The World’s Most
Important Gathering of
CIOs and IT Executives™

3 – 6 November 2020 | Kochi, India

Gartner IT Symposium/Xpo® is going virtual

To continue providing you with the best possible customer experience as we navigate the uncertainties caused by Covid-19, we have decided to deliver the Gartner IT Symposium/Xpo® portfolio virtually.

You will experience the same high-quality conference from Gartner without the health concerns relating to large in-person gatherings or traveling at this time.

We remain committed to helping executives across the enterprise make the right decisions and stay ahead of change. You can expect world-class independent insight and advice from Gartner experts and outside speakers brought to you virtually at our conference, including:

  • Actionable advice from our latest research to help you succeed in your mission critical priorities
  • Access to Gartner analysts through presentations, 1on1 meetings and interactive sessions
  • Insight on which technology solutions will add the most value to your business

If you have already registered for Gartner IT Symposium/Xpo®, we will contact you with further details.

More information on the updated presentation, speakers and sessions will be posted here soon.

We look forward to welcoming you to our virtual conference!

- Gartner Conferences

Gartner IT Symposium/Xpo®

More than 1,000 CIOs and IT executives attended Gartner IT Symposium/Xpo® 2019 in Goa to discuss key topics, including data and analytics, artificial intelligence (AI), machine learning, culture, customer experience, cybersecurity and more.

There's a reason that Gartner IT Symposium/Xpo  is known as the world's most important gathering of CIOs and IT executives. Explore the technology, insights and latest trends shaping the future of IT and business. Hone your leadership skills, refine your strategies, and find the innovative technologies that will help to power your digital transformation. View 2019 conference highlights..

Here are some highlights from the 2019 conference:

  • Inspiring conversations from guest speakers such as Gus Balbontin, Professor Eddie Obeng and retired Canadian astronaut Chris Austin Hadfield
  • Insights from Gartner experts to guide CIOs and IT executives to develop and execute winning strategies
  • Meaningful connections between peers to work through common challenges faced by CIOs and IT executives
  • Technology solutions to help attendees meet their mission-critical priorities

Expert Advice

Attendees heard about the opportunities and risks in adopting emerging technologies such as AI, the Internet of Things (IoT), blockchain and digital twins to help shape and accelerate the digital transformation journey.


With 1,000 attendees on-site, the conference provided an opportunity to network and learn best practices from their peers, including CIOs and IT executives.

Technical Solutions

Unique interactive platforms and dedicated sessions designed to create a deeper learning experience enabled attendees to see firsthand the latest technologies.

The Gartner difference

Gartner is the world’s leading research and advisory company. We equip leaders and their teams in every major business function with the indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Across every industry and enterprise size, Gartner provides the expertise needed to tackle your key initiatives, stay ahead of competition and grow your organization’s value.

Join us in 2020

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    Join a global community of CIOs and IT executives

    The digital era has brought unprecedented change to technology, business and society. Beyond managing IT, CIOs are called to lead and inspire their teams and business stakeholders through deeply transformative business models, practices and cultures. Gartner IT Symposium/Xpo® addresses the strategic needs of enterprise CIOs and their leadership teams. This conference is designed for:

    • CIOs interested in the opportunity to connect with peers across regions and industries, and gain new perspectives on the challenges and opportunities of digital business. View top 10 CIO resolutions for 2020
    • IT executives focused on executing on the mission-critical priorities of their CIO and helping to shape their organization’s long-term IT strategy and technology investments

    2019 Topics at a Glance

    Attendees had access to over 100 sessions of the latest Gartner research specifically designed to cover challenges most critical to CIOs and their leadership teams. We are still building the 2020 agenda, so in the meantime, take a look at what we covered in 2019.

    Business Intelligence and Advanced Analytics

    The rate of technology change is accelerating. Explore how to move to a culture of self-service business analytics in a world of big data, with machine learning techniques, natural language interfaces and a focus on data storytelling.

    Learn More

    Customer and User Experience

    Customers are more empowered than ever before. With customer experience (CX) management at the top of most CEOs’ agendas, discover how to create a superior CX that serves as a sustainable differentiator.

    Learn More

    Digital Business Transformation

    Discover the steps needed to achieve digital transformation for your organization, and understand how to align the physical and digital worlds for employees, partners and customers.

    Learn More

    Emerging and Disruptive Technologies

    Dive into blockchain, IoT, AI and robotic process automation to truly transform your organization.

    Learn More

    Leadership, People and Culture

    Learn how to differentiate cultural characteristics from operating model constructs, and recruit and retain the talent needed to succeed.

    Learn More

    Security, Risk and Compliance

    Explore the risks brought by the digital revolution and how to adapt your IT security requirements to encompass digital and cyberphysical needs.

    Learn More
    Novel Coronavirus update

    Gartner is closely monitoring developments related to the novel coronavirus (COVID-19), including guidance from the World Health Organization (WHO) as well as regional and national government directives and guidance.

    We continue to evaluate the situation on a daily basis with regard to the health and safety of our attendees, employees, and partners, as well as our ability to deliver the conference experience our participants expect.

    We will communicate any updates directly to all registered attendees and exhibitors.