Charles McHardie, the Chief Information and Digital Officer of Technology and Digital Programmes in Services Australia will be delivering a key note speech on driving digital transformation to make government services simple so people can get on with their lives.
To keep up with the expectations of the Australian people, Services Australia is on a journey to innovate and transform. A signature initiative to support the future of government service delivery is the upgrade to myGov. Charles will talk about the journey so far and look ahead as to how Services Australia is making services simple, helpful, respectful and transparent.