Speaker Bio
Mary Mesaglio is a Distinguished Vice President, Analyst. Her research focuses on how to help global enterprises execute transformations in the real world, with all the human behavioural messiness that real-world change implies. She works with enterprises on how to create clear principes, how to scale change messages, how to be rigorous about the behavioural side of transformation and how to make change real.
Mary is a frequent keynote speaker for Gartner and externally. In 2023, she co-led the creation of the opening keynote for IT Symposium Xpo, delivered in five geographies across the world. The keynote focused on Generative AI and the giant leap it represents in how humans and machines interact. Recent work includes: Lighthouse Principles: Charting a Course Through the Chaos; In an AI World, We Need Better Humans; What if your Most Human-Centric Leader is a Machine? and Why WonâÂÂt They Just Change? How Behavioral Science is the Key to Transformation.
Mary is Canadian and lives in Barcelona, Spain. She is fluent in English, Spanish, French and also speaks Catalan. She is learning Japanese.
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Sessions
Monday, 16 November, 2026
03:45 PM - 04:15 PM IST
Don't Ask If AI Can Do This Job
Mary Mesaglio,
Distinguished VP Analyst, Gartner
Don't ask, "Can AI do this job?" Instead, ask how AI can solve your client's problem. This is because of two people challenges CIOs and IT teams face when trying to get value from AI: scarcity mindset and the doorman fallacy. Learn how to avoid these challenges through practical applications in AI enablement strategies.
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Tuesday, 17 November, 2026
11:00 AM - 11:30 AM IST
What Human Skills Are Needed in the AI Era? What to Protect, Pivot and Purge
Mary Mesaglio,
Distinguished VP Analyst, Gartner
As AI takes on more tasks, CIOs face a critical question: What work should my human employees do? The answer isn’t just upskilling — it’s building a new skill stack for AI-impacted jobs. Based on an analysis of 20 IT roles, this session will provide a framework and action plan to identify the human foundations you must hire for, the skills your people must let go of, and how to pioneer new and emerging skills.
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Wednesday, 18 November, 2026
10:30 AM - 11:00 AM IST
Signature Series: AI, Sovereignty, the SaaSpocalypse and More: The CIOs Path Forward in 2027
Mary Mesaglio,
Distinguished VP Analyst, Gartner
This session leverages Gartner’s proprietary data to guide 2027 CIOs through six critical decisions. It outlines how to design an AI-shaped organization, deploy mature AI agents, capitalize on next-gen enterprise apps, and choose strategic investment postures. Crucially, it provides a clear roadmap to safely de-risk AI at scale while successfully navigating a volatile global landscape and strict digital sovereignty requirements.
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