Experience the difference. Meet your peers, talk with experts, build your network, and turn insights into action.
Tomas Nielsen
Distinguished VP Analyst
Gartner
Speaker Topics
- Culture and Change Management
- Operating Models
- Strategic Planning and Execution
Speaker Bio
Tomas Nielsen is a Distinguished Vice President Analyst
Mr. Nielsen helps Gartner clients turn ideas, visions and objectives into actionable strategies. Consequently, his research focuses on digital business leadership, Enterprise Strategy IT strategy, Enterprise Operating Models and IT Operating Models (including organizational design). Mr. Nielsen has special focus on the CIOs role working with digital delivery teams across the enterprise and how the IT function will evolve.
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Mr. Nielsen helps Gartner clients turn ideas, visions and objectives into actionable strategies. Consequently, his research focuses on digital business leadership, Enterprise Strategy IT strategy, Enterprise Operating Models and IT Operating Models (including organizational design). Mr. Nielsen has special focus on the CIOs role working with digital delivery teams across the enterprise and how the IT function will evolve.
Sessions
Monday, 16 November, 2026 11:30 AM - 12:00 PM IST
Strategic Operating Model Transformation: Mapping the Multiyear ITOM Journey
Tomas Nielsen,
Distinguished VP Analyst, Gartner
IT operating model (ITOM) transformation is a complex, multiyear journey. This session adopts a long-term perspective, guiding IT leaders on how to initiate and lead successful transformations. Attendees will review detailed ITOM transformation charts that map workstreams, phases and key activities, providing a practical roadmap for sustained organizational change.
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Tuesday, 17 November, 2026 11:00 AM - 11:30 AM IST
Building Business-Focused IT Strategy: Using Capabilities as the Foundation for Success
Tomas Nielsen,
Distinguished VP Analyst, Gartner
Traditional IT strategies often get sidetracked by projects or trending technologies like AI. This session demonstrates how CIOs can anchor IT strategy in business capabilities, ensuring that technology plans are directly aligned with what the business truly needs. Learn how a capability-driven approach creates clarity, relevance and lasting business value.
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Wednesday, 18 November, 2026 02:45 PM - 03:30 PM IST
Ask the Analyst: Pragmatic IT Organizational Design
Tomas Nielsen,
Distinguished VP Analyst, Gartner
In this interactive session, you will explore best practices and common structures for IT organizations in the age of AI and product teams. Bring your questions and be prepared to discuss them with your peers and a Gartner expert. Discuss ways to organize in an age of platforms and product teams, the role of communities of practices and centers of excellence, and ways to organize for AI.
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