Agenda
Our Gartner experts, who are at the top of their fields, helped attendees address their most critical challenges. These key topics kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them. The 2023 conference agenda will be coming soon.
Explore expert insights and inspiration for CSCOs to develop future-proof strategies for transforming the supply chain operating model to address disruptions while maintaining focus on business outcomes.
Discover actionable insights and inspiration to think creatively, create vision, drive initiatives and lead the transformation required to realize complex corporate and societal goals.
Explore insights and tools for planning leaders to improve planning processes, build talent for the future and prioritize technology investments to achieve business objectives.
This track guides chief procurement officers (CPOs) and their teams to deliver on strategic objectives while creating new ways to add value and provide a competitive advantage.
Discover operational best practices, cutting-edge technology developments and risk mitigation strategies to deliver next-level value.
Navigate the challenges across agility, cost, sustainability, technology and talent to ensure a secure and resilient future.
This track provides guidance on building a strategic quality department and embedding ownership for quality excellence across the business.
Disruptions prominently placed supply chains in a spotlight for all to see where resilience and agility anchor future strategies. Inform decisions on technology acquisitions when rebuilding supply chains.
Discover insights on how supply chain leaders in high-tech and industrial industries are leaning into technologies to manage a world of increasing volatility and disruption.
Advanced supply chains are a competitive advantage for life sciences companies as they work to develop life-saving medications and devices. Build supply chains that meet the changing needs of life sciences.
Discover actionable insights for supply chain leaders in the retail and consumer products sector with what is needed to dynamically adapt to business changes, and drive innovation.
Tuesday, 27 September, 2022 / 09:30 AM - 10:15 AM BST
Tom Enright, VP Analyst, Gartner
We are here, having survived some of the most volatile and uncertain times in recent history. Yet the journey is not done. We continue to live through the Great Acceleration where markets, risk, social norms, technology, and climate are changing exponentially. The gap between the pace of change and our ability to respond to that change is growing. Alone, the strategies that brought companies here will not dictate their success in the future. In response to the new context, Supply Chains must recalibrate. Leaders must expand their view of what it will take to offset and get ahead of the changes and disruptions which are sure to come.
Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST
Jennifer Loveland, Sr Director Analyst, Gartner
Making operating model change easier, faster, safer and less costly allows CSCOs to test and scale bold moves to maximize supply chain value. Address shifting supply chain requirements by adopting modular operating model designs that provide smart flexibility to rapidly reconfigure capabilities to tailor outcomes and tame complexity. Supply chain composability makes change a tool for advantage.
Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST
Ken Chadwick, VP Analyst, Gartner
Explore the latest survey insights on chief executives’ concerns, priorities and objectives. The emerging postpandemic world is different in many ways and CEOs are hoping 'digital' will help them find the next business growth trajectory. The implications for CSCOs will be significant and the actions they take must be bold.
Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST
Sarah Watt, VP Analyst, Gartner
The benefits of a circular economy are almost utopian – by extracting more value from materials and products we can reduce GHG emissions, costs and supply chain disruption, while maintaining economy growth. Learn how supply chains play a crucial role in powering the circular economy.
Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST
Brian Fox, Head Supply Chain Strategy & Performance Excellence, GSK CH / Haleon
Haleon is a brand new, pure-play, £10B fast-moving consumer healthcare business. Haleon´s separation has created stand-alone capabilities and integrated legacy businesses into a shared vision of the future. Join this session and hear Brian Fox, Haleon´s Head of SC strategy and Performance Excellence, share learnings and insights on how to create a new supply chain strategy.
Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST
Thomas O'Connor, VP, Team Manager, Gartner
A confluence of forces is eroding supply chain domain knowledge while increasing reliance on advanced analytics, machine learning and artificial intelligence. Come to this session to learn about innovative approaches to continuous sharing of knowledge between humans and machines that increase their collective ability to make better decisions.
Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST
Martyn Edwards, Head of Supply Network Operations Transformation, British American Tobacco
BAT has rapidly redesigned and synchronized its supply chain to succeed as an electronics-based, multi-nodal, circular network operation. Martyn Edwards, Head of BAT´s Supply Network Operations Transformation, will detail how the accelerated delivery of its integrated ‘ultimate control tower’ strategy, has been central in delivering new multi-category platforms to consumers, who are shifting in preference towards next-generation products versus traditional combustible tobacco offer.
Wednesday, 28 September, 2022 / 09:00 AM - 09:30 AM BST
Pia Orup Lund, Sr Director Analyst, Gartner
Mike Griswold, VP, Team Manager, Gartner
As supply chains take center stage in organizations, expectations around the value they deliver are accelerating. Learn the traits of leaders and which macro trends, when embraced, unlock the potential of the supply chain. The Gartner Supply Chain Top 25 highlights companies possessing these and other differentiating capabilities and provides insights that CSCOs can use to compete.
Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST
Gianluca Branda, Vice President - Global Supply Network Organization, Go to Market Northern Europe, Italy & Iberia, Procter & Gamble UK
Customer demands are quickly changing, pushing companies to rapidly adapt their customer understanding and solution development. Learn how this Top 25 Master collaborates across the ecosystem to drive joint value and enhanced customer experience.
Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST
Sarah Watt, VP Analyst, Gartner
CSCOs must balance decarbonization goals against the need to manage energy cost and security in a dynamic market. With everything in supply chain being based on energy, more proactive management of this risk is needed. This session outlines a series of strategies to navigate and respond to a dynamic energy market and landscape, from top tips to transformational action.
Wednesday, 28 September, 2022 / 10:00 AM - 10:45 AM BST
Bart Jongen, Executive Partner, Domains, Gartner
Come to this session to share with and hear from peers on efforts to educate supply chain talent on how to leverage data and analytics for business value. We will discuss how to identify targeted roles, learning objectives and effective training methods.
Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST
Pierfrancesco Manenti, VP Analyst, Gartner
Chief Supply Chain Officers should expect a future demanding substantial reinvention of supply chain management, unlocking the potential of the supply chain playing a more prominent role in business. This session illustrates the key features of future supply chains, including human-centric supply chain design, dynamic execution of real-time decisions, and commercial innovation-driven growth.
Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST
Simon Bailey, VP Analyst, Gartner
Delivering business outcomes despite the disruptions around today is demanding enough but how do you look beyond this year? This session will help juggle many priorities to unpack Gartner's Supply Chain Strategic Predictions by highlighting the dangers of an emerging Say/Do gap and exploring how leading supply chains will compete in new ways. The aim - to help CSCOs navigate to 2025 and beyond.
Wednesday, 28 September, 2022 / 01:45 PM - 02:30 PM BST
Jennifer Loveland, Sr Director Analyst, Gartner
Creating a compelling strategy is a perennial challenge for CSCOs and having a purpose-driven focus in a dynamic environment makes it even harder. Attend this session and ask a Gartner expert about best practices for creating a compelling supply chain strategy and approaches to presenting that strategy to your board of directors and other company executives.
Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST
Caroline Chumakov, Director Analyst, Gartner
Supply chain transformations are stalling, and one reason is that CSCOs can often neglect three basic ingredients: a clear and motivating endgame; principles to guide day-to-day decision-making, and culture hacks to make the transformation feel real. Regardless of what your supply chain is transforming into, this session will equip with you with the right ingredients to drive adoption and culture change.
Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST
Dwight Klappich, VP Analyst, Gartner
This breakout will outline the influential role of adopting and articulating themed approaches to innovative technologies for strategic planning and investments across supply chain networks.
Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST
Tom Enright, VP Analyst, Gartner
Marketplaces account for more than 60 percent of B2B and B2C e-commerce transactions. While providing convenience to businesses across many industries and consumers to purchase from increasingly wide product offerings, the relevance of existing online channels offered by individual companies is under threat. This session will advise companies on how to develop combative and opportunistic strategies in this new online world order.
Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST
Chris Poole, Practice Vice President, Gartner
Supply chains leverage a playbook designed for isolated, temporary constraints when supply continuity issues arise unexpectedly. However, the current global gridlock challenging supply chains today is neither isolated nor temporary. Join this session to learn more about the issues supply chain leaders should address now to reduce the constraints limiting their growth later.
Tuesday, 27 September, 2022 / 11:00 AM - 11:45 AM BST
Mike Smith, VP Program Director, Gartner
Sarah Watt, VP Analyst, Gartner
This interactive session will explore the challenges and opportunities involved in pursuing ambitious Net Zero emissions goals while contending with near-term market and geopolitical challenges in the transition to renewable energy.
Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST
Simon Bailey, VP Analyst, Gartner
CSCOs are feeling pressure from the CEO to support growth and from their CFOs to cut costs. In this session we will explore how a customer centric supply chain can uniquely contribute to both agendas. CSCOs must take ownership of the Just-the-Customer offset approach through a combination of operational excellence to meet customer expectations and customer intimacy to enable customers' outcomes.
Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST
Caroline Chumakov, Director Analyst, Gartner
Change is a constant in our everyday business lives and an ongoing challenge for supply chain leaders. This session will disrupt your current notions of managing change, and introduce strategies to engage leaders, managers and staff in a faster change cycle from design to adoption.
Tuesday, 27 September, 2022 / 02:30 PM - 04:00 PM BST
Heather Wheatley, Sr Director Analyst, Gartner
CSCOs often struggle to help enterprise partners see how the supply chain’s risk management disruption shaping strategy connects with their priorities. They are often hesitant to support it. Join this workshop to learn how to develop a business case and implementation support for the strategy.
Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST
Heather Wheatley, Sr Director Analyst, Gartner
Supply chains are not immune from climate change impacts. Disruptive events continue to happen, with flooding, extreme heat, wildfires and freezing conditions. This session will examine how supply chain organizations are evaluating the risk and how they are taking action to mitigate risks.
Wednesday, 28 September, 2022 / 09:00 AM - 10:30 AM BST
Mike Smith, VP Program Director, Gartner
Heather Wheatley, Sr Director Analyst, Gartner
Maria Pia De Caro, Nomad Foods, Nomad Foods
Philip Livingston, Senior Vice President, Global Supply Chain, JT International SA
John-Erik Hermanson, Executive Vice President, Supply Chain, DeLaval International AB
This moderated panel will highlight advanced members’ supply chain resilience capability journeys, views on emerging risks, and perspectives on how supply chains can adapt in a continuously disruptive environment. The discussion will include interactive Q&A with attendees.
Wednesday, 28 September, 2022 / 11:00 AM - 12:00 PM BST
Cathy O'Dowd, First Woman to Climb Mt Everest from Both Sides,
In mountains, as in business, there is much about the external environment that cannot be controlled. Reaching New Heights draws on the lessons Cathy O’Dowd learnt from her first Everest expedition. With the focus on finances and logistics, the dynamic of the team was ignored. The team collapsed into in-fighting and power-play from the first day, and three members walked out before reaching base camp. The key obstacles that Cathy and her teammates discovered on the mountain turned out to all come from within the team. However, they also discovered hidden tools that finally got them to the top – tools that are not about ropes and ice-axes but rather ways to manage people effectively in pursuit of a common goal.
Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST
Dana Stiffler, Distinguished VP Analyst, Gartner
Abe Eshkenazi, CEO, Association for Supply Chain Management
The second year of our annual collaboration with the Association for Supply Chain Management shows sustained commitment from supply chain leaders, and pioneers pulling away from the pack.
Wednesday, 28 September, 2022 / 01:45 PM - 02:30 PM BST
Ken Chadwick, VP Analyst, Gartner
Mike Smith, VP Program Director, Gartner
The success of supply chains depends on our ability to connect people and processes across many functions inside and outside of our companies. Yet, conflicting goals and incentives and lack of cross-functional teamwork are persistent challenges. This roundtable will provide a forum for leaders to share the challenges and creative solutions for building collaboration and connections across the end to end supply chain.
Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST
Claudio Marconi, Head of Supply Chain Development IKEA, IKEA Supply AG
Climate change is acknowledged as one of society’s greatest challenges, and a major point of focus for IKEA — one that strongly impacts the IKEA vision to create a better everyday life for the many people. By 2030 the ambition is to become climate positive by reducing more greenhouse gas emissions than the IKEA value chain emits, while growing the IKEA business. Claudio Marconi, Head of IKEA Supply Chain Development, Inter IKEA Group, will share how sustainability already now is an integral part of how IKEA develops and operates its supply chain and how this impacts the way IKEA does business.
Wednesday, 28 September, 2022 / 04:30 PM - 05:15 PM BST
Margaret Heffernan, CEO, Entrepreneur, Author and Columnist, Financial Times,
The time horizon for accurate prediction is now 150 – 400 days out. Which means that the 3-legged tool of management (forecast-pal-execute) is broken. But that need not leave us helpless. Individuals and organizations can find in uncertainty the creativity, ambition and robustness they need to stay meaningful and important in the world—but only if they’re prepared to rethink core concepts like efficiency, planning and strategy. Ineradicable uncertainty may be the defining characteristic of our age and it requires a new kind of leadership, from everyone.
In this presentation, you will learn:
• What makes forecasts reliable—and unreliable
• The value of experimentation
• Holding the tension between responsiveness and long-term thinking
• How preparedness beats planning
Thursday, 29 September, 2022 / 09:00 AM - 09:45 AM BST
René Carayol, Executive Coach & Founder of The Everyone Group,
In most western developed economies, business leaders spend time preparing and articulating the strategy for the business. This is obviously key and integral to its success. However, just as important, is the culture of the business, but it gets nowhere near as much attention as it deserves – until now. Progressive businesses have now learned how to fuel and oxygenate their culture, ensuring it is fit for purpose, and a key competitive advantage, which is a must in these rapidly changing times.
René will share his extensive experience and exposure to some of the worlds’ leading corporate cultures, telling his inspiring stories with his deft sense of humour whilst challenging everyone in the auditorium to think again about culture.
Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST
Dana Stiffler, Distinguished VP Analyst, Gartner
The competition for supply chain talent rages on for both hourly and salaried roles alongside a once-in-a-lifetime shift in where, when, how and why we work. CSCOs typically must lead and inspire a unique mix of frontline, hybrid, and remote workers. Learn how leaders are mastering human-centric work design and employment value propositions that retain and engage current employees, and attract and retain new ones.
Thursday, 29 September, 2022 / 10:30 AM - 11:15 AM BST
Jennifer Loveland, Sr Director Analyst, Gartner
The need to balance growth, cost optimization and complexity is a growing challenge for supply chain leaders, and segmentation can help. Come ask a Gartner expert how segmentation can help to create this balance, where to apply segmentation and how to maximize its benefits.
Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST
Pierfrancesco Manenti, VP Analyst, Gartner
Over the next 10 years, demand from intelligent machines, algorithms and bots will progressively drive revenue. CSCOs must prepare their supply chains to respond to these autonomous machine customers. This session provides a forward-looking view of a future supply chain that can fulfill machine customer needs by digitally integrating the partner ecosystem, increasing levels of agility, leveraging data and intelligence, and automating supply chain processes and decisions
Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST
Leo Creger, Sr Director Analyst, Gartner
With a primary focus on mission accomplishment, the military is not known as a lean and cost-efficient supply chain operation. Being prepared for a crisis is the result of developing a playbook, wargaming with stakeholders and extended supply chain partners, and mitigating constraints before they occur. This session provides CSCOs with a strategic approach to increase resiliency by planning and practicing responses to supply chain disruptions.
Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST
John Blake, Sr Director Analyst, Gartner
Development of packaging is often led by marketing and R&D teams. However, producing packaging requires the involvement and orchestration of supply chains. Yet many sustainable packaging goals have been set by business functions or external organizations, leaving supply chain out of the decision process. This session will focus on the critical role supply chains play in driving sustainable packaging strategies.
Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST
Pia Orup Lund, Sr Director Analyst, Gartner
With modern SCP technology it is possible to continuously feed data back and forth between our planning solution and a variety of data sources enabling us to sense and evaluate the impact on our supply chain from different disruptions near real time. But what does this mean for our processes? This session will deep dive into the theme of continuous planning, the use cases and benefits, and how it will impact our processes.
Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST
Zoe Farrelly, Head of Global Planning Transformation, AstraZeneca
With the global landscape and demand volatility changing at a faster pace than ever before, it is critical to accelerate supply chain transformation. In this session, Zoe Farrelly will explain how AstraZeneca is driving supply chain transformation by focusing on efficiency, agility and harnessing digital to drive change while keeping employees engaged and enhancing capabilities.
Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST
Micheal Youssef, VP, Team Manager, Gartner
SC planning leaders struggle to quantify the value behind technology investments. This session will show you how to build a strong business case to invest in supply chain planning technology investment.
Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST
KC Quah, Sr Director Analyst, Gartner
The increasing volatility due to the pandemic and changes in behavior are making demand harder to forecast. Companies are having to evolve their Demand Management practices to keep up. This presentation will examine the different ways Demand Management has had to evolve.
Wednesday, 28 September, 2022 / 09:00 AM - 09:30 AM BST
Amber Salley, Sr Director Analyst, Gartner
Disruptions and uncertainty are increasingly impacting supply chains. The traditional deterministic approach to supply chain planning is not fit for purpose. Companies need to start adopting a probabilistic approach to their planning. This session explores what probabilistic planning is and how to get started on a journey to eventually managing infinite possibilities in your supply chain decision making.
Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST
Noha Samara, Director Analyst, Gartner
In such a dynamic world, managing materials risks and constraints is crucial to secure the effectiveness of your supply chain planning. This session reveals how to set up a collaborative planning, forecasting and replenishment (CPFR) process with key suppliers and integrate its output into your S&OP to proactively mitigate risks and constraints.
Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST
Ingrid Gonzalez McCarthy, Sr Director Analyst, Gartner
For companies in early stages of maturity Planning Process Transformations may involve process changes and/or technology deployment, but more importantly, they involve changing people, either through changing organization design or culture. As with any major transformation, they require strong project and change management. In this session, we will discuss what strategies can be used to successfully implement a process transformation in early stages of maturity.
Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST
Micheal Youssef, VP, Team Manager, Gartner
External collaboration is becoming more important with different material shortages. This session will help you start the steps of collaboration of your planning organization with customers.
Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST
Kevin Oliver, Head, Supply Chain Global Process Ownership, GSK
GSK is on a data-driven demand planning transformation journey to improve and advance processes, capabilities, and systems. In this session, attendees will learn how data has been used by GSK to reduce bias and improve forecasting. See how GSK came to trust the data and systems to improve forecast reliability and make it easier for all involved while getting it right for the patients.
Thursday, 29 September, 2022 / 10:30 AM - 12:00 PM BST
Sarah Watt, VP Analyst, Gartner
With companies committed to long-term sustainability mandates, SC planning will need to adjust the planning process to include key metrics of sustainability and assess any impact of decisions on these metrics. This session will showcase why this is needed and how to begin including sustainability as a guiding principle in SC planning.
Thursday, 29 September, 2022 / 12:00 PM - 12:45 PM BST
Noha Samara, Director Analyst, Gartner
The S&OP process should act as an action-oriented process to drive decisions that fully align to achieving financial objectives. The engagement of the cross-functional team in this process is crucial. However, this engagement might be limited. This session provides practical tips and examples to attract the cross-functional team and fully engage them in the S&OP process as active contributors.
Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST
Noha Samara, Director Analyst, Gartner
This session will provide attendees with a candid view on potential hidden obstacles to their integrated business planning process excellence. It could be that their business leaders say they need a good IBP process, but they actually don't. The problem is that they are not ready for high maturity IBP. This session provides insights for supply chain planning leaders to overcome this hidden challenge and clear to way to higher maturity IBP.
Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST
Ingrid Gonzalez McCarthy, Sr Director Analyst, Gartner
Manufacturing organizations either lack a process dedicated to operational execution or combine it with S&OP, preventing timely resolution of short-term executional issues. This session is intended for companies trying to implement a formal S&OE process for exception management.
Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST
Ryan Polk, Director Analyst, Gartner
In response to pressure from stakeholders at all levels, a new business goal is emerging: sustainable profit. As the conduit between the business and the supplier ecosystem supporting us, procurement’s role is critical to delivering sustainable profit. To enable the necessary change, procurement's operating model in terms of capabilities, value streams, resources and governance must be modernized.
Tuesday, 27 September, 2022 / 11:00 AM - 12:30 PM BST
Miguel Cossio, Director Analyst, Gartner
Companies are placing increased expectations on their supply base but often lack a strategy to measure and drive supplier performance improvements. In this interactive session, we will debunk common myths and challenges companies face when looking to manage supplier performance. We'll also present a framework that will help you build effective supplier scorecards and incentivize suppliers to deliver results.
Tuesday, 27 September, 2022 / 02:00 PM - 05:00 PM BST
Thomas Pocock, Sr Director, Advisory, Gartner
How do you unlock supplier-driven innovation to address both tactical and strategic challenges? This is the focus of our 2022 Supplier Innovation research initiative we’ll discuss during this session, highlighting solutions to the challenges procurement functions face in pursuing innovation with their suppliers and including key case studies that present alternate models for achieving supplier innovation success.
Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST
Patrick Connaughton, VP Analyst, Gartner
Data analysis is critical value driver for sourcing and procurement to make decisions about spend, suppliers, and processes. Technology can be useful in supporting analytics use cases, but hype is high around what can be achieved. Leaders can use this session to understand how procurement analytics is evolving, how to establish a foundation for analytics and how to build toward more advanced analytics for procurement.
Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST
Joanne Spencer, VP Analyst, Gartner
This session will explore the key skills and competencies sourcing, procurement and vendor management organizations need to transcend current labor market issues. We will discuss how to attract, train and hire the right individuals for the job.
Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST
Thomas Pocock, Sr Director, Advisory, Gartner
Procurement staff is frequently asked to be a jack-of-all-trades — specializing in negotiation, strategy creation, business partnering — and many other things. We’ll showcase how organizations can redesign Procurement roles to better fit with staff skills and motivations.
Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST
Thomas Pocock, Sr Director, Advisory, Gartner
Eighty-nine percent of CEOs have omitted cost management from their top five strategic business priorities across the next two years. In the era of diminishing returns on savings from traditional procurement projects and a lack of focus on savings as a value driver for organizations globally, procurement functions that don't carefully align their performance measures to emerging corporate objectives risk becoming more and more irrelevant over time.
Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST
Miguel Cossio, Director Analyst, Gartner
Procurement leaders are uniquely positioned in enabling their organization's ESG and sustainability agenda, and expectations of the function are higher than ever. In this session, we will explore how other leading organizations are tackling the complex challenge of engaging suppliers to deliver on sustainability objectives.
Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST
Simon Jacobson, VP Analyst, Gartner
Smart Manufacturing works when top-down driven corporate initiatives are embraced and executed from bottom-up. Standing in the way? Corporate influences, misaligned objectives, and legacy funding models put success at risk. This session will provide insights and practical examples to strike a harmonious balance between site and enterprise.
Tuesday, 27 September, 2022 / 02:30 PM - 03:15 PM BST
Maria Nieradka, VP Analyst, Gartner
Risk events, evolving business models and other factors necessitate changes in supply chain outsourcing decision-making. Supply chain leaders must balance the trade-offs associated with outsourcing some or all manufacturing functions to a third-party provider in pursuit of strategic, enterprise-level goals and competitive advantages through outsourcing.
Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST
Koray Kose, Sr Director Analyst, Gartner
Tim Nelson, Co-Founder & CEO, Hope for Justice & Slave-Free Alliance
Human trafficking is an issue that causes significant exposure to supply chain reputational and compliance risks, among others. Organizations might not realize that they are unknowingly contributing to this sort of exploitation through their suppliers. This session provides actionable insights to protect your supply chains while unlocking infinite new ecosystems of suppliers.
Wednesday, 28 September, 2022 / 09:00 AM - 09:45 AM BST
Koray Kose, Sr Director Analyst, Gartner
The big-ticket item when unlocking new value is risk management. Knowing where to start, what to prioritize, and when to expect results to set alignment with stakeholders is a complex task many don't think about in their day-to-day activities. In this session, Gartner expert, Koray Kose, answers your risk mitigation questions and provides the insight you need to get started.
Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST
Alan O'Keeffe, Sr Director Analyst, Gartner
As operating models rapidly change due to digitalization & automation, supply chain leaders need to adapt their organizational solutions to align people and technology. Supply chain hub teams are a commonly used solution for operational execution — this session explores how hub organizations are evolving to harness the benefits of technology change and enhance supply chain decision-making.
Wednesday, 28 September, 2022 / 10:00 AM - 10:45 AM BST
Koray Kose, Sr Director Analyst, Gartner
Tim Nelson, Co-Founder & CEO, Hope for Justice & Slave-Free Alliance
Join this roundtable discussion to explore key challenges and best practices for your organization to be prepared for the tsunami of regulations tackling forced labor issues that are bringing new complexities to your supply chains globally. Learn from your peers and experts such as Tim Nelson and Koray Köse, who will be sharing insights and facilitating this roundtable.
Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST
Simon Jacobson, VP Analyst, Gartner
An overabundance of technology choices and disconnected use cases promote site centricity that constrains the broader value potential of smart factories. This session will provide tactics and examples to help tear down the factory walls and spread collateral benefits across the supply chain.
Tuesday, 27 September, 2022 / 11:00 AM - 11:20 AM BST
Susan Boylan, Sr Director Analyst, Gartner
The Gartner Quadrant for Third-Party Logistics, Worldwide assesses the leading third-party service providers on their capabilities, regional coverage, service coverage and their strengths and opportunities for improvement. The Magic Quadrant also advises on the market overview and the critical factors that will influence the services providers to deliver.
Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST
Susan Boylan, Sr Director Analyst, Gartner
Sustainability has become a top priority for all organizations, and transportation is often the immediate focus for GHG emission reduction initiatives. Logistics leaders responsible for implementing a transportation sustainability program can use these core steps to create the framework necessary for an effective and aligned initiative.
Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST
David Gonzalez, VP Analyst, Gartner
For many companies, in the current climate, logistics cost optimization has become wishful thinking rather than an achievable prospect. Even in these times of escalating rates and a pay whatever, it costs attitude to logistics, cost optimization, as unlikely as it sounds, is possible. Join this session and discover where to look for logistics cost optimization beyond rate reductions.
Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST
Matt Shaughnessy, Head of Operations Sustainability, AstraZeneca
Now more than ever, consumers and investors alike are evaluating how companies behave on environmental, social and governance (ESG) issues, making it increasingly important for logistics leaders to develop a robust strategy to embed sustainability into an organization’s global operations. During this session, AstraZeneca outlines its journey to successfully embed sustainability into its Global Operations.
Tuesday, 27 September, 2022 / 04:15 PM - 05:00 PM BST
Mike Smith, VP Program Director, Gartner
David Gonzalez, VP Analyst, Gartner
It was once a back-office function, but the disruptions of the past few years have elevated the importance of logistics to the board and executive committee level. Join this moderated roundtable and hear CSCOs share and discuss trends in logistics including sustainability, digitalization, partnerships and how to leverage for competitive advantage.
Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST
Marion Matthewman, Head of Global Logistics, Syngenta
Amanda Scott, Head of Change Capability Development, Syngenta
Faced with capacity constraints, a volatile marketplace and pandemic restrictions, global supply chains have endured a seemingly endless convey of disruptions with many logistics leaders looking to 4PLs to be a calming influence. 4PLs are logistics partners who can operate your logistics transactions from start to finish, negotiating for capacity and enabling access with hard-pressed shippers. Join this session and hear Marion Matthewman, Syngenta’s Global Head of Production & Supply Centre of Expertise, detail the inspiration behind Syngenta’s breakthrough operating model, partnering with 4PLs and implementing an operating model that brought visibility to Syngenta’s logistics teams at a crucial moment.
Wednesday, 28 September, 2022 / 09:00 AM - 09:45 AM BST
Susan Boylan, Sr Director Analyst, Gartner
Logistics has been slow to catch-up with other supply chain business units when it comes to DEI initiatives including and outside of gender equality balancing. While the frontline and more physical nature of logistics may make it more challenging to deliver successful DEI initiatives, logistics still needs to move the dial forward.
Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST
Matthew Beckett, Sr Director Analyst, Gartner
Complexity in global supply chains has led to an increase in the number of logistics partners, technology partners, trade-lanes and product range that logistics leaders are responsible for managing. This complexity creates many problems as companies struggle to manage multiple fragmented networks, systems and processes whilst growing their markets amid constant disruptions.
Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST
Franck Lemercier, Vice President Global Logistics, Procter & Gamble
Disruptions in the ocean freight sector are constraining capacity and sending prices to record highs. Hear how P&G, a Top 25 Master, adapted to keep products moving.
Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST
David Gonzalez, VP Analyst, Gartner
For decades what supply chains have demanded, logistics has obediently and reliably delivered. However, over the past few years as its influence has grown, logistics has been front of mind for CSCOs. Join this session to learn how one of the most disruptive periods in history has changed the supply chain power dynamic and discover what the future holds for its most important component: logistics.
Thursday, 29 September, 2022 / 02:45 PM - 03:30 PM BST
Susan Boylan, Sr Director Analyst, Gartner
While the requirement to meet logistics sustainability targets continues to gain traction, many logistics leaders have yet to begin the process of developing a collaborative strategy to align their goals with those of their 3PL service partners. Often the aspirations and targets are not aligned, and both parties will need to work together to address potential gaps to drive success.
Tuesday, 27 September, 2022 / 11:00 AM - 11:45 AM BST
Ankur Mehta, Director, Advisory, Gartner
Quality processes, designed to ensure consistency and stability, are increasingly at odds with companies’ digital transformations focused on speed and agility. This interactive session will give an opportunity to quality leaders to learn the most effective approaches to designing flexible quality processes for the digital era and share their experiences with peers.
Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST
Lusi Zheng, Sr Director, Advisory, Gartner
The effective cost of quality programs reduces costs and improve margins. Yet fewer than 20 percent of business leaders say they do anything with the data when they receive it. This session will demonstrate why business leaders are the key to a successful cost-of-quality program and the three actions you can take to secure leadership buy-in.
Wednesday, 28 September, 2022 / 09:00 AM - 09:30 AM BST
Ankur Mehta, Director, Advisory, Gartner
Digital quality has become a top issue for many organizations. Many of these changes had begun to happen organically but were accelerated dramatically due to the pandemic. This session will help quality and supply chain leaders understand what their peers are doing in the digital quality space today particularly around automation and AI.
Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST
Lusi Zheng, Sr Director, Advisory, Gartner
Leaders are dramatically increasing the effort they allocate to building embedded controls after unprecedented shifts in employees’ operating environments. Quality and supply chain leaders can attend this session to identify where and how to embed controls that improve quality outcomes.
Tuesday, 27 September, 2022 / 11:00 AM - 11:20 AM BST
Simon Tunstall, Director Analyst, Gartner
This session will explore Magic Quadrant for Warehouse Management Systems 2022 and the key issues that are influencing the evolution of this market.
Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST
Rick Franzosa, Sr Director Analyst, Gartner
As the MES market heats up with mergers and acquisitions, and frontline worker solutions, IIoT platforms, and do-it-yourself solution toolkits enter the fray, it becomes increasingly difficult to chart a path to smart manufacturing. This session will highlight the key technologies that will be the cornerstone of manufacturing operations in the next five years, and the best way to navigate the journey.
Tuesday, 27 September, 2022 / 12:30 PM - 01:15 PM BST
Cian Curtin, Director Analyst, Gartner
The last two years have introduced an unprecedented level of supply chain disruptions: global pandemics, supply shortages, blockage of the Suez Canal, trade wars and more. Technology can help supply chain leaders mitigate the impacts of these events, but only if certain steps are taken before implementation. This session highlights the pitfalls to avoid when implementing technology.
Tuesday, 27 September, 2022 / 02:30 PM - 02:50 PM BST
Rick Franzosa, Sr Director Analyst, Gartner
The global MES market is a foundational building block of smart manufacturing strategies and digital business for manufacturers. Disruptive technologies and new providers are shaking up the market landscape, while more than a handful of mergers and acquisitions took place in 2021. Supply chain technology leaders should use this session to understand the dynamics of the MES/MOM market.
Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST
Alain Crottaz, Vice President, E2E Supply Chain Orchestration & Operating Systems, Johnson & Johnson
Richard Sparkes, Senior Director, Synchronised Planning & Automation, Johnson & Johnson
While functional Control Towers have proved valuable – by design they typically remain siloed solutions with different technology platforms. What if you could: Create an e2e digital supply chain twin? See, Understand, Act and ultimately learn what’s happening in your supply chain, outside-in – and move to autonomously orchestrate better outcomes. Join Alain Crottaz and Richard Sparkes as they share and detail their J&J journey, encompassing the ambition, methodology, and executional time horizon.
Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST
Simon Tunstall, Director Analyst, Gartner
This session walks clients through next steps in technology solutions and approaches to optimize their warehouse and distribution center operations after they have successfully implemented their WMS.
Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST
Amber Salley, Sr Director Analyst, Gartner
Emerging technologies like Machine Learning, Robotic Process Automation, and Internet of Things have the potential to disrupt the way companies do supply chain planning. This session will demystify emerging SCP technologies to help teams understand how to build a strategy for incorporating them into their planning processes.
Tuesday, 27 September, 2022 / 04:15 PM - 05:00 PM BST
Miguel Cossio, Director Analyst, Gartner
A broad range of technology applications in the market can help organizations drive their ESG and sustainability agenda with the supply base. However, the market is highly fragmented and the vendor landscape confusing. Come to this session to learn from industry peers and Gartner analysts about the different capabilities in the market, representative vendors to consider, and key recommendations for selecting a software tool.
Wednesday, 28 September, 2022 / 09:00 AM - 09:30 AM BST
Cian Curtin, Director Analyst, Gartner
Effectively managing supplier risk will enable organizations to improve their resilience with technology enablers. This session will focus on supplier risk and how through a combination of people, process and technology, enablers' organizations can improve their resiliency.
Wednesday, 28 September, 2022 / 11:45 AM - 12:05 PM BST
Ankur Mehta, Director, Advisory, Gartner
Quality leaders seek applications to ensure compliance with regulations, industry standards and policies; standardize quality processes; maintain data; and provide internal controls. This session assesses the QMS software market and summarizes QMS applications and their respective providers.
Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST
Dwight Klappich, VP Analyst, Gartner
In a recent Gartner study, 96 percent of respondents said they plan to invest in cyber-physical automation to address labor availability constraints and rising costs. This session will explore the fast-paced world of intelligent robotics and how they will help companies mitigate labor challenges. It will explore the growing value proposition while looking at the various options now available.
Wednesday, 28 September, 2022 / 01:45 PM - 02:05 PM BST
Mike Griswold, VP, Team Manager, Gartner
Retail planning leaders are challenged to unlock greater opportunity from their planning systems to meet the unprecedented rate of change in consumer, channel and commercial opportunities. This research assesses the retail planning software market in three key areas: forecasting, replenishment, and allocation. It also summarizes the current state and evolution of providers' solutions.
Wednesday, 28 September, 2022 / 01:45 PM - 02:05 PM BST
Patrick Connaughton, VP Analyst, Gartner
Adoption of P2P suites remains high as organizations invest in suites to drive efficient self-service purchasing and invoice processing. Vendors vary in their ability to support direct, indirect, and services spend. This session will help sourcing and procurement leaders understand the vendor landscape and identify vendors that best fit their digital requirements.
Wednesday, 28 September, 2022 / 03:15 PM - 03:35 PM BST
John Dixon, Managing Vice President, Gartner
TMS solutions are often the cornerstone of an organization's overall transportation technology strategy. New providers continue to enter the market and major acquisitions are taking place. Supply chain technology leaders who attend this session will gain insight into the overall TMS market and the critical capabilities of today's solutions.
Thursday, 29 September, 2022 / 12:00 PM - 12:20 PM BST
Amber Salley, Sr Director Analyst, Gartner
In this session, we will explore Gartner's Magic Quadrant for Supply Chain Planning Solutions.
Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST
Patrick Connaughton, VP Analyst, Gartner
This session will cover emerging trends to watch in the procurement and sourcing applications space.
Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST
Pia Orup Lund, Sr Director Analyst, Gartner
This is a question many CSCOs ask themselves and their companies' CIOs. In times of supply chain disruptions and uncertainty, where resilience, agility and responsiveness are treasured outcomes, doing the same things when it comes to technology will not produce desired results. This session outlines what the technology environment looks like for a Level 5 mature supply chain.
Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST
Marco Sandrone, Sr Director Analyst, Gartner
Industrial manufacturing networks have expanded through years of mergers, platform changes and regional expansion. The question is — have they grown too much for their own good? This session will explore the forces that will be reshaping the look of industrial manufacturing both inside the plant and out.
Wednesday, 28 September, 2022 / 01:45 PM - 03:15 PM BST
Leo Creger, Sr Director Analyst, Gartner
Innovative supply chain leaders are looking beyond traditional warehouses to develop a comprehensive inventory plan. Spare parts visibility across an ecosystem is a value-added planning tool that can help CSCOs shift financial resources away from stocked inventory with minimal impact on asset availability. This workshop will bring industry leaders together to discuss the merits of sharing an external service parts planning solution.
Wednesday, 28 September, 2022 / 03:15 PM - 04:00 PM BST
Tolga Gunel, Executive Partner, Domains, Gartner
New Product introductions are fueling the growth for hi-tech organizations. But with the current supply constraints and material shortages, navigating a successful NPI execution is a challenge. This session focuses on providing best practices on how to secure a successful NPI in such a constrained environment.
Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST
KC Quah, Sr Director Analyst, Gartner
There is no shortage of disruptions currently and in the future. The question is – how are companies preparing for them? High-tech companies have invested in scenario planning in various forms. One key characteristic is the movement to more dynamic scenarios versus static to gather evidence on outcomes. These insights are then used to inform decision making to prepare for the future.
Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST
Roger Smith, VP Supply Chain for EMEA, Pfizer
This session shares how a life sciences company used the global pandemic as a catalyst for supply chain transformation. Hear the story and lessons learnt that are applicable for every supply chain leader.
Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST
Maria Nieradka, VP Analyst, Gartner
Using details from Gartner's Future of Supply Chain Research, this session will share the trends shaping healthcare in supply chain.
Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST
Michael Dominy, VP Analyst, Gartner
SCaaS is the leveraging of an organization's supply chain to drive new sources of revenue. Across the healthcare and life sciences value chain this means anything from using physical operational capabilities and capacity to enabling digital business models. Join this roundtable to discuss your experiences and learn from others in the industry.
Wednesday, 28 September, 2022 / 11:45 AM - 12:30 PM BST
Thomas O'Connor, VP, Team Manager, Gartner
Retail supply chains are continuously rethinking and testing new online fulfillment offerings in the marketplace. In this session, participants will actively discuss their fulfillment offerings, the race towards faster fulfillment (think same- and next-day delivery) and contrast this with initiatives built around divergent thinking such as incentivizing consumers to use slower delivery options.
Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST
Michael Dominy, VP Analyst, Gartner
Facing what feels like continuous operational and margin challenges, retail leaders have doubled down and invested in new, bold ways of operating that drive competitive advantage through the supply chain. In this session, we will explore how CSCOs from leading companies are innovating and the fundamental capabilities necessary to unlock your supply chain potential.
Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST
Thomas O'Connor, VP, Team Manager, Gartner
Consumer products companies are going through a critical period of change as market dynamics are shifting and supply chains are balancing resilience with efficiency, requiring new operating models to support these dynamic shifts. This session identifies the key trends impacting consumer products supply chains and how innovative companies are reinventing their supply chains to drive growth and profitability.
Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST
Tom Enright, VP Analyst, Gartner
Last-mile has become a term synonymous with home delivery of consumer orders. But as requirements for receiving orders evolve in complexity and variety, current last-mile operations will become outdated and ineffective. This session will show how new models, using urban, suburban and rural strategies for order collection or delivery, and multi-retailer consolidation networks will change how retailers get products into the hands of consumers.