Financial Services Firm Saves $32 Million
A major US financial services firm asked Gartner to review its corporate wide initiatives designed to reduce costs and improve operating efficiency ratios. After finding $28 million in cost saving opportunities from application portfolio management and an improved sourcing strategy, the team found ways to save an additional $4 million.
Business Challenges
- Improve service quality while reducing IT delivery costs
- Find efficiencies in global sourcing and application management
- Advance the maturity of key processes to improve organizational agility, flexibility and cost performance
Approach / Differentiation
- Reassessed sourcing strategy and sourcing roadmap for efficiency
- Estabished a project management office (PMO) to reduce risk and manage costs more effectively
- Recommended ways to improve bottom-line business performance with application portfolio management
Results
- Quantified cost savings of $28 million
- Identified additional cost savings of $4 million beyond those originally expected
