Take advantage of special Gartner hotel room rates


Gartner Symposium/ITxpo 2018 will take place at the Gold Coast Convention and Exhibition Centre. A full day of industry-specific insights will kick off on the morning of Monday, 29 October 2018, with additional industry content throughout the week. Please plan your travel arrangements accordingly.



Executive Programs attendees have a priority booking window that begins on May 16 at 12:00 p.m. (noon) AEST. General Attendee reservations open on May 23 at 12:00 p.m. (noon) AEST.


Please note that you must be registered for the event in order to book a hotel reservation.


To make a hotel reservation, log into your Gartner event registration profile in your Gartner.com account. From your account you will be able to enter your desired check-in/out dates and choose from a list of available hotels. Hotel rooms are assigned within our real-time inventory system and are first-come, first-served based on availability. All reservations must be made with Gartner and cannot be booked directly with the affiliated hotels.


For more detailed instructions on how to make a reservation please visit our Booking Guide.


*Please note that the Sofitel Broadbeach is available exclusively to Executive Program attendees.** 


Public- Sector Hotel Rooms

We have secured a number of rooms for Public Sector guests that are available below $200 per night including GST. These rooms are located at the Crowne Plaza and are subject to availability. Reservations cannot be made with the hotels directly.


Hotel Cancellation Policy

Should you need to change or cancel your hotel reservation, you can do so by logging into your Gartner event registration profile in your Gartner.com account or by contacting the Gartner Hotel Team at +61 2 8908 5633.


Reservation cancellations or partial reductions of stay made prior to 5pm AEST on Monday, 8 October 2018 will not incur penalty fees. Reservation cancellations or partial reductions of stay made after 5pm AEST on Monday, 8 October 2018 will be charged a cancellation fee of the entire length of your stay by the hotel. Failure to check-in on your scheduled arrival date will result in the cancellation of your entire reservation and will be subject to the cancellation penalty.


Please note that if you cancel your registration for the Gold Coast Symposium/ITxpo 2018, your hotel reservation will automatically be cancelled and subject to the cancellation policy stated above.


Public sector rated rooms are subject to the same terms and conditions listed above.


For more information, please reference our Frequently Asked Questions.

Accommodations & Privacy Advisory

We have been made aware that service providers, such as Exhibition Housing Management, have contacted individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.


Please note that Gartner has NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.


Learn more on how to protect yourself from scamming attempts.


Gold Coast Convention and Exhibition Centre
Cnr Gold Coast Highway & TE Peters Drive
Queensland, 4218

Travel Information

All attendees are responsible for making their own ground transportation arrangements to/from the airport.


Please see below for useful numbers and websites for making your way around the Gold Coast during your stay:



The Gold Coast has its own domestic airport at Coolangatta, just 20 minutes south of the Gold Coast Convention and Exhibition Centre with regular flights from all capital cities. Services are provided domestically by three airlines, Virgin, Tiger and Jetstar, and internationally through multiple Airlines. Brisbane International Airport is located just a one hour drive from Broadbeach.



To get to and from the Brisbane Airport, the closest train station is Nerang. Nerang is approximately 15 minutes from the airport by taxi. Alternatively, you can take the Surfside bus from the airport. There is a bus stop directly in front of the Gold Coast Convention and Exhibition Centre on the Gold Coast Highway. There are also taxi and limousine ranks at the main entrance. Additionally, you can access the rail line to Brisbane via a bus from The Star Hotel. For more information contact Surfside Buslines and Queensland Rail.



Airport shuttles can be pre-booked by contacting the Gold Coast reservations team on 1300 655 655.



Gold Coast Cabs can be reached at 131 008. Taxis are also available throughout the Gold Coast and operate on a metered system. The approximate cost from the Gold Coast Coolangatta Airport to the Gold Coast Convention Centre is $65, and the approximate cost from the Brisbane Airport to the Gold Coast Convention Centre is $290. Pre-booking is not required.


Point to Point Airport Transfers can be reached at +61 7 5554 5552. Shuttle service from the Gold Coast Convention Centre to the Gold Coast Coolangatta Airport is approximately $85 (1 – 3 passengers). Shuttle service from the Gold Coast Convention Centre to Brisbane Airport is approximately $185. Please contact Point to Point Transfers and advise that you are with Gartner. If you would like to organize a shared private service, please advise the friendly staff at Point to Point Transfers on +61 7 5554 5552.


Pre-booking is required at least 48 hours in advance of your required transfer.

G:LINK (Light Rail)
The G:link is Queensland’s first light rail system. Fast, frequent trams connect 16 stations along a 13 kilometre route from Broadbeach to Gold Coast University Hospital. Guests staying at the Crowne Plaza Surfers Paradise will be able to enjoy a short one stop journey to the Gartner Symposium/ITxpo with the G:link stop directly outside the hotel and the Gold Coast Convention and Exhibition Centre. Uber Ride Share is also easily accessible in and around the Gold Coast.


The Gold Coast Convention and Exhibition Centre’s parking entrance is at the northern end of the building, accessible from traffic lights off of the Gold Coast Highway and the main driveway off TE Peters Drive. Undercover car spaces are available for short term parking. The cost is AUD$12 per car inclusive of GST flat rate for parking at the centre.


Reserve your space now