserve margins and aid in compliance. Gartner Banking & Investment Services industry research, staffed by top industry analysts, provides the critical insights you'll need to gain competitive advantage. ]]></description> 
		<language>en-us</language> 
		<category><![CDATA[ Focus Area RSS Feed ]]></category> 
	
									<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Taking a More Holistic Approach to Service Hub Implementation]]></title>
		<description><![CDATA[ Various banks are building service hubs in areas such as payment, lending and treasury to reduce redundancy, cost and risk, and improve customer satisfaction and compliance. Having a broader vision will enable these projects to be on the way to achieving a more holistic and rational architecture. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172006&ref=g_rss]]></link>
  					<pubDate>Wed, 18 Nov 2009</pubDate>
					<guid>1230520</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Make Restructuring Debt Collection and Recovery Activities a Priority]]></title>
		<description><![CDATA[ Market forces, financial performance and regulatory issues demand more-effective debt collection and recovery management, and decision-making processes. With its link to relationship/risk management, collection and recovery activities should not be managed in separate business or product groups. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172529&ref=g_rss]]></link>
  					<pubDate>Wed, 18 Nov 2009</pubDate>
					<guid>1230518</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Regulatory Reporting Software: An Overview of Market Trends]]></title>
		<description><![CDATA[ Banks need to improve internal and external reporting before regulations require them to act. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172055&ref=g_rss]]></link>
  					<pubDate>Thu, 12 Nov 2009</pubDate>
					<guid>1224665</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Predicts 2010: Executive Decisions in Banking and Investment Services Demand a Longer View]]></title>
		<description><![CDATA[ IT strategies must be risk-aware in today's business and economic environment. However, those strategies must also be innovative and bold. Financial services firms will move to a new operating model by 2013, and IT must support it. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171973&ref=g_rss]]></link>
  					<pubDate>Thu, 12 Nov 2009</pubDate>
					<guid>1226713</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Latest Survey Shows IT Investment Priorities for Banking and Investment Services Firms]]></title>
		<description><![CDATA[ Cost optimization is the main current activity for banks around the world, but our latest survey shows that the larger firms are already gearing up to invest for the future recovery. IT investments are being prioritized in specific areas of their internal, payment and customer-facing operations. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171950&ref=g_rss]]></link>
  					<pubDate>Mon, 09 Nov 2009</pubDate>
					<guid>1224213</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Loan Portfolio Management Could Reduce Pending Credit Losses by 35%]]></title>
		<description><![CDATA[ The global financial services industry could significantly reduce pending credit losses by more aggressive use of predictive analytics, optimization and behavior modeling. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172045&ref=g_rss]]></link>
  					<pubDate>Thu, 05 Nov 2009</pubDate>
					<guid>1221921</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Predicts 2010: Operational Technologies Present Threats and Opportunities in Banking and Investment Services]]></title>
		<description><![CDATA[ Operational technologies support critical core functions. IT leaders at banks and investment service firms should use this analysis to support their business and IT planning in 2010 and beyond, and to avoid wasted investments. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171953&ref=g_rss]]></link>
  					<pubDate>Wed, 04 Nov 2009</pubDate>
					<guid>1219729</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ U.S. Economic Report Does Not Justify 2010 IT Budget Increase]]></title>
		<description><![CDATA[ CIOs should not view the U.S. Commerce Department's announcement that the U.S. economy grew during 3Q09 as a leading indicator that the U.S. or the rest of the world has returned to a sustained period of business growth. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172345&ref=g_rss]]></link>
  					<pubDate>Mon, 02 Nov 2009</pubDate>
					<guid>1219221</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Managing Risk Requires an Integrated Approach to Collateral]]></title>
		<description><![CDATA[ The use of collateral to mitigate credit risk has increased with the expansion of global financial activity. To obtain a reduction in counterparty risk, centralized, integrated collateral processes and more-timely management of exposures are required beyond typical overnight assessment and pricing. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171669&ref=g_rss]]></link>
  					<pubDate>Mon, 02 Nov 2009</pubDate>
					<guid>1217803</guid>
				</item>   
							<item>       
					<category><![CDATA[Featured Research]]></category> 
	 							<title><![CDATA[ Five Best Practices for Implementing the Lending Services Hub]]></title>
		<description><![CDATA[ Early stage implementations of the lending services hub provide insight into challenges and the best practices to overcome the challenges. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170061&ref=g_rss]]></link>
  					<pubDate>Mon, 19 Oct 2009</pubDate>
					<guid>1209358</guid>
				</item>   
					 
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Taking a More Holistic Approach to Service Hub Implementation]]></title>
		<description><![CDATA[ Various banks are building service hubs in areas such as payment, lending and treasury to reduce redundancy, cost and risk, and improve customer satisfaction and compliance. Having a broader vision will enable these projects to be on the way to achieving a more holistic and rational architecture. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172006&ref=g_rss]]></link>
  	 <pubDate>Wed, 18 Nov 2009</pubDate>
	 <guid>1230520</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Make Restructuring Debt Collection and Recovery Activities a Priority]]></title>
		<description><![CDATA[ Market forces, financial performance and regulatory issues demand more-effective debt collection and recovery management, and decision-making processes. With its link to relationship/risk management, collection and recovery activities should not be managed in separate business or product groups. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172529&ref=g_rss]]></link>
  	 <pubDate>Wed, 18 Nov 2009</pubDate>
	 <guid>1230518</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Regulatory Reporting Software: An Overview of Market Trends]]></title>
		<description><![CDATA[ Banks need to improve internal and external reporting before regulations require them to act. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172055&ref=g_rss]]></link>
  	 <pubDate>Thu, 12 Nov 2009</pubDate>
	 <guid>1224665</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Latest Survey Shows IT Investment Priorities for Banking and Investment Services Firms]]></title>
		<description><![CDATA[ Cost optimization is the main current activity for banks around the world, but our latest survey shows that the larger firms are already gearing up to invest for the future recovery. IT investments are being prioritized in specific areas of their internal, payment and customer-facing operations. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171950&ref=g_rss]]></link>
  	 <pubDate>Mon, 09 Nov 2009</pubDate>
	 <guid>1224213</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Loan Portfolio Management Could Reduce Pending Credit Losses by 35%]]></title>
		<description><![CDATA[ The global financial services industry could significantly reduce pending credit losses by more aggressive use of predictive analytics, optimization and behavior modeling. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=172045&ref=g_rss]]></link>
  	 <pubDate>Thu, 05 Nov 2009</pubDate>
	 <guid>1221921</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Predicts 2010: In Banking and Investment Services, Business as Usual Won't Meet New Customer Demands]]></title>
		<description><![CDATA[ Demographic changes, a steady stream of innovative consumer technologies and the impaired trustworthiness of banks in the aftermath of the financial crisis will challenge banks in 2010 and beyond. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171956&ref=g_rss]]></link>
  	 <pubDate>Wed, 04 Nov 2009</pubDate>
	 <guid>1221121</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Predicts 2010: Operational Technologies Present Threats and Opportunities in Banking and Investment Services]]></title>
		<description><![CDATA[ Operational technologies support critical core functions. IT leaders at banks and investment service firms should use this analysis to support their business and IT planning in 2010 and beyond, and to avoid wasted investments. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171953&ref=g_rss]]></link>
  	 <pubDate>Wed, 04 Nov 2009</pubDate>
	 <guid>1219729</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Managing Risk Requires an Integrated Approach to Collateral]]></title>
		<description><![CDATA[ The use of collateral to mitigate credit risk has increased with the expansion of global financial activity. To obtain a reduction in counterparty risk, centralized, integrated collateral processes and more-timely management of exposures are required beyond typical overnight assessment and pricing. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171669&ref=g_rss]]></link>
  	 <pubDate>Mon, 02 Nov 2009</pubDate>
	 <guid>1217803</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ Five Best Practices for Implementing the Lending Services Hub]]></title>
		<description><![CDATA[ Early stage implementations of the lending services hub provide insight into challenges and the best practices to overcome the challenges. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170061&ref=g_rss]]></link>
  	 <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209358</guid>
  </item>   
    <item>       
  <category><![CDATA[Operations]]></category> 
   			<title><![CDATA[ The Changing Face of Operational Risk Management]]></title>
		<description><![CDATA[ Based on client inquiries, interviews with vendor references and secondary research, Gartner finds that in 2009, banks are beginning to change how they approach ORM to manage risk exposures and performance across business lines and IT functions. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171681&ref=g_rss]]></link>
  	 <pubDate>Mon, 19 Oct 2009</pubDate>
	 <guid>1209345</guid>
  </item>   
      
  
      <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Banks Need to Stop Missing Chances to Innovate]]></title>
		<description><![CDATA[ Despite current market turmoil, banks must establish better assessment and appraisal systems for innovation projects, or risk missing opportunities to sustain and expand their existing businesses. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170321&ref=g_rss]]></link>
  	 <pubDate>Tue, 01 Sep 2009</pubDate>
	 <guid>1157914</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Banks Worldwide Must Prepare for Civic Bankruptcies]]></title>
		<description><![CDATA[ Banks worldwide must quietly prepare for an unanticipated shortage: government services. Curtailing operation risk will require careful, quiet planning. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168796&ref=g_rss]]></link>
  	 <pubDate>Wed, 17 Jun 2009</pubDate>
	 <guid>1024418</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Gartner Consumer Survey Shows That Barriers to Online Banking Use Continue to Fall]]></title>
		<description><![CDATA[ Consumer data shows that online banking continues to gain users across income and ages. We examine the growing prominence of online access, and how banking can work to increase adoption among the holdouts. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167706&ref=g_rss]]></link>
  	 <pubDate>Thu, 14 May 2009</pubDate>
	 <guid>980114</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Social Banking: It's All About the Money and Customer Focus]]></title>
		<description><![CDATA[ Banks need to understand the types of social banking and how, despite a slow start, this new trend will bring a step change to the financial services environment. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166073&ref=g_rss]]></link>
  	 <pubDate>Mon, 06 Apr 2009</pubDate>
	 <guid>930214</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Innovate or Incubate?]]></title>
		<description><![CDATA[ The consensus calls for using incremental approaches to major IT changes. The radical changes needed today may require different strategies, however. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166523&ref=g_rss]]></link>
  	 <pubDate>Thu, 26 Mar 2009</pubDate>
	 <guid>921532</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ The Transitioning Application Landscape of Investment Management Firms]]></title>
		<description><![CDATA[ IMFs require enhanced order management system, portfolio management system and portfolio accounting system technology to meet current and future investment and trading demands. Product offerings, system functionality and vendor entrants are changing rapidly to meet this client demand. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165915&ref=g_rss]]></link>
  	 <pubDate>Thu, 26 Mar 2009</pubDate>
	 <guid>921313</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Asset and Liability Management Practices and Vendor Market Scan]]></title>
		<description><![CDATA[ ALM illustrates the need for the convergence of enterprise data and technical capabilities, providing decision support information across an institution's customer, geographical and product segments, as well as the external economic and competitive environments. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165599&ref=g_rss]]></link>
  	 <pubDate>Thu, 05 Mar 2009</pubDate>
	 <guid>906950</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Telework Will Become Essential for U.S. Banking]]></title>
		<description><![CDATA[ Banks must plan carefully to preserve and expand the significant cost reductions from teleworking while extending the employment rights of disabled workers and protecting consumer privacy. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=163630&ref=g_rss]]></link>
  	 <pubDate>Thu, 18 Dec 2008</pubDate>
	 <guid>843115</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Customer Experience Management: A Financial Services Perspective]]></title>
		<description><![CDATA[ Financial services companies don't have relationships with their customers. This issue and the challenges in creating better customer experiences in the current financial crisis were analyzed at a recent meeting with financial services clients at Gartner's Symposium/ITxpo 2008 in Orlando, Florida. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=163375&ref=g_rss]]></link>
  	 <pubDate>Thu, 20 Nov 2008</pubDate>
	 <guid>809016</guid>  
  </item>   
    <item>       
  <category><![CDATA[Business Processes]]></category> 
   			<title><![CDATA[ Seven Key Selection Criteria for Core Banking Selection]]></title>
		<description><![CDATA[ More than 40% of banks that undertake core banking replacement will fail to achieve the business objectives used to justify this strategy. Banks should use these criteria to evaluate core banking systems. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=161637&ref=g_rss]]></link>
  	 <pubDate>Wed, 01 Oct 2008</pubDate>
	 <guid>768636</guid>  
  </item>   
      
      <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Predicts 2010: Executive Decisions in Banking and Investment Services Demand a Longer View]]></title>
		<description><![CDATA[ IT strategies must be risk-aware in today's business and economic environment. However, those strategies must also be innovative and bold. Financial services firms will move to a new operating model by 2013, and IT must support it. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171973&ref=g_rss]]></link>
  	  <pubDate>Thu, 12 Nov 2009</pubDate>
	 <guid>1226713</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Banking Transformation Is Now So Overhyped That It's Reinforcing the 'Old Normal']]></title>
		<description><![CDATA[ Bank boardroom conversation is starting to focus on the "new normal." Transformation has become an overused way to describe even surface-level efficiency gains. If that is all that happens, then those changes will lead to a return to business as usual in banking, rather than radical change. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171418&ref=g_rss]]></link>
  	  <pubDate>Tue, 06 Oct 2009</pubDate>
	 <guid>1199814</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ International Collaboration of Regulators Will Impact Financial Services Providers]]></title>
		<description><![CDATA[ Financial services regulators worldwide are looking at closer collaboration after the financial crisis. Banks and insurers need to be prepared for new compliance requirements, and for a more-international approach for their risk management frameworks. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171031&ref=g_rss]]></link>
  	  <pubDate>Tue, 29 Sep 2009</pubDate>
	 <guid>1189347</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Survey of Global Investment Managers: Data Management Priorities in Investment Management Firms]]></title>
		<description><![CDATA[ Gartner's survey of senior-level IT executives within global investment management firms explores key issues and priorities affecting IMF businesses and resulting technology decisions regarding data management and associated trading activities. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171105&ref=g_rss]]></link>
  	  <pubDate>Thu, 24 Sep 2009</pubDate>
	 <guid>1188626</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Four Lending Innovations That Will Improve Customer Centricity]]></title>
		<description><![CDATA[ This analysis identifies four lending innovations that will enable banks to become more customer-centric. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170856&ref=g_rss]]></link>
  	  <pubDate>Tue, 22 Sep 2009</pubDate>
	 <guid>1185828</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Technology Implications of Providing the U.S. Government With Tools to Effectively Manage Financial Crises]]></title>
		<description><![CDATA[ Large, heavily interconnected banks in the United States will be the first to face the possible imposition of on-demand regulatory reporting requirements. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170313&ref=g_rss]]></link>
  	  <pubDate>Wed, 16 Sep 2009</pubDate>
	 <guid>1181115</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Technology Implications of Improving International Regulatory Standards and Cooperation]]></title>
		<description><![CDATA[ Proposed legislation bringing all financial services firms operating in the U.S. under tighter, more-uniform scrutiny and coordinating worldwide financial regulation requires close attention within the industry. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170476&ref=g_rss]]></link>
  	  <pubDate>Wed, 16 Sep 2009</pubDate>
	 <guid>1181015</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ How IT Can Improve the Efficiency of Banking and Investment Services Firms]]></title>
		<description><![CDATA[ Efficient banks tend to be profitable banks, but efficiency is more than just containing costs and finding the optimum level of IT spending. Banks also need to make the right IT investments that will boost income. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170803&ref=g_rss]]></link>
  	  <pubDate>Fri, 11 Sep 2009</pubDate>
	 <guid>1178312</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Bank Branch of the Future: Which Deployment Model Should You Use]]></title>
		<description><![CDATA[ This research outlines the changes banks are undertaking in their branch networks, not simply the redesign of branch footprints, but also the repositioning of the branch as an integrated strategic asset in the search for new customers. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170376&ref=g_rss]]></link>
  	  <pubDate>Tue, 08 Sep 2009</pubDate>
	 <guid>1167712</guid>   
  </item>   
    <item>       
  <category><![CDATA[Executive Decisions]]></category> 
   			<title><![CDATA[ Key Issues and Research Agenda for Banking and Investment Services, 2H09]]></title>
		<description><![CDATA[ Here are Gartner's banking and investment services research plans for the balance of 2009. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170066&ref=g_rss]]></link>
  	  <pubDate>Wed, 26 Aug 2009</pubDate>
	 <guid>1150412</guid>   
  </item>   
      
      <item>       
  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ Predicts 2010: In Banking and Investment Services, Business as Usual Won't Meet New Customer Demands]]></title>
		<description><![CDATA[ Demographic changes, a steady stream of innovative consumer technologies and the impaired trustworthiness of banks in the aftermath of the financial crisis will challenge banks in 2010 and beyond. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171956&ref=g_rss]]></link>
  	 <pubDate>Wed, 04 Nov 2009</pubDate>
	 <guid>1221121</guid>
  </item>   
    <item>       
  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ What U.S. Financial Service IT Leaders Must Understand About the Fiduciary Standard]]></title>
		<description><![CDATA[ U.S. financial regulatory reform will likely bring about a fiduciary standard for retail investment services. We examine the implications of this change for business and IT leaders in financial firms and insurance companies. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171425&ref=g_rss]]></link>
  	 <pubDate>Tue, 06 Oct 2009</pubDate>
	 <guid>1200713</guid>
  </item>   
    <item>       
  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ Social Networking for Commercial Banking: An Opportunity and a Challenge for Banks]]></title>
		<description><![CDATA[ While social networking, online chat, mobile banking and bank blogs have gained traction with some customers of commercial banks, nonusers have particularly low interest. This suggests that the value proposition is neither appreciated nor well understood by this group. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170492&ref=g_rss]]></link>
  	 <pubDate>Tue, 29 Sep 2009</pubDate>
	 <guid>1192413</guid>
  </item>   
    <item>       
  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ The Slow Path to Growth for Financial Planning Solutions in Europe]]></title>
		<description><![CDATA[ Financial planning solutions focused on affluent consumers are at an early stage in a number of European countries. We examine what may lead to changes in this, and what markets are currently providing these services. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171040&ref=g_rss]]></link>
  	 <pubDate>Fri, 25 Sep 2009</pubDate>
	 <guid>1189319</guid>
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  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ With Mint.com, Intuit Aims to Offer Range of Financial Brands]]></title>
		<description><![CDATA[ In buying the online personal financial management site, Intuit will exploit the Mint.com brand -- a small but growing brand in the new direct-to-consumer financial services arena -- and leverage its technology assets. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=171392&ref=g_rss]]></link>
  	 <pubDate>Fri, 18 Sep 2009</pubDate>
	 <guid>1183720</guid>
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  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ Financial Services Companies on Twitter: Between Playground and Customer Service Channel]]></title>
		<description><![CDATA[ The continued growth of Twitter adoption globally is also noticed by financial services companies. But there is only a small group of technology-aggressive adopters among the largest institutions that are exploring the possibilities (marketing, sales and service) of this microblogging platform. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170732&ref=g_rss]]></link>
  	 <pubDate>Tue, 08 Sep 2009</pubDate>
	 <guid>1168912</guid>
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  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ Ajax and Rich Internet Applications Are Important Tools for Brokers, but Not a Panacea]]></title>
		<description><![CDATA[ Retail brokerages should consider Ajax and rich Internet applications to enhance their websites' flexibility and functionality, but only within the context of a user-centered design process. We examine how these tools are being used in this area, and how brokerages can make the best use of them. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170462&ref=g_rss]]></link>
  	 <pubDate>Thu, 03 Sep 2009</pubDate>
	 <guid>1164413</guid>
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  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ Drivers of Commercial Customers' Banking Relationships]]></title>
		<description><![CDATA[ A survey of companies in Europe and North America illuminates what influences their strategic decisions and investments, and what they value in their bank relationships. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169675&ref=g_rss]]></link>
  	 <pubDate>Wed, 05 Aug 2009</pubDate>
	 <guid>1115319</guid>
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  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ Gartner Consumer Survey Can Help Banks Decide If FSNs Are Friends or Foes]]></title>
		<description><![CDATA[ Banks increasingly hear that financial social networks offer consumers features they cannot get at online banking sites. Retail banks should consider FSNs to be competitors, potential partners, and possible sources of future online and mobile functionality. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169182&ref=g_rss]]></link>
  	 <pubDate>Wed, 29 Jul 2009</pubDate>
	 <guid>1100912</guid>
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  <category><![CDATA[Customer]]></category> 
   			<title><![CDATA[ Take a Flexible Approach to Implementing Online Trading]]></title>
		<description><![CDATA[ The changing nature of retail investors means that more brokerages will need to enable online trading. We examine how financial services providers can leverage suppliers and partners to do this in a measured and gradual way. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169008&ref=g_rss]]></link>
  	 <pubDate>Thu, 09 Jul 2009</pubDate>
	 <guid>1066814</guid>
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Using Social Networking and Personalization to Transform Your Payment Card Market Approach]]></title>
		<description><![CDATA[ Social networking and personalization put product definition and rewards in the hands of consumers, and provide a new distribution model, based on trust, for card issuers. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170074&ref=g_rss]]></link>
  	 <pubDate>Wed, 09 Sep 2009</pubDate>
	 <guid>1173212</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Why Banks Must Start Modernizing Their Payment Systems Now]]></title>
		<description><![CDATA[ European banks are on the front line of payment system modernization because of the migration toward the Single Euro Payments Area and the Payment Services Directive. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170470&ref=g_rss]]></link>
  	 <pubDate>Wed, 09 Sep 2009</pubDate>
	 <guid>1172312</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Vendors Support Different Starting Points for Building a Payment Services Hub]]></title>
		<description><![CDATA[ In evaluating payment software vendors to support payment services hubs, banks must align the strengths and weaknesses associated with the vendor's market focus with their own PSH road map. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170301&ref=g_rss]]></link>
  	 <pubDate>Wed, 09 Sep 2009</pubDate>
	 <guid>1171712</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ SEPA and the Rise of Faster Payments: The Retail and Corporate Implications]]></title>
		<description><![CDATA[ Payments remain key to many customers, but the investment decisions required to deliver more-efficient payment systems continue to be hindered by an inability to accurately manage and articulate the value that payments bring to bank relationships. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169262&ref=g_rss]]></link>
  	 <pubDate>Wed, 19 Aug 2009</pubDate>
	 <guid>1139613</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Card Management Software Is on a Path to Extinction]]></title>
		<description><![CDATA[ Market dynamics in card payments are leading to the beginning of the end for card management software. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168380&ref=g_rss]]></link>
  	 <pubDate>Tue, 28 Jul 2009</pubDate>
	 <guid>1098516</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Stomp on Commercial Payment Fraud Before It Grows]]></title>
		<description><![CDATA[ An analysis of some recent surveys regarding fraud reveals a way to reduce operational risk. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169035&ref=g_rss]]></link>
  	 <pubDate>Mon, 13 Jul 2009</pubDate>
	 <guid>1070814</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Consumers Trust Banks as Payment Providers: Now Is the Time to Think Beyond Product Silos]]></title>
		<description><![CDATA[ Consumers are changing their payment mixes to better control their spending activities during these uncertain economic times. To retain or grow consumers' deposits, banks must manage their portfolios of payment solutions differently. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168922&ref=g_rss]]></link>
  	 <pubDate>Mon, 13 Jul 2009</pubDate>
	 <guid>1070212</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ The Sunset of Base24: A Wake-Up Call for Banks' Retail Payment Operations]]></title>
		<description><![CDATA[ Banks and processors should use the sunset of Base24 as an opportunity to transform their retail payment operations. Replacing Base24 is not just about card management. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168427&ref=g_rss]]></link>
  	 <pubDate>Mon, 29 Jun 2009</pubDate>
	 <guid>1047812</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Banks Must Invest in Payment Systems to Win Back Customer Trust]]></title>
		<description><![CDATA[ Due to the current economic environment, there is no shortage of pessimism, and mostly for the right reasons. However, this doesn't mean that banks should stop innovating and bringing new payment instruments and services to market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167932&ref=g_rss]]></link>
  	 <pubDate>Thu, 21 May 2009</pubDate>
	 <guid>987422</guid> 
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  <category><![CDATA[Payments]]></category> 
   			<title><![CDATA[ Evaluating Vendors' Ability to Support a Mobile Financial Services Strategy]]></title>
		<description><![CDATA[ Vendors offer mobile banking solutions that are often limited to duplicating online banking capabilities. However, such capabilities alone will not give the bank a foundation for mobile financial services. Banks should map mobile financial services functions against vendors' abilities to meet them. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165596&ref=g_rss]]></link>
  	 <pubDate>Thu, 30 Apr 2009</pubDate>
	 <guid>959215</guid> 
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ Technology Implications of Strengthening Financial Services Consumer Protection]]></title>
		<description><![CDATA[ Establishment of a new U.S. Consumer Financial Protection Agency would drive long-term technology and marketing effects at U.S. banks. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169726&ref=g_rss]]></link>
  	 <pubDate>Fri, 31 Jul 2009</pubDate>
	 <guid>1106813</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ Technology Implications of Requiring Stronger Financial Services Supervision]]></title>
		<description><![CDATA[ Proposed legislation bringing the financial services firms operating in the U.S. under tighter central control requires close industry attention. Research first, spend later. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169480&ref=g_rss]]></link>
  	 <pubDate>Wed, 22 Jul 2009</pubDate>
	 <guid>1088212</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ XBRL: A Tool for More-Effective Risk Management]]></title>
		<description><![CDATA[ XBRL has unique features not found in other standards initiatives that can be used to better manage risk. Financial services firms should take advantage of the increasing viability of XBRL for risk management functions requiring information accessibility, validation, analysis and communication. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168507&ref=g_rss]]></link>
  	 <pubDate>Thu, 18 Jun 2009</pubDate>
	 <guid>1027015</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ Banks Must Use External Loss Data for Effective Operational Risk Management]]></title>
		<description><![CDATA[ External risk data is a key ingredient for forecasting, modeling and managing operational risk. We profile issues surrounding the management and use of external risk data, and identify sources. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168798&ref=g_rss]]></link>
  	 <pubDate>Wed, 17 Jun 2009</pubDate>
	 <guid>1025613</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ Fix Your Own Risk Challenges; Don't Wait for the Regulators]]></title>
		<description><![CDATA[ The continuing financial crisis besetting financial services firms (and most other industries) around the world will force executives at financial institutions to take a freshened look at risk management, not merely to comply with a legislative road map, but to manage the business more effectively. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165817&ref=g_rss]]></link>
  	 <pubDate>Tue, 24 Mar 2009</pubDate>
	 <guid>919319</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ SEPA: The Disconnect With Commercial Bank Customers]]></title>
		<description><![CDATA[ Although standards are necessary to create interoperability between banks and companies, they don't necessarily reflect the priorities of companies across all market segments. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165357&ref=g_rss]]></link>
  	 <pubDate>Thu, 05 Mar 2009</pubDate>
	 <guid>906925</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ Cut the Cost of Occupational Fraud in Banking]]></title>
		<description><![CDATA[ Occupational fraud will become more prevalent, and blocking it will become vitally important as bank resources to fight it shrink. Exhaust all low- and no-cost measures before embarking on new technology in this effort. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=165373&ref=g_rss]]></link>
  	 <pubDate>Thu, 05 Mar 2009</pubDate>
	 <guid>906955</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ Enhance Agility and Reduce Operational Risk Through Stakeholder Relationship Management]]></title>
		<description><![CDATA[ Banks should extend "know your customer" data collection requirements and risk assessments to include all stakeholders, a wider group of entities with potentially greater impact on bank operations. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=160222&ref=g_rss]]></link>
  	 <pubDate>Wed, 13 Aug 2008</pubDate>
	 <guid>741024</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ Case Study: Spreadsheet Risk Management Leads to Getting the Most From Compliance]]></title>
		<description><![CDATA[ Implementing spreadsheet risk management systems helps address compliance requirements for regulations such as the Sarbanes-Oxley Act, while improving business performance. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=159532&ref=g_rss]]></link>
  	 <pubDate>Tue, 29 Jul 2008</pubDate>
	 <guid>734118</guid>
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  <category><![CDATA[Risk Management and Compliance]]></category> 
   			<title><![CDATA[ The Fallacy of GRC in Financial Services]]></title>
		<description><![CDATA[ Operational risk management requires more than what most financial services organizations are implementing as governance, risk and compliance initiatives. Organizations must take a step-by-step approach that is based on corporate performance management priorities. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=159388&ref=g_rss]]></link>
  	 <pubDate>Mon, 21 Jul 2008</pubDate>
	 <guid>727007</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Banking and Investment Services Customer Technologies, 2009]]></title>
		<description><![CDATA[ The financial crisis has disrupted innovation, and IT spending in general, at banks and investment firms. Financial providers must be selective in assessing and incorporating new technologies for customer service, but they can't stop completely; rather, they must continue to selectively innovate. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168852&ref=g_rss]]></link>
  	 <pubDate>Wed, 29 Jul 2009</pubDate>
	 <guid>1101112</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Banking and Investment Services Operations Technologies, 2009]]></title>
		<description><![CDATA[ Now is not the time for banking and investment services firms to sit idle with their operations technologies. Banking and investment services executives should use this analysis to identify the difference between overhyped and high-impact technologies and their time to reach maturity. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168956&ref=g_rss]]></link>
  	 <pubDate>Tue, 28 Jul 2009</pubDate>
	 <guid>1098713</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Financial Services Payment Systems, 2009]]></title>
		<description><![CDATA[ Banking consumers and corporate clients want payment systems that help them access and control their liquidity. Never before have banking customers asked so strongly: "Where is my money?" ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=168867&ref=g_rss]]></link>
  	 <pubDate>Mon, 27 Jul 2009</pubDate>
	 <guid>1095912</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Front-Office Technologies (Banking and Investment Services), 2008]]></title>
		<description><![CDATA[ The front office is approaching a crisis as technologies near the Peak of Inflated Expectations will soon slide into the Trough of Disillusionment, and the technologies yet to enter the Hype Cycle will be a lot more complex. The industry must prepare for the volatile world ahead. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=158574&ref=g_rss]]></link>
  	 <pubDate>Tue, 01 Jul 2008</pubDate>
	 <guid>711608</guid>
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  <category><![CDATA[Hype Cycles]]></category> 
   			<title><![CDATA[ Hype Cycle for Back-Office Technologies (Banking and Investment Services), 2008]]></title>
		<description><![CDATA[ Banks need to make changes to the back office in order to support the business requirements of the future. Emerging technologies in the areas of IT modernization, risk management and electronic data services will be the foundation for the bank of the future. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=157446&ref=g_rss]]></link>
  	 <pubDate>Wed, 25 Jun 2008</pubDate>
	 <guid>707111</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Operational Risk Management Software for Financial Services]]></title>
		<description><![CDATA[ The use of ORM software by financial services firms still requires capabilities beyond generic audit, control and compliance applications. In addition to qualitative self-assessment capabilities, leading institutions are seeking solutions that support quantitative, performance-based models. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170009&ref=g_rss]]></link>
  	 <pubDate>Fri, 28 Aug 2009</pubDate>
	 <guid>1154516</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for International Retail Core Banking]]></title>
		<description><![CDATA[ Although IT cost reduction has dominated bank agendas during the past year, most banks considering core banking replacement are not postponing these strategic programs. Gartner provides analysis on the evolving retail core banking software market. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=169053&ref=g_rss]]></link>
  	 <pubDate>Wed, 08 Jul 2009</pubDate>
	 <guid>1063216</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Multiregional Card Management Software]]></title>
		<description><![CDATA[ Card payments have become more strategic during the past 12 months. Financial institutions involved in card payments should leverage this analysis to understand card management software vendor strengths, weaknesses and capabilities. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=167459&ref=g_rss]]></link>
  	 <pubDate>Wed, 27 May 2009</pubDate>
	 <guid>994520</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ Magic Quadrant for Financial Services Commodity Trading and Risk Management Platforms]]></title>
		<description><![CDATA[ Commodity trading and risk management platforms provide commodity and energy market participants a means of optimizing the physical and financial positions of multiple commodities. This Magic Quadrant analyzes the leading providers of these platforms. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=166246&ref=g_rss]]></link>
  	 <pubDate>Wed, 25 Mar 2009</pubDate>
	 <guid>920113</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Securities Processing Systems]]></title>
		<description><![CDATA[ Securities processing systems are core systems of financial firms that must account, clear and settle their own securities. This research enables potential buyers and existing users to thoroughly understand the systems and vendors composing this market space. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=160652&ref=g_rss]]></link>
  	 <pubDate>Tue, 23 Sep 2008</pubDate>
	 <guid>762617</guid>
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  <category><![CDATA[Magic Quadrants]]></category> 
   			<title><![CDATA[ MarketScope for Retirement Cash-Flow Planning Software, 2008]]></title>
		<description><![CDATA[ U.S. financial services providers must meet the challenge of providing clients with support to manage their finances at and during retirement. We examine the evolving market for retirement cash-flow planning software to help meet this emerging need. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=154209&ref=g_rss]]></link>
  	 <pubDate>Fri, 01 Feb 2008</pubDate>
	 <guid>594807</guid>
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      <item>
  <category>Spotlights</category>
   			<title><![CDATA[ Key Issues and Research Agenda for Banking and Investment Services, 2H09]]></title>
		<description><![CDATA[ Here are Gartner's banking and investment services research plans for the balance of 2009. ]]></description>
		
			<link><![CDATA[http://www.gartner.com/DisplayDocument?doc_cd=170066&ref=g_rss]]></link>
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<category>Teleconferences</category>
 			<title><![CDATA[ Prospering in a World Where the Consumer Is Truly the King</BR></BR>27 August 2009]]></title> 
  	
										<link><![CDATA[http://www.gartner.com/it/page.jsp?id=1079912]]></link>
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<category>Events</category>
 			<title><![CDATA[ Symposium/ITxpo Worlwide]]></title> 
  	
										<link><![CDATA[http://www.gartner.com/2_events/symposium/worldwide.html]]></link>
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