Experience the difference. Meet your peers, talk with analysts, build your network and turn insights into action.
Roger Williams
Distinguished VP Analyst
Gartner
Speaker Topics
- Cost and Value
- Generative AI, Agentic AI and AI
- Leadership, Organizational and Cultural Change
- Opening Keynote Aligned
- I&O Maturity, Strategy and Process Improvement
Speaker Bio
Roger Williams is a Maverick and creative thinker about technology topics with a unique blend of operational experience, framework knowledge and a relentless focus on improvement. He covers the future of I&O and implications of AI for I&O, technical debt and managing infrastructure lifecycles, I&O metrics, CMDB tooling and practices, IT asset management (ITAM) tools and strategies, IT asset discovery and IT service dependency mapping tools, and quantum computing. Mr. Williams' focus is on helping clients get more value from their technology investments now and in the future.
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Sessions
Monday, 16 November, 2026 11:00 AM - 12:30 PM GMT
Workshop: Maximize the Value AI Agents Deliver Through Your I&O Operating Model
Roger Williams,
Distinguished VP Analyst, Gartner
Alberto Pedraz,
VP, Executive Partner, Gartner
AI agents are on track to be the biggest disruptor of I&O since the cloud, yet many organizations are not getting tangible business value from AI agent investments. This workshop will equip you with a grounded view of the value opportunities your I&O function should focus on and how to best act upon them.
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Monday, 16 November, 2026 03:15 PM - 03:45 PM GMT
FinOps for AI Playbook for I&O
Roger Williams,
Distinguished VP Analyst, Gartner
Heads of IT I&O should focus first on AI cost domains that are both financially volatile and operationally controllable. They should prioritize AI cost levers according to how volatile, unpredictable or risky the cost domain is, and how much I&O can directly influence or control it. That framing helps identify the focus area for I&O rather than the cost drivers. Join this session to know more.
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Tuesday, 17 November, 2026 09:00 AM - 09:45 AM GMT
Gartner Keynote: Strategic Roadmap for Platform-Centric I&O
Roger Williams,
Distinguished VP Analyst, Gartner
The increased demand for infrastructure and IT operational support requires a platform-centric I&O function that can meet the needs of product teams and AI agents. This strategic roadmap will prepare your infrastructure, your data and your operating model to create and run the infrastructure platforms that will connect the world.
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