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Shoichi Goto
Chief Information Officer
FineToday Co.,Ltd.
Speaker Bio
Executive Officer and Head of the IT Division at FineToday Co., Ltd. He has built his career in enterprise information systems across software development, IT consulting, hyperscale cloud providers, and corporate IT, with experience on both the vendor and client sides. He joined FineToday in 2021 and currently leads its IT Division. Since 2015, he has served as a part-time lecturer at Shizuoka University. He is the author of *BABOK no Kihon to Gyomu* (Shoeisha) and the Japanese translator of *Scrum and XP from the Trenches* (InfoQ).
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Session
Wednesday, June 17, 2026 05:45 PM - 06:15 PM JST
Executive Story: Getting the Most Out of SaaS ERP and Knowledge Creation in the AI Era
Shoichi Goto,
Chief Information Officer, FineToday Co.,Ltd.
FineToday was carved out from Shiseido in 2021, building its IT landscape centered on Oracle Fusion Cloud ERP across 11 countries and regions using a "D>C>Q" and "Fit to Standard" approach. This session shares the story behind that transformation along with our IT division's original "BITA" and "DSK" concepts. For continuously evolving SaaS platforms, maximizing post-implementation value matters far more than the initial rollout in both cost efficiency and organizational capability, and generative AI represents the greatest opportunity to do so. Yet AI also poses a paradox: it may undermine the knowledge creation cycles that sustain organizational learning. We will share how FineToday is addressing both this opportunity and this challenge.
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