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The nexus of forces describes the convergence and mutual reinforcement of four interdependent trends: social interaction, mobility, cloud, and information. The forces combine to empower individuals as they interact with each other and their information through well-designed ubiquitous technology.
The Nexus of Forces is the convergence and mutual reinforcement of social, mobility, cloud and information patterns that drive new business scenarios. Although these forces are innovative and disruptive on their own; together they are revolutionizing business and society, disrupting old business models and creating new leaders. The Nexus is the basis of the technology platform of the future.
14 June 2012
A nexus of converging forces – social, mobile, cloud and information – is building upon and transforming user behavior while creating new business opportunities.
8 January 2013
The Nexus of Forces creates business opportunities and disruptions. This collection of research addresses how enterprises can harness the Nexus to succeed in this new environment.
22 June 2012
Social is the most accessible of the four Nexus forces. Most people are familiar with consumer social media services, such as Facebook and Twitter. The popularity and widespread adoption of social drives the need for the other three Nexus forces and feeds them with content and context.
2 April 2012
Either business gets social or it gets left behind. This special report describes thought-leading research from Gartner to guide business and IT leaders as they navigate this critical and exciting change in how the world will operate.
27 April 2012
The explosion in social media activity (both internal and external to the enterprise) is driving interest in social analytics. Business and IT professionals using a disciplined approach to social analytics can gain valuable insight for use in enterprise performance improvements.
14 November 2011
If 2011 was the year of "social" and "mobile" for media, then the next five years will be about how or whether media sectors are able to find real business value from social media and mobile devices beyond awareness and raw promotional reach.
1 August 2011
Growth, technical innovations, and consumer expectations have changed the Web, and organizations must evolve their Web strategies accordingly. In this overview, VP Distinguished Analyst Anne Thomas Manes discusses current trends and the resulting metamorphosis of Web application architecture.
26 June 2012
Mobile computing is disruptive on its own. Taken in combination with social, cloud, and information, a revolution is afoot.
11 March 2011
Media tablets, such as iPads, and portals both represent different approaches to aggregating groups of simple, single-purpose applications. But the aggregation metaphor used in media tablets is emerging as a efficient way of simplifying users' working environments.
24 May 2012
Content mobility is about more than simply ensuring that content is readable on a 2-inch screen. It is about precision content delivery. When users are interacting with content for shorter periods, with a smaller display and more distractions, it is critical to make the most of that limited window of opportunity.
6 June 2012
This Toolkit streamlines the creation of mobile device usage policies and procedures. It provides a template for a user-owned (bring your own device) mobile device policy. Suitable for organizations of all sizes, IT leaders can adapt the policy to their BYOD program needs.
17 May 2012
Although MDM features have commoditized with little differentiation, the platforms are expanding deeper into enterprise mobile software and document management support. Enterprises should look not just at a vendor's MDM technology but also at how well it can support enterprise mobile needs.
7 September 2011
Mobile data protection products secure data on movable storage systems in notebooks, smartphones, tablets and removable media. They may also be used on desktops and servers. Buyers want common protection policies across multiple platforms, minimal support costs and proof that data is protected.
26 June 2012
The Nexus requires cloud computing in order to deliver strong value. Cloud computing, in turn, benefits from the Nexus of Forces by gaining usage scenarios that would be impossible with cloud computing alone.
6 January 2012
The era of the personal computer is giving way to the new personal cloud age. This will enable new levels of flexibility and functionality for users, but will challenge enterprises to rethink how they deliver services to users.
10 February 2012
Cloud computing is a broad technology trend that continues to evolve and change rapidly. Over the next three years, enterprise cloud strategies will be impacted by hybrid cloud computing, cloud brokerage, expanded delivery models, cloud-centric design and formalized cloud decision models.
1 August 2012
While clearly maturing and beyond the Peak of Inflated Expectations, cloud computing continues to be one of the most hyped subjects in IT. We look at the different aspects of the topic and where the technologies are on Gartner's Hype Cycle for Cloud Computing, 2012.
16 May 2012
We are entering a new era of personal computing which we refer to as the personal cloud. Personal cloud functions and services will not replace the PC or other devices, but will augment them as the online location where consumers keep their content and access it on a contextual basis.
26 June 2012
Analyze how to adjust your business and IT strategies to take advantage of the ways that new information driven by cloud, social and mobile will be critical to the successful exploitation of the Nexus of Forces.
25 May 2012
Most organizations struggle in defining, understanding and extracting value from content and social analytics. This collection of research explores some of the more exciting uses of analytics and their positive impacts on business processes.
3 April 2012
As the diversity and volume of information grow, we highlight some of the latest business, analytical and technology innovations that are opening up a range of new possibilities for information-astute organizations to gain competitive advantage.
9 May 2012
The first half of the Information Age was about building infrastructure and making processes more efficient. The second half will be about creating value from the information those processes produce. CIOs must acquire new skills to meet these new challenges.
26 March 2012
The growth in information volume, velocity, variety and complexity, and the increased importance of information to the business makes the discipline of information management radically different from the past. Old techniques are no longer adequate; a dramatically different approach is needed.
18 January 2012
An explosion of information sources will inspire new business requirements that force enterprises to evolve their approach from information capabilities built for isolated silos of structured data and content to capabilities optimized for a mix of structured data, content and hybrid use cases.
31 January 2013
This research is part of the "Gartner on Outsourcing, 2013" collection. Sourcing executives need to recognize – and act on – the growing importance of managed services. Fueled by the Nexus of Forces, managed services raises the bar for strategy, governance, risk and performance management.
7 March 2013
The conventional approach to information security stifles an organization's ability to exploit the opportunities offered by the Nexus of Forces. Security leaders must investigate alternatives to the status quo or risk increasing marginalization.
13 March 2013
Geographic information systems have historically been used and controlled by user departments, but the Nexus of Forces is affecting business conditions and strategies, placing governance models under pressure. IT leaders need to understand the context for exploring governance model change.
19 March 2013
This report outlines findings related to application services from Gartner's 2012 Future of IT Services survey. Application service provider strategists, practice managers and marketing executives can use this report to understand demand for modernization, transformation and the Nexus of Forces.
27 March 2013
Differentiated business value services will be developed by service providers escaping the commoditization effect of cloud and leveraging mobile, social and information technologies. Sourcing managers must collaborate with CIOs and business unit leaders to leverage industrialized services.
29 March 2013
You and your customers are driving the convergence of social, cloud, mobility and information. The result is dynamic, context-enriched communications that result in a profound change to how your business must communicate with its customers. Will print have a role?
26 April 2013
HR managers are embedding video recruiting into screening and selection processes to improve the quality of new hires, while reducing the cost of interviewing. Select tools that take into account candidates' privacy, and ensure you've trained managers to avoid discrimination claims.
17 April 2013
For CIOs and application leaders, ERP and application suites are undergoing significant changes, caused by the influences of the Nexus of Forces.
25 March 2013
Enterprise architecture supports CEOs' and senior business executives' focus on growth in an uncertain environment.
12 February 2013
Gartner has compiled its annual list of the top 10 strategic technology trends that have the potential to affect individuals, businesses and IT organizations. This year's list reflects the increasing impact of the Nexus of Forces: mobile, social, cloud and information.
30 April 2013
The data-driven economy is upon us. Organizations will be left behind if they fail to use technology in the core of their business models. Great opportunity can be seized by using big data and the big ideas that come along with it.
16 April 2013
The Nexus of Forces (mobile, cloud, information and social) is poised to drive transformation within the insurance industry. Most P&C and life insurers are not prepared for the combined forces, and are unlikely to be able to capitalize on their benefits during the next three to five years.
17 April 2013
Bank operations are being challenged to enable nexus-centric business models. They are failing due to lack of business alignment, rigid processes, legacy systems and tactical 20th century thinking.
2 April 2013
Government CIOs can strengthen planning by using strategic technology maps. These graphic representations of actions, relationships and impacts can act as catalysts for launching strategic conversations and analysis involving diverse stakeholders.
7 March 2013
Public-sector leaders must deliver value to citizens that is affordable and sustainable while making government more efficient. CIOs can apply 10 strategic technology trends to work more effectively across boundaries and improve government performance.
11 December 2012
The confluence and mutual reinforcement of cloud, social, information and mobile technologies will accelerate the adoption of Manufacturing 2.0 to support agile supply chains. Manufacturers must act now to increase product and process quality, boost asset reliability, and mitigate risks.
5 December 2012
The Nexus of Forces is creating a fundamental shift in the relationships between banks, their customers and other stakeholders. The bank of the future must move beyond the value chain to become part of a complex, promising, but risky value network.
5 December 2012
Insurance CIOs must radically improve the e-services of their enterprises to better cope with the challenges and opportunities represented by the Nexus of Forces. New e-service initiatives will enable life and P&C insurers to address changing customer expectations and to remain competitive.
19 October 2012
The Nexus of Forces is transforming the P&C and life insurance industry, and providing new opportunities for information innovation. The combination of new data, enhanced analytics, flexible business processes and technologies will allow insurers to manage and modify business processes in real-time.
11 December 2012
The confluence and mutual reinforcement of cloud, social, information and mobile technologies will accelerate the adoption of Manufacturing 2.0 to support agile supply chains. Manufacturers must act now to increase product and process quality, boost asset reliability, and mitigate risks.
13 December 2012
Social networking, mobile communications, the cloud and information are pressuring enterprises worldwide to make fundamental changes in business processes. CIOs and other technology decision makers should use Gartner's predictions to understand and respond to these forces in their industries.
26 November 2012
Utilities will face a number of difficulties in upcoming years that will disrupt business processes and create new opportunities, as well as challenge incumbent technology providers and their solutions.
27 November 2012
The Nexus of Forces will impact the entire insurance value chain, including business models, technologies, and sales and service channels. Life and P&C insurers worldwide can use Gartner's industry predictions to develop strategies to improve business operations in the nexus environment.
20 November 2012
The Nexus of Forces, the lingering effects of the global financial crisis, and increasing pressure from customers and regulators continue to pressure banks and investment firms. Financial services providers can use Gartner's predictions when developing strategies to address these challenges.
19 November 2012
The Nexus of Forces promises to reshape the sales and marketing process for CG manufacturers. CIOs and business leaders need to recognize the opportunities to lead by spotting and leveraging new technologies that can create a more personalized relationship with consumers and customers.
28 January 2013
The Nexus of Forces has created new trends in the GIS government sector and produced innovations by vendors in this space. Government GIS managers and CIOs must closely examine the array of new services offered and how they will affect future decision making.
19 September 2012
Manufacturers face a significant value gap when using IT to support customer needs and expectations. The Nexus of Forces will empower manufacturers to better understand what end users value and create new market opportunities for technology and service providers in manufacturing.
24 September 2012
The Nexus of Forces is rapidly making the traditional concept of money as a means of exchange defined entirely by governments and financial institutions obsolete. Businesses must learn to accommodate new means of exchange or risk a significant loss of competitive advantage.
18 September 2012
The banking industry is in crisis. Transformation is needed, which current application portfolios prevent. A new model is emerging based on APIs and apps. (Maverick research deliberately exposes unconventional thinking and may not agree with Gartner's official positions.)
20 September 2012
The Nexus of Forces will be a catalyst for change as governments expand geocoding purposes to include more data analysis and integration functions.
23 April 2012
The financial services industry continues to experience extremely volatile market conditions. Gartner's annual CIO survey reveals a leadership focus on growth, cost reduction and agility. CIOs must amplify the way technologies enable their effectiveness in meeting these priorities.
10 July 2012
Gartner compares the business drivers and uses of big data across 11 vertical industries to help solution providers assess opportunities and position their solutions to solve industry-specific business problems.
12 March 2012
The "consumerization of retail" has irrevocably changed the face of retailing. Retailers need to understand how the underlying behaviors of consumers will contribute to making this trend disruptive, pervasive and irreversible, and how this will dramatically transform their businesses.
5 February 2013
Greater adoption of on-premises and software as a service/cloud will drive a modest increase in worldwide software spending through 2014. Significant regional differences in priorities and drivers require vendors to pursue market-specific strategies.
20 March 2013
IT service support management tool vendors have yet to combine mobile, social, information and cloud computing capabilities, because buyers haven't asked for them. Infrastructure and operations managers should demand these capabilities to modernize IT support and accelerate I&O maturity.
5 April 2013
Workday largely uses the nexus to good effect. However, CIOs and VPs of HR evaluating Workday for HCM shouldn't expect all elements of the nexus to be fully mature or leveraged. This document helps prospective customers be fully prepared in their evaluation of Workday's nexus capabilities.
26 April 2013
Social, mobile, cloud and big data are each powerful on their own, but the combined impact of these forces on people and industries is profound. To examine Nexus of Forces influence on businesses and markets, we highlight five vendors that exploit the nexus with groundbreaking results.
10 May 2013
Most application software providers have product initiatives for mobile and social, but gaining a monetary return on the investment is challenging. Here, we discuss the key areas for providers to focus on to move mobile and social beyond an expensive development cost to become revenue generators.
7 May 2013
Many of the more than 400 Cool Vendors that Gartner is profiling are exploiting the nexus of cloud computing, social, mobile and information to challenge long-held assumptions and effect IT investment. These vendors are transforming the ways businesses operate and consumers engage with technology.
1 May 2013
Gartner's worldwide IT spending forecast provides a high-level view of overall IT spending on data center systems, software, devices, IT services and telecommunications services. Flat growth in major markets hides pockets of growth in subsegments and regions that this webinar reviews.
26 February 2013
The Nexus of Forces is already impacting vertical industries, either in part or as a whole. Here we review the composition of the Nexus of Forces and how it will create market opportunity for technology and service providers in vertical industry markets through 2018.
18 April 2013
IT operations leaders should review ITOM products to find new approaches to control costs, improve service and manage risk. Start with a pilot program that will ensure the vendor's tool is a good fit for your I&O organization's needs and will scale to meet your requirements.
30 April 2013
The Nexus of Forces of cloud, social, mobile and big data erodes the effectiveness of traditional technological security controls. To mitigate risk, security teams must invest in behavioral controls that align with security objectives.
16 May 2013
As enterprise IT becomes increasingly heterogeneous and reaches beyond enterprise borders, differences in the semantics of user experience, business logic and data models create interoperability issues. Semantic technologies will help CIOs and information management leaders to solve this problem.
15 May 2013
Many senior enterprise IT leaders are in a disadvantageous position with respect to large cloud services when comparing service delivery capability. Implementing Web-scale IT, a pattern of global-class computing, will help to even the odds no matter the size of the enterprise.
26 April 2013
IT organizations need to address the mobile imperative, but there are no simple answers. Mobile is heterogeneity in multiple dimensions, and IT leaders have to come to grips with the need to embrace and engage it.
13 May 2013
Our business processes are collaborative activities, so why don't our business applications leverage social software? This document assesses the application integration capabilities of enterprise social networking (ESN) platforms.
19 February 2013
Public social media is used by enterprises and individuals within the enterprise. Security professionals must assess security and compliance risks and understand the strengths and weaknesses of monitoring and control alternatives.
29 January 2013
The programmable Web era has arrived. Web APIs are a crucial channel for reaching new customers through multiple channels, such as mobile and social applications. This framework provides guidance on new practices to architects tasked with designing and delivering Web APIs.
1 November 2012
In 2013, application delivery teams need to re-establish themselves as trusted solution providers for mobile, cloud, social and information initiatives. This Planning Guide provides guidance on how to design, develop and deliver applications that respond to these trends.
11 December 2012
IT environments must adapt quickly to change. How can technical professionals use Gartner's Reference Architecture to create general-purpose infrastructures while balancing competing expectations, illuminating hidden requirements and accelerating solution creation?
29 November 2012
We introduce research that describes the advanced application architectures used by websites like Amazon, Netflix and salesforce.com. These leading-edge architectures provide a road map mainstream enterprises can use to achieve global-class application performance and availability.
28 November 2012
Gartner predicts that the Nexus of Forces (mobile, social, cloud and information) will lead to unprecedented levels of enterprise data being exposed to the public. The trust required for corporate data will lead to major improvements in information governance and master data management practices.
7 September 2012
Strategic IT solution planners and application architects must establish a "next" architecture framework for next application initiatives to reflect new demands from the Nexus of Forces of cloud computing, social, mobile and information.
21 September 2012
Application architects must adapt to the mobile era in multiple ways. Three of the most important aspects that impact mobile development teams engaged in application architectures are client-side storage, multiplicity of sensors and hybrid (wrapped) architectures.
10 August 2012
Cloud computing impacts the technology, deployment models and requirements for applications. Application architectures must change, or organizations will lose the full benefit of cloud computing.
9 August 2012
The volume, velocity and variety of data that is relevant to mainstream enterprise IT has grown to the point that it has pushed many applications to the limits of their capacity. Old application architecture principles can no longer satisfy the new business requirements.
28 September 2012
The architecture of enterprise applications must change to become a part of the synergy of the disruptive forces of information, social, mobile and cloud computing, or the enterprise IT is destined to become a barrier to its business' competitiveness and growth.
21 September 2012
Many unwritten assumptions that are made about applications may not be true in modern and future environments. These assumptions will affect the architectural decisions surrounding those applications.
9 August 2012
This Toolkit is intended for EA practitioners who need to inform and gain support from IT leaders (managers and directors) and architectural leads on how to respond to the convergence of the Nexus of Forces: social, mobile, cloud and big data information.
26 July 2012
Cloud, mobile, social media, and information trends are inflection points in the future design and use of identity and access management, changing methods of delivery and enhancing business relevance.
8 February 2013
The Nexus of Forces is impacting how IT views its role in the management and control of systems and processes. Here's why and what it means for the IT practitioner.
22 January 2013
The Nexus of Forces has triggered three power shifts that change professional relationships. IT practitioners need to recognize that these changes are under way and develop an effective response. If not, old-school mindsets and disabling behaviors will inhibit their participation in IT's future.
9 April 2013
Why Your Organization Needs a Chief Data Officer (and Maybe a Chief Digital Officer, Too)
27 March 2013
We use Gartner's research on the four futures of IT to identify four future role types for the CIO and their characteristics. We provide a simple self-assessment tool for CIOs to understand their own situations and to plan their future directions and road maps.
23 April 2013
The new reality for IT is that nontechnical skills are highly valued for IT practitioners, yet drastically underdeveloped. As a result, individuals and managers alike must examine and take charge of their own professional effectiveness by learning the nontechnical skills essential for their careers.
17 April 2013
In late 2012, Gartner conducted field research to understand how goals, expectations and trends were affecting IT careers from the practitioner's point of view. It uncovered a new reality for IT, IT careers, career planning and engagement that must be internalized to reshape the IT workforce.
1 November 2012
Gartner's Nexus of Forces has profound implications for IT. This Planning Guide discusses the Nexus impact on the IT organization and IT architectures. But even more importantly, we focus on the forces of the Nexus and how the Nexus affects individuals, their careers and their sense of control.
22 January 2013
The Nexus of Forces has triggered three power shifts that change professional relationships. IT practitioners need to recognize that these changes are under way and develop an effective response. If not, old-school mindsets and disabling behaviors will inhibit their participation in IT's future.
24 September 2012
The Nexus of Forces results in solutions for individuals, so quality interaction design can no longer be avoided. CEOs must now invest in digital design competencies. (Maverick research deliberately exposes unconventional thinking and may not agree with Gartner's official positions.)
9 August 2012
In a survey conducted in 4Q11, more than 60% of respondents indicated that changing the mindset (from technology-oriented to business- and service-oriented) and enhancing workforce capabilities will be their top challenges in effectively transforming the IT organization over the next three years.
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