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Gartner Identifies Five Actions for Enterprise Architects to Harness the Disruption of Consumerization

The age of a locked-down IT system is disappearing rapidly, with total control of technology by IT fading away as more of the workforce chooses to use their own devices and applications for business purposes. This disruptive trend presents some great opportunities for enterprise architects.

From the Gartner Enterprise Architecture Summit 2013 taking place in London on May 14-15, Marcus Blosch, research vice president at Gartner, offers a preview of his presentation at the Summit: “Top Five Actions: Taking on the Disruption of Consumerization.” You can find more details on the Gartner presentations and the agenda at the Summit by downloading the brochure here.

Here is today’s analyst guest post by Mr. Blosch:

I’m looking forward to presenting in London on how enterprise architects can harness the disruptive force of consumerization to deliver tangible business outcomes through enterprise architecture (EA). I’ve prepared five top actions for practitioners to consider.

  • Get Out in Front of the Business

Harness the employee interest in consumer devices and applications, using it as a hook to engage with the business to brainstorm and create and offer solutions around collaboration, sourcing, distribution, marketing, support, incentivization and other areas.

  • Offer Advice on Technologies and Trends

Identify and prepare for key technology trends that will impact the business e.g. bring your own program and LTE. Faced with the proliferation of devices in the enterprise offer technology road maps to the business, suggesting when and how key technologies should be adopted. Use this activity to champion the use of strategic technologies like the increasing use of HTML5 to ensure that core applications function well across a range of devices without need for extensive modification.

  • Architect for Consumerization

There are many things to consider here, covered in more detail in my presentation, but a few initial pointers are:

  • License/authenticate people not devices: become endpoint independent
  • Standardize on data formats, not applications or tools
  • Move data away from devices and into the cloud, protect it well.
  • Stop trying to control things you don’t own
  • Lay the Foundations

Be clear on the business outcomes that need to be achieved and the architectural features needed to achieve it. Endpoint or device independence is going to be increasingly important to effectively achieve core business outcomes in an environment that is increasingly consumerized.

  • Provide Project-Specific Advice

Be a valued source of knowledge around specific projects, offering sanity checking and examples of similar projects and their successes and failure. Offer problem solving while providing expertise on risk management and recommended architectures and approaches.

If you’d like to go into this in more detail, I’d recommend you attend my session “Top Five Actions: Taking on the Disruption of Consumerization.” at the Gartner Enterprise Architecture Summit 2013 in London on May 14-15. I hope to see some of you there!

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