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Ask the Analyst: Making IT Chargeback Work: Practical Steps to Design, Implement and Sustain Chargeback
Tuesday, 17 November, 2026 / 04:15 PM - 05:00 PM IST
About the Session
The interactive session will cover designing, implementing and sustaining an effective IT chargeback model for cost transparency, accountability and better business decisions. We’ll focus on practical steps CIOs can use to introduce/refine chargeback, avoid pitfalls and gain business buy-in. Key questions: How do we create a fair, simple, and accepted chargeback model? What cost drivers and allocation methods ensure transparency and accuracy? How do we address resistance and drive behavioral change?