Gartner

The Nexus of Forces: Social, Mobile, Cloud and Information

View All Special Reports

Stay Connected

Facebook LinkedIn Twitter RSS

The nexus of forces describes the convergence and mutual reinforcement of four interdependent trends: social interaction, mobility, cloud, and information. The forces combine to empower individuals as they interact with each other and their information through well-designed ubiquitous technology.

Research VP Chris Howard and VP Distinguished Analyst Jorge Lopez talk about how the Nexus of Forces connects with Digital Business.

The Nexus of Forces Research

  • Foundations
  • Strategy
  • Industries
  • Market
  • Architecture
  • IT Profession

About the Nexus of Forces

The Nexus of Forces is the convergence and mutual reinforcement of social, mobility, cloud and information patterns that drive new business scenarios. Although these forces are innovative and disruptive on their own; together they are revolutionizing business and society, disrupting old business models and creating new leaders. The Nexus is the basis of the technology platform of the future.

The Nexus of Forces: Social, Mobile, Cloud and Information

14 June 2012

A nexus of converging forces – social, mobile, cloud and information – is building upon and transforming user behavior while creating new business opportunities.

Engage, Learn, Create and Disrupt With the Nexus of Forces

8 January 2013

The Nexus of Forces creates business opportunities and disruptions. This collection of research addresses how enterprises can harness the Nexus to succeed in this new environment.

Social and the Nexus of Forces: Supporting People's Interactions

Social and the Nexus of Forces: Supporting People's Interactions

22 June 2012

Social is the most accessible of the four Nexus forces. Most people are familiar with consumer social media services, such as Facebook and Twitter. The popularity and widespread adoption of social drives the need for the other three Nexus forces and feeds them with content and context.

Business Gets Social

2 April 2012

Either business gets social or it gets left behind. This special report describes thought-leading research from Gartner to guide business and IT leaders as they navigate this critical and exciting change in how the world will operate.

Turn Information into Insight with Social Analytics

27 April 2012

The explosion in social media activity (both internal and external to the enterprise) is driving interest in social analytics. Business and IT professionals using a disciplined approach to social analytics can gain valuable insight for use in enterprise performance improvements.

Predicts 2012: Finding Business Value at the Intersection of Social, Mobile and Interactive

14 November 2011

If 2011 was the year of "social" and "mobile" for media, then the next five years will be about how or whether media sectors are able to find real business value from social media and mobile devices beyond awareness and raw promotional reach.

The New Web: Rich, Mobile, Social, and Programmable

1 August 2011

Growth, technical innovations, and consumer expectations have changed the Web, and organizations must evolve their Web strategies accordingly. In this overview, VP Distinguished Analyst Anne Thomas Manes discusses current trends and the resulting metamorphosis of Web application architecture.

Mobile and the Nexus of Forces: Creating the New Experience

Mobile and the Nexus of Forces: Creating the New Experience

26 June 2012

Mobile computing is disruptive on its own. Taken in combination with social, cloud, and information, a revolution is afoot.

From iPads to Portals: A World of Doors and Windows

11 March 2011

Media tablets, such as iPads, and portals both represent different approaches to aggregating groups of simple, single-purpose applications. But the aggregation metaphor used in media tablets is emerging as a efficient way of simplifying users' working environments.

Three Steps to Maximize Content Mobility for Total Online Engagement

24 May 2012

Content mobility is about more than simply ensuring that content is readable on a 2-inch screen. It is about precision content delivery. When users are interacting with content for shorter periods, with a smaller display and more distractions, it is critical to make the most of that limited window of opportunity.

Toolkit: BYOD Mobile Device Policy Template

6 June 2012

This Toolkit streamlines the creation of mobile device usage policies and procedures. It provides a template for a user-owned (bring your own device) mobile device policy. Suitable for organizations of all sizes, IT leaders can adapt the policy to their BYOD program needs.

Magic Quadrant for Mobile Device Management

17 May 2012

Although MDM features have commoditized with little differentiation, the platforms are expanding deeper into enterprise mobile software and document management support. Enterprises should look not just at a vendor's MDM technology but also at how well it can support enterprise mobile needs.

Magic Quadrant for Mobile Data Protection

7 September 2011

Mobile data protection products secure data on movable storage systems in notebooks, smartphones, tablets and removable media. They may also be used on desktops and servers. Buyers want common protection policies across multiple platforms, minimal support costs and proof that data is protected.

Cloud and the Nexus of Forces: A Foundation for Global Class Deployment

The Nexus and Cloud: A Foundation for Global Class Deployment

26 June 2012

The Nexus requires cloud computing in order to deliver strong value. Cloud computing, in turn, benefits from the Nexus of Forces by gaining usage scenarios that would be impossible with cloud computing alone.

The New PC Era: The Personal Cloud

6 January 2012

The era of the personal computer is giving way to the new personal cloud age. This will enable new levels of flexibility and functionality for users, but will challenge enterprises to rethink how they deliver services to users.

Five Cloud Computing Trends that Will Affect Your Cloud Strategy through 2015

10 February 2012

Cloud computing is a broad technology trend that continues to evolve and change rapidly. Over the next three years, enterprise cloud strategies will be impacted by hybrid cloud computing, cloud brokerage, expanded delivery models, cloud-centric design and formalized cloud decision models.

Hype Cycle for Cloud Computing 2012

1 August 2012

While clearly maturing and beyond the Peak of Inflated Expectations, cloud computing continues to be one of the most hyped subjects in IT. We look at the different aspects of the topic and where the technologies are on Gartner's Hype Cycle for Cloud Computing, 2012.

The Disruptive Effect of the Personal Cloud

16 May 2012

We are entering a new era of personal computing which we refer to as the personal cloud. Personal cloud functions and services will not replace the PC or other devices, but will augment them as the online location where consumers keep their content and access it on a contextual basis.

Information and the Nexus of Forces: Delivering and Analyzing Data

26 June 2012

Analyze how to adjust your business and IT strategies to take advantage of the ways that new information driven by cloud, social and mobile will be critical to the successful exploitation of the Nexus of Forces.

Information and the Nexus of Forces: Delivering and Analyzing Data

Research Roundup for Content and Social Analytics

25 May 2012

Most organizations struggle in defining, understanding and extracting value from content and social analytics. This collection of research explores some of the more exciting uses of analytics and their positive impacts on business processes.

Information Innovation: The Art of the Possible

3 April 2012

As the diversity and volume of information grow, we highlight some of the latest business, analytical and technology innovations that are opening up a range of new possibilities for information-astute organizations to gain competitive advantage.

9 May 2012

The first half of the Information Age was about building infrastructure and making processes more efficient. The second half will be about creating value from the information those processes produce. CIOs must acquire new skills to meet these new challenges.

Prepare to Be an Information Leader
Information Management in the 21st Century

26 March 2012

The growth in information volume, velocity, variety and complexity, and the increased importance of information to the business makes the discipline of information management radically different from the past. Old techniques are no longer adequate; a dramatically different approach is needed.

Emerging Use Cases Challenge Traditional Information Environments

18 January 2012

An explosion of information sources will inspire new business requirements that force enterprises to evolve their approach from information capabilities built for isolated silos of structured data and content to capabilities optimized for a mix of structured data, content and hybrid use cases.

Access to research documents may vary based on your subscription.

Strategy

Predicts 2014: Consumerization Impacts Enterprises' Social and Collaboration Strategies

13 November 2013

Gartner's five predictions highlight the major impact that IT consumerization trends will have on enterprises' social and collaboration strategies and on the broader workplace environment.

Should CIOs Encourage or Suppress Everyone's IT?

30 September 2013

CIOs must be realistic about the readiness to exploit the Everyone's IT approach to information technology innovation and management. Gartner provides a tool to assess such readiness.

Top Seven Failures in Mobile Device Security

14 February 2013

Client inquiries and headline stories reveal weaknesses in mobile security, a few of which can be attributed to naiveté and others to apathy. All provide object lessons for security managers seeking to improve endpoint security governance.

The Top 10 Strategic Technology Trends for 2014

19 February 2014

Gartner has compiled its annual list of the top 10 strategic technology trends that have the potential to disrupt individuals, businesses and IT organizations. This year's list highlights the disruptive impact of the Nexus of Forces: mobile, social, cloud and information.

Use the Engagement Initiative to Respond to Critical Changes in the Workplace

21 August 2013

IT leaders have a significant opportunity to contribute to the business by thoughtfully embracing elements of the consumerization trend. The end result is a more flexible work environment that better accommodates a rapidly changing workplace.

Survey Analysis: Understand the CFO's Demand for Nexus Capabilities

17 October 2013

The 2013 Gartner Financial Executives International CFO Technology Study offers insight into CFOs' thinking about the Nexus of Forces, and shows that company strategy on it varies by company size. This research is for IT and finance managers making decisions about enterprise business applications.

Nexus Forces Fuel the Engagement Initiative

30 January 2014

The Nexus of Forces both enables and compels the necessity for a more social, mobile, accessible and data-driven workplace. IT leaders can use these combined forces to drive the engagement initiative, which promotes workplace agility, effectiveness and engagement.

Maverick* Research: Managing the Nexus Fatigue Cycle

23 September 2013

Nexus fatigue is the extreme tiredness of mobile, social, cloud and information overload. Managing the nexus fatigue cycle is critical for CIOs and their organizations. (Maverick research deliberately exposes unconventional thinking and may not agree with Gartner's official positions.)

How the Personal Cloud Impacts IT Organizations

6 February 2014

As the personal cloud rises in importance, IT organizations will find current approaches to dealing with users will fail. IT leaders must be flexible and respond with new techniques, tools and policies, or risk irrelevance with their user base.

Demanding Privileged Access to Social Media Information Creates Serious Security and Legal Risks

4 April 2012

A few organizations have begun to request the social media login information of current or prospective employees as part of background checks. This is a dangerous practice that creates unacceptable security, privacy and liability risks for all parties involved.

Best Practices for Remote and Mobile Work

3 January 2014

How does mobility change the way we work and manage? What are the implications of these new work practices? What specifically must you do to be more effective in an age of anytime/anywhere work?

Analyze the Risk Dimensions of Cloud and SaaS Computing

15 March 2013

This research provides security professionals with guidance on how to understand and assess the risk-relevant aspects of different forms of externally provisioned IT services.

2013 Strategic Road Map for Outsourcing Competencies

26 June 2013

This outsourcing competencies strategic road map outlines how the IT sourcing competency in organizations will evolve over a multiyear period. Sourcing managers must develop a road map to increase the effectiveness and value of IT services sourcing.

Develop a Strategic Road Map for Postmodern ERP in 2013 and Beyond

31 July 2013

The bloated, all-encompassing ERP suite was killed by megavendors when they realized they couldn't keep up with users' needs and had to acquire, rather than build, the required functionality. CIOs and ERP leaders should develop plans for addressing this significant reality as quickly as possible.

Discover New Opportunities for Differentiated Business Value from Three Emerging IT Service Offerings

22 July 2013

Significant investments continue to drive the industrialization and consumerization of IT services offerings for both efficiency and differentiation. We provide three examples to showcase the imperative that sourcing executives must stay abreast of emerging offerings by seizing opportunities.

Emerging Technology Analysis: DevOps a Culture Shift, Not a Technology

8 August 2013

DevOps requires people, process and tools to promote seamless collaboration among diverse but simultaneous users, all conversing in "different" languages; it will necessitate not just technology adoption, but also a cultural shift.

Gartner's 2013 CIO Survey Provides Keys to EA Success

19 July 2013

Senior business executives are demanding a new response from CIOs and IT organizations: a focus on growth rather than solely on cost cutting or business as usual. Enterprise architects can provide unique capabilities to help CIOs develop a new agenda for "hunting and harvesting" in a digital world.

Hype Cycle for Big Data, 2013

31 July 2013

Big data is a phenomenon of data usage closely linked to the "Information Age." This Hype Cycle will help enterprise information strategists separate differing approaches and technology solutions in order to find a new way of working with huge amounts of information that will be the new norm.

Hype Cycle for Business Intelligence and Analytics, 2013

31 July 2013

This Hype Cycle will help business intelligence and analytics leaders prioritize their investments in the emerging technologies that will make their BI and analytics initiatives more precise, transparent and decisive.

Hype Cycle for Consumer Goods, 2013

31 July 2013

Consumer goods manufacturers continue to focus on technologies that will drive competitive differentiation by engaging customers or consumers. Use this Hype Cycle to guide your planning and investment decisions, and to set realistic user expectations in light of market hype.

Hype Cycle for Consumer Market Research, 2013

26 July 2013

The Nexus of Forces is changing consumer behavior, which has presented market researchers with new opportunities and challenges. Gartner's Hype Cycle for Consumer Market Research helps technology and service providers keep pace with changes in current research methods for consumer markets.

Hype Cycle for Consumer Services and Mobile Applications, 2013

31 July 2013

Consumer services and applications are at the forefront of the Gartner Nexus of Forces as they deal with its key components such as mobile, social, Internet and cloud. Both technology providers and end users should use this Hype Cycle to understand trends and opportunities in this vibrant market.

Hype Cycle for CRM Marketing Applications, 2013

31 July 2013

Marketing applications and technologies vary greatly in maturity and user adoption. Gartner's Hype Cycle can help you determine investment priorities, address drivers and inhibitors, understand benefits, and build a road map for integrated marketing management.

Hype Cycle for Emerging Technologies, 2013

9 August 2013

This Hype Cycle brings together the most significant technologies from across Gartner's research areas. It provides insight into emerging technologies that have broad, cross-industry relevance, and are transformational and high-impact in potential.

Hype Cycle for Media and Entertainment, 2013

31 July 2013

As of 2013, the Hype Cycle for Broadcast and Entertainment is being renamed the Hype Cycle for Media and Entertainment. This year's Hype Cycle focuses on the transformative powers of consumer control on media and the tools consumers use to feed new data-driven media business strategies.

Hype Cycle for Mobile Device Technologies, 2013

26 July 2013

This Hype Cycle examines the status of, and prospects for, various mobile device technologies. It advises device vendors, mobile operators, application providers and others on the maturity of these technologies and their use.

Hype Cycle for Retail Technologies, 2013

18 July 2013

Retail CIOs of Tier 1 multichannel retailers can use this Hype Cycle to advise their businesses on how to cut through market hype when prioritizing retail technology investments for current and future business growth.

Hype Cycle for Smart City Technologies and Solutions, 2013

29 July 2013

The smart city vision of citizen services and greater economic growth is attractive yet the path remains complex. While many technologies support the concept, business and use models, ranging from transportation and healthcare to energy management and cloud computing, remain emergent.

Hype Cycle for Smart Grid Technologies, 2013

30 July 2013

The smart grid is a vision of the future electricity delivery infrastructure that improves network resilience, empowering consumers and addressing sustainability concerns. Smart grid is an incubator for a spectrum of technologies, which demand utility CIOs' and IT leaders' close attention.

Hype Cycle for Social Software, 2013

30 July 2013

Many enterprises are in their second or third generation of social software initiative, but there is significant hype about the many new technologies. As social software implementations mature, enterprises must strive to increase engagement and take advantage of social innovations.

Hype Cycle for Utility Industry IT and Business Processes, 2013

26 July 2013

Successful utilities are streamlining business processes and investing in IT, often resulting in a broader integrated suite of solutions or at least a process integration plan. The diversity of IT products serving the industry means decisions on risk versus value are more complex than ever.

Hype Cycle for Vehicle-Centric Information and Communication Technology (Vehicle ICT), 2013

31 July 2013

The connected vehicle offers disruption and business opportunities to the automotive, IT, consumer electronics and content industries, and governments. Industry leaders must understand the real value of all vehicle-ICT-related elements and their impact on vehicles, strategies and partner ecosystems.

Insurance Context: 'Define the Business Outcome Statement to Guide Enterprise Architecture Efforts'

31 July 2013

To deliver business outcomes, insurance enterprise architects can employ scenario planning, value chain analysis and other tools to better align EA with the business.

IT Metrics: A Critical Evaluation of Decentralized IT Spending and Digital Enterprise Readiness

25 June 2013

Decentralized IT spending has existed for decades in all industries and all large enterprises. Forward-thinking CIOs should now consider a periodic review of this spending mandatory to discover cost risks, opportunities and benefits.

Discover New Opportunities for Differentiated Business Value from Three Emerging IT Service Offerings

22 July 2013

Significant investments continue to drive the industrialization and consumerization of IT services offerings for both efficiency and differentiation. We provide three examples to showcase the imperative that sourcing executives must stay abreast of emerging offerings by seizing opportunities.

Long-Range Planning Guidance for Information Security and Risk Management: Gartner's Security 2020 Scenario

30 May 2013

Gartner introduces a completely new lens to view security and risk management practices. As part of a 2013 special report, business and technology leaders will be able to better assess and perform long-term strategic planning to deflect impending threats and reveal new opportunities through 2020.

Magic Quadrant for Sales Force Automation

17 July 2013

This Magic Quadrant for SFA, specifically for B2B sales professionals, has new entrants and reflects new market dynamics. Mobility via smartphones and tablets is on the rise, and social is becoming more important, while sales performance management plays a major role in our evaluation criteria.

The Gartner Travel Guide to the First Digital Decade

5 August 2013

This guide combines Gartner's research and views on the subject with insights from 30 thought leaders. It discusses the decade's recent history, culture and institutions, raises issues about the digital future and offers practical planning advice.

Access to research documents may vary based on your subscription.

Industries

The Nexus of Forces Finds More Real-World Business Applications in Industries

14 October 2013

Industry IT and business leaders clearly recognize the transformative impact of the Nexus of Forces, and an increasing number of robust use cases are leveraging its potential.

The Nexus of Forces in Consumer Goods Manufacturing: Accelerating Growth in a Connected Industry

14 October 2013

Consumer goods manufacturers are ramping up on nexus capabilities because of their keen interests in mobile and social, their long history in dealing with large datasets, and the pressing need to convert information into insight.

The Nexus of Forces in Energy and Utilities Requires a Better IT-Business Partnership

14 October 2013

The Nexus of Forces is disrupting traditional business processes, impacting application portfolios and changing how utilities source their IT requirements. To reap the benefits and contain risks, utility CIOs must establish new partnerships with business leaders.

The Nexus of Forces Is Bringing Disruption and Opportunities to Government IT

14 October 2013

The nexus of cloud, social, mobile and information is disrupting the government workplace and the way agencies are sourcing their IT requirements. CIOs must review the role of their IT organizations and how they relate to business users.

Nexus of Forces Adoption in Life Sciences Drives Competitive Advantage

14 October 2013

The nexus is gaining substantial traction in life sciences because the industry is highly mobile, social and awash in data, and is investing in leveraging these capabilities in concert. Barriers are also coming down to facilitate movement to the cloud.

Applying the Nexus of Forces to Support Usage-Based Auto Insurance

14 October 2013

While there are many deployments for each individual element of the Nexus of Forces, there are few live examples in the market today of the full deployment of all four elements in combination. One use case, however, is the use of telematics technology by auto insurers for usage-based insurance.

A Quick Look at the Nexus of Forces in Education

14 October 2013

The Nexus of Forces of social, mobile, cloud and information is fundamentally changing the education ecosystem, opening up several new opportunities for the education CIO to contribute to the institutional mission.

Research Roundup: CSP Strategy for Monetizing Customer Data

13 August 2013

Communications service providers are reorganizing, acquiring new skills, developing data stores and trialing new analytical techniques to extract value from customer data. Gartner identifies five key areas that CSPs should focus on to make the most of this opportunity.

Asset Performance Management Transforms How Operational Assets Are Managed and Maintained

26 July 2013

The way owners and operators of mission-critical assets, as well as their OEMs, manage and maintain equipment is being transformed by APM. A beneficiary of the Nexus of Forces, APM is creating new business models, and enabling higher levels of asset utilization and efficiency across industries.

Four Types of Government Shared-Service Initiatives

24 July 2013

The unique challenges faced by government IT organizations shape shared-service initiative implementations. Four shared-service provider service models emerge in support of these initiatives. Each has advantages and disadvantages.

High-Tech Tuesday Webinar: Vertical-Specific Software: New Growth and New Opportunities

8 July 2013

VSS comprises 29% of software spending worldwide, and VSS industry spending is greater than $110 billion. So where is this opportunity for your company? How can you penetrate this market?

Market Trends: U.S. Healthcare Providers

13 August 2013

The Nexus of Forces is driving opportunities for TSPs in the healthcare market. Professional services vendors should see new opportunities with the emergence of the ACOs and consolidation among provider organizations. Movement toward "megasuite" EHR implementations will continue.

Access to research documents may vary based on your subscription.

Market

Social Business Creates Opportunities for IT Services Providers

14 November 2013

Social business creates opportunities of incremental business for IT services providers and offers new means of engaging with clients to add business value. But social business also has significant risks, demands specific skills and is not for all providers.

User Survey Analysis: Providers Must Prove the Relevance of Nexus Technologies in Solutions

10 January 2014

Most organizations have moved past early adoption and piloting of cloud, social, mobility and information/analytics/big data. Providers able to demonstrate proven solutions are best-positioned for the next wave of adoption. Simply competing in the Nexus of Forces is insufficient moving forward.

Market Trends: Monetizing Gartner's Nexus of Forces in the Enterprise Software Markets

27 November 2013

Software markets are at a critical tipping point. Technology providers must realize that the disruptive forces of cloud, information, mobile and social will reach mainstream status in 2014 and create new technology requirements, drive new purchasing and establish new competitive realities.

Midsize Enterprises Are Not Taking Full Advantage Of The Nexus of Forces

3 February 2014

Most midmarket IT leaders respond to the Nexus of Forces with individual technology undertakings. The true benefit of the Nexus of Forces, however, is in the convergence of mobile, cloud, social and BI/analytics.

Nexus of Forces Will Transform the Business Models of IT and Service Providers in India

14 October 2013

The combined impact of the key disruptive forces big data, mobile, social and cloud in India is creating challenges and opportunities for vendors. Providers willing to adapt their business model will be best-equipped to gain from the emerging opportunities.

Nexus of Forces: How Mobility Impacts and Challenges IT Services Providers to Create Innovative Business Models

16 October 2013

Mobility continues to create far-reaching implications for enterprises. IT services providers that can adapt and innovate services to help their clients derive business value from mobility can profit from fast-growing demand for such services.

High-Tech Tuesday Webinar: Capitalizing on the Nexus of Forces' Impact in Vertical Industries

10 January 2014

Adoption of the Nexus of Forces is formative, but its impact on vertical industries is powerful. Technology and service providers seeking to capitalize on maximum opportunity must beware of execution risks.

Tech Go-to-Market: The Future of IT Sales and Factors Driving This Evolution

1 August 2013

Although technology has seen unprecedented advancements in the past decade and customers are more empowered, the sales models used to drive products are becoming less effective. Here we list the reports published in the first wave of research about go-to-market and sales development.

Emerging Market Analysis: Cloud and Big Data Lead IT Business Opportunities in China

2 July 2013

Cloud and big data are the top IT priorities for organizations in China. CIOs in China are increasingly involved in determining business strategy so technology providers need to translate products or solutions to business value.

Emerging Market Analysis: IT, United Arab Emirates, 2013 and Beyond

28 June 2013

We expect the uncertain economic conditions in the United Arab Emirates to lead to conservative IT spending in 2013. Region managers should focus on the opportunities around the government's Vision 2021 initiative in education, manufacturing and government services.

Hype Cycle for CRM Sales, 2013

14 August 2013

Technologies from the Nexus of Forces, such as mobility, social, cloud and big data (through analytics), dominate as key technology trends in the 2013 iteration of this Hype Cycle.

Market Trends: Enterprise Software and IT System Realities Change Dramatically Through 2017

9 July 2013

Software buying is driven by the interdependent forces of cloud-based services, data analytics, mobility and socialization. Vendors should keep in mind that, while enterprise software markets showed signs of recovery in 2012, economic uncertainty will support only moderate growth through 2014.

Tech Go-to-Market: Best Practices for Selling Services or Solutions to CFOs

31 July 2013

CFOs continue to be highly involved in most IT purchasing decisions. Gaining CFO support is one of the most challenging sales objectives for providers selling services or solutions into enterprises. Crafting appropriate value propositions and sales models will improve success with this buyer.

Tech Go-to-Market: Future Sales Growth Challenged by the 'Seller's Dilemma'

31 July 2013

Although technology has seen unprecedented advancements, the sales models used to take those products to market have remained largely unchanged. In today's highly competitive market, providers are facing a "seller's dilemma," one which, if not resolved, will leave them exposed for future growth.

Access to research documents may vary based on your subscription.

Architecture

Use Apps to Power the Engagement Initiative

14 October 2013

Consumers love apps because they are easy to use, have specific functionality and are mobile. Application leaders should embrace apps as part of an IT-led engagement initiative.

2014 Planning Guide Overview: Converge Cloud, Mobile, Social and Information to Compete in the New IT World

3 October 2013

Individually, IT initiatives to adopt mobility, cloud, information and collaboration are valuable, but when used in concert, they are powerful. Gartner's 2014 planning guides and research provide strategies for unlocking the true power of these technologies. IT organizations must assimilate, broker and combine these forces in order to create a competitive advantage.

Cloud Services Will Establish the Foundation for Next-Generation Solutions

12 December 2013

Cloud computing offers near-immediate value for clients, but its full potential will be realized as a platform for new, innovative solutions. After helping their clients adopt cloud models appropriately, providers should help them establish cloud services as a basis for next-generation solutions

2014 Planning Guide for Application Platforms: The Nexus Era of Software Delivery

3 October 2013

The technologies underlying the Nexus of Forces are maturing, and proven practices are emerging. Delivering compelling, innovative solutions will require application development teams to embrace new paradigms, boost effectiveness, emphasize consumer expectations and broaden developer skill sets.

Create I&O's Future by Embracing the Nexus of Forces

8 August 2013

I&O organizations are frequently in firefighting mode and don't take the time to look beyond the next task or initiative. Many Nexus of Forces trends, including cloud computing and mobility, threaten I&O's long-term existence unless I&O leaders plan now and devise a strategic plan for change.

How to Prepare Your Network for Private and Hybrid Cloud Computing

30 July 2013

Data center network architecture must meet the demands imposed by private and hybrid cloud computing. This document provides a step-by-step methodology for maturing a traditional data center network to deliver dynamic provisioning and to leverage new technologies such as SDN and VXLAN.

Information Governance in the Age of Big Data

30 May 2013

Organizations should not assume that the perceived value and urgency of big data opportunities outweigh the need for clear-headed information governance because doing so would heighten liability risks and lead to possibly incorrect insights from big data.

Learn a Few Lessons on Application Architecture From Netflix

7 June 2013

Netflix streams more than 1 billion hours of video per month and executes over 17 billion API calls per day, while maintaining the flexibility needed in its fast-changing business. The company's architecture and development approach are instructive for IT leaders in dynamic business environments.

Magic Quadrant for Application Services Governance

8 August 2013

Driven by the transformations the Nexus of Forces cause, users who need solutions to support their API management and SOA governance efforts will find that providers in the application services governance space have sensibly extended their offerings, both on-premises and in the cloud.

Market Trends: New Imperatives for Application Modernization to Support Business-Led Value

1 August 2013

Clarity of the definition and scope of application modernization, trends, and client challenges and expectations will help providers grow market share, strengthen client retention, and create market differentiation through more focus on promoting their portfolio of offerings.

Service-Oriented Architecture

7 August 2013

This template defines the service-oriented architecture (SOA) design paradigm and describes how it works.

The Nexus of Forces Is Driving the Adoption of Semantic Technologies, but What Does That Mean?

16 May 2013

As enterprise IT becomes increasingly heterogeneous and reaches beyond enterprise borders, differences in the semantics of user experience, business logic and data models create interoperability issues. Semantic technologies will help CIOs and information management leaders to solve this problem.

Tuning In to Customers by Using 'Voice of the Customer' Solutions

14 August 2013

Effective customer engagement requires a better understanding of customer perceptions and behaviors. Many enterprises are turning to voice of the customer solutions to do this but need to do so in a strategic fashion to ensure utility, consistency and scalability.

What the Apple iPad and Other Mobile Devices Mean for Collaboration Planners

11 July 2013

Rich mobile devices like Windows and Android phones and tablets and Apple iOS devices have raised expectations about accessibility and the user experience. This shapes expectations about how people work. Enterprise collaboration planners must anticipate how mobility will affect collaboration.

Access to research documents may vary based on your subscription.

IT Profession

Promoting Workplace Change with The Engagement Initiative

18 February 2014

The engagement initiative is an IT-leader-sponsored effort to promote a more agile and engaged workforce through the strategic embrace of consumer-oriented computing styles and resources. Done well, the engagement initiative results in a more social, mobile, accessible and data-driven workplace.

Talent on the Digital Frontier: New Capabilities, Built Out Quickly, Will Dominate Digital Business

5 November 2013

Eight out of 10 business leaders in a recent Gartner survey admitted to needing adaptation and learning to fit the world of digital business. CIOs and digital business leaders will swiftly have to master new disciplines, capabilities and talent approaches.

The Five Characteristics of a New Breed of CIO

7 October 2013

A new breed of digitally minded, technology-enabled enterprises will require a new breed of CIO. Gartner describes five crucial characteristics needed by CIOs if they are to meet the challenge.

The Nexus of Forces and IT's Sense of Control

8 February 2013

The Nexus of Forces is impacting how IT views its role in the management and control of systems and processes. Here's why and what it means for the IT practitioner.

Toolkit: Five Characteristics of a New Breed of CIO

7 October 2013

A new breed of digitally minded, technology-enabled enterprises will require a new breed of CIO. This Toolkit will help CIOs take the first step in evolving to meet the challenge.

IT Behavior Assessment: Starting Change

26 December 2013

Many organizations desire to reshape IT to address the needs of a digital business and the Nexus of Forces, but individuals and managers struggle to begin. An assessment allows individuals and managers to identify behaviors and organizational barriers preventing meaningful change.

Maverick Research: Pivoting from Silicon Systems to Human Systems: The New IT Charter

23 September 2013

IT leaders will focus less on silicon-based assets (computers) and more on helping carbon-based ones (humans) — to become more agile and innovative in a move we call the human pivot. (Maverick research deliberately exposes unconventional thinking and may not agree with Gartner's official positions.)

Digital Antrhopologists Have Important Skills for Emerging Digital Enterprise Strategies

18 December 2013

As enterprises enter the digital industrial economy, it's critical to optimize people's interactions throughout business ecosystems. Anthropology and other behavioral disciplines have much to offer. We outline what and show how CIOs can add those capabilities to the enterprise digital portfolio.

2014 Planning Guide for Professional Effectiveness: Reshaping IT for the Digital Business

3 October 2013

In the era of the Nexus of Forces, technology convergence and digitalization of business, the key to individual and enterprise success is more than just technical skills. Engagement and the changing nature of work require a reshaping of our skills, practices and professional effectiveness.

Who Owns the Application Architecture Function?

2 August 2013

Application leaders must properly place the application architecture function to ensure that this function can effectively tie back to business and application strategies, and contribute to application project results.

Removing Engagement Obstacles to Reshape IT

12 August 2013

Field research about the changing IT career showed that the IT workforce must radically reshape itself; a participative workforce must emerge. But this won't happen by just saying or wishing it were true. We must actively remove obstacles to engagement that engender participation.

Access to research documents may vary based on your subscription.