D&A, I&O, SWE, cybersecurity, and yes, AI. Outcome-driven metrics were a revolution five years ago and now Gartner is launching a range of benchmarked outcomes for every investment in IT. If we don’t have it, we’ll show you how to build your own ODM for any IT investment. ODMs sit on a sliding scale of value, support direct investment, and can be aligned to different parts of your business and mission.