Negotiating Vendor Contracts

Key Initiatives organize Gartner�s vast resources to help you achieve demonstrable business results efficiently and cost-effectively. Follow the major phases of each Key Initiative to guide your decisions and processes, so you achieve the highest returns at the lowest possible risk.

Strategize and Plan

• Six Ways to Build Flexibility Into Outsourcing Contracts

• Six Ways to Build Flexibility Into Outsourcing Contracts
• 14 May 2008
• Flexibility is difficult to achieve in an outsourcing engagement unless the organization and the service provider work together to make it happen. Special attention to six aspects of a typical outsourcing contract can help build flexibility into the outsourcing engagement.

• Nine Factors That Drive IT Services and Outsourcing Contract

• Nine Factors That Drive IT Services and Outsourcing Contract
• 14 May 2008
• Nine major factors drive the price of IT services and outsourcing deals. This research provides organizations with a clear understanding of the key drivers that influence pricing so they can make the most-informed buying decisions

• Outsourcing Lessons Learned: Engage in Shorter Deal Terms Architect Solutions

• Outsourcing Lessons Learned: Engage in Shorter Deal Terms Architect Solutions
• 10 September 2009
• Long-term outsourcing deals (generally more than five years) can eventually limit price-competitive flexibility, technology improvement and service excellence. IT leaders and sourcing managers must understand the relative impact of term lengths on current and future performance objectives.