Speaker Bio

Luke Ellery

Luke Ellery

VP Analyst
Luke Ellery is a VP Analyst in Gartner's Procurement, Asset and Vendor Management team, helping clients with IT procurement strategy, transformation and operations. Mr. Ellery has extensive experience in sourcing strategy development, contract negotiation, risk management, go-to-market strategies and vendor management, as well as experience leading large procurement transformations.
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Monday, May 15, 2023 / 02:15 PM - 03:00 PM AEST
Ask the Expert: Vendor Management Best Practices

Managing vendor relationships is a key priority for many infrastructure and operations leaders. This session will provide attendees with the opportunity to ask questions about getting the best out of your vendor relationships and how to address vendors that are failing to perform.

Tuesday, May 16, 2023 / 12:00 PM - 01:00 PM AEST
Contract Negotiation Clinic: Software as a Service

SaaS has become the primary delivery model for many applications, including critical systems such as CRM, HCM and ERP. SaaS buyers are often unsure which contract terms are negotiable. This interactive clinic will cover key SaaS terms and what to negotiate, including SLAs, exit planning, security and data provisions, hidden costs, and mitigating commercial risks.

Join us to hear from Gartner experts and thought leaders.