Speaker Bio
Ben Seesel is a Vice President, Advisory on the Gartner Financial Services Team. His current work focuses on helping banking IT and business leaders boost value realization from GenAI and agentic AI; pursue digital business transformation; prepare for the impact of emerging technology trends; and enhance digital banking capabilities. He works with technology and business leaders at banks and financial services companies globally. Over his 24 years at CEB and now Gartner, he has advised senior banking executives on issues including how to adopt agentic AI and GenAI; build differentiated digital banking capabilities; prepare for emerging technology trends reshaping financial services; prepare for the future of banking; and communicate the business value of IT to executive stakeholders.
Prior to joining Gartner's Financial Services Practice, Ben spent many years in research, advisory, and business management within CEB, now Gartner's Strategy Practice. He received a degree in History from Haverford College.
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Sessions
Monday, 16 November, 2026
02:15 PM - 02:45 PM IST
Banking: Top Technology Trends in Banking for CIOs to Prioritize
Benjamin Seesel,
VP Analyst, Gartner
This session will unpack the major business and technology trends impacting the banking industry in 2026, including the evolving role of AI, shifting customer dynamics, and emerging technology implications. We'll also lay out the critical actions that CIOs must take to ensure their organizations remain competitive.
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Tuesday, 17 November, 2026
11:00 AM - 11:45 AM IST
Ask the Analyst for Banking: Early Implementations and Opportunities for AI Agents
Benjamin Seesel,
VP Analyst, Gartner
AI agents are moving from pilot to production—but what’s working today? Bring your questions to discuss with your peers and a Gartner expert. Questions might include
1) What are some early implementations of AI agents in banking?
2) What are some of the risks and opportunities that pioneers have encountered?
3) How are organizations unlocking value from AI agents in banking?
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Tuesday, 17 November, 2026
04:15 PM - 04:35 PM IST
Hype Cycle for Artificial Intelligence in Banking, 2026
Benjamin Seesel,
VP Analyst, Gartner
The banking industry continues to be shaped by advances in artificial intelligence. This forward-looking session presents Gartner’s 2026 Hype Cycle for Artificial Intelligence in Banking, mapping the trajectory of key technologies from innovation trigger to plateau of productivity. Attendees will gain a nuanced understanding of which innovations are poised for mainstream adoption, which may fall short of expectations, and which warrant cautious experimentation.
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