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Turning Behavioral Hot Spots Into Change Accelerators With GenAI
Friday, 10 July, 2026 / 11:30 AM - 12:00 PM JST
About the Session
Transformation stalls when CIOs overlook human barriers — cognitive dissonance, emotional triggers, delayed gratification and cognitive strain. GenAI is a force multiplier, empowering CIOs to predict resistance, personalize engagement and deliver quick wins that keep teams motivated. But if misapplied, AI can also deepen discomfort, trigger distrust or overwhelm employees. Learn how CIOs can harness GenAI to turn behavioral hot spots into catalysts for change while avoiding the pitfalls that can derail transformation.