Picture the future, then go there. 2019 Agenda

Digital transformation is here, and you are on the front line. Successful supply chain leaders anticipate disruption, leverage new technologies, and create integrated supply chains that deliver business growth. The future is the blend of digital and physical supply chains: maximise the value of what you already have, and catalyst it with the power of digital.

 

We've got you covered!  Get the strategic insight and tactical tools you need to ensure your team and processes are optimised, customer-centric, and ready to take advantage of disruption.

Agenda / By Day

Monday, 17 June, 2019 07:30 AM|Monday, 17 June, 2019 06:30 PM
Exhibit Showcase Open


Monday, 17 June, 2019 08:30 AM|Monday, 17 June, 2019 05:00 PM
Gartner Supply Chain Member Lounge

Please join us in our Chief Supply Chain Officers and Enterprise Supply Chain Leaders Members only Executive Lounge for a place to relax, recharge and network with your fellow peers. Ensure to visit the Lounge's outdoor space - exclusively for you to enjoy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 17 June, 2019 08:30 AM|Monday, 17 June, 2019 07:00 PM
Registration


Monday, 17 June, 2019 09:45 AM|Monday, 17 June, 2019 10:30 AM
Digital Supply Chain Transformation Driving Customer & Business Value
Thomas O'Connor, Sr Director Analyst, Gartner
Dirk Holbach, Corporate Senior Vice President, Henkel

This session will provide insights into how consumer products leader Henkel is transforming its supply chain through the use of high potential digital technologies including how they are identified, piloted, evaluated and scaled-up to deliver profitable growth. It will also explore the key capabilities and competencies required to successfully transform a large scale supply chain organization towards a digital future.


Monday, 17 June, 2019 09:45 AM|Monday, 17 June, 2019 10:30 AM
Deploying Digitization to Deliver on a Customer-Centric Strategy at Airbus
Francois Boursier, Manufacturing Digitalization, AIRBUS Commercial Aircraft

The aerospace and defense industry is entering a new era of uncertain and complex business, new competitors, demanding customers and new business models. In light of this, Airbus Commercial Aircraft is globally transforming its industrial systems and structure. Hear how Airbus Commercial Aircraft is developing genuine business change through new business practices, methods and digital solutions.


Monday, 17 June, 2019 10:45 AM|Monday, 17 June, 2019 11:15 AM
Towards a Global E2E Planning Transformation: How J&J Pharma and Bluecrux got Phygital

Learn how one of the largest pharma companies transformed its global planning operating model. Leveraging harmonized processes and advanced planning technology to build a fully integrated, E2E & data-driven platform. Discover how their virtual twin drives better planning decisions, allowing all stakeholders to gain visibility in the full value chain and converging their physical & digital world.


Monday, 17 June, 2019 10:45 AM|Monday, 17 June, 2019 11:15 AM
Kinaxis: Industry Day Solution Provider Session Details Coming Soon (CPG & Retail)

Coming soon


Monday, 17 June, 2019 11:30 AM|Monday, 17 June, 2019 12:15 PM
Designing Supply Chain for a New Era in Healthcare: The Challenge of an Evolving Industry
Stephen Meyer, Sr Director Analyst, Gartner

A review of the latest external trends in healthcare that require a supply chain response by life science companies. Learn how the industry is being changed by technology advancements, mergers and acquisitions, and other disruptive factors, along with the supply chain capabilities required to survive and thrive.


Monday, 17 June, 2019 11:30 AM|Monday, 17 June, 2019 12:15 PM
Supply Chain Priorities to Maximize Value in Manufacturing Industries
Michael Burkett, Distinguished VP Analyst, Gartner

Manufacturing executives are fighting for growth and supply chain teams are assessing how their firms compete. For some, it’s cost leadership and for others it’s customer service differentiation? In this session we evaluate the requirement for both. We’ll identify the critical capabilities that will allow the supply chain to impact all financial levers and support profitable growth.


Monday, 17 June, 2019 11:30 AM|Monday, 17 June, 2019 12:15 PM
How to Delight the Digital Customer in Retail
Tom Enright, VP Analyst, Gartner
Bart De Muynck, VP Analyst, Gartner

This session will focus on order fulfillment and delivery, the customer experience and how technology is creating a competitive differentiator on the retailer’s path to digital business. We will hear from a retailer who is putting these processes and technologies in place to reach the digital Walhalla.


Monday, 17 June, 2019 12:15 PM|Monday, 17 June, 2019 01:15 PM
Lunch


Monday, 17 June, 2019 01:15 PM|Monday, 17 June, 2019 01:45 PM
Learning From Logistics Leaders: How Smart Retailers Weather Airfreight Turbulence
David Gonzalez, VP Analyst, Gartner

In 2017, global demand for airfreight capacity outpaced supply by a factor of three. The airfreight market is booming and the outlook is buoyant. This session sets out how supply chain leaders responsible for logistics should adopt smarter engagement strategies to drive more value from this much-maligned mode of transport.


Monday, 17 June, 2019 01:15 PM|Monday, 17 June, 2019 01:45 PM
In 2029: Supply Chains Can't Produce Waste — What to Consider, What to Prepare For
Steven Steutermann, Managing Vice President, Gartner

In 2029, the circular economy is the mainstream economy, in fact it’s the only economy. There will be growing demand to buy waste-free products. In the future it’s no longer a linear supply chain, but a circular supply chain that recycles, renews and produces no waste. This presentation will review what to consider and what to prepare for to meet the circular reality of tomorrow.


Monday, 17 June, 2019 01:15 PM|Monday, 17 June, 2019 01:45 PM
Becoming a Contract Manufacturer’s Customer of Choice
Miguel Cossio, Sr Principal Analyst, Gartner

As more companies pursue an “asset-lite” strategy, the importance of strong physical and digital relationships with contract manufacturers is essential. Brand owners in life sciences' companies should seek progress toward becoming a customer of choice for their CMOs. This session will provide the CMO's perspective on the characteristics, values, and behaviors that their customers of choice embody.


Monday, 17 June, 2019 01:15 PM|Monday, 17 June, 2019 01:45 PM
Frozen Period: Supply Chain Unicorn
Marko Pukkila, VP, Team Manager, Gartner

Manufacturers are looking for better ways to insulate their factories from the volatility of their demand, but the customer orders keep coming in with short lead times. In this session, we discuss a shift of mindset with more focus on the aspects of their business that is under their control and build a supply chain that can be responsive to customers' expectations.


Monday, 17 June, 2019 02:00 PM|Monday, 17 June, 2019 02:30 PM
Kinaxis: Industry Day Solution Provider Session Details Coming Soon (Life Sciences)

Session Details Coming Soon


Monday, 17 June, 2019 02:00 PM|Monday, 17 June, 2019 02:30 PM
JDA Software: Industry Day Solution Provider Session Details Coming Soon

Session Details Coming Soon


Monday, 17 June, 2019 02:45 PM|Monday, 17 June, 2019 03:30 PM
Scenarios 2025: Defining Your Path to the Retail Supply Chain of the Future
Thomas O'Connor, Sr Director Analyst, Gartner

Supply chain leaders in retail face an era of unpredictable and highly challenging operating conditions. Come explore future scenarios enabled by emerging technologies, alternative and adaptive business models and very curious partnerships as you look towards what your business may look like in 2025 and beyond.


Monday, 17 June, 2019 02:45 PM|Monday, 17 June, 2019 03:30 PM
Case Study: A New Era in Availability: On Shelf and On Line Are Converging in Importance
Simon Bailey, Sr Director Analyst, Gartner
Daniel Corsten, Professor of Operations & Technology Management, IE Business School

Retailers and suppliers need to put physical and digital availability on an equal footing. With a disproportionate share of growth coming from online sales we explore the latest research on Online Availability in the Consumer Products Industry and focus on how to increase awareness and drive to improve OLA.


Monday, 17 June, 2019 02:45 PM|Monday, 17 June, 2019 03:30 PM
Preparing Industrial Manufacturers to Drive Growth in a Closed-Loop Future
Pam Fitzpatrick, Sr Director Analyst, Gartner
Kirstie McIntyre, Director, Global Sustainability Operations, HPI

The circular economy will drive many industrial manufacturing firms to adapt operations for maximum resource efficiency and transition more products to "as-a-service" offerings. Framed with insights from Gartner's new circular economy research, our speaker will share insights on how HP Inc. is transforming products and supply chains to a more efficient, circular and low carbon economy.


Monday, 17 June, 2019 02:45 PM|Monday, 17 June, 2019 03:30 PM
Life Science Supply Chain Leaders Must Influence Stakeholders to Manage Inventory Drivers
Paul Lord, Sr Director Analyst, Gartner

Supply chain leaders are often challenged to meet financial targets for inventory reduction. Life science networks have numerous constraints that drive a lot of structural inventory which cannot be impacted by improved operations. This session will inspire attendees to educate and influence stakeholders for balanced discussions and alignment that improve network agility and inventory performance.


Monday, 17 June, 2019 03:45 PM|Monday, 17 June, 2019 04:30 PM
Will Your Next Manufacturing Employee Be a Robot?
Pierfrancesco Manenti, VP Analyst, Gartner

For every factory that becomes smarter, existing factory floor workers are unsure of their future. Will they be made irrelevant, or can they be reskilled to work with the technology being introduced into their worlds? Learn ways in which digital factories of tomorrow can exist in harmony with the workforce of today.


Monday, 17 June, 2019 03:45 PM|Monday, 17 June, 2019 04:30 PM
Past, Present and Future: 15 Years of CP & Retail Leaders in Gartner’s Top 25 Supply Chain
Thomas O'Connor, Sr Director Analyst, Gartner

This session will look at the journey of CP & retail leaders from the last 15 years of Gartner’s Top 25 providing insight into what’s differentiated leaders and just where consumer industries might be heading.


Monday, 17 June, 2019 03:45 PM|Monday, 17 June, 2019 04:30 PM
Healthcare Supply Chainnovators: Six Years of Innovation in Healthcare
Michael Burkett, Distinguished VP Analyst, Gartner

With over 100 Healthcare Supply Chainnovator submissions and six years of analyzing and awarding winners, this session looks at the state of innovation in our industry. Determining trends in innovation and the evolution of what companies are doing to break new ground in healthcare are covered in depth. We will also look at what makes an initiative a supply chainnovation by being innovative, impactful, sustainable, and colllaborative internally and externally.


Monday, 17 June, 2019 03:45 PM|Monday, 17 June, 2019 04:30 PM
Leverage Customer Intimacy to Put Supply Chain on the Customer Experience Journey
Beth Coppinger, Sr Director Analyst, Gartner
Francois-Regis LeTourneau, Standards and Prospective Director, Corporate Supply Chain, L’Oreal

The customer experience revolution is happening all around us. Customer Satisfaction is the new measure of product performance . As a supply chain leader, how aware are you about what your customers want and need? Learn how L’Oreal is driving increased customer intimacy and creating personalized solutions that improve the customer experience.


Monday, 17 June, 2019 04:45 PM|Monday, 17 June, 2019 05:00 PM
New Attendee Orientation
Lisa Callinan, VP, Team Manager, Gartner

If this is your first visit to the Gartner Supply Chain Conference, don't miss this overview designed to help you make the most of your time at the conference.


Monday, 17 June, 2019 05:00 PM|Monday, 17 June, 2019 06:00 PM
Industry Day Reception


Tuesday, 18 June, 2019 07:00 AM|Tuesday, 18 June, 2019 05:00 PM
Gartner Supply Chain Member Lounge

Please join us in our Chief Supply Chain Officers and Enterprise Supply Chain Leaders Members only Executive Lounge for a place to relax, recharge and network with your fellow peers. Ensure to visit the Lounge's outdoor space - exclusively for you to enjoy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 07:00 AM|Tuesday, 18 June, 2019 07:00 PM
Registration


Tuesday, 18 June, 2019 07:30 AM|Tuesday, 18 June, 2019 08:30 AM
Sustainability Breakfast
Pam Fitzpatrick, Sr Director Analyst, Gartner
Sarah Watt, Sr Director Analyst, Gartner

This breakfast is an opportunity for all champions of sustainability to meet, network and hear some new research on circular, sustainable initiatives in supply chain companies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 07:30 AM|Tuesday, 18 June, 2019 06:30 PM
Exhibit Showcase Open


Tuesday, 18 June, 2019 08:45 AM|Tuesday, 18 June, 2019 09:30 AM
Gartner Keynote: A New Era: Converging Physical and Digital Supply Chains
Amber Salley, Sr Director Analyst, Gartner
James Lisica, Sr Director Analyst, Gartner

The lines between the physical and digital worlds are becoming increasingly blurred. Traditional markets are being redefined, customer expectations are constantly evolving and the very way daily tasks are conducted are being rapidly transformed. Supply chains must now focus on effectively converging their foundational capabilities, with new and emerging digital strategies in order to not only compete, but also prosper and grow in this bold new era. This conference will demonstrate how supply chains leaders will blend the lessons of the past with their aspirations for the future to deliver sustainable commercial success.


Tuesday, 18 June, 2019 09:30 AM|Tuesday, 18 June, 2019 10:15 AM
Guest Keynote
Karren Brady, Vice-Chairman, West Ham United FC


Tuesday, 18 June, 2019 10:15 AM|Tuesday, 18 June, 2019 10:45 AM
Exclusive Book Signing with Guest Keynote Baroness Karren Brady CBE

Join us for your exclusive book signing with Guest Keynote Speaker; Baroness Karren Brady CBE. Please note that books will be availble upon a first come first served basis.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 10:15 AM|Tuesday, 18 June, 2019 10:45 AM
Networking Break


Tuesday, 18 June, 2019 10:15 AM|Tuesday, 18 June, 2019 07:00 PM
Event Concierge

Not sure which exhibitors to meet with or what sessions to attend? Let Gartner Event Concierge help you create a custom agenda and schedule meetings. Just email us at ConciergeEMEA@gartner.com and we’ll be in touch soon.


Tuesday, 18 June, 2019 10:20 AM|Tuesday, 18 June, 2019 10:40 AM
JDA Software: Theater Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 10:20 AM|Tuesday, 18 June, 2019 10:40 AM
DELMIA Quintiq: Theater Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 10:30 AM|Tuesday, 18 June, 2019 11:30 AM
Roundtable: Quality Management — How Can Quality Play a Role in Driving an Agile Customer-Focused Supply Chain?
Dipak Guha, Leadership Partner, Gartner

This interactive roundtable will provide the opportunity for peers to share their thoughts, challenges and solutions on how to embed the culture of quality across the supply chain to transform performance. Discuss examples where the quality activities have enabled a business to meet the assurance and compliance aspects of doing business in a way that focuses on the customer and supports agility.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 10:30 AM|Tuesday, 18 June, 2019 12:00 PM
Workshop: Assess and Develop Your Smart Manufacturing Strategy
Simon Jacobson, VP Analyst, Gartner
Mike Smith, VP, Team Manager, Gartner

Take the first step in your factory of the future initiative by assessing your manufacturing maturity. Participants will leave with an actual “as-is” manufacturing capabilities assessment. Gartner analysts will facilitate this session and provide best practices for how to progress beyond your current state and develop a roadmap for smart manufacturing.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:30 AM
Ask the Expert: Organizational Structure in a Digital World
Ken Chadwick, VP Analyst, Gartner

Digitalization is changing the nature of how we work together across the supply chain, the enterprise, with partners and vendors, and with customers. As the digital world evolves, knowing how to organize people to manage additional complexity will be critical to your success. In this session we will answer questions about how digitalization is impacting supply chain organizational structures and the strategies that will make leaders successful.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:30 AM
Redesigning Procurement to Serve Business Needs in a Digital World
Geraint John, VP Analyst, Gartner

Sourcing and procurement continues to centralize in pursuit of cost and efficiency benefits. At the same time, many mature functions are reorganizing to deepen their connections with business stakeholders and better serve customer needs. This session will explain how to balance global scale with local agility, and explore the likely impact of digitalization on procurement organization design.


Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:30 AM
Competitive Secrets of Customer Centric Supply Chains
Lisa Callinan, VP, Team Manager, Gartner

Increasingly companies are getting closer to customers and consumers by personalizing their products and services. Couple that with the need for immediacy and real-time responsiveness and you have the basic ingredients for a perfect storm for supply chain. Learn how leading supply chains are gaining competitive advantage by meeting the new needs of their digital customers.


Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:30 AM
It’s Not Just a Good Demand Signal That Counts
Steven Steutermann, Managing Vice President, Gartner

Forecast accuracy is only the starting point. Fully availing the benefits of an accurate forecast requires an end-to-end supply chain response. This session outlines the steps and capabilities required to fully leverage a good demand signal to optimize inventory, cost, and service objectives.


Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:30 AM
Lead Supply Chain Down the Road to Digital Success
Michael Burkett, Distinguished VP Analyst, Gartner

Digital is a top 5 investment priority for CSCO’s. However less than half of companies surveyed are actively planning or implementing a digital supply chain roadmap. While most admit to challenges it’s leadership and governance that differentiates those exceeding business objectives.


Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:30 AM
Case Study: Bacardi Transforms Supply Chain and Operations
Michael Dominy, VP Analyst, Gartner
Jean-Marc Lambert, Global Operations Senior Vice President, Bacardi

Transforming to a DDVN requires critical changes to operations. Done correctly will drive cost, efficiency and agility benefits. Bacardi will share how they moved from site focused optimization to horizontal linked operations, the challenges they overcame and the benefits they realized.


Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:30 AM
Logisticians of the Future — Characteristics, Competencies and Capabilities for the 21st Century
David Gonzalez, VP Analyst, Gartner

Logistics has blossomed from a back office function to becoming a darling of the supply chain. Modern day logisticians are expected to fulfill a number of different roles, encompassing day to day operational tasks, designing innovative solutions, being master negotiators and savants of the future. This session sets out capabilities and competencies required for the logisticians of the future.


Tuesday, 18 June, 2019 10:45 AM|Tuesday, 18 June, 2019 11:45 AM
Clinic: Use Gartner's Complexity Toolkit to Align Your WMS Selection to Your DC Network
Simon Tunstall, Sr Principal Analyst, Gartner

Companies have increasingly federated logistics networks and need to support more locations regionally and globally. The needs can vary dramatically. This clinic and use of toolkit and principles helps leaders understand the operational conditions for each site in order to build effective warehouse strategies and aid in system selection.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 11:45 AM|Tuesday, 18 June, 2019 12:15 PM
SAP: How to Build a Winning Digital Supply Chain Strategy

Global uncertainty will drive the need for resilient supply chain operations. Learn more about the 'Design to Operate' value scenario in the Intelligent Enterprise. By leveraging the SAP Intelligent Enterprise digital core, companies gain improved operational visibility and customer intelligence to manage the entire supply chain digitally and execute flawlessly, while transforming their business.


Tuesday, 18 June, 2019 11:45 AM|Tuesday, 18 June, 2019 12:15 PM
o9 Solutions: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 11:45 AM|Tuesday, 18 June, 2019 12:15 PM
Llamasoft: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 11:45 AM|Tuesday, 18 June, 2019 12:15 PM
IBM: Mastering Multichannel & Evolving to an Intelligent, Self-correcting Supply Chain

Customers want what they want, when, where and how they want it. Learn how IKEA is partnering with IBM to deliver new capabilities across order management and warehouse management, while transforming last-mile delivery and in-home services. Hear how they will be using AI to evolve to an intelligent, self-correcting supply chain and drive long-term success.


Tuesday, 18 June, 2019 11:45 AM|Tuesday, 18 June, 2019 12:15 PM
John Galt Solutions: Roundtable Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 11:45 AM|Tuesday, 18 June, 2019 12:15 PM
JDA Software: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 11:45 AM|Tuesday, 18 June, 2019 12:30 PM
Brexit: Navigate the Complexity and Mitigate Chaos with BluJay Solutions

What's certain about Brexit? Uncertainty. The full impact on supply chain and global trade is yet unknown, however, there will be impact. Is there still time to optimise your operations? Absolutely. Learn mitigation strategies and best contingency planning no matter how this next chapter unfolds.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 12:15 PM|Tuesday, 18 June, 2019 01:15 PM
CSCO Luncheon: “Living Dangerously”
Sir Ranulph Fiennes OBE, Explorer, Fundraiser & Author,

Ranulph Fiennes is the only man alive ever to have travelled around the Earth's circumpolar surface (more people have been on the Moon!). His record-breaking expeditions include travel by riverboat, hovercraft, manhaul sledge, skidoo, Land Rover and ski. In 2003, only 3½ months after a massive heart attack, 3 day coma and double bypass, he along with Mike Stroud achieved the first 7x7x7 (Seven marathons in seven consecutive days on all seven continents) In 2009 he summited Mt Everest with Thundu Sherpa.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 12:15 PM|Tuesday, 18 June, 2019 01:30 PM
Lunch


Tuesday, 18 June, 2019 12:15 PM|Tuesday, 18 June, 2019 01:30 PM
Enterprise Elite Networking Lunch
James Lisica, Sr Director Analyst, Gartner
Joel Boulton, Regional VP, Gartner

This exclusive Lunch will provide you with an opportunity to gain a stronger understanding of how Gartner works with senior Supply Chain leaders and hear from Nokia’s Head of Supply Chain Design on how Gartner has supported their Supply Chain transformation. There will also be the opportunity to network with other invited Supply Chain peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 12:40 PM|Tuesday, 18 June, 2019 01:00 PM
E2open: Theater Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 12:40 PM|Tuesday, 18 June, 2019 01:00 PM
Logistyx: Multicarrier Parcel Shipping: A Unique Challenge the Traditional TMS Fails to Address

Join Logistyx President Ken Fleming for an appraisal of multicarrier shipping and TMS solutions, without a barcode label in sight! Using case studies, review scenarios traditional TMS struggle to manage, such as high volume and international shipping, and learn why parcel shipping requires a different solution and how to design your process and architecture to leverage both solutions.


Tuesday, 18 June, 2019 12:45 PM|Tuesday, 18 June, 2019 01:15 PM
Infor: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 12:45 PM|Tuesday, 18 June, 2019 01:15 PM
Amber Road: AIRFRANCE INDUSTRIES KLM E&M Project – Story of a Global Supply Chain Transformation

Air France Industries KLM Engineering & Maintenance has achieved a level of undisputed excellence in managing large aircraft fleets. The group lately started a large global supply chain transformation project, global compliance being a key aspect across the entire supply chain. Join us during this session to learn more about the AFI KLM E&M Project and how Amber Road is supporting.


Tuesday, 18 June, 2019 01:05 PM|Tuesday, 18 June, 2019 01:25 PM
Sixfold: Real-Time Transport Visibility Enables Digitization for Improved Customer Service
Wolfgang Woerner, CEO, Sixfold GmbH

Can transport visibility deliver shareholder value? Using real-world examples, we will share how Sixfold’s customers leverage real-time transport visibility tools for complete digitization of the customer journey to improve service, lower costs and increase market share. And you can too!


Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:15 PM
How Supply Planning Enables Cost and Inventory Optimization
Paul Lord, Sr Director Analyst, Gartner

Many cost optimization efforts adopt a functional approach which focuses on individual cost centers and categories. This session will provide insights on the critical role of supply planning to harmonize individual functions into a cost-optimized network response that maximizes the value from assets and delivers efficient customer outcomes.


Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:15 PM
Supply Chains Make or Break Enterprise Strategies
Michael Dominy, VP Analyst, Gartner

Supply chains fulfill the customer experience. Market leaders pick a competitive position and drive operating models and investment decisions based upon that positioning and the associated customer experiences. This session will show how to approach aligning the supply chain organizations’ strategy, priorities and initiatives given specific competitive positions and the aligned customer experience.


Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:15 PM
Case Study: Key Success Factors for Effective Supplier Collaboration With SRM
Miguel Cossio, Sr Principal Analyst, Gartner
Antoine Perrin, Procurement VP, Strategy, Innovation & Transformation, Schneider Electric

Leading organizations are redefining the way they collaborate with their key suppliers by deploying SRM programs to reduce costs, drive innovation and improve profitability. Unfortunately, many still struggle to launch, and maintain, this critical initiative. In this session, we will look at the key success factors present in highly effective SRM programs.


Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:15 PM
Ask the Expert: What Are the Key Characteristics That Make a Good S&OP Process
Marko Pukkila, VP, Team Manager, Gartner

Ask an analyst your questions about what makes a good S&OP process. What are the key characteristics to develop to make an S&OP process that your business leaders can’t live without.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:15 PM
Case Study: China Decoded — Supply Chain Impacts as China Shifts From Fast Follower to Global Innovator
Thomas O'Connor, Sr Director Analyst, Gartner

Focusing on the ways in which Chinese e-tailers, brand manufacturers, and small local competitors are combining physical and online operations as a disruptive force, this session will demonstrate how supply chain leaders in the West can transform their own operations and drive competitive advantage.


Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:15 PM
Manufacturing Analytics: Colgate Palmolive Optimizes for Agility and Productivity
Ann Tracy, VP Global EHS, Sustainability and Supply Chain Strategy, Colgate-Palmolive

Manufacturing operations have to support growth and agility while continuing to excel at operational efficiency. In this session, attendees will learn about: a) The key enablers for productivity in the manufacturing network b) How Colgate has blended design and manufacturing analytics to accelerate the pace of decision making c) How to achieve scale for initiatives and continuous improvement with user engagement and ownership


Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:15 PM
How to Develop Your Reverse Logistics and Returns' Management Program
Simon Tunstall, Sr Principal Analyst, Gartner

For most organizations, the range of activities involved in reverse logistics and returns' management remains fragmented and poorly understood. This session walks leaders through Gartner's framework to develop a program to prioritize actions and meet their requirements. It covers returns' strategy, operations and adjacent activities impacted by and impacting reverse logistics and returns' management.


Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 02:30 PM
Roundtable: Setting Up for Success With CMOs — Tips and Tricks From Practitioners
Javier Olmos, Leadership Partner, Gartner

This interactive roundtable will provide the opportunity for peers to share their learnings around successful collaboration with contract manufacturers and suppliers: From setting up for success at contracting stage to ensuring business outcomes are jointly targeted through performance management throughout the relationship.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 03:00 PM
CSCO Workshop: Presenting to the Board With Impact
Alek Adamski, Executive Supply Chain Partner, Gartner
Frank Vorrath, Executive Supply Chain Partner, Gartner
Nadia Marchant, Communication Coach, The Wow Factor

You’ve finally got time with senior management and need to request money and resources from them. This is the crucial boardroom presentation. But how do you really deliver with impact so that they sign-off and give you approval? This session will help you deliver a better presentation and show you how to ensure that they are on-board with your proposals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 01:30 PM|Tuesday, 18 June, 2019 03:00 PM
Workshop: Create Your Supply Chain Digital Roadmap With the Matrix Framework
Pierfrancesco Manenti, VP Analyst, Gartner
Roman Nowak, Leadership Partner, Gartner

This workshop will delve into the Matrix framework as the methodology of choice to drive supply chain digital transformation. Every participant will have the chance to map their supply chain on the Matrix and identify the most critical process and digital gaps. We will ensure you come away with a clear idea in mind of your digital supply chain roadmap for 2019 and beyond.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 02:30 PM|Tuesday, 18 June, 2019 03:00 PM
Aera Technoloy: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 02:30 PM|Tuesday, 18 June, 2019 03:00 PM
DELMIA Quintiq: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 02:30 PM|Tuesday, 18 June, 2019 03:00 PM
Cargosmart: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 02:30 PM|Tuesday, 18 June, 2019 03:00 PM
IBM: Roundtable Session Details Coming Soon

Session Details Coming Soon

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 02:30 PM|Tuesday, 18 June, 2019 03:00 PM
BluJay Solutions: New Research - What are Supply Chain Innovation Drivers?

How do companies define and measure customer experience within the supply chain? What can we learn from top-performing organisations that prioritise the customer? How do innovators collaborate with trading partners? Learn the answers to these questions and more, as BluJay presents key findings from its annual research on supply chain and logistics innovation.


Tuesday, 18 June, 2019 02:30 PM|Tuesday, 18 June, 2019 03:00 PM
project44: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 02:30 PM|Tuesday, 18 June, 2019 03:00 PM
E2open: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 03:45 PM
Puzzled How AI Can Add Value in Customer Fulfillment? Chatbots Could Be Your Answer!
Simon Bailey, Sr Director Analyst, Gartner

Are you puzzling over whether AI could add value in Customer Fulfillment? Stop worrying about “what AI is” and focus on “what AI does”. This fast paced look at AI in Customer Fulfillment will share what leading players are doing. We’ll finish by putting the pieces of the jigsaw together to show how Chat Bots can improve Customer Outcomes and business results through augmentation and automation.


Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 03:45 PM
Make Buying Faster for the Business
Ben Federlein, Managing Vice President, Gartner

In the digital age which places an extraordinary premium on speed, heads of procurement worry about the undesirable trade offs in lost savings and added risk that they are going to make to keep up with business. The session will explore what Procurement Heads can do to help their staff deliver buys in the business’ desired time frame without making undesirable trade offs.


Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 03:45 PM
21st Century Renaissance of the Logistics Control Tower
David Gonzalez, VP Analyst, Gartner

This session sets out why companies are increasing their adoption of the logistics control tower operating model. Logistics control towers have been around for many decades and have evolved in their sophistication and capability. This session sets out how companies are successfully combining good governance, process expertise with technology to deliver 21st century logistics control towers.


Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 03:45 PM
Digital Demand Planning — The Rise of Artificial Intelligence
Micheal Youssef, Sr Director Analyst, Gartner

How can companies digitize demand planning to go beyond statistical forecasting? This presentation will show three areas where AI/ML can help build a stronger demand planning process.


Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 03:45 PM
How Corporate Changes Will Reshape Quality in Manufacturing
Lusi Zheng, Sr Principal, Advisory, Gartner

A series of trends, like pervasive digital capabilities or corporate function drag, are changing the way organizations do work. To be successful, those that manage quality will need to understand the way these trends impact the value they provide to the organization. Join this session to learn about and better prepare your team for the new business environment.


Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 03:45 PM
Ask the Expert: Macro Trends Affecting the Multienterprise Supply Chain Business Network Market
Christian Titze, VP Analyst, Gartner

The multienterprise supply chain business network (MESCBN) market evolved over the past few years and is now providing larger networks with more breadth and depth in application functions, and is even targeting specific industries. This makes it a challenge for prospective buyers to select the best-fitting offering. Supply chain technology leaders need to understand market progressions and influencing factors, and then decide how to include them in network/visibility evaluations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 03:45 PM
Using Networks to Drive Innovation and Change
Ken Chadwick, VP Analyst, Gartner

Innovation and change are required competencies for today’s supply chains, but traditional methods fall flat when it comes to results. How do leaders disrupt the status quo to make it happen? This session will outline strategies you can use to build networks for engaging employees in the journey to transform the supply chain.


Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 04:30 PM
Ask the Expert: Balancing Innovation and Capability for the Smart Factory
Simon Jacobson, VP Analyst, Gartner

Industrie 4.0 and smart factories challenge companies to balance exploiting innovation and capability building across people, process and technology in manufacturing operations. This will be a facilitated session where participants will be expected to share their thoughts and experiences for striking this balance without consequence to cost, quality and customer service.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 03:15 PM|Tuesday, 18 June, 2019 04:30 PM
Ask the Expert: Distributed Order Management — Explaining Its Popularity and Exploring Its Potential
Tom Enright, VP Analyst, Gartner

As retailers and manufacturers continue to make new shopping services available to customers, their fulfillment complexity increases and their interest and investment in Distributed Order Management solutions soar. This session explains why this technology has become so important and looks to how it could control entire fulfillment supply chains.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 03:45 PM|Tuesday, 18 June, 2019 04:15 PM
Exclusive Meet and Greet with Sir Ranulph Fiennes OBE

Join us for an exclusive Meet and Greet session in the Gartner Supply Chain Member Lounge.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 03:45 PM|Tuesday, 18 June, 2019 04:15 PM
Break


Tuesday, 18 June, 2019 03:50 PM|Tuesday, 18 June, 2019 04:10 PM
Shippeo: Schneider Electric - Building a powerful Digital Transportation Control Tower to Exceed Customer Expectations

Exceeding customer expectations is a fundamental challenge for Schneider Electric, the global leader in energy management. Join this session to learn how the company leverages supply chain digitalization and innovation to improve customer delivery experience and achieve operational excellence. You will also hear how Shippeo helps to enrich their Digital Transportation Control Tower with real-time and predictive visibility capabilities.


Tuesday, 18 June, 2019 03:50 PM|Tuesday, 18 June, 2019 04:10 PM
Arkieva: Optimizing Linde’s Integrated Supply Chain with a Digital Twin

Creating a digital twin of your integrated supply chain can create many benefits. Ensuring you capture the relevant constraints and variables but still retain sufficient degrees of freedom to optimise is the challenge.

Find out how Linde created a digital twin of its integrated supply chain to simultaneously optimise their production and distribution operations and release value.


Tuesday, 18 June, 2019 03:50 PM|Tuesday, 18 June, 2019 04:10 PM
Amber Road: Can you Save Money by Leveraging the Benefits of Trade Agreements?

Diagnose your Trade Portfolio from a Trade Agreements point of view. We'll demonstrate a very easy way to calculate potential duty savings using our ROI simulator, in combination with our Trade Content. We will also discuss how technology supports organizations throughout the duty savings process, at minimum cost and with maximum compliance.


Tuesday, 18 June, 2019 04:15 PM|Tuesday, 18 June, 2019 05:00 PM
No More 'Wait and See' — S&OP Excellence Requires Decision-Making Discipline
Marko Pukkila, VP, Team Manager, Gartner

A common failure point in S&OP processes is that decisions are delayed because business leaders want to wait for some firmer evidence that would support the decision one way or the other.

● What are the effects of indecision?

● How to communicate and demonstrate to business leaders the importance of timely decision making?


Tuesday, 18 June, 2019 04:15 PM|Tuesday, 18 June, 2019 05:00 PM
Collaboration in Transportation: Improving Transportation Challenges and Improving Sustainability
Bart De Muynck, VP Analyst, Gartner
Dimitris Papoulias, Global Centre of Excellence Director, AB InBev’s Tier 1 Transportation

In this session we will discuss how collaboration around transportation and the use of technology helps shippers to improve transportation costs, capacity utilization and even reduce carbon footprint. We will have one or more shippers provide a use case on the benefits they received from this collaboration.


Tuesday, 18 June, 2019 04:15 PM|Tuesday, 18 June, 2019 05:00 PM
Digital-Proofing Your Supply Chain Talent Strategy
Dana Stiffler, VP Analyst, Gartner
Pamela Scott, Global Operational Excellence Director, Diageo

A talent roadmap is a three to five year view of how you will effectively recruit, retain, develop and engage people to meet your supply chain goals. Learn how to build a supply chain talent roadmap that takes into account digital strategy and maturity factors, and hear about how supply chain leaders are ensuring that digital dexterity is front and center in their supply chain talent strategy.


Tuesday, 18 June, 2019 04:15 PM|Tuesday, 18 June, 2019 05:00 PM
How Manufacturing Operations Management Advances Supply Chain Collaboration
Rick Franzosa, Sr Director Analyst, Gartner


As additional capabilities are added to traditional MES suites, the term Manufacturing Operations Management (MOM) is more of a reality. We'll discuss how technology is enabling closer communication and collaboration and convergence of digital and physical worlds between manufacturing operations and the rest of supply chain.


Tuesday, 18 June, 2019 04:15 PM|Tuesday, 18 June, 2019 05:00 PM
Case Study: Procurement's Critical Role in Driving the CSR and Sustainability Agenda
Miguel Cossio, Sr Principal Analyst, Gartner
Jocelyn Cascio, Supply Chain Sustainability Senior Manager, Intel

Organizations are increasingly leaning on procurement to support the organization's CSR and sustainability agenda by deploying responsible sourcing practices. In this session, a high-tech manufacturer will share the key lessons learned in their journey towards responsible sourcing and present actionable advice.


Tuesday, 18 June, 2019 04:15 PM|Tuesday, 18 June, 2019 05:00 PM
Case Study: Bayer Journey From Delivering Customer Service to Excellence in Customer Experience
Beth Coppinger, Sr Director Analyst, Gartner
Mattia Aste, Global Head of Operational Excellence, Bayer

With new digital business models emerging and rising customer expectations, the pace of change is accelerating, and nowhere in supply chain is that felt more acutely than in customer fulfillment. Learn how Bayer transformed their organization to understand and respond to changing customer needs and move from delivering products to also delivering excellence in customer experience.


Tuesday, 18 June, 2019 05:00 PM|Tuesday, 18 June, 2019 06:30 PM
Exhibit Showcase Reception


Tuesday, 18 June, 2019 05:30 PM|Tuesday, 18 June, 2019 06:15 PM
Gartner Supply Chain Member Reception

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 18 June, 2019 06:30 PM|Tuesday, 18 June, 2019 08:30 PM
Keynote: The Gartner EMEA Supply Chain Top 15 Dinner
Lisa Callinan, VP, Team Manager, Gartner
Thomas O'Connor, Sr Director Analyst, Gartner
Stan Aronow, VP Distinguished Analyst, Gartner

Join us for a fun-filled dinner event where we reveal the European leaders on our 15th Annual Supply Chain Top 25 ranking.


Wednesday, 19 June, 2019 07:00 AM|Wednesday, 19 June, 2019 04:45 PM
Gartner Supply Chain Member Lounge

Please join us in our Chief Supply Chain Officers and Enterprise Supply Chain Leaders Members only Executive Lounge for a place to relax, recharge and network with your fellow peers. Ensure to visit the Lounge's outdoor space - exclusively for you to enjoy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 07:00 AM|Wednesday, 19 June, 2019 07:00 PM
Registration


Wednesday, 19 June, 2019 07:30 AM|Wednesday, 19 June, 2019 03:15 PM
Exhibit Showcase Open


Wednesday, 19 June, 2019 08:00 AM|Wednesday, 19 June, 2019 09:00 AM
Diversity and Inclusion Breakfast
Amber Salley, Sr Director Analyst, Gartner

Strong supply chain companies are embracing diversity because diversity makes for better teams, better decisions and better business. At this breakfast, you'll join other colleagues who are champions for diversity, hear the latest Gartner research and network.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 09:15 AM|Wednesday, 19 June, 2019 10:00 AM
Transforming our Supply Chain to Meet Future Customer Needs
Tariq Farooq, SVP Global Supply Chain, Sanofi

Sanofi, like many leading supply chains, is on a transformation journey. The team began by challenging their operational model; ultimately revising it to create an organization that is prepared to enhance their foundational expertise with emerging digital capabilities and tools. Of course none of this could have been achieved without assessing their existing talent, identifying gaps and building new teams. These teams, once created, needed to be empowered and enabled to devise the strategy and execute flawlessly, never deviating from the primary goal of best serving the patient. Tariq Farooq will discuss this ongoing journey and share with you both the highlights and the lessons learned in an inspirational presentation that will leave you a fresh, new perspective.


Wednesday, 19 June, 2019 10:00 AM|Wednesday, 19 June, 2019 11:00 AM
Roundtable: Changing for Good — Leadership Strategies for Supply Chain Sustainability Champions
Julian Morley, Leadership Partner, Gartner

In sustainability initiatives, leadership is just as important as technical knowledge. How do you convince internal stakeholders and external partners that adopting new performance metrics or pursuing ambitious social or environmental impact goals will deliver what’s best for the business in the long term? At this facilitated peer discussion, you will exchange ideas with other leaders on how to inspire change and navigate resistance.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 10:00 AM|Wednesday, 19 June, 2019 04:45 PM
Event Concierge

Not sure which exhibitors to meet with or what sessions to attend? Let Gartner Event Concierge help you create a custom agenda and schedule meetings. Just email us at ConciergeEMEA@gartner.com and we’ll be in touch soon.


Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:00 AM
How Global Shifts in International Trade Will Require New Supply Chain Operating Models
Tom Enright, VP Analyst, Gartner

Global shifts in wealth, population and workforces over the next 10-15 years will force companies to rethink their national and international supply and demand strategies, impacting their current supply chain model. Hear how the anticipated changes in international trade will require companies to rethink their global operating models to take advantage of new commercial opportunities.


Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:00 AM
What Does the Future of Quality Management Lo
Lusi Zheng, Sr Principal, Advisory, Gartner

In this Q&A format, discuss how quality management talent is transforming to meet changing roles and expectations. Key questions include:
-How will my quality talent decisions need to change to meet new needs?
-What are competencies I should be aware for the future quality talent?
- How can I ensure my people develop the new skills?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:00 AM
Providing Amazing Customer Experiences Through Connected Products
Pierfrancesco Manenti, VP Analyst, Gartner

Through connected products, organizations are establishing longer-term relationships with customers. It’s about designing a highly relevant and ongoing customer experience. Learn about the brand-new supply chain model that leaders need to design to leverage connected products, converging the physical and the digital supply chain, supporting fast decision making.


Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:00 AM
How to Commercialize Logistics ... From Cost Centre to Profit Contributor
David Gonzalez, VP Analyst, Gartner
James Lisica, Sr Director Analyst, Gartner

Logistics is typically operated as a cost centre but an increasing amount of companies are seeking to turn logistics into a profit contributor. This session sets out how to migrate the logistics function from cost to profit and uses a case study to detail the journey, highlight the benefits, and, more importantly, how to avoid the pitfalls.


Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:00 AM
Inventory Reduction Requires Equal Parts of Negotiation and Optimization
Paul Lord, Sr Director Analyst, Gartner

Finance leaders may impose inventory reduction targets on the supply chain, success requires a translation of these objectives into a sequenced implementation plan that engages enterprise stakeholders with relevant messaging and change proposals. This requires resourceful approaches that go beyond pure analysis that will result in improved organizational intelligence and decision governance.


Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:00 AM
Case Study: Driving Procurement Productivity Through Digital Transformation
Geraint John, VP Analyst, Gartner
Jacob Gorm-Larsen, Director of Digital Procurement, Maersk

Leading sourcing and procurement functions are adopting technologies such as artificial intelligence and robotic process automation to reduce costs, increase efficiency and provide a faster, better service to business stakeholders. In this session, this global shipping company will explain how it is developing digital capabilities that leverage analytics and data-driven decision-making.


Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:00 AM
Don't Transform Manufacturing. Redefine it.
Simon Jacobson, VP Analyst, Gartner

Smart and connected factories that synchronize value for the customer with automated processes, data, and human ingenuity are the path forwards. Not all companies are prepared to make the leap and transformation is cliche. This session balances hype and logic to maximize the potential of manufacturing operations.


Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:45 AM
Workshop: Creating Successful S&OP Transformation With Cross-Functional Stakeholders' Engagement
Peter Schram, Sr Director Analyst, Gartner
Alan Duncan, Leadership Partner, Gartner

A critical success factor for S&OP deployments is building internal support about the business problem and proposed approach. Many S&OP deployments' efforts fail because this is not properly addressed in the project initiation. In this workshop you will get the research background on how to build an engagement plan. You will also create your draft plans supported with Gartner templates.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 10:15 AM|Wednesday, 19 June, 2019 11:45 AM
Workshop: Roadmapping the Relationships That Secure Supply Chain's Reputation as a Strategic Partner
Pam Fitzpatrick, Sr Director Analyst, Gartner
Mike Smith, VP, Team Manager, Gartner

Survey data repeatedly tells us that supply chain is not yet perceived as a strategic partner in driving business value. This workshop will help you map out practical steps to improve supply chain's standing and influence. Participants will join peers in small group discussions about the signs of a weak reputation, goals for a better reputation, and ideas for engaging key stakeholders. You will conclude with ideas for your personal action plan.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 11:00 AM|Wednesday, 19 June, 2019 11:30 AM
Networking Break


Wednesday, 19 June, 2019 11:05 AM|Wednesday, 19 June, 2019 11:25 AM
Infor: Theater Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 11:05 AM|Wednesday, 19 June, 2019 11:25 AM
Transporeon: Theater Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 11:30 AM|Wednesday, 19 June, 2019 12:00 PM
Anaplan: A New Era: Converging the Physical and Digital Supply Chain at Circle K

By implementing Anaplan, Circle K built a fully connected demand and supply
planning process that improved forecast accuracy. Learn how a dynamic 18-month rolling forecast of current and future inventory levels for its European locations enables them to have the right stock level throughout all their sites.


Wednesday, 19 June, 2019 11:30 AM|Wednesday, 19 June, 2019 12:00 PM
BOARD: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 11:30 AM|Wednesday, 19 June, 2019 12:00 PM
Multicarrier Parcel Shipping: A Unique Challenge the Traditional TMS Fails to Address

Join Logistyx President Ken Fleming for an appraisal of multicarrier shipping and TMS solutions, without a barcode label in sight! Using case studies, review scenarios traditional TMS struggle to manage, such as high volume and international shipping, and learn why parcel shipping requires a different solution and how to design your process and architecture to leverage both solutions.


Wednesday, 19 June, 2019 11:30 AM|Wednesday, 19 June, 2019 12:00 PM
Oracle: Fulfill Customer Expectations and Optimize Supply Chain Performance

Oracle customers and executives will share the business and technology imperatives that are accelerating cloud adoption across today's enterprise and supply chain. This session will focus on sharing the learnings from customer deployments and the impact these initiatives are having on their business.


Wednesday, 19 June, 2019 11:30 AM|Wednesday, 19 June, 2019 12:00 PM
Manhattan Associates: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 11:30 AM|Wednesday, 19 June, 2019 12:00 PM
Logility: On the Road to Digital Global Supply Chain Transformation with Husqvarna

Husqvarna Group is a leading global producer of outdoor power products. Hear how Husqvarna has transformed its global supply chain into a unified digital platform by applying supply chain planning best practices to support change, innovation and growth. Highlights will include how optimized planning has led to increased visibility, precision and automation.


Wednesday, 19 June, 2019 12:00 PM|Wednesday, 19 June, 2019 01:00 PM
Roundtable: Exploring the Real-World Benefits of Diversity in Today's Supply Chain
Simon O'Neill, Leadership Partner, Gartner

This interactive roundtable will provide the opportunity for peers to share their experiences and discover what others are doing to encourage diversity of all types in their organisation.
- What approaches have been successful?
- What are the tangible benefits that define that success?
Join us to share in the debate.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 12:00 PM|Wednesday, 19 June, 2019 01:00 PM
CSCO Think Tank Roundtable — The Softer Side of Agility
Alek Adamski, Executive Supply Chain Partner, Gartner
Frank Vorrath, Executive Supply Chain Partner, Gartner
Stan Aronow, VP Distinguished Analyst, Gartner

CSCOs are being challenged to execute faster than ever before — with agility. However, how do you do that in an environment that is constantly changing and the business problems are more complex than ever? Join your fellow CSCOs in a think tank facilitated by Stan Aronow, Gartner Distinguished VP Analyst, as we discuss best practices to challenging cultural behaviors and talent.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 12:15 PM|Wednesday, 19 June, 2019 01:00 PM
Fulfillment in the Future? It’ll Be a Physical Digital Thing
Tom Enright, VP Analyst, Gartner

As customers and consumers across industries weigh up cost, speed and service in their order fulfillment decisions, their expectations and experiences are becoming more fragmented and multidirectional. This session describes how the future of fulfillment will require advancements in fulfillment, last mile transportation and network design in order to succeed.


Wednesday, 19 June, 2019 12:15 PM|Wednesday, 19 June, 2019 01:00 PM
How to Define, Develop and Deploy Your Digital Logistics Strategy.
James Lisica, Sr Director Analyst, Gartner

While the digital age is firmly upon us, many organizations still struggle to define a strategic roadmap for cohesive digital development across the global logistics function. In this session you will learn how you can use Gartner's maturity model and strategic roadmaps for digital excellence to define develop and deploy the digital logistics strategy that is right for your organization.


Wednesday, 19 June, 2019 12:15 PM|Wednesday, 19 June, 2019 01:00 PM
Case Study: The Culture of Quality Journey — Lessons Learned From Your Peers
Lusi Zheng, Sr Principal, Advisory, Gartner
Lydie de Meyer, Culture of Quality and Consumer Voice Director, DANONE

Supply chain leaders recognize the importance of quality culture and many companies created a solid culture of quality foundation. Now, leading companies are turning their attention to sustaining the culture of quality and to expanding quality focus in other parts of the business. Learn about how your peers built and are working to sustain a strong culture of quality in their companies.


Wednesday, 19 June, 2019 12:15 PM|Wednesday, 19 June, 2019 01:00 PM
Overcome Five Common S&OP Challenges
Micheal Youssef, Sr Director Analyst, Gartner

There are challenges with commercial leaders in sustaining and improving S&OP across different companies. This presentation will show you how to overcome five of the common challenges in S&OP as quoted by S&OP facilitators across different organizations.


Wednesday, 19 June, 2019 12:15 PM|Wednesday, 19 June, 2019 01:00 PM
Ask the Expert: Leverage Technology to Improve Customer Experience & Customer Service Efficiency
Simon Bailey, Sr Director Analyst, Gartner

Supply chain organizations have been on a long journey to improve customer fufillment and collaboration. Now they can also leverage the latest technologies to improve both their internal processes and the external customer experience. Simon Bailey will answer your questions about leveraging technology such as Robotic Process Automation and Virtual Customer Assistants.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 19 June, 2019 12:15 PM|Wednesday, 19 June, 2019 01:00 PM
Case Study: Cisco’s Digital Integrated Materials Strategy Balances Demand, Supply and Cost
Paul Lord, Sr Director Analyst, Gartner
Tom Pinnella, Senior Global Supply Chain Manager, Cisco Systems Inc

Industrial high tech companies have complex supply challenges that include long lead times and market imbalances. This session will share how this high tech company optimizes service and revenue against cost targets to bring multiple functions together around a common data model. Analytics transform their processes from operational focus to sensing, identifying and mitigating exceptions.


Wednesday, 19 June, 2019 12:15 PM|Wednesday, 19 June, 2019 01:00 PM
Building the Digital Organization
Ken Chadwick, VP Analyst, Gartner

What makes a supply chain's organization's design "digital"? This question is critical to leaders as they continue on the journey to designing and implementing digital businesses. This session will introduce the key elements of a "digital organization," and what you can do to begin your journey.


Wednesday, 19 June, 2019 01:00 PM|Wednesday, 19 June, 2019 02:30 PM
Lunch


Wednesday, 19 June, 2019 01:15 PM|Wednesday, 19 June, 2019 01:35 PM
Transalis: Theater Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 01:15 PM|Wednesday, 19 June, 2019 01:35 PM
Orchestr8: Theater Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 01:30 PM|Wednesday, 19 June, 2019 02:00 PM
Future-Proofing Your Supply Chain with Uber Freight

New demands are driving massive shifts in the logistics landscape for companies that make and move things. Shippers must embrace transformation, and that starts with the supply chain. This session will explore intelligent freight planning as a critical piece of a digitized supply chain and demonstrate how Uber Freight can improve business performance, no matter what’s happening in the market.


Wednesday, 19 June, 2019 01:40 PM|Wednesday, 19 June, 2019 02:00 PM
Domo: Theater Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 01:40 PM|Wednesday, 19 June, 2019 02:00 PM
Avetta: New Research on Procurement Strategies to Meet (and Beat) Sustainable Supply Chain Goals

Avetta will discuss new market research on procurement best practices for sustainability. Evolve from manual tracking to more automated processes for supplier performance management - prequalification, document management, auditing & reporting to support your sustainable goals of workplace safety, ethical labour practices, environmental protection & financial transparency.


Wednesday, 19 June, 2019 02:30 PM|Wednesday, 19 June, 2019 03:00 PM
SupplyStack: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 02:30 PM|Wednesday, 19 June, 2019 03:00 PM
Toolsgroup: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 02:30 PM|Wednesday, 19 June, 2019 03:00 PM
Solution Provider Session


Wednesday, 19 June, 2019 02:30 PM|Wednesday, 19 June, 2019 03:00 PM
DSI: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 02:30 PM|Wednesday, 19 June, 2019 03:00 PM
Oliver Wight: Enterprise Business Planning: A Revolution to Enhance Integrated Business Planning

As business models continue to evolve with the intro of enhanced modelling, robotic learning, financial connectivity and strategy integration; an opportunity exists to truly drive performance across the enterprise using IBP. IBP will no doubt transform planning and decision making across all horizons, but only when it sits within an organisation structure that is brought about by next gen IBP.


Wednesday, 19 June, 2019 02:30 PM|Wednesday, 19 June, 2019 03:00 PM
FuturMaster: Solution Provider Session Details Coming Soon

Session Details Coming Soon


Wednesday, 19 June, 2019 02:30 PM|Wednesday, 19 June, 2019 03:00 PM
Blume Global:Retailer, LSP & Technology Leader Debate the Value of Global Ecosystem Collaboration

Join us for a conversation with leaders across the supply chain as they discuss ways to leverage data, the network effect, and advanced technologies to power end to end collaborative global supply chain ecosystems. In today’s complex and on-demand environment, it can be difficult to collaborate with precision and speed while delivering exceptional value and service to the end-customer. How do companies build agility into their organizations even as supply chains fundamentally transform?


Wednesday, 19 June, 2019 03:15 PM|Wednesday, 19 June, 2019 03:45 PM
Magic Quadrant for Manufacturing Execution Systems
Rick Franzosa, Sr Director Analyst, Gartner

The MES market originally focused on plant operations and manufacturing optimization. Now MES has become a key to digital business for manufacturers. Supply chain leaders should use this research to help them in selecting the most appropriate vendor and solution.


Wednesday, 19 June, 2019 03:15 PM|Wednesday, 19 June, 2019 03:45 PM
Magic Quadrant Theater for 2019 Warehouse Management System
Simon Tunstall, Sr Principal Analyst, Gartner

This session is a review of Gartner's 2019 update of the warehouse management system (WMS) Magic Quadrant. This will also explore some of the findings from the WMS Critical Capabilities.


Wednesday, 19 June, 2019 03:15 PM|Wednesday, 19 June, 2019 03:45 PM
Magic Quadrant for Sales and Operations Planning Systems of Differentiation
Amber Salley, Sr Director Analyst, Gartner

Global business demands and evolving technologies are driving changes in the market for S&OP technologies. Supply chain planning executives will learn how these trends affect Gartner’s latest vendor evaluations.


Wednesday, 19 June, 2019 03:15 PM|Wednesday, 19 June, 2019 03:45 PM
Hype Cycle for Multienterprise Solutions
Christian Titze, VP Analyst, Gartner

The multienterprise solutions market is undergoing a new wave of hype mostly driven by such new options as blockchain-enabled platforms. Supply chain leaders can use this research to identify options and evaluate suitability to build their B2B ecosystem.


Wednesday, 19 June, 2019 03:15 PM|Wednesday, 19 June, 2019 03:45 PM
Magic Quadrant for Transportation Management Systems
Bart De Muynck, VP Analyst, Gartner

Presentation of the 2019 trends and vendors for the Transportation Management Systems market.


Wednesday, 19 June, 2019 04:00 PM|Wednesday, 19 June, 2019 04:45 PM
Cost-Optimization Opportunities in Logistics and Fulfillment
Greg Aimi, VP, Team Manager, Gartner

This presentation explores cost optimization as opposed to mere cost cutting. Supply chain leaders often risk myopically focusing on cost reduction at the detriment of service standards and customer experience. Cost optimization seeks to balance delivery and customer experience with the right level of cost. In this session, we provide an overview of potential logistics cost optimization initiatives organized into three segments: operate better, reconfigure, and transform, each of which has progressively more substantial benefits but also can be more challenging and/or complex to achieve.


Wednesday, 19 June, 2019 04:00 PM|Wednesday, 19 June, 2019 04:45 PM
How to Design the Supply Planning Process to Support Business Objectives?
Peter Schram, Sr Director Analyst, Gartner

Many companies are struggling to create business value with supply planning process. Learn in this session how to transform the supply planning process from a short-term, operational focus to a midterm, integral business objectives focus.


Wednesday, 19 June, 2019 04:00 PM|Wednesday, 19 June, 2019 04:45 PM
Manufacturing Scenarios 2023: How Operations Must Innovate
Michael Dominy, VP Analyst, Gartner

Manufacturing strategy and operation leaders are facing a highly challenging operating environment. Successful preparing requires envisioning what types of customers and markets will be targeted in the future and how fluid the organization’s change skills are. We present four scenarios for that will enable you to anticipate, prepare and determine their course for change through 2023.


Wednesday, 19 June, 2019 04:00 PM|Wednesday, 19 June, 2019 04:45 PM
Applying the Right Procurement Skills to Increase Procurement’s Influence and Value
Ben Federlein, Managing Vice President, Gartner

In this digital age, procurement staff need competencies that go beyond execution and enable them to effectively identify and sell opportunities to the business. Leading CPOs have identified the six procurement competencies that drive strategic performance and how to make it easy for their teams to apply them. Those who succeed open up new sources of value.


Wednesday, 19 June, 2019 04:00 PM|Wednesday, 19 June, 2019 04:45 PM
Supply Chain 2029: The Disruption of Future Innovation
Michael Burkett, Distinguished VP Analyst, Gartner

Over half of supply chain executives say it’s a priority to understand the future supply chain. Yet, 70% of those preparing for a future of digital disruption define a vision that only extends three years. This session’s practical view of future innovation helps to define a vision for those seeking meaningful transformation.


Wednesday, 19 June, 2019 04:00 PM|Wednesday, 19 June, 2019 04:45 PM
Is Centralizing Customer Fulfillment the Right Design for Your Business?
Beth Coppinger, Sr Director Analyst, Gartner

Supply chain customer fulfillment organizations are undergoing significant transformation as a result of globalization and new digital capabilities. Our recent research shows that 41% of respondents have a structure that is centralized across business divisions, but stand alone by region. Learn the critical capabilities necessary to make centralization of customer fulfillment successful.


Experience Gartner research live.