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Only a few vendors have the capabilities to succeed in the Web services market. But a larger market called dynamic business webs will emerge from the Web services category, creating future opportunities for vendors and users.

Core Topic
Electronic Workplace: Internet and Network Computing Platforms and Infrastructure Strategies

Key Issue
What are the ramifications of the Internet and network computing architecture battles between Sun, Microsoft, IBM, Netscape and Oracle?

Note 1
Easy DBWs

DBWs are flexible, Internet-based relationships and solutions that allow enterprises to:

  • Create new products and services faster than existing methods
  • Reach new customers and add new relationships economically
  • Change existing relationships dynamically
  • Engage in multiple e-business models simultaneously
  • Provide customized experiences for partners and customers
Other benefits include faster time to market, convergence of disparate e-business initiatives, significant reduction in total cost of ownership (TCO), real-time updating and dynamic linking of partner and client systems, and easy-to-use software tailored for business people rather than IT staffs.

Source: Gartner Research

Dynamic business webs (DBWs) represent a new technology that automates the process of linking business partners and their core competencies across a value chain quickly and efficiently on the Internet (see Note 1). The role of DBWs is to offer a new style of application, based on Web services, that can be shared among all members of an extended value chain. DBWs enable members to interconnect applications and Web services, and allow new members to join the value chain dynamically.

DBWs also enable the business processes that link these partners (e.g., content, data, business logic, and pricing) to be updated dynamically; hence reducing costly, time-intensive development efforts. In short, DBWs have the potential to replace hard-coded connections and traditional applications with dynamic Web services from internal and external resources.

This technology provides consumers and businesses with access to up-to-date, real-time information. The information is provided through applications that dynamically link data and transfer it back and forth between members within the value chain using XML and other standards-based technologies. DBWs will have broad implications for all enterprises, but are ideally suited for those that have rapidly changing applications, data, systems and partners. Historically, enterprises have had to update these complex relationships by hard-coding single-use applications and relationships, but today these can be done using automation technologies found within DBWs.

Web Services: The Foundation of Dynamic Business Webs
DBWs could not exist without the emerging phenomenon of Web services. Web services are loosely coupled software components delivered over the Internet via standards-based technologies like XML and Simple Object Access Protocol (SOAP). These services have certain basic requirements, such as lookup and discovery (a mechanism for locating services and discovering what they do), description (a way of describing what input and outputs the services recognize), transport (the means of sending messages between services), environment (the facility for developing and deploying the services), and eventually, event notification (a mechanism for broadcasting a notable change in the service environment).

Gartner estimates that the software component of Web services (excluding services) will represent a $1.7 billion market by 2003. These estimates are based on each company's current emphasis on its Web services platform, adoption cycles associated with new technologies and time-to-market issues. The DBW market will grow out of this Web services market, providing opportunities and increased efficiencies for vendors, service providers and enterprises alike.

Dynamic Business Web Scenarios
Consider a PC manufacturer that needs to create custom Web sites for all its corporate customers. Today, that company would need to custom-code each page to reflect the appropriate inventory and billing terms for each customer. If anything changed in the relationship, a human developer would have to modify the hard-coded Web page. Using DBWs, business managers would be able to create new DBWs in a fraction of the time it would take programmers to custom-code the page. Also, because DBWs are built modularly using Web services, changes are reflected throughout the value chain instantly and automatically. This could include new pricing discounts, inventory changes and entire new Web service offerings.

Or take the example of an industrial company that needs to purchase a direct material, such as benzene, to produce its finished goods. The company may look to purchase from a highly visible chemical industry leader. As the company selects the products from an electronic marketplace, it will also specify the required terms of the purchase — such as shipping availability and delivery options, payment financing, casualty insurance and governmental compliance for safe transport. All these interrelated requirements need to be satisfied before a purchase transaction is committed.

These two scenarios may require coordinating the processing of transaction-supporting Web services between internal fulfillment services and external services, such as:

  • An insurance policy to insure the product being shipped
  • A financing service to ensure payment according to vendor terms
  • A transportation service to guarantee timely shipment and delivery of product
  • A regulatory service to ensure compliance with government safety requirements
All these Web services represent a piece of the overall business transaction. In the DBW vision of the not-so-distant future, enterprises will be able to interact with their Web services to cancel, compensate or find alternative actions.

Evolution and Revolution
Most e-business application topology is multilayered. Web services depend on internal enterprise services composed of application components, which are themselves built of objects. In each layer, encapsulation occurs at a different degree of granularity. In effect, DBWs represent an evolution for object-oriented programming where the objects (Web services) are further abstracted outside a company's own firewall. At the same time, DBWs are revolutionary, pairing access to data via corporate directories with just-in-time creation of the customized code required to satisfy the unique needs of every participant in an enterprise's business Web. Because DBWs represent a revolutionary new form of computing, particular attention should be focused on those companies that architect their products and services to meet DBWs' unique requirements, rather than merely recasting existing offerings toward this task.

While Web services are the underlying foundation to DBWs, other software categories or segments play a role in developing and delivering a complete solution. In the long term, some vendors may decide to try to deliver a complete solution by acquiring core competencies or by creating DBW technology on their own. For example, most middleware players will initially provide the infrastructure that will enable DBW applications to function at a high level. Ultimately, some application server and integration middleware vendors will try to provide an entire product suite that encompasses integration, application and service. However, much of the DBW technology is new — not older technologies recast for use on the Internet. Gartner believes that those companies featuring technologies specifically designed for Web services will be best-positioned to succeed in the emerging DBW market.

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In addition to new vendors focused exclusively on DBWs, the DBW market will grow out of the following areas (see Figure 1):

  • Web services
  • Application development, including integrated development environments (IDEs) and Internet tools
  • Middleware vendors that offer application servers and integration middleware
  • Enterprise information portals (EIPs)
  • IT Services
  • Enabling software for application service providers (ASPs)
As shown in Figure 2, Gartner estimates that the DBW market was worth $4.1 billion at the end of 2000 and will grow to be worth $15.4 billion by 2003. These numbers reflect both software and services opportunities.

Future Opportunities: IT Services
Gartner believes that a fundamental change will occur in the way services are delivered. DBWs will spark this service revolution.

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The ASP model, for example, offers a major computing alternative with the power to dramatically redraw today's IT ecosystem based on the delivery of application services over a network. Eventually, business services wrapped around application functionality will be invaluable to many customers. ASPs will be a big winner in this emerging space, as a plethora of Web-native software will likely materialize.

IT services companies will also benefit from the DBW segment when they help to bring the full functionality and benefits of DBWs to the surface. Historically, IT services companies have been able to capitalize financially on emerging segments of technology by providing expertise and value-added services to their customers. DBWs offer them an opportunity to improve on this success.

Using DBWs, systems integrators (SIs) can deploy solutions more quickly and easily than in the past. DBW solutions provide SIs looking for platform-independent tools with "out of the box" functionalities that can be applied to many vertical markets. Due to the automation associated with DBWs, a small percentage of SIs' revenue may be cannibalized; but ultimately DBW solutions will enable SIs to become more productive, providing a boost to the overall DBW market. By raising the level of application functionality found within DBWs, SIs will be better able to provide their customers with value-added services.

Bottom Line: A new market segment called DBW will emerge from technologies already rooted deeply within the Web services phenomenon. Established vendors will need to reconfigure their business models to embrace the emergence of this new segment.

Source: Gartner's Internet Strategies Research Note M-13-3593, 9 April 2001, D. Smith, J. Correia, B. Pring, D. Plummer.


Inside this issue...

Front Page

Welcome Letter

A Seismic Shift in Business, A Perfect Storm in Software

Bowstreet™ Business Web Factory Data Sheet

Gartner Files: The Future of Web Services: Dynamic Business Webs

Gartner Files: Service-Oriented Development of Applications: SODA Pops

Gartner Files: The 90/10-10/90 Rule for Portal Deployment

Gartner Files: Bowstreet Refocuses as Web Services Become Mainstream

About Bowstreet

Bowstreet Locations

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Bowstreet Web Services Report Web Letter is published by Bowstreet. Additional editorial material supplied by Gartner, Inc. © 2001. Editorial supplied by Bowstreet is independent of Gartner analysis and in no way should this information be construed as a Gartner endorsement of Bowstreet's products and services. Entire contents © 2001 by Gartner, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.

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