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Gartner Says Big Data Makes Organizations Smarter, But Open Data Makes Them Richer

Open Data on the Agenda for Gartner Symposium/ITxpo, October 21-25, Orlando, Florida

Whereas "big data" will make organizations smarter, open data will be far more consequential for increasing revenue and business value in today's highly competitive environments, according to Gartner, Inc.

"Big data is a topic of growing interest for many business and IT leaders, and there is little doubt that it creates business value by enabling organizations to uncover previously unseen patterns and develop sharper insights about their businesses and environments," said David Newman, research vice president at Gartner. "However, for clients seeking competitive advantage through direct interactions with customers, partners and suppliers, open data is the solution. For example, more government agencies are now opening their data to the public Web to improve transparency, and more commercial organizations are using open data to get closer to customers, share costs with partners and generate revenue by monetizing information assets."

Gartner analysts believe an open data strategy should be a top priority for any organization that uses the Web as a channel for delivering goods and services. Open data strategies support outside-in business practices that generate growth and innovation. Enterprise architects help their organization connect independent open data projects by creating actionable deliverables and information-sharing practices that generate business-focused outcomes for achieving strategic customer growth and retention objectives.

Gartner analysts said that any business that has a data warehouse should consider how it can use data as a strategic asset and revenue generator. Maturing technologies for data quality and data anonymization can help mitigate regulatory restraints and risk factors. Open data APIs provide simple, Web-oriented means for data exchange, and linked data techniques are effective for generating big datasets. When considering the long-term benefits of an open data strategy, organizations should investigate the types of data exchange now emerging where information producers and consumers share data for profit.

Emerging data marketplaces are also places for organizations to open their data — potentially turning their "data into dollars." The challenge is to keep the barriers to entry low to enable participation by different types of business and streamlined processes for adding and vetting data sources. Monetizing data is a technological and operational challenge. If an enterprise's goal is to unlock its data's full revenue potential, it needs to be able to reach all possible data buyers efficiently.

"With tight budgets and continued economic uncertainty, organizations will need leaders who can craft breakthrough strategies that drive growth and innovation," said Mr. Newman. "As change agents, enterprise architects can help their organizations become richer through strategies such as open data."

Although openness is a pervasive and persistent issue in IT, there is very little agreement about exactly what "open" means. According to Gartner analysts, an informal definition of openness is a level playing field where everyone can play a game that can evolve. There is a positive relationship between the openness of information goods (for example, code, data, content and standards) and information services (for example, services that offer information goods, such as the Internet, Wikipedia, OpenStreetMap and GPS) and the size and diversity of the community sharing them. From the viewpoint of enterprise information architects, this is known as the information-sharing network effect: the business value of a data asset increases the more widely and easily it is shared.

Open data APIs are a lightweight approach to data exchange. Their use is now considered a best practice for opening data and functionality to developers and other businesses. Organizations use APIs to generate new sources of revenue, spur innovation, increase transparency and improve brand equity.

"The challenge for organizations is to determine how best to use APIs and how an open data strategy should align with business priorities," Mr. Newman said. "This is where enterprise architects can help. While some internal IT functions may be using APIs to fulfil local or specific application needs, the enterprise architecture process harvests and elevates good works as first-class strategic priorities that create business-focused outcomes. As a strategic enabler, APIs are a powerful means with which to build an ecosystem, and a first step toward monetizing data assets."

Additional information is available in the Gartner report "Open for Business: Learn to Profit by Open Data." The report is available on Gartner's website at http://www.gartner.com/resId=1947015.

About Gartner Symposium/ITxpo

Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization, and provides access to the latest solutions from key technology providers. Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency.

Additional information for Gartner Symposium/ITxpo in Orlando, Florida, October 21-25, is available at http://www.gartner.com/us/symposium. Members of the media can register for the event by contacting Janessa Rivera at janessa.rivera@gartner.com.

Additional information from the event will be shared on Twitter at http://twitter.com/Gartner_inc and using #GartnerSym.

Upcoming dates and locations for Gartner Symposium/ITxpo include:

August 28-30, Cape Town, South Africa: www.gartner.co.za

October 3-5, Tokyo, Japan: www.gartner.com/jp/symposium

October 10-12, Goa, India: www.gartner.com/in/symposium

October 21-25, Orlando, Florida: www.gartner.com/us/symposium

October 29-31, Sao Paulo, Brazil: www.gartner.com/br/symposium

November 5-8, Barcelona, Spain: www.gartner.com/eu/symposium

November 12-15, Gold Coast, Australia: www.gartner.com/au/symposium

March 5-7, 2013, Dubai, UAE: www.gartner.com/technology/symposium/dubai/

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