Agenda / Track

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Agenda / Track

Tuesday, 27 September, 2022 / 09:30 AM - 10:15 AM BST

Opening Keynote: Supply Chain’s Offset Strategy: Recalibrating Our Approach To The Great Acceleration

Tom Enright, VP Analyst, Gartner

We are here, having survived some of the most volatile and uncertain times in recent history. Yet the journey is not done. We continue to live through the Great Acceleration where markets, risk, social norms, technology, and climate are changing exponentially. The gap between the pace of change and our ability to respond to that change is growing. Alone, the strategies that brought companies here will not dictate their success in the future. In response to the new context, Supply Chains must recalibrate. Leaders must expand their view of what it will take to offset and get ahead of the changes and disruptions which are sure to come.

Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST

Modular Operating Models Make Faster Change a Competitive Advantage

Jennifer Loveland, Sr Director Analyst, Gartner

Making operating model change easier, faster, safer and less costly allows CSCOs to test and scale bold moves to maximize supply chain value. Address shifting supply chain requirements by adopting modular operating model designs that provide smart flexibility to rapidly reconfigure capabilities to tailor outcomes and tame complexity. Supply chain composability makes change a tool for advantage.

Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST

Signature Series: CEO Concerns 2022-2023 — Implications and Actions for CSCOs

Ken Chadwick, VP Analyst, Gartner

Explore the latest survey insights on chief executives’ concerns, priorities and objectives. The emerging postpandemic world is different in many ways and CEOs are hoping 'digital' will help them find the next business growth trajectory. The implications for CSCOs will be significant and the actions they take must be bold.

Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST

Forging the Path to a Circular Economy

Sarah Watt, VP Analyst, Gartner

The benefits of a circular economy are almost utopian – by extracting more value from materials and products we can reduce GHG emissions, costs and supply chain disruption, while maintaining economy growth. Learn how supply chains play a crucial role in powering the circular economy.

Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST

Case Study: Hello Haleon – How This Newly Created Business is Bringing Humanity to Life Within the Supply Chain

Brian Fox, Head Supply Chain Strategy & Performance Excellence, GSK CH / Haleon

Haleon is a brand new, pure-play, £10B fast-moving consumer healthcare business. Haleon´s separation has created stand-alone capabilities and integrated legacy businesses into a shared vision of the future. Join this session and hear Brian Fox, Haleon´s Head of SC strategy and Performance Excellence, share learnings and insights on how to create a new supply chain strategy.

Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST

Better Together: Reciprocal Human-Machine Augmentation to Make Better Decisions

Thomas O'Connor, VP, Team Manager, Gartner

A confluence of forces is eroding supply chain domain knowledge while increasing reliance on advanced analytics, machine learning and artificial intelligence. Come to this session to learn about innovative approaches to continuous sharing of knowledge between humans and machines that increase their collective ability to make better decisions.

Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST

Case Study: Delivering Business Transformation Through Strategic Supply Chain Reinvention

Martyn Edwards, Head of Supply Network Operations Transformation, British American Tobacco

BAT has rapidly redesigned and synchronized its supply chain to succeed as an electronics-based, multi-nodal, circular network operation. Martyn Edwards, Head of BAT´s Supply Network Operations Transformation, will detail how the accelerated delivery of its integrated ‘ultimate control tower’ strategy, has been central in delivering new multi-category platforms to consumers, who are shifting in preference towards next-generation products versus traditional combustible tobacco offer.

Wednesday, 28 September, 2022 / 09:00 AM - 09:45 AM BST

Signature Series: Use Learnings From Supply Chain Top 25 Leaders to Unlock the Potential of Your Supply Chain

Pia Orup Lund, Director Analyst, Gartner

Mike Griswold, VP, Team Manager, Gartner

As supply chains take center stage in organizations, expectations around the value they deliver are accelerating. Learn the traits of leaders and which macro trends, when embraced, unlock the potential of the supply chain. The Gartner Supply Chain Top 25 highlights companies possessing these and other differentiating capabilities and provides insights that CSCOs can use to compete.

Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST

Case Study: Digital Customer Collaboration Mastery for Enhanced CX

Gianluca Branda, Vice President - Global Supply Network Organization, Go to Market Northern Europe, Italy & Iberia, Procter & Gamble UK

Customer demands are quickly changing, pushing companies to rapidly adapt their customer understanding and solution development. Learn how this Top 25 Master collaborates across the ecosystem to drive joint value and enhanced customer experience.

Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST

Strategies to Manage Energy Cost, Security and Decarbonization

Sarah Watt, VP Analyst, Gartner

CSCOs must balance decarbonization goals against the need to manage energy cost and security in a dynamic market. With everything in supply chain being based on energy, more proactive management of this risk is needed. This session outlines a series of strategies to navigate and respond to a dynamic energy market and landscape, from top tips to transformational action.

Wednesday, 28 September, 2022 / 10:00 AM - 10:45 AM BST

Roundtable: Building a Successful Data and Analytics Literacy Training Program

Bart Jongen, Executive Partner, Domains, Gartner

Come to this session to share with and hear from peers on efforts to educate supply chain talent on how to leverage data and analytics for business value. We will discuss how to identify targeted roles, learning objectives and effective training methods.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST

Signature Series: The Future of Supply Chain

Pierfrancesco Manenti, VP Analyst, Gartner

Chief Supply Chain Officers should expect a future demanding substantial reinvention of supply chain management, unlocking the potential of the supply chain playing a more prominent role in business. This session illustrates the key features of future supply chains, including human-centric supply chain design, dynamic execution of real-time decisions, and commercial innovation-driven growth.

Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST

Unpacking Gartner’s Supply Chain Strategy Predictions to Help You Plan for Future Outcomes

Simon Bailey, VP Analyst, Gartner

Delivering business outcomes despite the disruptions around today is demanding enough but how do you look beyond this year? This session will help juggle many priorities to unpack Gartner's Supply Chain Strategic Predictions by highlighting the dangers of an emerging Say/Do gap and exploring how leading supply chains will compete in new ways. The aim - to help CSCOs navigate to 2025 and beyond.

Wednesday, 28 September, 2022 / 01:45 PM - 02:30 PM BST

Ask the Expert: Creating and Communicating a Compelling Supply Chain Strategy

Jennifer Loveland, Sr Director Analyst, Gartner

Creating a compelling strategy is a perennial challenge for CSCOs and having a purpose-driven focus in a dynamic environment makes it even harder. Attend this session and ask a Gartner expert about best practices for creating a compelling supply chain strategy and approaches to presenting that strategy to your board of directors and other company executives.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST

The Three Magical Ingredients of Successful Transformations

Caroline Chumakov, Sr Principal Analyst, Gartner

Supply chain transformations are stalling, and one reason is that CSCOs can often neglect three basic ingredients: a clear and motivating endgame; principles to guide day-to-day decision-making, and culture hacks to make the transformation feel real. Regardless of what your supply chain is transforming into, this session will equip with you with the right ingredients to drive adoption and culture change.

Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST

Signature Series: Top Supply Chain Technology Trends

Dwight Klappich, VP Analyst, Gartner

This breakout will outline the influential role of adopting and articulating themed approaches to innovative technologies for strategic planning and investments across supply chain networks.

Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST

Marketplaces: The Threats and Opportunities They Present to Online Trade

Tom Enright, VP Analyst, Gartner

Marketplaces account for more than 60 percent of B2B and B2C e-commerce transactions. While providing convenience to businesses across many industries and consumers to purchase from increasingly wide product offerings, the relevance of existing online channels offered by individual companies is under threat. This session will advise companies on how to develop combative and opportunistic strategies in this new online world order.

Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST

The CSCO Playbook for Navigating Global Disruption

Chris Poole, Practice Vice President, Gartner

Supply chains leverage a playbook designed for isolated, temporary constraints when supply continuity issues arise unexpectedly. However, the current global gridlock challenging supply chains today is neither isolated nor temporary. Join this session to learn more about the issues supply chain leaders should address now to reduce the constraints limiting their growth later.

Tuesday, 27 September, 2022 / 11:00 AM - 11:45 AM BST

CSCO Circle Roundtable: Net Zero and Energy Security: False Tradeoff or Strategic Opportunity?

Mike Smith, VP Program Director, Gartner

Sarah Watt, VP Analyst, Gartner

This interactive session will explore the challenges and opportunities involved in pursuing ambitious Net Zero emissions goals while contending with near-term market and geopolitical challenges in the transition to renewable energy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST

Put Your Supply Chain in the Driver’s Seat for Growth

Simon Bailey, VP Analyst, Gartner

CSCOs are feeling pressure from the CEO to support growth and from their CFOs to cut costs. In this session we will explore how a customer centric supply chain can uniquely contribute to both agendas. CSCOs must take ownership of the Just-the-Customer offset approach through a combination of operational excellence to meet customer expectations and customer intimacy to enable customers' outcomes.

Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST

The One Thing You Must Learn About Change Management

Caroline Chumakov, Sr Principal Analyst, Gartner

Change is a constant in our everyday business lives and an ongoing challenge for supply chain leaders. This session will disrupt your current notions of managing change, and introduce strategies to engage leaders, managers and staff in a faster change cycle from design to adoption.

Tuesday, 27 September, 2022 / 02:30 PM - 04:00 PM BST

Workshop: Writing a Successful Business Case for a Disruption Shaping Risk Strategy

Heather Wheatley, Sr Director Analyst, Gartner

CSCOs often struggle to help enterprise partners see how the supply chain’s risk management disruption shaping strategy connects with their priorities. They are often hesitant to support it. Join this workshop to learn how to develop a business case and implementation support for the strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST

Act Now to Reduce Impacts of Climate Change

Heather Wheatley, Sr Director Analyst, Gartner

Supply chains are not immune from climate change impacts. Disruptive events continue to happen, with flooding, extreme heat, wildfires and freezing conditions. This session will examine how supply chain organizations are evaluating the risk and how they are taking action to mitigate risks.

Wednesday, 28 September, 2022 / 09:00 AM - 10:30 AM BST

CSCO Circle Workshop: Supply Chain Risk Management: What’s Next?

Mike Smith, VP Program Director, Gartner

Heather Wheatley, Sr Director Analyst, Gartner

This moderated panel will highlight advanced members’ supply chain resilience capability journeys, views on emerging risks, and perspectives on how supply chains can adapt in a continuously disruptive environment. The discussion will include interactive Q&A with attendees.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 11:00 AM - 12:00 PM BST

CSCO Circle Session: Reaching New Heights: Teamwork and Leadership from the slopes of Mount Everest

Cathy O'Dowd, First Woman to Climb Mt Everest from Both Sides,

In mountains, as in business, there is much about the external environment that cannot be controlled. Reaching New Heights draws on the lessons Cathy O’Dowd learnt from her first Everest expedition. With the focus on finances and logistics, the dynamic of the team was ignored. The team collapsed into in-fighting and power-play from the first day, and three members walked out before reaching base camp. The key obstacles that Cathy and her teammates discovered on the mountain turned out to all come from within the team. However, they also discovered hidden tools that finally got them to the top – tools that are not about ropes and ice-axes but rather ways to manage people effectively in pursuit of a common goal.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST

2022 Gartner/ASCM Supply Chain Diversity, Equity and Inclusion Survey Results

Dana Stiffler, Distinguished VP Analyst, Gartner

Abe Eshkenazi, CEO, Association for Supply Chain Management

The second year of our annual collaboration with the Association for Supply Chain Management shows sustained commitment from supply chain leaders, and pioneers pulling away from the pack.

Wednesday, 28 September, 2022 / 01:45 PM - 02:30 PM BST

CSCO Circle Roundtable: Successful Strategies for Building End-to-End Collaboration

Ken Chadwick, VP Analyst, Gartner

Mike Smith, VP Program Director, Gartner

The success of supply chains depends on our ability to connect people and processes across many functions inside and outside of our companies. Yet, conflicting goals and incentives and lack of cross-functional teamwork are persistent challenges. This roundtable will provide a forum for leaders to share the challenges and creative solutions for building collaboration and connections across the end to end supply chain.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST

Case Study: Sustainability as an Integral Part of IKEA Supply Chain

Claudio Marconi, Supply Chain Development Manager, IKEA Supply AG

Climate change is acknowledged as one of society’s greatest challenges, and a major point of focus for IKEA — one that strongly impacts the IKEA vision to create a better everyday life for the many people. By 2030 the ambition is to become climate positive by reducing more greenhouse gas emissions than the IKEA value chain emits, while growing the IKEA business. Claudio Marconi, Head of IKEA Supply Chain Development, Inter IKEA Group, will share how sustainability already now is an integral part of how IKEA develops and operates its supply chain and how this impacts the way IKEA does business.

Wednesday, 28 September, 2022 / 04:30 PM - 05:15 PM BST

Guest Keynote: UNCHARTED: How to Navigate the Future

Margaret Heffernan, CEO, Entrepreneur, Author and Columnist, Financial Times, Guest Keynote Speaker

The time horizon for accurate prediction is now 150 – 400 days out. Which means that the 3-legged tool of management (forecast-pal-execute) is broken. But that need not leave us helpless. Individuals and organizations can find in uncertainty the creativity, ambition and robustness they need to stay meaningful and important in the world—but only if they’re prepared to rethink core concepts like efficiency, planning and strategy. Ineradicable uncertainty may be the defining characteristic of our age and it requires a new kind of leadership, from everyone.

In this presentation, you will learn:
• What makes forecasts reliable—and unreliable
• The value of experimentation
• Holding the tension between responsiveness and long-term thinking
• How preparedness beats planning

Thursday, 29 September, 2022 / 09:00 AM - 09:45 AM BST

Guest Keynote: Culture is More Powerful Than Strategy

René Carayol, Executive Coach & Founder of The Everyone Group, The Everyone Group

In most western developed economies, business leaders spend time preparing and articulating the strategy for the business. This is obviously key and integral to its success. However, just as important, is the culture of the business, but it gets nowhere near as much attention as it deserves – until now. Progressive businesses have now learned how to fuel and oxygenate their culture, ensuring it is fit for purpose, and a key competitive advantage, which is a must in these rapidly changing times.

René will share his extensive experience and exposure to some of the worlds’ leading corporate cultures, telling his inspiring stories with his deft sense of humour whilst challenging everyone in the auditorium to think again about culture.

Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST

The Future of Work Reinvented

Dana Stiffler, Distinguished VP Analyst, Gartner

The competition for supply chain talent rages on for both hourly and salaried roles alongside a once-in-a-lifetime shift in where, when, how and why we work. CSCOs typically must lead and inspire a unique mix of frontline, hybrid, and remote workers. Learn how leaders are mastering human-centric work design and employment value propositions that retain and engage current employees, and attract and retain new ones.

Thursday, 29 September, 2022 / 10:30 AM - 11:15 AM BST

Ask the Expert: Maximizing Supply Chain Segmentation Value

Jennifer Loveland, Sr Director Analyst, Gartner

The need to balance growth, cost optimization and complexity is a growing challenge for supply chain leaders, and segmentation can help. Come ask a Gartner expert how segmentation can help to create this balance, where to apply segmentation and how to maximize its benefits.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST

Three Things CSCOs Can Learn From Military Logistics Leaders on Supply Chain Resiliency

Leo Creger, Sr Director Analyst, Gartner

With a primary focus on mission accomplishment, the military is not known as a lean and cost-efficient supply chain operation. Being prepared for a crisis is the result of developing a playbook, wargaming with stakeholders and extended supply chain partners, and mitigating constraints before they occur. This session provides CSCOs with a strategic approach to increase resiliency by planning and practicing responses to supply chain disruptions.

Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST

Why Supply Chain Needs to Drive the Organization's Sustainable Packaging Strategy

John Blake, Sr Director Analyst, Gartner

Development of packaging is often led by marketing and R&D teams. However, producing packaging requires the involvement and orchestration of supply chains. Yet many sustainable packaging goals have been set by business functions or external organizations, leaving supply chain out of the decision process. This session will focus on the critical role supply chains play in driving sustainable packaging strategies.

Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST

The Digital Era: The End of S&OP?

Pia Orup Lund, Director Analyst, Gartner

With modern SCP technology it is possible to continuously feed data back and forth between our planning solution and a variety of data sources enabling us to sense and evaluate the impact on our supply chain from different disruptions near real time. But what does this mean for our processes? This session will deep dive into the theme of continuous planning, the use cases and benefits, and how it will impact our processes.

Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST

How AstraZeneca is Accelerating Supply Chain Transformation

Zoe Farrelly, Head of Global Planning Transformation, AstraZeneca

With the global landscape and demand volatility changing at a faster pace than ever before, it is critical to accelerate supply chain transformation. In this session, Zoe Farrelly will explain how AstraZeneca is driving supply chain transformation by focusing on efficiency, agility and harnessing digital to drive change while keeping employees engaged and enhancing capabilities.

Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST

Build a Strong Business Case for SC Planning Technology Investments

Micheal Youssef, VP, Team Manager, Gartner

SC planning leaders struggle to quantify the value behind technology investments. This session will show you how to build a strong business case to invest in supply chain planning technology investment.

Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST

Volatility Requires Demand Management to Evolve

KC Quah, Sr Director Analyst, Gartner

The increasing volatility due to the pandemic and changes in behavior are making demand harder to forecast. Companies are having to evolve their Demand Management practices to keep up. This presentation will examine the different ways Demand Management has had to evolve.

Wednesday, 28 September, 2022 / 09:00 AM - 09:30 AM BST

Infinite Possibilities Require Probabilistic Supply Chain Planning

Amber Salley, Sr Director Analyst, Gartner

Disruptions and uncertainty are increasingly impacting supply chains. The traditional deterministic approach to supply chain planning is not fit for purpose. Companies need to start adopting a probabilistic approach to their planning. This session explores what probabilistic planning is and how to get started on a journey to eventually managing infinite possibilities in your supply chain decision making.

Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST

Partner With Your Key Suppliers Now to Mitigate Materials Planning Risks of the Future

Noha Samara, Director Analyst, Gartner

In such a dynamic world, managing materials risks and constraints is crucial to secure the effectiveness of your supply chain planning. This session reveals how to set up a collaborative planning, forecasting and replenishment (CPFR) process with key suppliers and integrate its output into your S&OP to proactively mitigate risks and constraints.

Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST

Key Strategies to Successfully Implement a Planning Process Transformation

Ingrid Gonzalez McCarthy, Sr Director Analyst, Gartner

For companies in early stages of maturity Planning Process Transformations may involve process changes and/or technology deployment, but more importantly, they involve changing people, either through changing organization design or culture. As with any major transformation, they require strong project and change management. In this session, we will discuss what strategies can be used to successfully implement a process transformation in early stages of maturity.

Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST

Customer Collaborative Planning: From Nice-to-Have to Must-Have

Micheal Youssef, VP, Team Manager, Gartner

External collaboration is becoming more important with different material shortages. This session will help you start the steps of collaboration of your planning organization with customers.

Thursday, 29 September, 2022 / 10:30 AM - 12:00 PM BST

Workshop: Sustainability in SC Planning: Why and How?

Sarah Watt, VP Analyst, Gartner

With companies committed to long-term sustainability mandates, SC planning will need to adjust the planning process to include key metrics of sustainability and assess any impact of decisions on these metrics. This session will showcase why this is needed and how to begin including sustainability as a guiding principle in SC planning.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 29 September, 2022 / 12:00 PM - 12:45 PM BST

Ask the Expert: Pull the Magnet of Your Cross-Functional Team to Engage Them in Your S&OP Process

Noha Samara, Director Analyst, Gartner

The S&OP process should act as an action-oriented process to drive decisions that fully align to achieving financial objectives. The engagement of the cross-functional team in this process is crucial. However, this engagement might be limited. This session provides practical tips and examples to attract the cross-functional team and fully engage them in the S&OP process as active contributors.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST

Business Executives Say They Want IBP Excellence, but Do They Really?

Noha Samara, Director Analyst, Gartner

This session will provide attendees with a candid view on potential hidden obstacles to their integrated business planning process excellence. It could be that their business leaders say they need a good IBP process, but they actually don't. The problem is that they are not ready for high maturity IBP. This session provides insights for supply chain planning leaders to overcome this hidden challenge and clear to way to higher maturity IBP.

Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST

Implement Sales and Operations Execution (S&OE) to Improve Short-Term Planning

Ingrid Gonzalez McCarthy, Sr Director Analyst, Gartner

Manufacturing organizations either lack a process dedicated to operational execution or combine it with S&OP, preventing timely resolution of short-term executional issues. This session is intended for companies trying to implement a formal S&OE process for exception management.

Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST

What the Pivot to Sustainable Profit Means for Procurement Leaders

Ryan Polk, Director Analyst, Gartner

In response to pressure from stakeholders at all levels, a new business goal is emerging: sustainable profit. As the conduit between the business and the supplier ecosystem supporting us, procurement’s role is critical to delivering sustainable profit. To enable the necessary change, procurement's operating model in terms of capabilities, value streams, resources and governance must be modernized.

Tuesday, 27 September, 2022 / 11:00 AM - 12:30 PM BST

Workshop: Debunking the Myths of Supplier Performance Management

Miguel Cossio, Director Analyst, Gartner

Companies are placing increased expectations on their supply base but often lack a strategy to measure and drive supplier performance improvements. In this interactive session, we will debunk common myths and challenges companies face when looking to manage supplier performance. We'll also present a framework that will help you build effective supplier scorecards and incentivize suppliers to deliver results.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 02:00 PM - 05:00 PM BST

Research Discussion: Supplier Innovation

Thomas Pocock, Director, Advisory, Gartner

How do you unlock supplier-driven innovation to address both tactical and strategic challenges? This is the focus of our 2022 Supplier Innovation research initiative we’ll discuss during this session, highlighting solutions to the challenges procurement functions face in pursuing innovation with their suppliers and including key case studies that present alternate models for achieving supplier innovation success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST

The Evolution of Procurement Analytics

Patrick Connaughton, VP Analyst, Gartner

Data analysis is critical value driver for sourcing and procurement to make decisions about spend, suppliers, and processes. Technology can be useful in supporting analytics use cases, but hype is high around what can be achieved. Leaders can use this session to understand how procurement analytics is evolving, how to establish a foundation for analytics and how to build toward more advanced analytics for procurement.

Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST

Procurement Needs More Than Just Negotiators

Joanne Spencer, Sr Director Analyst, Gartner

This session will explore the key skills and competencies sourcing, procurement and vendor management organizations need to transcend current labor market issues. We will discuss how to attract, train and hire the right individuals for the job.

Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST

Procurement Role Redesign: Stop Fitting Square Pegs Into Round Holes

Thomas Pocock, Director, Advisory, Gartner

Procurement staff is frequently asked to be a jack-of-all-trades — specializing in negotiation, strategy creation, business partnering — and many other things. We’ll showcase how organizations can redesign Procurement roles to better fit with staff skills and motivations.

Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST

The Art of the New Age One Page Dashboard: Why Your Current Performance Measures May Be Doing More Harm Than Good

Thomas Pocock, Director, Advisory, Gartner

Eighty-nine percent of CEOs have omitted cost management from their top five strategic business priorities across the next two years. In the era of diminishing returns on savings from traditional procurement projects and a lack of focus on savings as a value driver for organizations globally, procurement functions that don't carefully align their performance measures to emerging corporate objectives risk becoming more and more irrelevant over time.

Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST

Three Steps to Engage Suppliers and Bring Them Along in Your Sustainability Journey

Miguel Cossio, Director Analyst, Gartner

Procurement leaders are uniquely positioned in enabling their organization's ESG and sustainability agenda, and expectations of the function are higher than ever. In this session, we will explore how other leading organizations are tackling the complex challenge of engaging suppliers to deliver on sustainability objectives.

Tuesday, 27 September, 2022 / 11:00 AM - 11:30 AM BST

Win the Fourth Industrial Revolution by Balancing Top-Down and Bottom-Up Influences

Simon Jacobson, VP Analyst, Gartner

Smart Manufacturing works when top-down driven corporate initiatives are embraced and executed from bottom-up.  Standing in the way?  Corporate influences, misaligned objectives, and legacy funding models put success at risk.  This session will provide insights and practical examples to strike a harmonious balance between site and enterprise.

Tuesday, 27 September, 2022 / 02:30 PM - 03:15 PM BST

Roundtable: Best Practices for Manufacturing Make vs. Buy Decisions

Maria Nieradka, VP Analyst, Gartner

Risk events, evolving business models and other factors necessitate changes in supply chain outsourcing decision-making. Supply chain leaders must balance the trade-offs associated with outsourcing some or all manufacturing functions to a third-party provider in pursuit of strategic, enterprise-level goals and competitive advantages through outsourcing.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST

Supply Chain Visibility and How to Manage the Threat of Exploitation

Koray Kose, Sr Director Analyst, Gartner

Tim Nelson, Co-Founder & CEO, Hope for Justice & Slave-Free Alliance

Human trafficking is an issue that causes significant exposure to supply chain reputational and compliance risks, among others. Organizations might not realize that they are unknowingly contributing to this sort of exploitation through their suppliers. This session provides actionable insights to protect your supply chains while unlocking infinite new ecosystems of suppliers.

Wednesday, 28 September, 2022 / 09:00 AM - 09:45 AM BST

Ask the Expert: Supply Chain Risk From Start to Finish

Koray Kose, Sr Director Analyst, Gartner

The big-ticket item when unlocking new value is risk management. Knowing where to start, what to prioritize, and when to expect results to set alignment with stakeholders is a complex task many don't think about in their day-to-day activities. In this session, Gartner expert, Koray Kose, answers your risk mitigation questions and provides the insight you need to get started.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST

Evolving Hub Organizations to Align People and Technology for Enhanced Operational Decision Making

Alan O'Keeffe, Sr Director Analyst, Gartner

As operating models rapidly change due to digitalization & automation, supply chain leaders need to adapt their organizational solutions to align people and technology. Supply chain hub teams are a commonly used solution for operational execution — this session explores how hub organizations are evolving to harness the benefits of technology change and enhance supply chain decision-making.

Wednesday, 28 September, 2022 / 10:00 AM - 10:45 AM BST

Roundtable: Are You Doing Enough to Tackle the Threat of Exploitation in Your Supply Chains?

Koray Kose, Sr Director Analyst, Gartner

Tim Nelson, Co-Founder & CEO, Hope for Justice & Slave-Free Alliance

Join this roundtable discussion to explore key challenges and best practices for your organization to be prepared for the tsunami of regulations tackling forced labor issues that are bringing new complexities to your supply chains globally. Learn from your peers and experts such as Tim Nelson and Koray Köse, who will be sharing insights and facilitating this roundtable.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 29 September, 2022 / 10:30 AM - 11:00 AM BST

How to Extract the Full Value From Smart Factories

Simon Jacobson, VP Analyst, Gartner

An overabundance of technology choices and disconnected use cases promote site centricity that constrains the broader value potential of smart factories. This session will provide tactics and examples to help tear down the factory walls and spread collateral benefits across the supply chain.

Tuesday, 27 September, 2022 / 10:30 AM - 10:50 AM BST

Magic Quadrant for Third-Party Logistics, Worldwide

Susan Boylan, Sr Director Analyst, Gartner

The Gartner Quadrant for Third-Party Logistics, Worldwide assesses the leading third-party service providers on their capabilities, regional coverage, service coverage and their strengths and opportunities for improvement. The Magic Quadrant also advises on the market overview and the critical factors that will influence the services providers to deliver.

Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST

It's More Than Just Transportation: How to Create a Logistics Sustainability Roadmap

Susan Boylan, Sr Director Analyst, Gartner

Sustainability has become a top priority for all organizations, and transportation is often the immediate focus for GHG emission reduction initiatives. Logistics leaders responsible for implementing a transportation sustainability program can use these core steps to create the framework necessary for an effective and aligned initiative.

Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST

If You Want to Cost Optimize Logistics Learn How to Eat an Elephant

David Gonzalez, VP Analyst, Gartner

For many companies, in the current climate, logistics cost optimization has become wishful thinking rather than an achievable prospect. Even in these times of escalating rates and a pay whatever, it costs attitude to logistics, cost optimization, as unlikely as it sounds, is possible. Join this session and discover where to look for logistics cost optimization beyond rate reductions.

Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST

Case Study: Embedding Sustainability Into Global Operations at AstraZeneca

Matt Shaughnessy, Head of Operations Sustainability, AstraZeneca

Now more than ever, consumers and investors alike are evaluating how companies behave on environmental, social and governance (ESG) issues, making it increasingly important for logistics leaders to develop a robust strategy to embed sustainability into an organization’s global operations. During this session, AstraZeneca outlines its journey to successfully embed sustainability into its Global Operations.

Tuesday, 27 September, 2022 / 04:15 PM - 05:00 PM BST

CSCO Circle Roundtable: When Your Board Wants to Discuss Logistics

Mike Smith, VP Program Director, Gartner

It was once a back-office function, but the disruptions of the past two years have elevated the importance of logistics to the board and executive committee level. Gartner experts will share trends in logistics partnerships, future regulations and forecasted demand and capacity levels. Moderated Q&A and roundtable discussion will follow.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 09:00 AM - 09:45 AM BST

Roundtable: Why Your DEI Logistics Strategy Must Go Further Than Gender Equality

Susan Boylan, Sr Director Analyst, Gartner

Logistics has been slow to catch-up with other supply chain business units when it comes to DEI initiatives including and outside of gender equality balancing. While the frontline and more physical nature of logistics may make it more challenging to deliver successful DEI initiatives, logistics still needs to move the dial forward.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 10:00 AM - 10:30 AM BST

Apply Smart Segmentation Principles to Logistics Complexity

Matthew Beckett, Sr Director Analyst, Gartner

Complexity in global supply chains has led to an increase in the number of logistics partners, technology partners, trade-lanes and product range that logistics leaders are responsible for managing. This complexity creates many problems as companies struggle to manage multiple fragmented networks, systems and processes whilst growing their markets amid constant disruptions.

Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST

Case Study: Facing the New Reality of the Global Ocean Freight Market

Franck Lemercier, Vice President Global Logistics, Procter & Gamble

Disruptions in the ocean freight sector are constraining capacity and sending prices to record highs. Hear how P&G, a Top 25 Master, adapted to keep products moving.

Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST

How the Logistics Tail is Wagging the Supply Chain Dog

David Gonzalez, VP Analyst, Gartner

For decades what supply chains have demanded, logistics has obediently and reliably delivered. However, over the past few years as its influence has grown, logistics has been front of mind for CSCOs. Join this session to learn how one of the most disruptive periods in history has changed the supply chain power dynamic and discover what the future holds for its most important component: logistics.

Thursday, 29 September, 2022 / 02:45 PM - 03:30 PM BST

Ask the Expert: Setting Your Logistics Sustainability Goals? Then It's Time to Talk to Your Third-Party Service Provider

David Gonzalez, VP Analyst, Gartner

While the requirement to meet logistics sustainability targets continues to gain traction, many logistics leaders have yet to begin the process of developing a collaborative strategy to align their goals with those of their 3PL service partners. Often the aspirations and targets are not aligned, and both parties will need to work together to address potential gaps to drive success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 11:00 AM - 11:45 AM BST

Ask the Expert: Reinvent Quality Processes Fit for Today's Digital Environment

Ankur Mehta, Director, Advisory, Gartner

Quality processes, designed to ensure consistency and stability, are increasingly at odds with companies’ digital transformations focused on speed and agility. This interactive session will give an opportunity to quality leaders to learn the most effective approaches to designing flexible quality processes for the digital era and share their experiences with peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST

How to Get Leaders to Buy-In to Your Cost of Quality Program

Lusi Zheng, Sr Director, Advisory, Gartner

The effective cost of quality programs reduces costs and improve margins. Yet fewer than 20 percent of business leaders say they do anything with the data when they receive it. This session will demonstrate why business leaders are the key to a successful cost-of-quality program and the three actions you can take to secure leadership buy-in.

Wednesday, 28 September, 2022 / 09:00 AM - 09:30 AM BST

State of Digital in Quality: Perspectives in AI and Automation

Ankur Mehta, Director, Advisory, Gartner

Digital quality has become a top issue for many organizations. Many of these changes had begun to happen organically but were accelerated dramatically due to the pandemic. This session will help quality and supply chain leaders understand what their peers are doing in the digital quality space today particularly around automation and AI.

Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST

Under Control: Redesigning Quality Risk Controls for ​a Changed Environment

Lusi Zheng, Sr Director, Advisory, Gartner

Leaders are dramatically increasing the effort they allocate to building embedded controls after unprecedented shifts in employees’ operating environments. Quality and supply chain leaders can attend this session to identify where and how to embed controls that improve quality outcomes.

Tuesday, 27 September, 2022 / 10:30 AM - 10:50 AM BST

Magic Quadrant for Warehouse Management Systems 2022

Simon Tunstall, Director Analyst, Gartner

This session will explore Magic Quadrant for Warehouse Management Systems 2022 and the key issues that are influencing the evolution of this market.

Tuesday, 27 September, 2022 / 12:30 PM - 01:00 PM BST

The Persecution and Resurrection of MES: On the Road to Smart Manufacturing

Rick Franzosa, Sr Director Analyst, Gartner

As the MES market heats up with mergers and acquisitions, and frontline worker solutions, IIoT platforms, and do-it-yourself solution toolkits enter the fray, it becomes increasingly difficult to chart a path to smart manufacturing. This session will highlight the key technologies that will be the cornerstone of manufacturing operations in the next five years, and the best way to navigate the journey.

Tuesday, 27 September, 2022 / 12:30 PM - 01:15 PM BST

Ask the Expert: How to Use Technology Effectively to Manage Supplier Risk

Cian Curtin, Director Analyst, Gartner

The last two years have introduced an unprecedented level of supply chain disruptions: global pandemics, supply shortages, blockage of the Suez Canal, trade wars and more. Technology can help supply chain leaders mitigate the impacts of these events, but only if certain steps are taken before implementation. This session highlights the pitfalls to avoid when implementing technology.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 27 September, 2022 / 02:30 PM - 02:50 PM BST

Magic Quadrant for Manufacturing Execution Systems

Rick Franzosa, Sr Director Analyst, Gartner

The global MES market is a foundational building block of smart manufacturing strategies and digital business for manufacturers. Disruptive technologies and new providers are shaking up the market landscape, while more than a handful of mergers and acquisitions took place in 2021. Supply chain technology leaders should use this session to understand the dynamics of the MES/MOM market.

Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST

Case Study: E2E Supply Chain Control Tower: Autonomously Orchestrating Outcomes at J&J

While functional Control Towers have proved valuable – by design they typically remain siloed solutions with different technology platforms. What if you could: Create an e2e digital supply chain twin? See, Understand, Act and ultimately learn what’s happening in your supply chain, outside-in – and move to autonomously orchestrate better outcomes. Join Alain Crottaz and Richard Sparkes as they share and detail their J&J journey, encompassing the ambition, methodology, and executional time horizon.

Tuesday, 27 September, 2022 / 02:30 PM - 03:00 PM BST

You've Implemented Your WMS — What Else Is There?

Simon Tunstall, Director Analyst, Gartner

This session walks clients through next steps in technology solutions and approaches to optimize their warehouse and distribution center operations after they have successfully implemented their WMS.

Tuesday, 27 September, 2022 / 04:15 PM - 04:45 PM BST

Demystifying Emerging Supply Chain Planning Technologies

Amber Salley, Sr Director Analyst, Gartner

Emerging technologies like Machine Learning, Robotic Process Automation, and Internet of Things have the potential to disrupt the way companies do supply chain planning. This session will demystify emerging SCP technologies to help teams understand how to build a strategy for incorporating them into their planning processes.

Tuesday, 27 September, 2022 / 04:15 PM - 05:00 PM BST

Roundtable: Technology Landscape for Driving Your Sustainable Procurement Agenda

Miguel Cossio, Director Analyst, Gartner

A broad range of technology applications in the market can help organizations drive their ESG and sustainability agenda with the supply base. However, the market is highly fragmented and the vendor landscape confusing. Come to this session to learn from industry peers and Gartner analysts about the different capabilities in the market, representative vendors to consider, and key recommendations for selecting a software tool.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 09:00 AM - 09:30 AM BST

Technologies to Manage Supplier Risk With Technology

Cian Curtin, Director Analyst, Gartner

Effectively managing supplier risk will enable organizations to improve their resilience with technology enablers. This session will focus on supplier risk and how through a combination of people, process and technology, enablers' organizations can improve their resiliency.

Wednesday, 28 September, 2022 / 11:45 AM - 12:05 PM BST

Market Guide for Quality Management System Software

Ankur Mehta, Director, Advisory, Gartner

Quality leaders seek applications to ensure compliance with regulations, industry standards and policies; standardize quality processes; maintain data; and provide internal controls. This session assesses the QMS software market and summarizes QMS applications and their respective providers.

Wednesday, 28 September, 2022 / 11:45 AM - 12:15 PM BST

Emergency, Emergency the Robots Are Coming

Dwight Klappich, VP Analyst, Gartner

In a recent Gartner study, 96 percent of respondents said they plan to invest in cyber-physical automation to address labor availability constraints and rising costs. This session will explore the fast-paced world of intelligent robotics and how they will help companies mitigate labor challenges. It will explore the growing value proposition while looking at the various options now available.

Wednesday, 28 September, 2022 / 01:15 PM - 01:35 PM BST

Market Guide for Retail Planning, Replenishment and Allocation Solutions

Mike Griswold, VP, Team Manager, Gartner

Retail planning leaders are challenged to unlock greater opportunity from their planning systems to meet the unprecedented rate of change in consumer, channel and commercial opportunities. This research assesses the retail planning software market in three key areas: forecasting, replenishment, and allocation. It also summarizes the current state and evolution of providers' solutions.

Wednesday, 28 September, 2022 / 01:45 PM - 02:05 PM BST

Magic Quadrant for Procure-to-Pay Suites

Patrick Connaughton, VP Analyst, Gartner

Adoption of P2P suites remains high as organizations invest in suites to drive efficient self-service purchasing and invoice processing. Vendors vary in their ability to support direct, indirect, and services spend. This session will help sourcing and procurement leaders understand the vendor landscape and identify vendors that best fit their digital requirements.

Wednesday, 28 September, 2022 / 03:15 PM - 03:35 PM BST

Magic Quadrant for Transportation Management Systems

John Dixon, Managing Vice President, Gartner

TMS solutions are often the cornerstone of an organization's overall transportation technology strategy. New providers continue to enter the market and major acquisitions are taking place. Supply chain technology leaders who attend this session will gain insight into the overall TMS market and the critical capabilities of today's solutions.

Thursday, 29 September, 2022 / 12:00 PM - 12:20 PM BST

Magic Quadrant for Supply Chain Planning Solutions

Amber Salley, Sr Director Analyst, Gartner

In this session, we will explore Gartner's Magic Quadrant for Supply Chain Planning Solutions.

Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST

Trends in Sourcing and Procurement Applications

Patrick Connaughton, VP Analyst, Gartner

This session will cover emerging trends to watch in the procurement and sourcing applications space.

Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST

How Do I Get to Level 5 Supply Chain Maturity If I Don't Know What My Technology Landscape Should Look Like?

Pia Orup Lund, Director Analyst, Gartner

This is a question many CSCOs ask themselves and their companies' CIOs. In times of supply chain disruptions and uncertainty, where resilience, agility and responsiveness are treasured outcomes, doing the same things when it comes to technology will not produce desired results. This session outlines what the technology environment looks like for a Level 5 mature supply chain.

Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST

Too Big to Transform? The Changing Face of the Industrial Manufacturing Network

Marco Sandrone, Sr Director Analyst, Gartner

Industrial manufacturing networks have expanded through years of mergers, platform changes and regional expansion. The question is — have they grown too much for their own good? This session will explore the forces that will be reshaping the look of industrial manufacturing both inside the plant and out.

Wednesday, 28 September, 2022 / 01:45 PM - 03:15 PM BST

Workshop: 'Planning as a Service' Solutions Optimize Spare Parts Inventories With Asset Availability Better Than You

Leo Creger, Sr Director Analyst, Gartner

Innovative supply chain leaders are looking beyond traditional warehouses to develop a comprehensive inventory plan. Spare parts visibility across an ecosystem is a value-added planning tool that can help CSCOs shift financial resources away from stocked inventory with minimal impact on asset availability. This workshop will bring industry leaders together to discuss the merits of sharing an external service parts planning solution.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 03:15 PM - 04:00 PM BST

Roundtable: Managing Successful NPI in a Constrained Supply Environment

Tolga Gunel, Executive Partner, Domains, Gartner

New Product introductions are fueling the growth for hi-tech organizations. But with the current supply constraints and material shortages, navigating a successful NPI execution is a challenge. This session focuses on providing best practices on how to secure a successful NPI in such a constrained environment.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST

Breathe Through the Chaos: Use Scenario Planning to Imagine the Worst and Best to Drive Evidence-Based Decisions

KC Quah, Sr Director Analyst, Gartner

There is no shortage of disruptions currently and in the future. The question is – how are companies preparing for them? High-tech companies have invested in scenario planning in various forms. One key characteristic is the movement to more dynamic scenarios versus static to gather evidence on outcomes. These insights are then used to inform decision making to prepare for the future.

Wednesday, 28 September, 2022 / 01:45 PM - 02:15 PM BST

Case Study: Redefining the COVID-19 Global Pandemic as a Catalyst for Change

Roger Smith, VP Supply Chain for EMEA, Pfizer

This session shares how a life sciences company used the global pandemic as a catalyst for supply chain transformation. Hear the story and lessons learnt that are applicable for every supply chain leader.

Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST

Future of Life Science Supply Chain

Maria Nieradka, VP Analyst, Gartner

Using details from Gartner's Future of Supply Chain Research, this session will share the trends shaping healthcare in supply chain.

Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST

Supply Chain as a Service (SCaaS) in Healthcare and Life Sciences

Michael Dominy, VP Analyst, Gartner

SCaaS is the leveraging of an organization's supply chain to drive new sources of revenue. Across the healthcare and life sciences value chain this means anything from using physical operational capabilities and capacity to enabling digital business models. Join this roundtable to discuss your experiences and learn from others in the industry.

Wednesday, 28 September, 2022 / 11:45 AM - 12:30 PM BST

Roundtable: Getting the Most Bang for Your Buck From Your Last Mile Fulfillment Offering

Thomas O'Connor, VP, Team Manager, Gartner

Retail supply chains are continuously rethinking and testing new online fulfillment offerings in the marketplace. In this session, participants will actively discuss their fulfillment offerings, the race towards faster fulfillment (think same- and next-day delivery) and contrast this with initiatives built around divergent thinking such as incentivizing consumers to use slower delivery options.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 28 September, 2022 / 03:15 PM - 03:45 PM BST

The Time Is Now for Bold Retail Supply Chain Moves That Unlock Competitive Advantage

Michael Dominy, VP Analyst, Gartner

Facing what feels like continuous operational and margin challenges, retail leaders have doubled down and invested in new, bold ways of operating that drive competitive advantage through the supply chain. In this session, we will explore how CSCOs from leading companies are innovating and the fundamental capabilities necessary to unlock your supply chain potential.

Thursday, 29 September, 2022 / 12:00 PM - 12:30 PM BST

Consumer Products Supply Chains: Innovating and Adapting Amidst Accelerating Change

Thomas O'Connor, VP, Team Manager, Gartner

Consumer products companies are going through a critical period of change as market dynamics are shifting and supply chains are balancing resilience with efficiency, requiring new operating models to support these dynamic shifts. This session identifies the key trends impacting consumer products supply chains and how innovative companies are reinventing their supply chains to drive growth and profitability.

Thursday, 29 September, 2022 / 02:45 PM - 03:15 PM BST

Last Mile Is So Last Year – Here's How to Reach the Future Retail Consumer

Tom Enright, VP Analyst, Gartner

Last-mile has become a term synonymous with home delivery of consumer orders. But as requirements for receiving orders evolve in complexity and variety, current last-mile operations will become outdated and ineffective. This session will show how new models, using urban, suburban and rural strategies for order collection or delivery, and multi-retailer consolidation networks will change how retailers get products into the hands of consumers.

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