The World’s Most Important Gathering of CIOs and IT Executives™

26 – 29 October 2020 | Gold Coast, Australia

Gartner IT Symposium/Xpo® is going virtual

To continue providing you with the best possible customer experience as we navigate the uncertainties caused by Covid-19, we have decided to deliver the Gartner IT Symposium/Xpo® portfolio virtually.

You will experience the same high-quality conference from Gartner without the health concerns relating to large in-person gatherings or traveling at this time.

We remain committed to helping executives across the enterprise make the right decisions and stay ahead of change. You can expect world-class independent insight and advice from Gartner experts and outside speakers brought to you virtually at our conference, including:

  • Actionable advice from our latest research to help you succeed in your mission critical priorities
  • Access to Gartner analysts through presentations, 1on1 meetings and interactive sessions
  • Insight on which technology solutions will add the most value to your business

If you have already registered for Gartner IT Symposium/Xpo®, we will contact you with further details.

More information on the updated presentation, speakers and sessions will be posted here soon.

We look forward to welcoming you to our virtual conference!

- Gartner Conferences

Get the insights, advice and tools you need for now, and the future

Connect with fellow CIOs, Gartner research experts and leading solution providers at Gartner’s annual gathering of CIOs. Gartner IT Symposium/Xpo® enables CIOs and IT Executives to discover what’s ahead, prioritize their strategy and walk away with the insights, advice and tools needed for now and the future.

The conference agenda has both a pragmatic and provocative lense on key topics such as: strategic planning, business transformation, customer experience, smarter spending, cybersecurity, culture and data and analytics. 

Running IT Like a Business

Challenge how you think about leadership as you 'Run IT like a business' in a rapidly changing and digital world. Discover new approaches for each level of leadership and the enterprise culture as a whole.

Leverage Technology

Examine the opportunities and risks in adopting emerging technologies such as AI, the Internet of Things (IoT) and digital twins to help shape and accelerate your business transformation journey.

Plan and Execute IT Strategy

Enterprise business model success requires strategies and tactics to make complex business challenges simpler. Discover business strategy tools and techniques to turn complexity and chaos into real strategy execution initiatives.

The Gartner difference

Gartner is the world’s leading research and advisory company. We equip leaders and their teams in every major business function with the indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Across every industry and enterprise size, Gartner provides the expertise needed to tackle your key initiatives, stay ahead of competition and grow your organization’s value.

Join us in 2020

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    Join a global community

    Success doesn't happen overnight, and rarely alone. Even the most confident of IT leaders lean on others on their path to success. At Gartner IT Symposium/Xpo® you'll join a community of CIOs, IT execs, Gartner experts and solution providers that will help you get to your destination - quicker.

    • Peers – You’re not alone. IT leaders are facing similar challenges. Meet with your peers, learn from mistakes and confidently make your next move.
    • Expert Advice – Tailored to you. Come prepared to ask the tough questions. Gain access to a global roster of Gartner experts ready to answer any question and guide you through any challenge to help get you where you need to go. 
    • Solution Providers – the technology you need. Save time by having tailored conversations with solution providers that meet your needs. Meet privately and explore new technologies that align to your key initiatives

    2020 Agenda Topics

    The conference covers challenges most critical to CIOs and their leadership teams. Preview some of the featured topics that will be covered at Gartner IT Symposium/Xpo® 2020.

    Customer Experience

    Customers are more empowered than ever before. With customer experience (CX) management at the top of most CEOs’ agendas, discover how to create a superior CX that serves as a sustainable differentiator.

    Learn More

    Business Transformation

    Discover the steps needed to achieve digital transformation for your organization, and understand how to align the physical and digital worlds for employees, partners and customers.

    Learn More

    Culture and Work

    Learn how to differentiate cultural characteristics from operating model constructs, and recruit and retain the talent needed to succeed.

    Learn More


    Explore the risks brought by the digital revolution and how to adapt your IT security requirements to encompass digital and cyber-physical needs.

    Learn More
    Novel Coronavirus update

    Gartner is closely monitoring developments related to the novel coronavirus (COVID-19), including guidance from the World Health Organization (WHO) as well as regional and national government directives and guidance.

    We continue to evaluate the situation on a daily basis with regard to the health and safety of our attendees, employees, and partners, as well as our ability to deliver the conference experience our participants expect.

    We will communicate any updates directly to all registered attendees and exhibitors.