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Research Overview
Table of Contents
Free Sample Chapter
 More Executive Reports
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Whether you already have a Customer Relationship Management (CRM) solution, trying to rescue a failed initiative or are simply looking to create a successful strategy, Gartner's latest Executive Report has over 300 pages containing advice, techniques and best practices including:
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Approaches to create a balanced CRM strategy |
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Detailed case studies of successful CRM initiatives with industry specific views |
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Techniques for vendor evaluation and selection |
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Effective personalization approaches to increase customer loyalty and satisfaction |
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Tactics for negotiating CRM software licenses
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For more information, please contact Gartner:
| North America | +1 866 240 6589
Use code 'nclhpg' when calling |
| Europe | +44 1784 431611 |
| Asia/Pacific | +61 2 9459 4600 |
| Latin America | +55 11 3443 1509 |
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Click Here to Order |
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Or Call to Order
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North America
+1 866 240 6589
Use code 'nclhpg' when calling |
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Europe
+44 1784 267056 |
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Asia Pacific
+61 2 9459 4600 |
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Latin America
+55 11 3443 1509 |
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Order by Email:
info@gartnerpress.com
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