Denise Underwood and Riccardo Bulling discuss how to make an outsourcing deal successful for service providers and service recipients. Denise has 23 years of IT and strategic sourcing experience and is a VP in the Gartner Consulting Strategic Sourcing practice. Ricardo has 11 years of strategic sourcing experience and is a Director in the same practice.
Topics Discussed Gartner analysts discussed with participants the following topics:
Sourcing relationship types
Key components to building and maintaining successful relationships between service providers and service recipients
Identifying effective processes to enable both parties to meet strategic and operational goals
Listen and Learn The teleconference is free, but you must register to access the replay.
