Cost Optimization and Driving Value in a Volatile Technology Landscape

Spend smarter. Scale faster. Stay in control.

Cost optimization in 2027 looks very different. AI consumption, cloud pricing and SaaS‑embedded capabilities have made technology spend more dynamic and harder to predict, rendering one‑time cuts ineffective.

Leading organizations are moving to strategic, always‑on cost optimization, governing consumption in real time, aligning spend to business outcomes and freeing capacity for innovation, AI, resilience and growth.

At Gartner IT Symposium/Xpo, you’ll get practical, research‑grounded guidance to help you stay in control of costs while continuing to scale. Sessions focus on turning cost pressure into sustained value and competitive advantage.

2026 sessions list:
  • The CIO Playbook for Mastering Cloud FinOps: Pivoting Toward Business Value
  • How CIOs Are Cutting Costs With AI in 2026
  • What High‑Maturity Cost Management Really Looks Like 
  • From Proving to Owning Value: How CIOs Transfer Technology Value to the Business P&L
  • When EA Fails the CIO: Focus on What Matters, Move Faster and Prove Real Value
  • Negotiating for Outcomes: Healthy Vendor Relationships in the AI Era
  • Governing the AI Portfolio: Balancing Innovation, Risk and Business Value
  • Microsoft 365 vs. Google Workspace: Reducing Cost and Improving Leverage and the GenAI Effect
  • Navigating the New Frontier of Agentic Commerce
  • The CIO Imperative: Scaling AI Value Through Process Redesign, Not More Use Cases
  • Contract Negotiation Clinic: How to Negotiate with ServiceNow
  • Contract Negotiation Clinic: How to Negotiate With Salesforce
  • Contract Negotiation Clinic: How to Negotiate With Cloud Providers (AWS, Azure, Google, Oracle)
  • Contract Negotiation Clinic: How to Negotiate With Microsoft
  • Contract Negotiation Clinic: Reduce Contract Risks in AI and GenAI Deals
  • Contract Negotiation Clinic: Lock in AI Value Within Your IT Services Contracts

Contract Negotiation Clinics

Elevate your negotiation capabilities and ensure your organization gets the best possible value from its IT and AI investments.

These interactive clinics immerse participants in real‑world negotiation scenarios, helping you practice and refine skills across:

  • Navigating evolving AI and GenAI pricing models
  • Understanding contract terms, rights and usage metrics
  • Identifying hidden risks, cost escalators and lock‑in
  • Applying proven negotiation tactics and communication techniques

You’ll leave with greater confidence to negotiate complex vendor agreements, drive sustainable cost efficiencies and build stronger, more balanced partnerships aligned to strategic goals.

Clinics include:

  • Contract Negotiation Clinic: How to Negotiate with ServiceNow
  • Contract Negotiation Clinic: How to Negotiate With Salesforce
  • Contract Negotiation Clinic: How to Negotiate With Cloud Providers (AWS, Azure, Google, Oracle)
  • Contract Negotiation Clinic: How to Negotiate With Microsoft
  • Contract Negotiation Clinic: Reduce Contract Risks in AI and GenAI Deals
  • Contract Negotiation Clinic: Lock in AI Value Within Your IT Services Contracts

Gartner One-on-One Meetings

Included in your registration is access to up to two 30‑minute one‑on‑one meetings with a Gartner analyst of your choice.

Whether you’re looking to reduce IT spend, renegotiate vendor contracts, control AI and cloud consumption, or identify new efficiency opportunities, these sessions provide targeted, actionable guidance tailored to your organization.

In your one‑on‑one, the analyst can help you:

  • Benchmark your costs against peers
  • Identify areas of excessive or misaligned spend
  • Navigate AI, cloud and SaaS contract complexity
  • Reallocate resources to maximize business impact

This focused expert advice helps ensure every technology dollar is intentional, well‑governed, and aligned to your enterprise priorities, enabling smarter spending and stronger financial performance in an increasingly complex cost environment.

 

“Gartner IT Symposium, Gold Coast, what can I say — (It’s) fantastic! Great conference, amazing speakers and great location. Let the change begin!”

Joanne Cooper
Director, Department of Health and Aged Care