Gartner CIO Leadership Forum

15 – 16 March 2021 | EMEA | Virtual

Gartner CIO Leadership Forum

15 – 16 March 2021 | EMEA | Virtual

An exclusive community of CIOs

At Gartner CIO leadership Forum 2021, CIOs joined Gartner experts virtually, over two days to share valuable insights on crafting new digital business ecosystems that ensure superior customer experiences, leading the modern IT organization, architecting composable business and much more. Attendees walked away with personalized insights and detailed plans to accelerate digital business models, enable the future of work, meet the needs of the everything customer and drive business growth. The conference offered the tools, insights and advice needed to adapt faster and stay ahead of change.

At the conference, the top 5 priorities that CIOs met on included:

  1. Driving a culture of customer centricity
  2. Accelerating digital in uncertain times
  3. Building transformation-ready workforces
  4. Rethinking the technology funding model
  5. Delivering successful business outcomes

We hope you enjoyed the 2021 virtual conference! If you missed it, view the agenda topics to see what was covered at the conference.

The program for the 2022 Gartner CIO Leadership Forum, is underway and we look forward to sharing details shortly.

CIO critical priorities

Access detailed plans, diagnostics and tools to help support your most critical priorities.

Hands-on learning

CIOs and Gartner experts participate in interactive and engaging sessions to tackle challenges facing today’s CIOs.

Peer-to-peer problem solving

Collaborate with fellow CIOs to exchange ideas and share advice to execute on your key initiatives with confidence.

I strongly recommend this event to all CIOs for knowledge on how to address business and IT strategy alignment.

Pedro Gomes

CIO, CTT - Correios De Portugal SA

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    Exclusively for CIOs

    An exclusive community of CIOs made connections and generated insights in a trusted and collaborative environment during the 2021 conference. 

    Gartner CIO Leadership Forum is an exclusive conference for chief information officers. This means you are guaranteed a level of information exchange and peer interaction that is unrivaled. To ensure this commitment to our attendees, we ask that you verify your eligibility to attend.

    Connect with CIOs across regions and industries, and gain new perspectives on the challenges and opportunities of business transformation. Learn how to:
    • Work intimately with Gartner experts and your CIO peer group on the most critical enterprise priorities facing CIOs today in interactive and engaging formats
    • Develop effective strategies to balance people, processes and technology in an environment of constant flux
    • Explore actionable insights and practical solutions based on Gartner research and proven practices at leading organizations
    • Expand your sphere of influence and advocate for innovation with the C-suite and board of directors
    Regional and business unit CIOs come together to connect and collaborate on today’s leading challenges facing CIOs. Learn how to:
    • Work intimately with Gartner experts and your CIO peer group on the most critical priorities facing CIOs today in interactive and engaging formats
    • Develop effective strategies to balance people, processes and technology in an environment of constant flux
    • Explore actionable insights and practical solutions based on Gartner research and proven practices at leading organizations
    • Expand your sphere of influence and advocate for innovation with the C-suite and board of directors

    Qualifications:

    • Private sector: Business unit or division with €250 million+ in revenue 
    • Public sector: Department with 1,000+ employees

    2021 Tracks at a Glance

    Actionable insights designed for CIOs to accelerate digital business models, enable the future of work, meet the needs of the everything customer and drive business growth. Each track has a particular area of focus that helped deliver on what matters most to CIOs and their organizations.

    Day 1: CIOs walked away with insights and models on how to craft new digital business ecosystems that ensure superior customer experiences and incorporate future of work concepts.

    Day 2: CIOs walked away with plans and expert advice on how to lead the modern IT organization through embracing business-led IT and ensuring IT teams are ready to support their organizations all while maintaining cost, risk and business values.

    Track A

    Leveraging Digital Ecosystems

    The biggest challenge to true digital transformation isn’t technology — it’s identifying and delivering new revenue and business models and developing the organization’s future role in the lives of its customers. The CIO has a fundamental role to help steer the enterprise supporting the business in developing towards a new future vision. Providing the expertise to help leverage technologies, partnerships and adapting business and operating models to develop future sustainable revenues.

    Track B

    Delivering the Future of Work

    Traditional approaches to internal and external business and IT operations are just unsuitable for a digital world. CIOs can lead by working with all CxOs to adopt new forms of teams structures and leverage advanced technology to radically change how work is done.

    Track C

    Leading the Customer Experience Strategy

    Customer needs, expectations and demands are shifting with technological and societal changes. CIOs can partner with key CxOs to develop CX strategies leveraging advanced technology to establish persistent and rich relationships with customers and partners.

    Track D

    Evolving the Role of the IT Organization

    Digital business is a team sport requiring new responsibilities and accountabilities for technology delivery. Accelerated and expanded digitalization requires CIOs to evolve the role of the IT organization to support expanding technology abilities of the non-IT workforce and further integrate business-IT team workflows to deliver business value.

    Track E

    Architecting Composable Business

    The need to achieve greater business resilience and agility is driving CxOs to architect their enterprise as a composable business. CIOs must lead in this effort and establish digital business platforms to enable composability and achieve digital business ambitions.

    Track F

    Funding Digitalization

    As technology levels expand and technology delivery shifts from projects to product management, new financial models are needed to ensure optimal investments and ensure financial responsibility. CIOs need to work with CFOs and all CxOs to ensure the right accountability and develop new ways of making financial decisions.

    Did you attend the conference?

    Access the Attendee Portal to
    view your on-demand sessions.