With a refined focus on CIO leadership, the three new tracks for 2020 will help you expand key proficiencies to advance your career, achieve your business goals and inspire teams to work and collaborate in new ways.
Monday, 16 March, 2020 09:00 AM|Monday, 16 March, 2020 12:00 PM
Christopher Mixter, VP, Advisory, Gartner
To meet the speed and agility demands of digital business, CIOs are transforming their IT departments and shifting a growing share of IT work from projects to products. At the same time, growth in business-led IT has expanded the span of employees across the enterprise who are responsible for technology initiatives. This more distributed model has created challenges for CIOs for maintaining governance and accountability. In this research discussion, exclusive for CIOs, we will review real-world case studies and practical tools to address the following CIO questions:
(1) How are CIOs managing the transition to a distributed model of digital delivery?
(2) What are the most effective ways CIOs can organize technology capabilities in a distributed model?
(3) How do you establish responsive and reliable governance for distributed teams?
Monday, 16 March, 2020 01:00 PM|Monday, 16 March, 2020 02:00 PM
Valentin Sribar, Senior Vice President, Gartner
The provided audio recording features Graham Waller who delivered this session at the CIO Leadership Forum in Amsterdam. Gartner's 2020 CIO Agenda focuses on the actions that enterprises have taken to "win in the turns." Ten attributes of fitness emerge clearly that set healthy organizations apart from their more fragile peers. This session will examine these fitness attributes and provide guidance on how to cultivate them in your public- or private-sector organization.
Monday, 16 March, 2020 02:15 PM|Monday, 16 March, 2020 03:00 PM
Robert Naegle, VP Analyst, Gartner
This session will explore Gartner's Cost Management model and discuss how evolving IT cost management efforts to focus on "Value Optimization" over cost optimization will reduce (and even eliminate) reactive calls to cut IT costs. This session will provide a model and tactics to elevate the maturity of IT to focus on value over costs.
Monday, 16 March, 2020 02:15 PM|Monday, 16 March, 2020 03:00 PM
Remi Gulzar, Sr Director Analyst, Gartner
CIOs that successfully execute strategy have an opportunity to create immense value for their organizations and to elevate their profile and career. However, many obstacles stand in the way. Identify strategy execution gaps and take action to bridge from where your IT organization is today, to where it needs to be in the future.
Monday, 16 March, 2020 03:45 PM|Monday, 16 March, 2020 05:15 PM
Ian Cox, Sr Director Analyst, Gartner
Developing a strategy has gotten easier over the past few years with 15 pages replacing hundreds. But even 15 pages can be 14, too many, when trying to communicate how business success is enabled by information and technology (I&T). There is a science in developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees find their enterprise story to achieve business success.
Tuesday, 17 March, 2020 10:00 AM|Tuesday, 17 March, 2020 10:45 AM
Robert Naegle, VP Analyst, Gartner
When improperly communicated, cost-optimization efforts generate confusion, and can damage a CIO's credibility. By effectively communicating cost-optimization efforts, based on a strategy, plan and delivery approach, CIOs can build enterprise support for smarter spending initiatives, which enable value optimization and improved business outcomes.
Tuesday, 17 March, 2020 10:00 AM|Tuesday, 17 March, 2020 10:45 AM
Michelle Duerst, VP Analyst, Gartner
In the past 10 years, technology has radically transformed the industry landscape. Industries continue to converge and form partnerships with former competitors. Both internal and external factors demand a change in techniques and approaches, and this session will help focus your organizational vision.
Tuesday, 17 March, 2020 10:00 AM|Tuesday, 17 March, 2020 10:45 AM
Mark Raskino, Distinguished VP Analyst, Gartner
Gartner's 2020 global CEO survey results are shared first at the CIO Forum events. Hear how CEOs are thinking about macrotrends in business and digital change and how that will affect the agenda for CIOs.
Tuesday, 17 March, 2020 11:15 AM|Tuesday, 17 March, 2020 12:00 PM
Mark Raskino, Distinguished VP Analyst, Gartner
Strategic digital business transformation journeys start full of hopeful aspiration, but can quickly end up like a slow train to nowhere.
If yours has slowed, sidelined or halted... if it is going round in circles or it never got out of the station - we can help.
Get your questions answered and your transformation back on the rails.
Tuesday, 17 March, 2020 11:15 AM|Tuesday, 17 March, 2020 12:00 PM
Hung LeHong, Distinguished VP Analyst, Gartner
Digital has created a customer who wants everything ... and sometimes their demands are conflicting - wanting strict data privacy, but also wanting your company to provide a personalized experience. Technology has everything to do with keeping this new generation customer happy. Find out how to develop the technology foundation to serve the Everything Customer.
Tuesday, 17 March, 2020 02:30 PM|Tuesday, 17 March, 2020 03:15 PM
Brian Prentice, VP Analyst, Gartner
Geopolitical factors are increasingly forcing digital businesses to operate across balkanized digital societies centered around national/regional ideological narratives. This balkanization spans data and platforms through to customer experience. CIOs will need to be prepared to support the changes required to the structure and operation of a digital business in this emerging environment.
Tuesday, 17 March, 2020 02:30 PM|Tuesday, 17 March, 2020 03:15 PM
Neville Cannon, Sr Director Analyst, Gartner
This government-focused session will explore how CIO leaders need to overcome the obstacles faced in a government sector steeped in regulations and rules and typically cautious in cloud adoption. Providing a set of strategies and use cases that enable more mainstream adoption where security fears remain high.
Tuesday, 17 March, 2020 02:30 PM|Tuesday, 17 March, 2020 03:15 PM
Simon Mingay, VP Analyst, Gartner
"How to organize for digital business" is often high on the CIOs list of questions. Yet, the secret to succeeding is to look beyond organizational structure and align the entire I&T Operating Model to support the digital business agenda. This session will outline some common pitfalls of organizational design and I&T operating models — and how to avoid these by designing the I&T operating model to deliver on the digital business promises.
Tuesday, 17 March, 2020 03:30 PM|Tuesday, 17 March, 2020 04:30 PM
Giorgio Santini, Executive Partner, Gartner
Richard Webb, Executive Partner, Gartner
Measuring and communicating business value is essential for IT to move from being considered a cost center to being considered a value center. This session will provide you with guidance and tips to help articulate the business value IT brings to the organization.
Tuesday, 17 March, 2020 03:45 PM|Tuesday, 17 March, 2020 04:30 PM
Robert Naegle, VP Analyst, Gartner
Too many organizations get caught in the repetitive and reactive cycle of cost cutting. To increase IT business value CIO's must lead the way out of this destructive cycle. In this ask the expert session, we will discuss the following questions:
- What should I do when cost cutting is required?
- Where do I start? What are the proven best practices?
- How do I escape the destructive cycle of reactive cost cutting?
Wednesday, 18 March, 2020 10:30 AM|Wednesday, 18 March, 2020 11:15 AM
Paul Furtado, Sr Director Analyst, Gartner
The biggest threat to any business walks through the front door every day! In this session, we will discuss how to combat the insider threat and what tools and tactics need to be used to secure the business.
Wednesday, 18 March, 2020 10:30 AM|Wednesday, 18 March, 2020 11:15 AM
Alistair Newton, VP Analyst, Gartner
Digital Business ecosystems are increasing becoming a mandatory component for FSIs seeking to compete as digital business. This session will explore how participants are accessing and developing such ecosystems, where they are generating value and how they are facilitating innovation.
Wednesday, 18 March, 2020 10:30 AM|Wednesday, 18 March, 2020 11:15 AM
Brian Prentice, VP Analyst, Gartner
This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.
Wednesday, 18 March, 2020 10:30 AM|Wednesday, 18 March, 2020 12:00 PM
Marcus Judge, Executive Partner, Gartner
Ravinder Birah, Executive Partner, Gartner
In this workshop, you will use Gartner’s I&T Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.
Wednesday, 18 March, 2020 10:30 AM|Wednesday, 18 March, 2020 12:00 PM
Philip Allega, VP Analyst, Gartner
Brexit has begun. The next stage is unfolding, but the results are not known. This session will operate under "Chatham House Rules" to respect the need for participant anonymity. Gartner’s 2020 CIO Survey reveals far fewer UK and Ireland CIOs are prepared for this disruption. In this session, you will take your own assessment, hear Gartner's next steps, and have the opportunity to discuss mitigation options with others.
Wednesday, 18 March, 2020 11:30 AM|Wednesday, 18 March, 2020 12:00 PM
Michelle Duerst, VP Analyst, Gartner
Sustainability efforts are not limited to the climate, but can impact corporate viability. This session will examine real-world examples across industries with five take-away lessons that CIOs can use to make a difference.
Wednesday, 18 March, 2020 01:00 PM|Wednesday, 18 March, 2020 04:00 PM
Christopher Mixter, VP, Advisory, Gartner
To meet the speed and agility demands of digital business, CIOs are transforming their IT departments and shifting a growing share of IT work from projects to products. At the same time, growth in business-led IT has expanded the span of employees across the enterprise who are responsible for technology initiatives. This more distributed model has created challenges for CIOs for maintaining governance and accountability. In this research discussion, exclusive for CIOs, we will review real-world case studies and practical tools to address the following CIO questions:
(1) How are CIOs managing the transition to a distributed model of digital delivery?
(2) What are the most effective ways CIOs can organize technology capabilities in a distributed model?
(3) How do you establish responsive and reliable governance for distributed teams?
Wednesday, 18 March, 2020 01:15 PM|Wednesday, 18 March, 2020 02:00 PM
Dave Aron, Distinguished VP Analyst, Gartner
Digital Dragons like Amazon and Alibaba are growing fast and shaping the digital world. Although their contexts are different to most companies, there are important lessons about how they work at digital scale, scope and pace that all enterprises can learn from. Through interviews with executives at several dragons, we have prepared a set of lessons for all companies on ‘how to win like a digital dragon.’
Wednesday, 18 March, 2020 02:15 PM|Wednesday, 18 March, 2020 03:00 PM
Alistair Newton, VP Analyst, Gartner
The provided audio recording features Christophe Uzureau who delivered this session at the CIO Leadership Forum in Amsterdam. Traditional funding models for business have been based on well-worn and accepted capital markets practices and accounting models. Those models are now barely fit for purpose. Battle lines between aggregated and disaggregated commerce are drawn. Fragmented customer consumption preferences and decisions have the opportunity of being reaggregated under customer control. Businesses will need to adapt their engagement, product and financing models to reflect this shift in market dynamics. Capital and value, the oil that lubricates business activity needs a different form of refining to amplify success in an era of digital transformation.
Wednesday, 18 March, 2020 02:15 PM|Wednesday, 18 March, 2020 03:00 PM
Hung LeHong, Distinguished VP Analyst, Gartner
The provided audio recording features Mark Raskino who delivered this session at the CIO Leadership Forum in Amsterdam. In the digital age, many enterprises have the aspirations to become a "technology" company. But will they really? Gartner believes that every enterprise has an equilibrium point between being a traditional and digital company. It's not as easy as digitalizing your operations, experiences, and products/services. Come find out what it takes to be as digital as you can be and reach your TechQuilibrium.
Wednesday, 18 March, 2020 03:30 PM|Wednesday, 18 March, 2020 04:00 PM
Darren Topham, Sr Director Analyst, Gartner
Terms like Product, Platform and Service have taken on subtly new and different meanings as product-based operating models emerge. This session will help CIOs to define these terms for their organizations and help them in identifying their own Product Delivery Model Portfolio.
Wednesday, 18 March, 2020 04:15 PM|Wednesday, 18 March, 2020 05:00 PM
Kristin Moyer, Distinguished VP Analyst, Gartner
From 2020 to 2030, CIO significance will depend on digital transformation success. But there's so much uncertainty and no one knows exactly what will happen next. Fear, complacency and apathy create natural reactions: wait and hold. Three megatrends provide both opportunities and threats to CIO and organizational success: climate change, China and Centennials. CIOs can turn uncertainty into opportunity by mastering these megatrends with emerging technologies.
Tuesday, 17 March, 2020 08:30 AM|Tuesday, 17 March, 2020 09:30 AM
Daniel Sanchez Reina, Sr Director Analyst, Gartner
CIOs often feel as though they are playing defense and not getting ahead of the game. A CIO may feel they are under unfair political attack, or simply spending too much time in a reactive mode. This can impact a CIO’s brand and strategic positioning in their enterprise, and in the marketplace. This session focuses on practical techniques to help CIOs diplomatically shift from defense to offence, without becoming “offensive”.
Tuesday, 17 March, 2020 10:00 AM|Tuesday, 17 March, 2020 10:45 AM
Ian Cox, Sr Director Analyst, Gartner
Creating and communicating a compelling strategy is a perennial challenge for CIOs. Digital business, together with increasing levels of uncertainty and faster rates of change are raising the stakes. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Are business needs changing frequently? Are you trying to get buy-in and commitment for your strategy? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.
Tuesday, 17 March, 2020 11:15 AM|Tuesday, 17 March, 2020 12:00 PM
Darren Topham, Sr Director Analyst, Gartner
The provided audio recording features Graham Waller who delivered this session at the CIO Leadership Forum in Phoenix. CIOs who fail to manage their personal brand will be defined by others — and they may not like it! Transitions such as a new business strategy, a promotion or move to a new enterprise, are key moments to evaluate brand “fitness for purpose.” This session provides simple practical tools to allow CIOs to take control of their brand in times of transition.
Tuesday, 17 March, 2020 12:05 PM|Tuesday, 17 March, 2020 01:05 PM
Valentin Sribar, Senior Vice President, Gartner
Join your CIO peers from global and large enterprises for an exclusive lunch at CIO Leadership Forum for an opportunity for discussion and networking.
Tuesday, 17 March, 2020 03:45 PM|Tuesday, 17 March, 2020 04:30 PM
Kristin Moyer, Distinguished VP Analyst, Gartner
Executives and patience are not words that usually go together, but are vital to success. Volatile conditions make it more challenging than ever for executives to invest with patience. Many promising transformation initiatives are cut too soon because it usually takes years to achieve net positive financial results. CIOs should create executive patience to get past three danger points.
Wednesday, 18 March, 2020 10:30 AM|Wednesday, 18 March, 2020 11:15 AM
Daniel Sanchez Reina, Sr Director Analyst, Gartner
Gaining influence can be a long journey. Losing influence is a short one, especially when it is only based on the perception about your performance. Apply three specific actions to reinforce and/or accelerate your influence upon the top management of the company.
Wednesday, 18 March, 2020 12:00 PM|Wednesday, 18 March, 2020 01:00 PM
Dale Kutnick, Senior Vice President, Gartner
While many CIOs have successfully launched digital initiatives as proofs of concept, they often struggle to explain the business case for further investments in scaling these efforts and deploying advanced technologies. Securing the necessary, longer term funding requires “marketing” a storyline that highlights significant benefit outcomes for customers/constituents, partners, employees and the enterprise itself. In this lunch session, we will discuss best practices from our global client base.
Wednesday, 18 March, 2020 01:15 PM|Wednesday, 18 March, 2020 02:00 PM
Mary Mesaglio, Distinguished VP Analyst, Gartner
The provided audio recording features Nicholas Evans who delivered this session at the CIO Leadership Forum in Phoenix, Arizona. Why does transformation feel so hard? In part, it's because we are more rigorous about project goals and completion that we are about culture change and adaptation. Leaders underestimate four predictable psychological hotspots that cause transformations to stall and - if addressed - can accelerate change.
Wednesday, 18 March, 2020 01:15 PM|Wednesday, 18 March, 2020 02:00 PM
Brian Prentice, VP Analyst, Gartner
Gartner surveys of the needed cognitive and social skills C-suite leaders need to succeed indicate design thinking as the number one and fastest growing competency. CIOs must learn and apply design thinking as a solution process and an IT delivery capability. Learn the essentials in this presentation.
Wednesday, 18 March, 2020 02:15 PM|Wednesday, 18 March, 2020 03:00 PM
Michelle Duerst, VP Analyst, Gartner
How well do you "play" with others? Your competition may have a much better answer. Today, companies across industries have increased the number and impact of strategic partnership, spanning industries. These can result in entirely new ecosystems with new business models and untapped revenue growth.
Wednesday, 18 March, 2020 03:30 PM|Wednesday, 18 March, 2020 04:00 PM
Ian Cox, Sr Director Analyst, Gartner
Adaptive strategy is key to navigating the rapidly changing and uncertain world. Leading enterprises are responding by adopting an adaptive strategy approach, which enables them to respond quickly to new threats and opportunities. This session will explore a series of case studies from organizations that are already using adaptive strategy to succeed in a volatile world.
Monday, 16 March, 2020 02:15 PM|Monday, 16 March, 2020 03:00 PM
Yuko Adachi, Distinguished VP Analyst, Gartner
What are the turns in the digital talent market that inhibit CIOs from finding and hiring right talents? This session explores significant signs of changing digital talent market and presents action items for CIOs to refine their digital talent strategy in alignment to their context.
Tuesday, 17 March, 2020 10:00 AM|Tuesday, 17 March, 2020 10:45 AM
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
The provided audio recording features Graham Waller who delivered this session at the CIO Leadership Forum in Amsterdam. Online learning marketplaces offering just-in-time micro learning and stackable credentials are now abundant. By combining these affordable learning options with coaching and curated experiential learning the closing of critical talent gaps via rapid reskilling is now possible. CIOs are uniquely positioned to accelerate continuous learning within IT and as an enterprise competency.
Tuesday, 17 March, 2020 11:15 AM|Tuesday, 17 March, 2020 12:00 PM
Alicia Mullery, Sr Director, Advisory, Gartner
The provided audio recording features Jaime Capella who delivered this session at the CIO Leadership Forum in Amsterdam. As senior leaders outside of IT become more digitally dexterous, the CIO’s role is transformed, and IT’s delivery responsibilities decrease. Technology leadership becomes a distributed C-suite responsibility. Senior leaders outside of IT increasingly hire their own technology talent and actively shape digital strategy, test and scale digital business ideas and manage digital P&Ls. Join this session to hear how management of the digital foundations, including cross-cutting platforms, integration and talent coordination, will become a key focus of CIO.
Tuesday, 17 March, 2020 11:15 AM|Tuesday, 17 March, 2020 12:00 PM
Mary Mesaglio, Distinguished VP Analyst, Gartner
Many enterprises have been transforming for several years now. All that change can be exhausting: Associates often feel overwhelmed, dispirited, or even betrayed by so much change. If this sounds like you or your team, join this session to learn tactics for overcoming fatigue in your change efforts. The aim of this session is pragmatic, for you to leave with ideas you can implement immediately.
Tuesday, 17 March, 2020 03:45 PM|Tuesday, 17 March, 2020 04:30 PM
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
Skill deficits have long been a CIO success barrier and now risen to a CEO strategy delivery concern too. To help close the gap leaders can harness what is suddenly possible in upskilling at speed and scale. CIOs are uniquely positioned to accelerate the journey to a modern continuous learning organizational capability. This interaction session will explore the following questions: Why is continuous learning a digital-era imperative (now)? What has changed to enable affordable more rapid reskilling outcomes? How can CIOs jump-start or accelerate a continuous learning journey for their enterprise?
Tuesday, 17 March, 2020 03:45 PM|Tuesday, 17 March, 2020 04:30 PM
Yuko Adachi, Distinguished VP Analyst, Gartner
Culture has become a scapegoat for not achieving digital ambitions. CIOs and IT leaders must stop blaming culture, recognizing that their own biases are clouding their understanding of what is truly holding the organization back. Remedy yourself to break through the real barriers.
Tuesday, 17 March, 2020 03:45 PM|Tuesday, 17 March, 2020 04:30 PM
Darren Topham, Sr Director Analyst, Gartner
CIOs often struggle to identify quality innovation ideas from a wider pool of opportunities that are less likely to succeed, provide value or scale. In this session we provide a three-step approach to the selection of quality innovation opportunities that is more formal, repeatable and efficient.
Wednesday, 18 March, 2020 11:30 AM|Wednesday, 18 March, 2020 12:15 PM
Mark Diodati, Managing Vice President, Gartner
The provided audio recording features Mindy Cancila who delivered this session at the CIO Leadership Forum in Amsterdam. It’s critical for the technical leadership teams to deliver projects correctly every time. Come learn how Gartner's Technical Professionals Research and Experts provide how-to guidance to enable your technical teams to accelerate and ensure optimal technical strategy and implementation. Leverage Gartner's technical guidance for your teams to build the right architectures, conduct in-depth technical product evaluations, and design successful implementation plans.
Wednesday, 18 March, 2020 02:15 PM|Wednesday, 18 March, 2020 03:00 PM
Neville Cannon, Sr Director Analyst, Gartner
The public sector often has differing priorities, objectives and constraints than the commercial world. So this is your opportunity to ask a public sector specialist analyst what the keynote messages and recommendations mean in the government setting and what actions are most likely to have the greatest impact. Come and ask how the messages can be best applied in your organization/setting.
Wednesday, 18 March, 2020 02:15 PM|Wednesday, 18 March, 2020 03:00 PM
Mark Raskino, Distinguished VP Analyst, Gartner
Every year Gartner offers a set of new year's resolutions - ideas for tactics that CIOs can use to improve their personal performance in a job with ever changing expectations. These pragmatic tips and contemporary job hacks are sifted from the thousands of interactions our analysts have with CIOs.
Wednesday, 18 March, 2020 03:30 PM|Wednesday, 18 March, 2020 04:00 PM
Daniel Sanchez Reina, Sr Director Analyst, Gartner
Your digital strategy requires that the culture of your organization, if not the entire company, changes. But the myths of culture change can hold back progress. Grasp the realities of changing culture to lead true change in your organization. Changing culture is possible!