Experience the difference. Meet your peers, talk with experts, build your network, and turn insights into action.
Dan Wilson
VP Analyst
Gartner
Speaker Topics
- Agentic AI
- Everyday and Generative AI
Speaker Bio
Dan helps clients improve the digital employee experience (DEX) through research on various digital workplace technology management tools. These include DEX tools and Microsoft 365 Governance Tools.
Dan also leads the research that helps clients assess their digital workplace maturity and align it with their leadership's ambitions. With this knowledge, we can build a roadmap that prioritizes investments to achieve their mission-critical priorities. Advancing maturity often requires changes to the charter or remit, organization structure, job descriptions, processes, metrics and management tools. Dan covers them all.
Dan covers selection, deployment, management and governance of AI coworking agents, enterprise AI assistants (EAIA) and Microsoft 365.
Additional research areas include employee enablement to drive AI and digital workplace technology adoption and boosting workforce digital dexterity.
Show More
Show Less
Dan also leads the research that helps clients assess their digital workplace maturity and align it with their leadership's ambitions. With this knowledge, we can build a roadmap that prioritizes investments to achieve their mission-critical priorities. Advancing maturity often requires changes to the charter or remit, organization structure, job descriptions, processes, metrics and management tools. Dan covers them all.
Dan covers selection, deployment, management and governance of AI coworking agents, enterprise AI assistants (EAIA) and Microsoft 365.
Additional research areas include employee enablement to drive AI and digital workplace technology adoption and boosting workforce digital dexterity.
Sessions
Monday, March 01, 2027 11:00 AM - 11:30 AM PST
Benchmarking Digital Workplace Maturity in 2027
Dan Wilson,
VP Analyst, Gartner
Digital workplace leaders often ask how their maturity compares to others, how to secure funding and how to prioritize investments. This perennial session reviews the Gartner digital workplace maturity model and provides insights from our continuously growing dataset of client-submitted maturity assessments and client interactions.
...
Show More
Show Less
Monday, March 01, 2027 02:30 PM - 03:15 PM PST
Ask the Analyst: Balancing the Opportunities and Risks of Coworking and Personal Agents
Dan Wilson,
VP Analyst, Gartner
The category of coworking agents is rapidly evolving with seemingly limitless potential. But few are enterprise ready or directly comparable and all introduce risks, if not appropriately governed. Join this session as we discuss how to explain similarities and differences, key risks to consider, the options that work with specific data sources, and how to think about auditability and monitoring for these coworking agents.
...
Show More
Show Less
Monday, March 01, 2027 04:00 PM - 04:30 PM PST
DEX: The Hidden Prerequisite for Scalable AI Adoption
Dan Wilson,
VP Analyst, Gartner
A stable foundation is crucial to unlocking and scaling AI's impact. Unstable environments are not conducive to the workforce experimenting, trusting outputs and learning new workflows. AI accelerates chaos rather than productivity, and DEX insights are key to assessing that stability. In this session, learn how AI and DEX form a single transformation agenda, why AI adoption depends on trust and how poor DEX undermines AI ambitions. Listen to real work patterns, validate with operational data, improve foundations and enable AI where workflows are stable.
...
Show More
Show Less
Tuesday, March 02, 2027 12:00 PM - 12:30 PM PST
Lessons From the Frontier: How Leading Firms Scale AI Across the Workforce
Dan Wilson,
VP Analyst, Gartner
Fewer than 15% of firms achieve meaningful AI returns and even fewer scale effectively. This session distills what separates leading firms. Learn how they scale deployments and drive meaningful value by establishing strong foundations, upskilling teams, deploying role-based use cases and setting clear leadership expectations.
...
Show More
Show Less