Charting a New Course: Workforce & Workplace Key Issues 20 January 2003 Back To Membership Programs Focus Area

	How will enterprises build and sustain competitive advantage? By keeping their people's performance, productivity and leadership on course in smooth and rough waters. As enterprises steer their investments toward operational excellence, high quality and customer intimacy, they must likewise steer their workforce toward fulfilling those objectives. Doing so means moving workforce investments to a top priority. It means creating physical and virtual workplaces to enhance performance and collaboration. It means investing in strategies and technologies for human capital management and employee services. It means assembling a workforce with competencies and knowledge that support critical initiatives. It means — at last — raising organizational change management to a level of visibility and discipline that reinforces enterprise learning and innovation. Finally, it means preparing people for new challenges while keeping them engaged in meeting today's objectives.  Read more		Diane Morello Vice President & Research Director

			Workforce & Workplace: Why Managers Lie Awake at Night 20 January 2003 Kathy Harris  Our research agenda examines managing your workforce, supporting the places where people work and driving organizational change. Included are systems, technologies and practices for managing these initiatives.

	Capitalizing on People: Challenges and Issues 17 January 2003 Diane Morello  Enterprises face critical challenges in workforce management. Capitalizing on people and performance will be the goal.		Drive Value Through Workplace Change 16 January 2003 Michael Bell  The workplace represents a large portion of an enterprise's overhead cost, second only to labor costs. Yet, the traditional workplace is perhaps the most-wasted resource in the portfolio of assets.
	HCM and B2E Technology: Key Issues 17 January 2003 James Holincheck  Enterprises facing economic pressure can use human capital management and business-to-employee technology to reduce costs. Look beyond pure cost-cutting and leverage this technology to build competitive advantage.		Driving Organizational Change: Key Issues 17 January 2003 Colleen M. Young  Organizational and behavioral change management are essential for enterprises faced with uncertain times, business paradigm changes or the need to accomplish great things with a diverse, globally dispersed workforce.