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Magic Quadrant for AI Applications in IT Service Management
Monday, 17 November, 2025 / 11:00 AM - 11:20 AM GMT
About the Session
AI applications in IT service management are tools that use AI to augment and extend ITSM workflows, offering intelligent advice and actions for I&O leaders and their IT support teams. This session will provide valuable market insights and guidance on critical capabilities that can be leveraged to optimize service desk practices.