Gartner CIO Leadership Forum

August 11 – 12, 2021 | Japan | Virtual

Gartner CIO Leadership Forum

August 11 – 12, 2021 | Japan | Virtual

The Future-Ready CIO

Are you future-ready? Prepared to manage the challenges and opportunities and lead your organization in this new reality? As a CIO, this is the time to seize the momentum and be a change agent. Working with your C-suite peers to accelerate digital business models, enable the future of work, meet the needs of the everything customer and drive business growth. At Gartner CIO Leadership Forum 2021, you’ll access the most timely advice, actionable tools and CIO peer insights to adapt faster and stay out in front of change. 

View the conference overview (PDF)

CIO critical priorities

Access detailed plans, diagnostics and tools to help support your most critical priorities.

Hands-on learning

CIOs and Gartner experts participate in interactive and engaging sessions to tackle challenges facing today’s CIOs.

Peer-to-peer problem solving

Collaborate with fellow CIOs to exchange ideas and share advice to execute on your key initiatives with confidence.

The pandemic that hit the world in 2020 had impacts, but not all was negative. 2021 should be a year of opportunity to leap forward, not just to recover, but to generate new business results based on awareness and learning. This forum provides tips on how the future role of CIO evolves.

Tsuneo Fujiwara

VP Analyst and Conference Chair

Exclusively for CIOs

Join an exclusive community of CIOs to make connections and generate insights in a trusted and collaborative environment. CIOs from a technology vendor or consultancy must be involved in their organization’s internal IT/IS operation.

Access the latest Gartner research designed specifically to help CIOs work alongside their C-suite peers to accelerate digital business models, enable the future of work, meet the needs of every customer and drive business growth. Each track has a particular area of focus to help you deliver on what matters most to you and your organization.

Connect with CIOs across regions and industries, and gain new perspectives on the challenges and opportunities of business transformation. Learn how to:
  • Work intimately with Gartner experts and your CIO peer group on the most critical enterprise priorities facing CIOs today in interactive and engaging formats
  • Develop effective strategies to balance people, processes and technology in an environment of constant flux
  • Explore actionable insights and practical solutions based on Gartner research and proven practices at leading organizations
  • Expand your sphere of influence and advocate for innovation with the C-suite and board of directors

Tracks at a Glance

Access the latest Gartner research specifically designed to help CIOs work alongside their C-suite peers to accelerate digital business models, enable the future of work, meet the needs of every customer and drive business growth. Each track has a particular area of focus to help you deliver on what matters most to you and your organization.

Track A

Leveraging Digital Ecosystems

The biggest challenge to true digital transformation isn’t technology — it’s identifying and delivering new revenue and business models and developing the organization’s future role in the lives of its customers. The CIO has a fundamental role to help steer the enterprise supporting the business in developing toward a new future vision. This track provides the expertise to help leverage technologies, partnerships and adapting business and operating models to develop future sustainable revenues.

Track B

Delivering the Future Workplace

Traditional approaches to internal and external business and IT operations are just unsuitable for a digital world. CIOs can lead by working with all CxOs to adopt new forms of teams structures and leverage advanced technology to radically change how work is done.

Track C

Leading the Customer Experience Strategy

Customer needs, expectations and demands are shifting with technological and societal changes. CIOs can partner with key CxOs to develop customer experience strategies by leveraging advanced technology to establish persistent and rich relationships with customers and partners.

Track D

Evolving the Role of the IT Organization

Digital business is a team sport requiring new responsibilities and accountabilities for technology delivery. Accelerated and expanded digitalization requires CIOs to evolve the role of the IT organization to support expanding technology abilities of the non-IT workforce and further integrate business-IT team workflows to deliver business value.

Track E

Architecting Composable Business

The need to achieve greater business resilience and agility is driving CxOs to architect their enterprise as a composable business. CIOs must lead in this effort and establish digital business platforms to enable composability and achieve digital business ambitions.

Track F

Funding Digitalization

As technology levels expand and technology delivery shifts from projects to product management, new financial models are needed to ensure optimal investments and ensure financial responsibility. CIOs need to work with CFOs and all CxOs to ensure the right accountability and develop new ways of making financial decisions.