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Freshworks: Removing friction from employee services with AI
Tuesday, 15 September, 2026 / 10:00 AM - 10:20 AM AEST
About the Session
Leaders face an impossible mandate: scale AI transformation across business functions while drowning in disconnected departmental silos. Join this fireside chat with Greg Emsley, CDO of Maurice Blackburn Lawyers, and Johanna Jackman, Chief People Officer at Freshworks, to learn how Australia’s leading plaintiff law firm broke the cycle and unified enterprise services beyond IT across 9 departments.