The insurance industry faces daunting technology challenges, including limited resources, aggressive timeframes and often-unrealistic demands from business stakeholders Leaders must reduce costs, increase service quality and position for growth in rapidly changing markets The changing regulatory environment and unwieldy legacy applications make these efforts even more difficult. Gartner research delivers insight on the drivers of change like big data, cloud and mobility, as well as emerging trends and technologies.
Operational efficiencies and better customer experience are the main drivers for digitalization, according to a Gartner survey of U.S. and European insurers. Life and P&C insurance CIOs need to be aware of the significant regional differences regarding the digital maturity of insurers.Get the Report
Life and P&C insurers are under pressure to digitalize their business processes and their business models. Changing customer expectations, a highly competitive market environment, and the wider adoption of cloud computing, mobile technologies, analytics and social media are among the drivers toward digitalization in the insurance industry.View Now
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