View the below agenda which addresses infrastructure and operation's changing reality with extensive coverage on cloud solutions and strategies and a stronger focus on the emerging trends that can accelerate innovation and agility.

 

Our topic-focused agenda delivers insights covering the challenges most critical to infrastructure and operations leaders. View the agenda below to explore more around key topics.

Agenda / By Day

Sunday, December 02, 2018 04:00 PM|Sunday, December 02, 2018 07:00 PM
Registration


Sunday, December 02, 2018 04:00 PM|Sunday, December 02, 2018 07:00 PM
Event Concierge

Not sure what sessions to attend? Let Gartner Event Concierge help you create a custom agenda. Just email us at DataCenterConciergeNA@gartner.com and we’ll be in touch soon.


Sunday, December 02, 2018 04:45 PM|Sunday, December 02, 2018 05:15 PM
Conference Orientation: How to Get the Most Out of Your Conference Experience
David Cappuccio, Distinguished VP Analyst, Gartner
Robert Naegle, VP Analyst, Gartner

How to get the most out of your conference experience.


Sunday, December 02, 2018 05:15 PM|Sunday, December 02, 2018 05:45 PM
First Time Attendee Conference Tour

After the orientation, meet the Gartner Concierge team for an exclusive behind the scenes tour. Learn to navigate the Conference venue, be the first to walk through the Exhibit Showcase, and network with fellow first-time attendees.


Sunday, December 02, 2018 05:30 PM|Sunday, December 02, 2018 07:00 PM
Workshop: Eight Steps to Strategize Software and Cloud Negotiations for Cost Optimization and Risk Mitigation
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This workshop illustrates through hands on activities how to use eight steps for planning negotiations with major vendors — megavendors, and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint. They focus on engaging the right IT and business stakeholders to identify requirements and then using stakeholders as part of the negotiation plan and strategy to optimize these deals to optimize and balance cost, value and risk. Workshop attendees will receive ready-to-use checklists, templates, and matrices to execute these eight steps effectively in their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, December 02, 2018 05:30 PM|Sunday, December 02, 2018 07:00 PM
Workshop: How to Build a Continuous Improvement Program
Kenneth Gonzalez, Sr Director Analyst, Gartner

This workshop is a practical session on how to start or assess an existing continuous improvement program (CIP) to ensure production of consistent results and achieving a sufficient return on investment. Participants will leave with a better understanding and reliable methods for ensuring their CIP is scalable, repeatable and customizable, meeting the needs of your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, December 02, 2018 05:30 PM|Sunday, December 02, 2018 07:00 PM
Workshop: IT Professional Development for the Digital Age
Diane Berry, VP Analyst, Gartner

The pace at which digital skills change is rapid and accelerating. The existing model of training and development can't effectively meet the demand of digital business. CIOs and digital business leaders must renovate their professional development strategy to create a learning culture that keeps staff engaged and motivated to build an agile and digital-capable workforce.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, December 02, 2018 05:30 PM|Sunday, December 02, 2018 07:00 PM
Workshop: Drive I&O Improvements by Leveraging Gartner's I&O ITScore Maturity Model
Ed Holub, Managing Vice President, Gartner
Hank Marquis, Leadership Partner, Gartner

Digital business, Bimodal, DevOps, Cloud - they all require I&O leaders to mature their capabilities. I&O average maturity is quite low, only 2.4, on a scale of 1 to 5. I&O leaders need to make systematic improvements an urgent priority. In a step-by-step process, we show you how you can use our I&O maturity model to develop a prioritized and systematic roadmap for I&O improvement.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Sunday, December 02, 2018 05:30 PM|Sunday, December 02, 2018 07:00 PM
Workshop: Containers 101 — Mastering the Fundamentals
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

The topic of containers and container management has witnessed immense interest in enterprise IT over the past 12 months. In this session, I&O leaders will learn about the potential impact containers will have on their IT environment, the evolving vendor ecosystem and how they need to rethink current infrastructure and operations approaches to be successful.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 07:00 AM|Monday, December 03, 2018 08:15 AM
Attendee Breakfast


Monday, December 03, 2018 07:00 AM|Monday, December 03, 2018 06:00 PM
Enterprise IT Leaders Lounge

Please join us in our exclusive, members only Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 07:00 AM|Monday, December 03, 2018 07:00 PM
Registration


Monday, December 03, 2018 07:00 AM|Monday, December 03, 2018 07:00 PM
Event Concierge

Not sure what sessions to attend? Let Gartner Event Concierge help you create a custom agenda. Just email us at DataCenterConciergeNA@gartner.com and we’ll be in touch soon.


Monday, December 03, 2018 08:30 AM|Monday, December 03, 2018 09:15 AM
Gartner Keynote: The Future of IT Infrastructures: Always On, Always Available, Everywhere
Bob Gill, VP Analyst, Gartner
Dennis Smith, VP Analyst, Gartner
Kris van Riper, Managing Vice President, Gartner
Thomas Bittman, Distinguished VP Analyst, Gartner

I&O leaders must evolve strategies to provide an agile infrastructure for the business to enable global reach, solve business issues like latency, customer experience, and compliance, while providing the flexibility to enter new markets quickly, anywhere, anytime. This must embrace traditional compute, emerging trends in edge computing, IoT, AI/ML and the ever-changing cloud marketplace. I&O leaders itself must also evolve the skills, process and roles to support this brave new world.


Monday, December 03, 2018 09:15 AM|Monday, December 03, 2018 09:30 AM
Welcome Address
Robert Naegle, VP Analyst, Gartner

2018 IOCS Welcome Address


Monday, December 03, 2018 09:30 AM|Monday, December 03, 2018 10:00 AM
Networking Break


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Living on the Edge: How Digital Business Will Push Infrastructures to the Edge
Thomas Bittman, Distinguished VP Analyst, Gartner

Digital business will drive a convergence of physical and digital, changing the shape of infrastructure and creating new business moments. Immersive, IoT Technology and augmented reality will push real-time decision-making and intelligence closer to the people and things at the edge. Cloud computing changed infrastructure and operations - edge computing is the next wave of change.


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Future of Software-Defined Storage in Enterprise and Hybrid Cloud
Julia Palmer, Sr Director Analyst, Gartner

In this session, we will explore the world of software-defined storage and how it is implemented in enterprise from hyperconverged to hyperscale spectrum of deployments. We will review the SDS market segmentation and explore vendors selection that addressing support for many use cases such as traditional applications, unstructured data, containers support and hybrid cloud integration enablement.


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Transform the IT Workforce to Propel Your Digital Business
Diane Berry, VP Analyst, Gartner

Talent and skills are the top internal constraints to digital business growth. CIOs must effectively transform the IT workforce to equip with the talent and skills needed to propel the digital enterprise. In this session, participants will learn about market trends and best practices in planning, acquiring and developing IT talent and skills in support of digital business.


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Ask the Analyst: The Evolving State of the IoT Network Landscape
Tim Zimmerman, VP Analyst, Gartner

As communication technologies change the needs of IoT solutions continue to evolve. Organizations must recognize the differing networking requirements for differing IoT devices deployed in numerous vertical markets. The right technology must be connected to the appropriate use cases in order to successfully deploy the entire IoT solution, otherwise it will fail. This presentation segments the market by analyzing different usage scenarios and identifying the key issues, questions and technology needed to properly implement IoT solutions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Ask the Analyst: Create a Comprehensive Tactical Approach to Align With Cloud Cost Metrics
Jeffrey Hewitt, VP Analyst, Gartner

Comparisons with a variety of public cloud options are changing the way that infrastructure managers must evaluate their own infrastructure choices. This session will examine what best practices can be used to optimize infrastructure ROI and create a favorable and complementary view of self-owned infrastructure and private cloud in the face of public-cloud alternatives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Automation Is Imperative to the Viability and Survival of I&O
Terrence Cosgrove, Managing Vice President, Gartner
Robert Naegle, VP Analyst, Gartner

Infrastructure and operations leaders must realize that there is no single automation tool that is capable of automating all I&O scenarios. Successful automation deployments are focused on specific domains and use cases with well-defined processes. To be successful in the future I&O leaders must have a strategic and proactive automation strategy.


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Top Five SRE Practices to Adopt to Scale DevOps in Support of Digital Business Initiatives
George Spafford, Sr Director Analyst, Gartner

DevOps provides many perspectives on how to deliver value faster. While many organizations have initial teams in place, they are struggling with how to scale their efforts. Google developed Site Reliability Engineering in order to scale their services and there are many proven practices that DevOps teams can leverage. This presentation will focus on our top five recommendations.


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
How to Ensure Your Cloud Usage Is Resilient and Reliable
Mark Jaggers, Sr Director Analyst, Gartner

Public cloud computing offers the potential for high levels of continuity but operational reliability cannot be taken for granted. Even the most reliable of cloud services requires some level of customer configuration and ongoing administration to enable the highest levels of processing redundancy and data protection. IaaS and SaaS are conceptually similar, but a successful cloud contingency effort must accommodate their unique differences.


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
Technical Insights: Top Container Myths
Richard Watson, VP Analyst, Gartner
Simon Richard, Sr Director Analyst, Gartner

Container software revolutionizes application delivery. Containers make you fitter. Containers make you happier. Containers make you coffee. There's a lot of claims made for containers, and mythology has built up around it. For example, Docker is just for Linux, or containers are less secure than VMs. This session will examine ten of these myths, confirming some and busting others, so that you can walk away with answers to questions such as "How do I overcome objections to using containers in your enterprise?" • How do I ensure gung-ho developers have done their due diligence on end-to-end governance for containers?


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 10:45 AM
The Cloud Landscape - Building a Strategy That Works
David Smith, Distinguished VP Analyst, Gartner

The top question in cloud computing is "How do we build a comprehensive cloud strategy?" CIOs and vendor management leaders struggle with prioritization and creating a strategy to ensure cloud success. This session takes a "cookbook approach" to: •Building a cloud strategy, one service at a time •How to structure a cloud strategy •Principles that will guide you to that goal


Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 11:00 AM
Roundtable: Making WANs Less Bad
Andrew Lerner, VP Analyst, Gartner

This roundtable discusses challenges in modern WANs including price, performance and availability and touch on topics including Hybrid and SD WAN architectures. Attendees will be asked to share their approaches and concerns to WAN design.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 11:00 AM
Roundtable: Using Experience Management and Design to Drive Business Outcomes
Kenneth Gonzalez, Sr Director Analyst, Gartner

This roundtable will address how experience management and design methods are used in driving organizational change in support of key business outcomes. We will highlight key items from Gartner research, address where and how often these techniques are used and what results have come from this. Come here to discover ideas for transforming your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 10:00 AM|Monday, December 03, 2018 11:00 AM
Roundtable: What I&O Leaders Are Encountering With Enabling Digital Twins
Roger Williams, Sr Director Analyst, Gartner

Digital twin technology is a hot topic within many organizations, yet determining what I&O capabilities are needed to support digital twins and enable successful exploration of its possibilities is difficult. Join other I&O leaders wrestling with digital twin initiatives to share the challenges you have faced, what you have learned, and hear from others on the opportunities and lessons learned from their experiences.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 11:00 AM|Monday, December 03, 2018 11:45 AM
Technical Insights: A Future Without Data Centers
Douglas Toombs, VP Analyst, Gartner

Thanks to the advent of cloud computing services, organizations are rapidly moving to shut down entire data centers. While most organizations won't end up 100% "in the cloud," the reality is that many workloads can be moved somewhere else. This session will walk attendees through Gartner's framework for assessing existing applications against cloud, hosting, and colocation solutions in order to determine the best execution venue(s).


Monday, December 03, 2018 11:00 AM|Monday, December 03, 2018 11:45 AM
Five Reasons Why Your Edge Computing Initiative Will Fail And How to Avoid Them
Joe Skorupa, Distinguished VP Analyst, Gartner
Jeffrey Hewitt, VP Analyst, Gartner

Everyone knows that edge computing is the new greatest trick in their IT toolbox. But as with any new over-hyped technology, edge promises as much pain as it does relief from the problems brought about IoT, immersive reality and autonomous vehicles. This session will identify the challenges of successful deployment and will offer ideas on how to avoid these pitfalls.


Monday, December 03, 2018 11:00 AM|Monday, December 03, 2018 11:45 AM
DevSecOps: Continuous Delivery Needs Continuous Security
Mark Horvath, Sr Director Analyst, Gartner

CIOs are increasingly deploying an agile methodology to create and deliver IT solutions in their organizations. While continuous delivery can create value for IT and organizations at large, it breaks Information Security’s traditional, ‘waterfall’ approach to risk management. Learn to model successful CIOs who have rethought security governance and delivery for the digital era.


Monday, December 03, 2018 11:00 AM|Monday, December 03, 2018 11:45 AM
Top 10 Trends Impacting I&O and Digital Infrastructures
Ross Winser, Sr Director Analyst, Gartner
David Cappuccio, Distinguished VP Analyst, Gartner

Name change: Top industry trends and how they will impact infrastructure and operations teams and the digital infrastructures they support,


Monday, December 03, 2018 11:00 AM|Monday, December 03, 2018 11:45 AM
How to Navigate the Hybrid Container Management Market
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

I&O leaders deploying containers for critical use cases need operational tooling to manage application development life cycle. This includes evaluating the capabilities and use case fit of leading container management solutions. This session will present a framework for how enterprises can evaluate on-premises/hybrid container management systems.


Monday, December 03, 2018 11:00 AM|Monday, December 03, 2018 11:45 AM
The Future of Infrastructure and Operations Design in a Product-Oriented World
Katherine Lord, VP Analyst, Gartner

Most infrastructure and operations operating models are optimized for technology projects, and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.


Monday, December 03, 2018 11:00 AM|Monday, December 03, 2018 11:45 AM
Start Managing DevOps Toolchains for I&O
Christopher Little, Sr Director Analyst, Gartner

De facto toolchains exist in the organization. Key steps will enable I&O leaders to improve their performance and optimize them for I&O objectives.


Monday, December 03, 2018 11:45 AM|Monday, December 03, 2018 12:30 PM
IBM: Storage for the Data - Driven, Multicloud World
Eric Herzog, , IBM

Enterprises have moved from a traditional data center to a hybrid cloud approach and are now using multiple cloud providers. IBM Storage makes it easy to architect, design, implement, and operate a modern multicloud infrastructure. Hear from end users on how they embarked on their journey to a multicloud environment, using IBM Storage Solutions with private/public clouds to deliver real value in their data-driven enterprises.


Monday, December 03, 2018 11:45 AM|Monday, December 03, 2018 12:45 PM
Senior Leadership Circle Lunch: The Journey to the Mix: Private Cloud, Public Cloud and Edge
Thomas Bittman, Distinguished VP Analyst, Gartner

Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications, while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the intelligent edge – enabled and managed by I&O.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 11:45 AM|Monday, December 03, 2018 01:15 PM
Attendee Lunch


Monday, December 03, 2018 01:15 PM|Monday, December 03, 2018 02:00 PM
Pure Storage: StorReduce Backup Infrastructure Modernization: Case Study

Legacy D2D2T backup solutions can’t keep up with the massive growth of data, the need for rapid restore, and data reuse. Today’s businesses need a modern backup environment that uses local flash storage for fast recovery and tiers data seamlessly with a single namespace to private, public or hybrid cloud for cost-effective long-term retention. Hear how IDT Corporation used Pure’s StorReduce to migrate its 1PB backup infrastructure to the cloud.


Monday, December 03, 2018 01:15 PM|Monday, December 03, 2018 02:00 PM
Vertiv: 4 Keys to Layering Digital Technology to Transform Business
Patrick Quirk, Vice/President General Manager, Vertiv

Just buzzwords…or is it the key to revolutionize your business? DevOps, Containerization, Hybrid Cloud, Microservices, IoT - it’s time to bring the buzzwords together to see how digital trends can impact real-world applications. This session will discuss how these initiatives can be layered to transform businesses, and will give attendees 4 key steps to take today to implement the trends to drive value for your business.


Monday, December 03, 2018 01:15 PM|Monday, December 03, 2018 02:00 PM
Veeam Software Corporation: A Framework for Multi-Cloud Data Management & Availability
Dave Russell, Vice President, Enterprise Strategy, Veeam

The landscape, infrastructure and processes that we utilize must broaden to support a federated, multi-cloud world, where on-premises and a mix of private managed, public, SaaS clouds become the new norm. Intelligent data management and hyper-availability are required to meet the new business expectations.


Monday, December 03, 2018 01:15 PM|Monday, December 03, 2018 02:00 PM
AWS: Foundations of AWS Global Infrastructure

Amazon Web Services offers customers a unique global cloud infrastructure to build reliable, available, secure, scalable and fault-tolerant applications. AWS has more experience operating global cloud infrastructures that enables customers run business critical workloads in the public cloud than anyone else. In this session, learn how AWS is continuously enhancing and expanding the AWS Global Infrastructure through more Regions & Availability Zones, custom hardware, purpose-built global network backbone, and innovative energy management systems to deliver to our customers lower latency, greater reliability and scalability and operational efficiencies.


Monday, December 03, 2018 01:15 PM|Monday, December 03, 2018 02:00 PM
ServiceNow: AIOps for Your Business Services
Chanda Dani, Sr. Director, Product Marketing, ServiceNow

With digital transformation, the ops management role expands to aid both the bottom line and top line for the business. You can deliver intelligent, always-on business services when you manage them using ServiceNow. Gain visibility into your entire operations footprint across on-premises and cloud, maximize service uptime and optimize service delivery and spend. Expect a better operations experience driven by service-level intelligence.


Monday, December 03, 2018 01:15 PM|Monday, December 03, 2018 02:00 PM
VMware: Taking Cloud to the Edge: Agile, Intelligent Business

Cloud-enabled edge services are accelerating business innovation, with intelligence and automation residing right at the point of data creation or consumption. This session takes a deep look at architecting and managing hybrid applications at the edge, consisting of cloud services from multiple hyper-scale providers, containers, functions, and more, along with technical demonstrations of what’s possible today and what’s coming tomorrow.


Monday, December 03, 2018 01:15 PM|Monday, December 03, 2018 02:00 PM
Equinix: Architecting a Digital-Ready Infrastructure
Steve Madden, Senior Director, Market Development, Equinix

Enterprises implementing digital transformation face increasing IT fragmentation causing performance, complexity, risk & cost barriers. Hear how to overcome barriers using interconnection and colo to decentralize points of integration & control, and how using Interconnection Oriented Architecture® (IOA), and leveraging one global interconnection platform, these enterprises unlocked the required capabilities to participate in digital ecosystems.


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
Networking for Storage: Fibre Channel Isn't Dead Yet, But ...
Joe Skorupa, Distinguished VP Analyst, Gartner
Julia Palmer, Sr Director Analyst, Gartner

The combination of HCIS, software defined storage, NVME and new application architectures are driving important changes in networking for storage. Containers and microservices often demand extremely low latency access while HCIS does away with the traditional shared SAN-attached array. That said, existing applications must be supported. This presentation provides explains how to introduce new technologies such ad NVME-over-Fabrics to support new initiatives like HCIS and SDS while incrementally improving existing infrastructure.


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
Rebalancing Infrastructure’s Skills Portfolio for the Digital Age
Kris van Riper, Managing Vice President, Gartner

As the pace of technology innovation accelerates, infrastructure teams need to rebalance the skills portfolio. This presentation will feature our quantitative research on the five critical competencies for IT staff in contributing to digital business outcomes. We will include case studies from Nationwide and Intel and how they help employees develop emerging skills and versatile career paths.


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
Stories From the Edge: Edge Computing Examples Today and Tomorrow
Bob Gill, VP Analyst, Gartner
Thomas Bittman, Distinguished VP Analyst, Gartner

Edge computing today is all about the art of the possible. Leading-edge adopters are deploying edge computing solutions to enable new business designs that enable IoT or immersive technologies. We discuss a wide variety of examples in deployment today, and lessons learned. We also discuss examples that we expect to see within the next year or two.


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
Securing Workloads and Information in Amazon Web Services and Other IaaS Clouds
Neil MacDonald, Distinguished VP Analyst, Gartner

Most people think of Amazon Web Services (AWS) as compute and stored, but AWS is now a collection of more than 80 different services for cloud-based IaaS workloads and information. This session will discuss the specific best practices for securing workloads and information in IaaS with AWS security specific examples, covering compliance, encryption, key management, network security, monitoring and host-based controls.


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
I&O Cost and Investment Optimization in the Digital Age
Ron Blair, Sr Director Analyst, Gartner

I&O is stuck in a "going out of business" model stemming from budget practices with IT was merely considered a cost center for back office support. This has resulted in technical debt and a lack of investment for the future. Many look to cloud for the answers but fail to determine the value-added role of the IT organization, underestimate its complexity, and overlook the investment required to be successful as one scales.


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
How Will Blockchain Affect Your Infrastructure Decisions?
Alan Priestley, Sr Director Analyst, Gartner

Many organizations are evaluating the use of Blockchain technology. This will place new challenges on existing infrastructure and I&O leaders must evolve their capabilities to ensure they can effectively handle this new workload – whether in the cloud or on-premises. We will advise what technologies must be considered to ensure a successful Blockchain deployment with minimal impact on existing infrastructure. • How does Blockchain impact traditional infrastructure? • What technology should be implemented to enable blockchain developments? • Which technology vendors are best aligned to meet I&O leaders needs?


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
Change Your Culture One Hack at a Time
Andrew Lerner, VP Analyst, Gartner

IT culture is a huge barrier to scaling enterprise digital initiatives. Culture change in the workplace is often viewed as a laborious and time-consuming notion, led via top-down strategies and often leads to "transformation fatigue." Instead, we recommend approaching cultural development like a hacker, exploiting points where the culture is vulnerable to change. Once done, you can cement the change by turning the hack into habit.


Monday, December 03, 2018 02:15 PM|Monday, December 03, 2018 02:45 PM
Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure
Philip Dawson, VP Analyst, Gartner

This session looks at the new Magic Quadrant and Critical Capabilities for Hyper Converged Infrastructure and the five workloads of consolidated, business critical, cloud ROBO and VDI use cases.


Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
Dell EMC Vendor User Roundtable

Dell EMC Vendor User Roundtable: Additional Session Details Coming soon

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
Cisco: The End of the Data Center and the Cloud As You Know It?
Dhritiman Dasgupta, VP Data Center & Cloud, Cisco

Emerging technologies such as AI, ML, and IoT are accelerating innovation in the application world at breakneck pace and redefining user experiences just as fast. They are also “destroying” just about everything we know about data center and cloud infrastructure and operations. This presentation will examine success strategies for I&O leaders and examine three ways the infrastructure must evolve to adapt to the realities of the modern enterprise.


Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
Nutanix: Deploy Apps Faster & Simplify IT Infrastructure with Nutanix
Brian Cox, Director of Product Marketing, Nutanix

Nutanix enables IT teams to build and operate powerful multi-cloud architectures by combining the agility and simplicity of the public cloud with the security and control you need in a private cloud. Built on the industry’s leading hyperconverged infrastructure (HCI), Nutanix integrates compute, storage, virtualization and networking and provides a single point of control to manage IT infrastructure and applications at any scale.


Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
Intel: Data Analytics Optimization: Getting It Right
Kevin Huiskes, Senior Director of Enterprise & Govermen, Intel

Increasing volumes of data should represent valuable insights for you, rather than just sales opportunities for storage vendors. The way you collect, manage and use data can increase efficiencies and unleash innovation. This session makes the case for data usage optimization at all levels, and presents pathways for building a data strategy that scales across analytics and AI workloads. One session attendee will win a 2nd Gen Amazon Echo Show.


Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
IBM: Why Your AI Journey Needs an Infrastructure Agenda

The journey to AI is an exciting one, but organizations can stall before they even begin if their infrastructure isn't ready to support the complexities of AI, which extends beyond just the traditional bounds of hardware. Beginning an AI initiative without investigating your infrastructure is like building a house on shifting sands. Tune into this session, complete with live demos, and learn how to set yourself up for success in AI.


Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
Lenovo: Tailoring Your Cloud Strategy to Deliver Business Agility
Doug Fisher, SVP/GM, Lenovo
Joseph Funaro, CEO, Imvirtus

Are you under constant pressure to improve customer experiences by aligning IT delivery and operations to your business objectives? Responding faster to business needs is consistently a top goal for IT organizations and this session shares how turnkey composable cloud platforms, hybrid clouds for workload mobility, as well as hyperconverged building blocks can help achieve your objectives.


Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
Commvault: Three Innovations to Redefine your Data Management Strategy

Do you truly know where ALL of your data lives? Commvault is helping customers change the way they are managing data, leveraging the cloud, and handling organizational recovery readiness. Join this session with Commvault to learn best practices for how you can know what you have, automate daily data management operations and make your cloud aspirations a reality.


Monday, December 03, 2018 03:00 PM|Monday, December 03, 2018 03:45 PM
BMC Software: Lead the Way in IT Infrastructure, Operations & Multi-Cloud
April Hickel, Senior Mgr, Product Mgt, BMC Software

In this session, learn how strategic use of today’s innovations in AIOps, machine learning, automation, security, capacity optimization, and cost management can put your enterprise ahead of the pack. Whether you manage a multi-cloud infrastructure, traditional data center, or both, you will see how implementing and optimizing key technologies can help improve the performance, cost, and security of your organization, enabling competitive edge.


Monday, December 03, 2018 03:45 PM|Monday, December 03, 2018 04:15 PM
Networking Break


Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:00 PM
Ask the Analyst: The Culture Prism — Five Ways to Start Effective Conversations About Culture
Katherine Lord, VP Analyst, Gartner

So many of the initiatives I&O leaders are working on inevitably require a cultural shift for success - unfortunately culture is the most frequently mentioned obstacle to change. It is considered hard to understand and even harder to change. This session will explore five topics for starting conversations about culture that can be effective starting points for exploring and changing your team and organisational culture.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:00 PM
Ask the Analyst: How to Navigate Public Cloud Container Services
Sid Nag, Sr Director Analyst, Gartner

The growing popularity of both public cloud services and container-related technology requires I&O leaders to understand the technology choices that are available in the market. Most of the major public cloud service providers offer container services with varying capabilities and underlying technology. This session will present a framework for how enterprises can evaluate public cloud container services.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:00 PM
Guest Keynote: No Limits – Unleashing Breakthrough Performance
Mike Abrashoff, Former Commander, USS Benfold & Author

Sometimes in our professional lives we might think we are in a battle to beat an adversary or a competitor when in actuality we are really in competition with ourselves but just haven’t figured it out yet. When battling the competition, you want to come out on top, if only by one more sale or maybe a few percentage points. Other times, someone at a higher level gives you a goal based on some median expectation set for others. When Mike Abrashoff took command of a well below-average ship in the U.S. Navy, his goal was to get to average. He initially set average goals and expectations for himself and his crew until one day it dawned on him: his ship could be much better than just average. It was Mike’s eureka moment: realizing they weren’t in competition with anyone but themselves. To be their best they had to stop putting limits on what they believed was possible. That realization changed Mike Abrashoff’s approach to leadership and led the same crew to accomplish one of the most remarkable turnarounds that was chronicled in the Harvard Business Review, Fast Company magazine and his New York Times’ and Wall Street Journal bestselling book, IT’S YOUR SHIP. This presentation will challenge audiences to think differently on how to set expectations while realizing the only limits that you have are self-imposed.


Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:00 PM
Meetup: Addressing the opportunities and challenges of working in the cloud

a. What workloads are most commonly being moved to the cloud? b. What are the top challenges faced when working in the cloud? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:00 PM
Meetup: Maturing your I&O practices

a. What I&O practices are most in need maturation? b. What are others doing to improve I&O maturity? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:00 PM
Meetup: Attracting, Developing and Retaining IT Personnel

a. How are you addressing skill and training requirements? b. How are others finding talent to support digital business? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:15 PM
Roundtable: What’s Next for Hyperconverged?
Daniel Bowers, Sr Director Analyst, Gartner
Tony Harvey, Sr Director Analyst, Gartner
Tony Harvey, Sr Director Analyst, Gartner

This roundtable will discuss how organizations are evolving their existing hyperconverged infrastructure to reach the next level of maturity. Attendees will share their experiences with expanding hyperconverged use to new workloads, organizational and process changes they've adopted, and their learnings about managing hyperconverged infrastructure life cycles.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:15 PM
Roundtable: How to Select the Right SAM Tool
Roger Williams, Sr Director Analyst, Gartner

Software asset management tools have become popular; however, their diverse data requirements make the selection process challenging. By ensuring their SAM tool delivers four primary capabilities, infrastructure and operations leaders will choose the right SAM tool to support their enterprise goals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 04:15 PM|Monday, December 03, 2018 05:15 PM
Exclusive Roundtable for Senior Leadership Circle: Best Practices for Successful Cloud Access Security Broker (CASB) Deployments
Neil MacDonald, Distinguished VP Analyst, Gartner

CASB is now being deployed by organizations large and small. What are the features, the successful use cases, and the requirements needed to make your CASB deployment a successful one? Preregistration is required. Seats are limited.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 05:00 PM|Monday, December 03, 2018 06:00 PM
Enterprise IT Leaders Member Networking Reception

Please join us in our exclusive, members only Enterprise IT Leaders Lounge for a drinks reception to network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, December 03, 2018 05:00 PM|Monday, December 03, 2018 07:00 PM
Exhibit Showcase Networking Reception


Monday, December 03, 2018 05:15 PM|Monday, December 03, 2018 05:35 PM
Magic Quadrant for Cloud Infrastructure as a Service, Worldwide
Dennis Smith, VP Analyst, Gartner

This session takes a look at the latest Magic Quadrant covering hyperscale public cloud providers, understanding significant changes in market trends. This is a duplicate to a Theatre session, I am unsure which is best ?


Monday, December 03, 2018 05:45 PM|Monday, December 03, 2018 06:05 PM
Big Switch Networks: Cloud-First Networking - ReImagining Networking for a Hybrid World
Gregg Holzrichter, VP of Marketing, Big Switch Networks

Attend this session to learn how the agility and simplicity of Public Cloud management is being delivered for On-Prem private clouds. Achieve consistent management across Multi-Cloud environments, while delivering comprehensive network performance, visibility and analytics.


Monday, December 03, 2018 06:15 PM|Monday, December 03, 2018 06:35 PM
The Magic Quadrant for Solid-State Arrays
Joseph Unsworth, VP Analyst, Gartner

The next generation of solid-state arrays is upon us featuring new hardware innovation and greater autonomy. Organizations will gain insight into which vendors are best positioned to evolve and deliver superior customer value. As vendors evangelize their products, don't get caught with a company with limited vision and ability to execute.


Tuesday, December 04, 2018 07:00 AM|Tuesday, December 04, 2018 07:45 AM
Lenovo: Is Your IT Organization Outcome Oriented?
Ben Martin, Executive Director, Lenovo DCG

The world is not slowing down. Neither is the trend driving demands on IT organizations to do more with less. As applications explode, workloads increase and data lives out in the real world, the increasing complexity that organizations face to manage their worlds and enable their business can become overwhelming. Join Lenovo as we delve into successful outcomes and considerations that every IT leader can make to support their business needs.


Tuesday, December 04, 2018 07:00 AM|Tuesday, December 04, 2018 08:00 AM
Attendee Breakfast - Networking by Topic

Academic Birds of a Feather (Colleges/Universities) Best Practices When Consolidating Data Centers Change Management Data Center & IT Ops Staffing Issues Data Replication Strategies Government Birds of a Feather (Local/Federal) Software-Defined - Is it Real in Your Organization? IT Service Management Issues and opportunities ITIL Best Practices and what if anything is next? Dealing With Big Data  How and where are you using the Cloud? Successfully implementing hybrid IT How and where are you using Containers? Enterprise Mobility Management Cloud Storage – What Are You Doing and is it working? Procuring Through ODMs How Are You Monitoring Infrastructure And Operations? Midsize Organizations - Birds of a Feather Are You Doing Bimodal IT? What is working? What is not? High performance computing (HPC) Hyperconverged systems I&O Experiences With Public Cloud and SaaS What Are You Doing to Better Partner With the Business? Is the Internet of Things (IoT) Impacting Your I&O Org? Executive Leadership Experience Participants


Tuesday, December 04, 2018 07:00 AM|Tuesday, December 04, 2018 06:00 PM
Enterprise IT Leaders Lounge

Please join us in our exclusive, members only Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 07:00 AM|Tuesday, December 04, 2018 07:00 PM
Registration


Tuesday, December 04, 2018 07:00 AM|Tuesday, December 04, 2018 07:00 PM
Event Concierge

Not sure what sessions to attend? Let Gartner Event Concierge help you create a custom agenda. Just email us at DataCenterConciergeNA@gartner.com and we’ll be in touch soon.


Tuesday, December 04, 2018 07:15 AM|Tuesday, December 04, 2018 08:00 AM
Senior Leadership Circle Breakfast: Leading an I&O Skills Transformation to Enable an Agile Digital Business Future
Ed Holub, Managing Vice President, Gartner

IT infrastructure and operations leaders face the challenge of managing a portfolio of skills that support existing environments while enabling a more agile future of digital business initiatives. Learn how to identify the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and employee retention strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 08:15 AM|Tuesday, December 04, 2018 09:00 AM
Gartner Keynote: Is the Public Cloud Cheaper Than My Data Center?
Mindy Cancila, Managing Vice President, Gartner

Organizations using public cloud services often wonder if public cloud services will be less expensive than hosting applications in their data center. Many exceed cloud budget expectations and struggle to establish financial management procedures to continuously monitor cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.


Tuesday, December 04, 2018 08:15 AM|Tuesday, December 04, 2018 09:00 AM
Ask the Analyst: Artificial Intelligence (AI) — What I&O Leaders Need to Know About the Next Digital Frontier
Chirag Dekate, Sr Director Analyst, Gartner
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Successful AI strategy require the adoption of new technologies, processes and governance models. In this session, we will discuss proven use cases, key challenges and solid best practices to devise effective AI strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 08:15 AM|Tuesday, December 04, 2018 09:00 AM
Ask the Analyst: The Impact of IoT on Infrastructure and Operations
Sanjit Ganguli, VP Analyst, Gartner

This session will explore the rise of Internet of Things (IoT) and the disruption it will cause for Infrastructure and Operations teams, as they must adapt their infrastructure, processes, skills and tooling.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 08:15 AM|Tuesday, December 04, 2018 09:15 AM
Roundtable: How to Survive Windows 10 Rapid Updates
Mark Lockwood, Sr Director Analyst, Gartner

Microsoft has fundamentally altered the Windows update cadence with Windows 10, causing a significant strain on IT organizations. How should your company deal with large, twice-per-year Windows 10 upgrades? This session will cover update frequency, deployment approaches and staffing concerns created by this new update model.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 08:15 AM|Tuesday, December 04, 2018 09:15 AM
Roundtable: Attention CIO: Top IoT Technologies That Will Disrupt You and Your Enterprise
Tim Zimmerman, VP Analyst, Gartner

IoT Technology is generating the most rapid evolution and disruption the industry has seen in many years. IoT is fostering advances in artificial intelligence, analytics, security, communications and endpoints which enable new and game-changing opportunities. At the same time, these advances introduce complexity and integration challenges never before seen. CIOs must understand when, where and how they can capitalize on the IoT and the key technology advances it brings, while preparing for the inevitable challenges.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 08:15 AM|Tuesday, December 04, 2018 09:15 AM
Roundtable: Top Five Trends Impacting Midsize IT Teams and Data Center Environments (Exclusive for Midsize Enterprise Attendees)
Mike Cisek, Sr Director Analyst, Gartner
Tony Harvey, Sr Director Analyst, Gartner
Tony Harvey, Sr Director Analyst, Gartner

Business leaders of midsize companies are experiencing a high level of confidence which MSE IT leaders can leverage for investment in key projects. In this session, we will discuss the major trends shaping Midsize Enterprises. 1 Adoption of Cloud inspired hybrid infrastructure 2Cloud adoption: Opportunistic use of anything as a service 3 Enhanced security detection and response capabilities 4 Embrace platforms that optimize operations and customer experience 5. Exploitation of data and analytics to drive agility and strategy

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 09:00 AM|Tuesday, December 04, 2018 09:30 AM
Networking Break


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
AIOps and What It Means for Network Operations
Sanjit Ganguli, VP Analyst, Gartner

AIOps is a term that is getting a lot of attention, but what does this mean for network operations. This session will discuss how AIOps techniques and tools and being used for your network operator use cases.


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
The DevOps Scenario — Delivering Business Value Through Continuous Product Delivery
George Spafford, Sr Director Analyst, Gartner

DevOps can greatly enhance a business but many organizations struggle to get started, and then find it difficult to balance speed and risk. Changes are required in culture, process, technology and skills. This session helps you determine the right goals, skills, responsibilities, technologies and priorities to ensure your DevOps architect delivers business value, while managing costs and risks.


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
How to Optimize IT Infrastructure for Midsize Enterprise Requirements
Joe Skorupa, Distinguished VP Analyst, Gartner
Jeffrey Hewitt, VP Analyst, Gartner

SMEs should tailor their network architecture and procurement to meet their needs, which are often very different that those of larger organizations. This session provides guidance on how SMEs can maximize the benefits from their investment in networking.


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
The Role of Integrated Systems in the Era of Agile Infrastructure
Daniel Bowers, Sr Director Analyst, Gartner
Tony Harvey, Sr Director Analyst, Gartner
George J. Weiss, VP Distinguished Analyst, Gartner
David Cappuccio, Distinguished VP Analyst, Gartner
Philip Dawson, VP Analyst, Gartner

DC I&O leaders must begin to shift thinking when evaluating integrated systems. The traditional way of structuring DC systems makes the builds a static, prescriptive process of repeated upgrades based on predicted capacity and performance requirements by time periods. However, cloud is driving infrastructure modernization in which the DC is a resource pool responsive to the needs of developers, dynamic in provisioning, increasingly delivering services at a just-in-time pace at costs on per resource usage basis. Thus, I&O leaders will be expected to respond to business units and digital consumer needs for enterprise viability. This is a one-way avenue, not returning to legacy and traditional modes of operation.


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
Technical Insights: Developing a Public Cloud Strategy Adoption Framework
Simon Richard, Sr Director Analyst, Gartner

Cloud is no longer an "if" but "how" for most organizations. Many recognize they need to adopt cloud services to remain competitive, drive innovation and create agility across their business. Join this session to learn how to build a "cloud-first" strategy for your business and begin establishing hybrid cloud architectures to consume cloud services at scale.


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
Hyperconvergence Today: A Technical Market Guide
Paul Delory, Sr Director Analyst, Gartner

A discussion of several critical emerging architectural decisions in the hyperconverged and software-defined data center markets, plus an in-depth, head-to-head comparison of the leading hyperconverged vendors.


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
Considerations and Best Practices for Container Security
Neil MacDonald, Distinguished VP Analyst, Gartner

Linux (and Windows) OS containers are not inherently unsecure, but are being deployed unsecurely, driven by developers and a need for agility in service development and deployment. Security and risk management leaders must address container security issues around vulnerabilities, visibility, compromise, compliance and orchesration. This session will provide specific best practices for secure container deployments.


Tuesday, December 04, 2018 09:30 AM|Tuesday, December 04, 2018 10:15 AM
Your Data Center Is Dead: Creating the Next Generation Infrastructure
David Cappuccio, Distinguished VP Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services, edge environments, IoT and the march toward a digital economy. This session focuses on how enterprises are solving these problems; building an a distributed, global infrastructure and minimizing risk along the way.


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Rubrik: Unleash Game-Changing Agility with Rubrik
Chris Wahl, Chief Technologist, Rubrik

Do you want to achieve business agility through automation, speed, and cloud integration? Then come to learn how Rubrik is uniquely positioned to help your organization become more agile. Rubrik delivers innovation to address many top challenges expressed by last year Gartner attendees, such as developing a cloud strategy, align I&O with business outcomes, modernizing backup/recovery, and supporting emerging digital initiatives.


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
David-Kenneth Group: Close the Information Gap: 7 Steps to Complete IT Discovery
Kristofer Mathisen, SVP, General Manager, David-Kenneth Group

Most enterprises have an information gap between what IT assets exist and what is documented. Whether you’re planning to deploy or modernize technology, manage your hybrid IT environment, or migrate to cloud, you need to understand what you have and what’s connected to each other. The speaker will outline 7 steps to close the information gap, discover your assets and dependencies, and leverage the data to make decisions about IT transformation.


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Oracle: Automation & Machine Learning Best Practices For Managing IT

Your operations and systems management regime must be as fast and adaptive as your business in order to thrive. Join us to learn how cloud early adopters are accomplishing this through automated monitoring, troubleshooting, analytics, and remediation for hybrid cloud and on-premises. You will also learn how using machine learning on a big data platform can eliminate manual effort from IT operations practices.


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Pivot3: Converging IoT & Datacenter with Intelligent Infrastructure
Michael Koponen, Sr. Director Solutions Marketing, Pivot3

I&O leaders are facing a new challenge - evolving their infrastructure to support not only traditional datacenter workloads, but also deriving business value from IoT and data analytic initiatives. This places significant demands on the IT staff and I&O leaders are tasked with creating a flexible infrastructure that remains manageable at scale to support this broad set of workloads from core to cloud to edge.


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Cisco: Production-Ready Environments for Kubernetes
Fabio Gori, Senior Director, Cloud Solutions Marketing, Cisco, Cisco

Cisco is the first Kubernetes software platform provider to introduce portability across on-premises infrastructure deployments and Amazon EKS with the newly announced Cisco Hybrid Solutions for Kubernetes on AWS. Learn how Cisco is helping enterprise customers accelerate their Kubernetes adoption with platforms for lifecycle management of both their existing and new containerized applications and infrastructure.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Park Place Technologies: Driving Uptime Across a Global IT Infrastructure

ITOps teams are tasked with maintaining uptime and end-user access to services while managing a highly diverse infrastructure across multiple geographies. This session will follow Park Place’s journey from a US domestic TPM to industry leader in global digital infrastructure support. You will learn how to leverage these capabilities as you consider the right approach to developing support of cloud, hybrid, and edge solutions around the world


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Hewlett Packard Enterprise: Cloud Programs Won’t Run Themselves: Your People Problem

In cloud, talent is emerging as the top priority and a critical gap. You need to invest in a world-class team, and cloud skills are at the heart of the talent war today. Cloud Ops is not IT Ops, and beyond technology, your focus must be on the people and processes needed to optimize and manage hybrid cloud environments. This session shows how HPE Pointnext, using CTP methodologies, helps companies around the globe bridge this critical gap.


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Cyxtera Panel: Lessons Learned Moving Beyond Enterprise Data Centers
Randy Rowland, President, Data Center Services, Cyxtera

IT is expected to stand-up infrastructure to support new applications and scale capacity to meet growing demand - in minutes and hours, not days or weeks. Yet cloud isn’t always a fit for many workloads. Hear a panel of IT leaders share lessons learned with colocation, HCI, cloud and connectivity on their move beyond enterprise data centers to hybrid IT. Panelists: Randy Rowland, President, Cyxtera Data Center Services Enterprise IT Execs


Tuesday, December 04, 2018 10:30 AM|Tuesday, December 04, 2018 11:15 AM
Hitachi Vantara: Greater IT Efficiency & Agility - Data Center to Multi-Cloud

Your digital transformation journey requires a data strategy that spans from data center to cloud. When the right resource for each workload is aligned, you’ll maximize the value you deliver to the business and achieve the agility needed to keep them ahead of the competition. Embracing a diversified approach to where workloads run shouldn’t mean giving up on a cohesive data strategy.


Tuesday, December 04, 2018 11:30 AM|Tuesday, December 04, 2018 12:00 PM
Creating a One-Page Cloud Strategy for a Midsize Enterprise
Mike Cisek, Sr Director Analyst, Gartner

Join a group of midsize enterprise IT leaders to get answers to the most frequently asked questions regarding cloud strategy in a smaller organization including: • What's the best way to start developing this strategy? • How can an agile framework be designed to visually compare and contrast current infrastructure and application workloads against a dynamic vendor landscape filled with cloud-based solutions of varying maturity? • How can the cloud strategy be communicated to business leaders looking to take advantage of cloud services' perceived benefits (such as decreased capital expenditures, shorter deployment cycles and agility)?


Tuesday, December 04, 2018 11:30 AM|Tuesday, December 04, 2018 12:00 PM
When Agile Development Forces I&O DevOps Adoption
Christopher Little, Sr Director Analyst, Gartner

Knowing that Dev teams are turning to Agile Methodology is a key signal for automation adoption and process change in Operations. This talk will review the top 3 areas for consideration by I&O leaders.


Tuesday, December 04, 2018 11:30 AM|Tuesday, December 04, 2018 12:00 PM
Artificial Intelligence in Security: Marketing Hype or Genuine Hype?
Mark Horvath, Sr Director Analyst, Gartner

Artificial Intelligence (AI), is a wide ranging term and recent developments have moved it into the mainstream and security software. However, without a background it's difficult for customers to evaluate its use in products and what benefits it provides over more conventional technologies. This session shows security leaders how to evaluate claims and determine the concrete benefits of using applications of artificial intelligence.


Tuesday, December 04, 2018 11:30 AM|Tuesday, December 04, 2018 12:00 PM
An Effective Service Catalog is Essential to Being a Quality IT Service Provider
Ed Holub, Managing Vice President, Gartner

A high quality IT service catalog has a significant positive impact on the customer's perceptions of IT. Learn the successful principles and practices to create and continually optimize your IT service catalog.


Tuesday, December 04, 2018 11:30 AM|Tuesday, December 04, 2018 12:00 PM
Sourcing DRaaS or DIY
Ron Blair, Sr Director Analyst, Gartner

Disaster recovery services have evolved over the last few years. There are many new and different types of DRaaS providers, several different enabling technologies, and more target location options due to the proliferation of cloud and colocation. This session explores those options, what things to consider when deciding between DRaaS and DIY, and common pitfalls to avoid.


Tuesday, December 04, 2018 11:30 AM|Tuesday, December 04, 2018 12:00 PM
WAN Edge Magic Quadrant
Joe Skorupa, Distinguished VP Analyst, Gartner

Suddenly the WAN is cool again. SDWAN, multicloud, direct internet access and new applications are driving profound changes at the edge of the corporate WAN. This session will cover the findings of Gartner's intial WAN Edge Magic Quadrant.


Tuesday, December 04, 2018 11:30 AM|Tuesday, December 04, 2018 12:00 PM
Public Cloud Technology at the Edge; Can the Enterprise On-Premises World Be Far Behind?
Bob Gill, VP Analyst, Gartner

Hyperscale cloud providers' have extended their runtime environments for development and use on edge devices, such as IoT "things". Signs point to public cloud technology on-premises! This session will detail the distinctions between cloud, core and edge, and the different approaches of Amazon Web Services, Microsoft Azure and Google will be addressed in detail.


Tuesday, December 04, 2018 12:00 PM|Tuesday, December 04, 2018 12:45 PM
VMware: Secure Infrastructure with VMware vSphere Platinum

Traditional security solutions are too slow to keep pace with the rapidly evolving threat landscape. CIOs and CISOs are looking for app-centric, flexible and comprehensive security solutions. VMware vSphere Platinum is the new premier edition of vSphere that delivers advanced security capabilities powered by machine learning. Join this session to learn how vSphere Platinum delivers comprehensive security for your applications and infrastructure.


Tuesday, December 04, 2018 12:00 PM|Tuesday, December 04, 2018 01:00 PM
Attendee Lunch


Tuesday, December 04, 2018 12:00 PM|Tuesday, December 04, 2018 01:00 PM
Senior Leadership Circle Lunch: Can your IaaS Cloud Provider Solve Your GDPR Compliance Challenges?
Douglas Toombs, VP Analyst, Gartner
Richard Watson, VP Analyst, Gartner

What do you mean you weren't entirely GDPR compliant on May 25th, 2018? Your IaaS cloud providers cannot make you GDPR compliant. But they need to meet data protection standards and at least, not hinder your compliance efforts. Focusing on Amazon Web Services, Microsoft Azure and Google Cloud Platform, this session assesses cloud providers' services and their behavior against your GDPR obligations. What practices do they demonstrate for network and information security, and data protection? What contractual commitments do they offer that address the GDPR? What user controls do hyperscale CSPs offer in their services — such as geofencing, encryption and access control — that can be used to either address the GDPR requirements more effectively and efficiently, or significantly alleviate the burden of them?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 12:00 PM|Tuesday, December 04, 2018 03:00 PM
Exhibit Showcase Dessert Reception


Tuesday, December 04, 2018 01:00 PM|Tuesday, December 04, 2018 01:20 PM
Moogsoft: AIOps: The Next 5 Years

AIOps technologies are radically transforming all aspects of IT operations. But the AIOps technologies are themselves rapidly evolving under the twin drivers of progress in academic research on AI and deployment experience in the marketplace. In the presentation, we will share Moogsoft's perspective on how AIOps technologies are likely to change over the next 5 years and what this means for digital businesses & for the IT operations practitioner.


Tuesday, December 04, 2018 01:30 PM|Tuesday, December 04, 2018 01:50 PM
Apstra: Intent-Based Data Center: 3 Ways to Achieve IT Superhero Status

Business transformation is driving the mandate for Data Center infrastructure transformation. Leadership is telling you to cloudify operations, increase reliability, and cut costs. Your clients are demanding a cloud-like experience, simplified operations, and lower DevOps costs. They’re all threatening to move to “the cloud.” Learn how to meet all these demands and achieve superhero status at your company with an Intent-Based Data Center.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:20 PM
Hype Cycle for Compute Infrastructure
Daniel Bowers, Sr Director Analyst, Gartner

The session will present the results of 2018 Hype Cycle for Compute Infrastructure. Gartner will discuss the maturity, adoption, and relevance of many compute technologies including containers, hyperconverged infrastructure, serverless and quantum computing.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
The Impact of Data Residency on Your I&O Strategy
Tiny Haynes, Sr Director Analyst, Gartner

This presentation will analyze how global data residency concerns and legislation will affect your data center and cloud regional strategy. It will further examine the impacts of data protection regulations and IOT on global application placement. Attendees will be able to understand the approaches to compliant data placement in the view of various data protection regulations such as GDPR.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Achieving an Optimal I&O Organization Structure for the Digital Age
Ed Holub, Managing Vice President, Gartner

IT infrastructure and operations groups have traditionally organized around technology or functional silos. Learn how enterprises are organizing to successfully cope with the much more dynamic requirements inherent with digital business and support for DevOps.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
The State of Container Technologies: 2018 through 2023
Dennis Smith, VP Analyst, Gartner

This session will provide an update on the current state of container technology. This will include an analysis of the technology, the vendors that make up the ecosystem and the associated products. Additionally, the issues that enterprises are facing will be discussed. Finally, the session will also discuss how the technology and the industry will evolve over the 3-5 years.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
How to Rethink Storage for AI Workloads
Julia Palmer, Sr Director Analyst, Gartner

The goal of this presentation is to educate I&O leaders about artificial intelligence and machine learning workload requirements and impact on storage. In this presentation we outline the various phases of AI/ML workloads (ingest, training, inference and archive), and map them to the appropriate storage requirements. We will also help I&O leaders to create the right vendor /product selection criteria and showcase common architectures and approaches.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Megavendors on the Cloud Spectrum: You Can't Manage These Vendors Unless You Understand Their Overall Cloud Strategies
David Smith, Distinguished VP Analyst, Gartner

Enterprise IT strategies continue to depend more on cloud and the vendors delivering cloud based solutions. We describe how cloud computing offerings exist on a spectrum and look at cloud strategies of the megavendors (Amazon, Google, Microsoft, IBM, et al) and how CIOs and IT leaders can assess the applicability of those vendors' offerings to the organizations' cloud strategy.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Ask the Analyst: Robotic Automation — What Does It Mean and Is There a Fit With Infrastructure and Operations
Robert Naegle, VP Analyst, Gartner

Is there a fit for RPA in I&O? What about AI in I&O automation? When should I look to robots and AI to help solve my I&O automation problems. Bring your AI/RPA questions to this Ask an Analyst session and learn what Gartner is recommending to our clients.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
The Enterprise Network Scenario — Say Goodbye to the CLI
Andrew Lerner, VP Analyst, Gartner

Network infrastructure must be highly agile and available to truly support digital business. This session describes the people, process and technology required to evolve networking to support digital business requirements over the next several years. In this session, we will cover what external and macro level factors will impact enterprise networks, how will new technologies impact enterprise networks and what best practices should clients employ within their networks.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Meetup: What are you doing with /about the cloud and hybrid computing?

a. How are others mixing cloud and hybrid compute models? b. What workloads are we moving to the cloud and why? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Meetup: How to accelerate the role of DevOps in your organization?

a. How are others driving and developing a DevOps culture? b. What are the blocking issues we should watch out for and avoid? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Meetup: Linking business and IT strategies and plans

a. How do other link business and IT strategy? b. What are the most successful tactics for others? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Building an Enterprise Cloud Strategy
Sid Nag, Sr Director Analyst, Gartner
Ted Chamberlin, Former Research VP, Gartner

The question of "which applications should be in the cloud?" is an important one. It must be posed as part of an iterative, holistic cloud strategy, not a never-ending series of tactical decisions. You must own the strategy building elements and operate with the goal of digital transformation in mind. This session will provide actionable advice on creating a comprehensive, enterprise cloud based applications strategy, while offering guidance as to the what, where and when for enterprise workloads.


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 02:45 PM
Intelligent Infrastructure: Extend Control to the IoT and Edge
Philip Dawson, VP Analyst, Gartner

With intelligent infrastructure, Software Defined, Virtualization, Hyperconvergence, Edge Computing and IoT intitatives are all pressures on IT Organizations and their budgets. Architecturally they all need planning and integrating with projects across the portfolio. This session looks at how I & O leaders should define the Internet of Edge infrastructure and operations as an extension to Core IT. Allowing IT and the business to integrate better and extend onto new business models and modes of operation. Key issues - How do you discover and define Core IT and the Internet of Edge? - How do you rationalize and reduce complexity while adding more complex IoE? - How do you scale, consolidate and manage on-prem cloud and hosting of Core IT AND IoE?


Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 03:00 PM
Roundtable: How to Develop a DevOps Culture in I&O
Colin Fletcher, Sr Director Analyst, Gartner

This roundtable discussion explores best practices and lessons learned from enterprise (not vendor) attendees on how to successfully build a DevOps culture and navigate the inevitable hurdles that arise.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 03:00 PM
Roundtable: What Is the Role of I&O in a Serverless Computing World?
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Serverless computing is an emerging software architecture pattern that promises to eliminate the need for infrastructure provisioning and management. This session will allow discussion into what serverless computing is, its pros/cons and what the role of I&O should be in enabling this computing abstraction.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 03:00 PM
Roundtable: Learn About the Market of Public Cloud Managed Service Providers - Start & Scale Your Cloud Journey with Support
Ross Winser, Sr Director Analyst, Gartner

I&O leaders intending to start and scale cloud journeys, face a whole new level of complexity and challenge. Join this session to discuss the rapidly evolving market of managed service providers for public cloud to enable you to further explore this market.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 02:00 PM|Tuesday, December 04, 2018 03:00 PM
Roundtable: VDI, Desktop as a Service and Hosted Application Best Practices for Midsize Enterprises (Exclusive for Midsize Enterprise Attendees)
Mike Cisek, Sr Director Analyst, Gartner

Join us for this lightly moderated session to discuss best practices for deploying virtual desktops, DaaS and other remote application technologies with your midsize enterprise peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
Devote Time to Building a Career — Not Just a Job
Diane Berry, VP Analyst, Gartner

IT leaders and IT professionals devote a lot of time to their job and not enough to take a long-term view of their career. The complexity in managing our work and personal life impedes our ability to find time to devote to ourselves and identifying and working toward what we want out of a career. One that successfully meets your work-life balance needs. In this session, learn practical approaches to building a satisfying and rich career.


Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
Take Four Steps to Improve CMDB Data Quality
Roger Williams, Sr Director Analyst, Gartner

Inaccurate data in CMDBs delays incident resolution and degrades change quality. I&O leaders must address data ownership, data model scope, systems of record and IT change management gaps to sustainably improve CMDB data quality.


Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
Technical Insights: The Road to DevOps — How to Automate Servers and Build the Continuous Delivery Pipeline
Paul Delory, Sr Director Analyst, Gartner

Automation is the watchword of modern, agile IT. And it often begins by automating server and application delivery. This talk offers in-depth, concrete guidance on (1) automating server provisioning and configuration management, and (2) building a Continuous Delivery pipeline. It takes a close look at the tools you'll use, and the challenges you’ll face in implementing a DevOps methodology.


Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
Balance Risk With Effective Patch Management
Terrence Cosgrove, Managing Vice President, Gartner

Effective patch management mitigates risk by eliminating domain-specific activities and applying standard processes across all enterprise systems. Discuss your patch management strategies, challenges and practices with other organizations.


Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
Navigating the Future Storage Technologies Jungle
Joseph Unsworth, VP Analyst, Gartner

Welcoming new storage technologies into data centers must be carefully navigated to transform your infrastructure. Organizations will gain insight into the timelines of maturity for next generation memory and NVMe drive technology and determine which application workloads would benefit. AI driven management will play an integral role for I&O Leaders to unlock technology innovation and to pursue the autonomous data center.


Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
Use Cases in Mining Digital Business Processes Flowing Through Your IT Infrastructure
Federico De Silva, Sr Director Analyst, Gartner

As more business processes becoming digitized, in other words they go from analogue fax, phone, paper, to fully digital, I&O leaders have an opportunity to exploit the vast amounts of data flowing through their IT systems to extract business insight. We will explore how I&O leaders have added value beyond technical insight to their organizations by helping them understand the business context.


Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
Technical Insights: What I&O Professionals Need to Know About Hybrid Architectures
Matthew Brisse, VP Analyst, Gartner

The next-generation data center will not be the center of your data. In fact, we can't call it a data center anymore - hybrid architectures and services are now distributed throughout the digital environment. Hybrid architectures must be agile, fluid and programmable. I&O technical professionals must increase their ability to respond to business demands by leveraging disruptive technologies and embracing a new way of thinking. This session will address the impact of cloud first strategies, infrastructure automation and orchestration advancements and how dev/ops must transition to a hybrid service broker role.


Tuesday, December 04, 2018 03:00 PM|Tuesday, December 04, 2018 03:30 PM
The Journey to the Mix: Private Cloud, Public Cloud and Edge
Thomas Bittman, Distinguished VP Analyst, Gartner

Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the edge – enabled and managed by I&O.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 03:45 PM|Tuesday, December 04, 2018 04:30 PM
IBM Vendor User Roundtable

IBM: Additional Session Details Coming Soon

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 03:45 PM|Tuesday, December 04, 2018 04:30 PM
Nlyte Software: Advice From Leading Organizations on Optimizing Infrastructure Operations
Hal Nyseth, Engineering Operations Manager, CBRE
Mark Gaydos, CMO, Nlyte
John Miller, Senior Technical Staff Member, IBM Global Technology Services
Angela Pfeffinger, Portfolio Area Leader, Cerner
Joseph Soliman, Director, Bank of New York Mellon
William Frazier, Manager, Platform Engineering, Nutanix

BYN Mellon, Cerner, IBM and Nutanix professionals will discuss their strategies in improving the operational performance of their computing infrastructure in this interactive panel. Join us to hear how these leading organizations use technology to reduce costs while tackling the high demands of their respective businesses. Also learn best practices and pitfalls from our panel’s real-world successes and challenges.


Tuesday, December 04, 2018 03:45 PM|Tuesday, December 04, 2018 04:30 PM
Cohesity: Secondary Data. Simplified.

Data is a everywhere; the lifeline and strategic differentiator. Join this session to hear first-hand from Jon McFarland, Security Analyst at 1st Security Bank on how with Cohesity they: • Simplified their secondary data and apps infrastructure • Increased operational efficiency and lower TCO • Gained business insights from their previously dark data


Tuesday, December 04, 2018 03:45 PM|Tuesday, December 04, 2018 04:30 PM
Zerto: How UW Health is simplifying IT with Zerto’s converged DR and Backup

Tired of periodic backups that don’t meet the availability demands of your business? Worried about recovering quickly from an outage or ransomware? Hear from UW Health and how they are building an IT resilience Strategy to drive new efficiencies by replacing complex legacy solutions with continuous journal-based recovery. It’s time to revolutionize your data protection strategy with continuous journal-based recovery – this is the future!


Tuesday, December 04, 2018 03:45 PM|Tuesday, December 04, 2018 04:30 PM
Veritas: Three New Ways to get More Business Value from your Data

Raw data doesn’t drive actions for BI or AI apps—it’s extracting insights from that data that maximizes information capital. Veritas Cognitive Object Storage brings intelligence to your data, providing context to manage, search and take actions. This session presents multiple real-world examples of how Veritas Cognitive Object Storage helps organizations turn raw data into an information asset that delivers business value.


Tuesday, December 04, 2018 03:45 PM|Tuesday, December 04, 2018 04:30 PM
Inspur Systems: AI Solutions and Use Cases Up Close
Dolly Wu, VP, Cloud Datacenter, USA Division, Inspur Systems Inc.

Join this session to learn Inspur actual AI use cases on how companies like Microsoft, Alibaba and Baidu are deploying AI at scale with a close look at leading-edge technologies that enable AI deployments. This session will also explore: - Benchmark numbers on various training and inference workloads, optimized by using GPU or FPGA. - How Resource Pooling Technologies improves datacenter resource utilization - Leverage OpenPower solutions with NVLink support between CPUs and GPUs for massive throughput on deep learning and AI workloads.


Tuesday, December 04, 2018 03:45 PM|Tuesday, December 04, 2018 04:30 PM
Dell EMC: Your data is telling you something. Are you listening?

See data in a new way. As a capital asset that offers massive value. In this session, we’ll provide examples of companies who have embraced the digital economy and used data to disrupt industries. You will also see how you can leverage data to strengthen and differentiate your offerings using Dell EMC industry-leading solutions to unlock your Data Capital.


Tuesday, December 04, 2018 04:30 PM|Tuesday, December 04, 2018 05:00 PM
Networking Break


Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 05:45 PM
Ask the Analyst: Creating an Edge and Cloud Strategy
Bob Gill, VP Analyst, Gartner
Thomas Bittman, Distinguished VP Analyst, Gartner

This session will allow participants to ask questions and to share experiences and success stories they have encountered as they advance along the path toward cloud and/or edge computing and IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 05:45 PM
Guest Keynote: Exponential Organizations
Salim Ismail, Founding Executive Director/Global Ambassador, Singularity University

As a result of accelerating change, a new breed of businesses is scaling 10 times faster than established organizational structures. Salim Ismail calls these exponential organizations. This talk describes the characteristics and attributed of these organizations and finishes with how to implement these ideas into established companies. He looks at today’s fastest growing technologies and the social impact they will have on our organizational, political, legal, educational, and medical systems. From artificial intelligence to biotech, these disruptive technologies are changing the face of many disparate industries and creating new innovations and opportunities. Audiences walk away with a tailored action plan for moving forward that utilizes five internal and five external strategies to spur astounding growth – like partnering with an incubator and transforming their organization’s leadership team.


Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 05:45 PM
Meetup: Delivering projects that enable business growth

a. How do we map I&O to business outcomes? b. What are others doing to demonstrate business impact? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 05:45 PM
Meetup: Skilling and re-skilling IT personnel

a. What skills are most needed? b. Where are others looking to find new talent?Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 05:45 PM
Meetup: Disaster recovery strategies

a. How are other making the case for a more strategic approach to DR? b. How do I get me executive team’s attention? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 05:45 PM
Exclusive Ask the Analyst for Senior Leadership Circle: How I&O Can Become a Trusted Cloud Management Partner
Colin Fletcher, Sr Director Analyst, Gartner

Cloud computing services use has become commonplace for many enterprises. What role can I&O play in such deployments ? What considerations and steps can you take to support these initiatives ? If your enterprise has or will be embarking on a cloud computing deployment, join us for this group discussion focused session.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 06:00 PM
Roundtable: Securing Cloud Computing
Mark Horvath, Sr Director Analyst, Gartner

This Roundtable will allow attendees to share experiences and strategies for security cloud-based services including SaaS, PaaS and IaaS services.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 06:00 PM
Roundtable: Key Cost Optimization Barriers and Issues — What Is Stopping You From Doing I&O Better?
Robert Naegle, VP Analyst, Gartner

This peer interaction session will focus on the challenges of optimizing IT operations and how we can do more with what we have, reduce where needed and make better investments in business outcomes. Please come prepared to share both your challenges and success in optimizing I&O operations in an open round table discussion with your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:00 PM|Tuesday, December 04, 2018 06:00 PM
Roundtable: How to Select the Right ITSM Toolkit for Your Organization
Jim Burton, Sr Director Analyst, Gartner
Ed Holub, Managing Vice President, Gartner

This session will review the ITSM tools market and provide guidance on how to select the right set of tools for the client's organization.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, December 04, 2018 05:45 PM|Tuesday, December 04, 2018 07:15 PM
Exhibit Showcase Networking Reception


Tuesday, December 04, 2018 05:55 PM|Tuesday, December 04, 2018 06:15 PM
Magic Quadrant for Storage
Stanley Zaffos, VP Analyst, Gartner

Learn how Magic Quadrants for storage are created, what they measure, and their relationship to Critical Capabilities research. Learn how to use Magic Quadrants to improve staff productivity and reduce the risks associated with infrastructure refreshes, and use them and their companion critical capabilities notes to provide negotiation leverage.


Tuesday, December 04, 2018 06:25 PM|Tuesday, December 04, 2018 06:45 PM
Electric Cloud Theater Session

Electric Cloud Theater Session: Additional Session Details Coming Soon


Tuesday, December 04, 2018 06:55 PM|Tuesday, December 04, 2018 07:15 PM
Cumulus Networks: Network Changes Needed for the Digital Transformation Age
Ami Badani, VP of Marketing, Cumulus Networks

Fundamental needs have changed rapidly around the network, demanding automation, scalability and agility. In this session, learn why network disaggregation is a key step to help organizations meet these challenges by offering flexibility and agility to support automation and application support.


Tuesday, December 04, 2018 07:30 PM|Tuesday, December 04, 2018 10:30 PM
Nutanix Sponsored Reception

Nutanix


Wednesday, December 05, 2018 07:00 AM|Wednesday, December 05, 2018 07:45 AM
Wasabi Technologies: The Bottomless Cloud

Imagine a world in which storage costs no longer impeded progress. Using, what Tom calls The Bottomless Cloud, organizations will transition into a post-industrial era that focuses on the limitless abundance of data. In the same way that limitless electric power ushered in one hundred years of new industries and innovation, the Bottomless Cloud will spur new business models and a new age of innovation that we have only begun to imagine.


Wednesday, December 05, 2018 07:00 AM|Wednesday, December 05, 2018 08:00 AM
Attendee Breakfast - Networking by Topic

Configuration Management Issues and Opportunities Strategies to Control Storage Growth Are you using artificial intelligence/machine learning technologies? Tracking Software Licenses in The Cloud Virtualization Management Network Management Best Practices Desktop Virtualization Dealing With an Aging Workforce How do You Deal With Social Media Within Your Organization? Building a Private Cloud Best Practices in IT Ops For Managing an Increasingly Mobile Workforce Have you been the victim of ransomware? Best practices to avoid it… Service-Level Agreements  Have you been involved in a blockchain project? Windows Server Migration Plans? Unified Communications (UC) what is your roadmap? What are your expected wins? How do you determineTCO or track IT financials? Executive Leadership Experience Participants Are you using artificial intelligence/machine learning technologies? Have you been the victim of ransomware? Best practices to avoid it… Have you been involved in a blockchain project? How is the European Union's GDPR affecting your I&O organization? Best practices in the I&O organization working with your organization's security team


Wednesday, December 05, 2018 07:00 AM|Wednesday, December 05, 2018 06:00 PM
Registration


Wednesday, December 05, 2018 07:00 AM|Wednesday, December 05, 2018 06:00 PM
Event Concierge

Not sure what sessions to attend? Let Gartner Event Concierge help you create a custom agenda. Just email us at DataCenterConciergeNA@gartner.com and we’ll be in touch soon.


Wednesday, December 05, 2018 07:00 AM|Wednesday, December 05, 2018 06:00 PM
Enterprise IT Leaders Lounge

Please join us in our exclusive, members only Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 08:15 AM|Wednesday, December 05, 2018 09:00 AM
Successfully Scaling DevOps
George Spafford, Sr Director Analyst, Gartner

DevOps has rapidly moved from a niche to a mainstream approach, but most I&O groups haven't addressed the fundamental people, cultural and skill changes required. Learn the key methods to build a solid foundation for DevOps to scale to be the primary I&O mindset.


Wednesday, December 05, 2018 08:15 AM|Wednesday, December 05, 2018 09:00 AM
DevSecOps: Seamlessly Integrating Security Into DevOps
Neil MacDonald, Distinguished VP Analyst, Gartner

Traditional security approaches won't work well with DevOps-style workflows, yet organizations are tasked with the security and compliance of the applications and services that are delivered from these rapid development processes. This presentation will outline specific best practices to integrate security into DevOps, delivering DevSecOps, without breaking the collaborative nature of DevOps.


Wednesday, December 05, 2018 08:15 AM|Wednesday, December 05, 2018 09:00 AM
Technical Insights: Software-Defined Infrastructure From the Edge to the Cloud
Paul Delory, Sr Director Analyst, Gartner

Software-defined data center platforms power the hybrid cloud. They can provide a unified, API-driven control plane for both public cloud and on-premises infrastructure. Now, they're being extended to the edge to manage the Internet of Things. Here's a technical deep-dive into SDDC architectures, with a comparison of commercial SDDC platforms from VMware, Microsoft, Red Hat and Nutanix.


Wednesday, December 05, 2018 08:15 AM|Wednesday, December 05, 2018 09:00 AM
The IBM Mainframe Platform: Ongoing Challenges, New Opportunities
Mike Chuba, Managing Vice President, Gartner

Many organizations continue to invest significant sums in their IBM mainframe environment. Yet issues such as software pricing and skills availability continue to be raised as reasons why for some, further investment needs to be curtailed and migration options need to be explored. This session provides insight into the role the mainframe will play within an organizational's portfolio of IT assets, and what tactics and strategies users can employ to get the maximum return on their mainframe investment.


Wednesday, December 05, 2018 08:15 AM|Wednesday, December 05, 2018 09:00 AM
Technical Insights: Top AWS and Microsoft Azure Mistakes You’ll Want to Avoid
Elias Khnaser, Sr Director Analyst, Gartner

Ever wonder if you've made mistakes with your Amazon Web Services (AWS) or Microsoft Azure environment? You might be surprised. With so many moving parts, AWS and Azure IaaS is ripe for catastrophic misconfiguration. Even worse are the architectures doomed for failure before they're ever turned on. Don't be that architect. Join Elias on this exploration of the biggest mistakes he's seen in the field across scores of AWS and Azure IaaS inquiries.


Wednesday, December 05, 2018 08:15 AM|Wednesday, December 05, 2018 09:00 AM
The Culture Prism: Starting Effective Conversations About Culture
Katherine Lord, VP Analyst, Gartner

Culture is the most frequently mentioned obstacle to change, and I&O leaders are experiencing this first hand. It is considered hard to understand and even harder to change, and therefore often overlooked. This session will help you understand what culture is, how to start effective conversations about your culture and how to move forward with influence.


Wednesday, December 05, 2018 08:15 AM|Wednesday, December 05, 2018 09:00 AM
How Will Consumption-Based Infrastructure Change the Market
Stanley Zaffos, VP Analyst, Gartner

Cloud-based Dev/Ops/Test, AI/DL, and IoT are demanding a rethink of infrastructure design and operation that places a greater emphasis on autonomic operation, ecosystem support, cloud, integration, vendor postsales support capabilities, cost, and asset management while reducing the importance of more traditional measures of product attractiveness such as performance, availability and scale. In this presentation, we explore new vendor sales models through the following key issues: • What are the pain points that are driving infrastructure change? • What are consumption and subscription lease/rental programs and how do they deliver maximum value? • How should alternate infrastructure strategies be developed and exploited?


Wednesday, December 05, 2018 09:15 AM|Wednesday, December 05, 2018 10:00 AM
Schneider Electric: From Buzzwords to Reality: Managing Edge Data Centers
Kevin Brown, Senior Vice President of Innovation and Chief Technology Officer, Schneider Electric

Hype around edge computing may be at a peak but so is confusion. What’s certain is today’s hybrid computing architecture will require a more robust edge infrastructure. We’ll cover 3 areas our industry must improve to overcome challenges and deliver on edge’s promise: integrated ecosystem, management tools and analytics & AI to augment staff. We’ll clarify edge’s current state and what it will take for industry to build a foundation for success.


Wednesday, December 05, 2018 09:15 AM|Wednesday, December 05, 2018 10:00 AM
Western Digital: Creating the Next Generation of Data-Driven Infrastructure
Phil Bullinger, Sr. Vice President and General Manager, Western Digital

Our world is becoming more data-centric every day, driven by advances in data science and an increasing diversity of applications. To meet these challenges, IT resources must be easily deployed and agile while optimizing performance, scalability and efficiency. This session will focus on how data-centric infrastructure can be realized through the convergence of emerging technologies, open standards and innovative HW/SW solutions.


Wednesday, December 05, 2018 09:15 AM|Wednesday, December 05, 2018 10:00 AM
BigPanda: United Airlines Embraces Autonomous Digital Operations
Sarah Griffith, Sr Manager, United Airlines

Large, complex IT organizations must contend everyday with performance and availability issues, escalating costs, and the complications of new digital initiatives. In response, transformational IT leaders at large, dynamic enterprises are embracing autonomous digital operations. Join this session to hear IT leaders from United Airlines share their path to autonomous, and why BigPanda is a trusted partner on this journey.


Wednesday, December 05, 2018 09:15 AM|Wednesday, December 05, 2018 10:00 AM
Curvature: The Decision to Go SD-WAN | A Dell Technologies Case Study
Jason Chan, Director, Global Network Services, Dell
Mark Nichols, Chief Product Officer, Curvature

Learn how industry giant, Dell Technologies, transitioned to SD-WAN. Gain first hand insight on the decision-making process, the technology solutions, the stakeholders and steps taken. Help understand what stage your business is at and what you would need to plan so your company can migrate to this game-changing technology.


Wednesday, December 05, 2018 09:15 AM|Wednesday, December 05, 2018 10:00 AM
INFINIDAT: Storage Cost Secrets – Achieving Strategic Success

Data is a strategic enabler for digital transformation while the cost of data storage varies significantly between technologies and consumption models at petabyte scale. Enterprise data is growing at a CAGR of 50% while IT budgets are growing modestly or remain flat. Transform Economically, not just Digitally, by learning a pragmatic approach for calculating storage costs that will enable your company’s strategy for success.


Wednesday, December 05, 2018 09:15 AM|Wednesday, December 05, 2018 10:00 AM
Ivanti: Automate Your Operational Workflows to AWS and Other Clouds
David Iannotti, Sales Engineering Lead, ITxM, Ivanti
Sean Martinez, Pre Sales Engineer, Ivanti

Enterprises are embarking on digital transformation initiatives, supported with automation that extends operational workflows out to multi-cloud environments. I&O leaders need to remove the manual processes that slow down innovation, lower governance and increase costs. Learn how you can fully automate the request, provisioning and management of cloud resources, such as EC2 instances in AWS, while improving your service management processes.


Wednesday, December 05, 2018 09:15 AM|Wednesday, December 05, 2018 10:00 AM
Flexential: Balancing Act: Digital Transformation

Struggling to balance status quo & keep up with digital transformation? Join Jason Carolan, Chief Cloud Officer, as he discusses a study conducted with Microsoft showcasing the challenges IT organizations face & insights needed to drive business growth. •Managing the weight of digital transformation •Balancing growth & security requirements •Optimizing the customer experience with Edge Plus, real-world examples from our customer Hitachi Vantara.


Wednesday, December 05, 2018 10:15 AM|Wednesday, December 05, 2018 11:00 AM
Meetup: Cost optimization strategies

a. What 3 things are others doing to do more with what they already have? b. Where else should we look to cut costs? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 10:15 AM|Wednesday, December 05, 2018 11:00 AM
Meetup: Attracting, developing and retaining IT personnel

a. How are you addressing skill and training requirements? b. How are others finding talent to support digital business? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 10:15 AM|Wednesday, December 05, 2018 11:00 AM
Meetup: Operations related security issues

a. Top 5 operational security issues we are facing? b. Improving the operations and security working relationship? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 10:15 AM|Wednesday, December 05, 2018 11:00 AM
Case Study: Lessons From the Front Lines of Digital Transformation – How DevOps Blew Up OC Tanner
Niel Nickolaisen, Chief Information Officer, OC Tanner

In this case study session Niel Nickolaisen, CTO of OCT, explains how the IT team at OCT used agile, lean and DevOps and changed its leadership model to build the technology platform and processes that are taking the company into its future as a technology company. Niel will share the specific models his team used to pull of this transition and explain the lessons they learned as they navigated into what were, for OCT, unchartered waters.


Wednesday, December 05, 2018 10:15 AM|Wednesday, December 05, 2018 11:00 AM
Case Study: Transforming the Employee Support Experience through advanced Data Analytics, Personas, and Chatbots when Every Minute Matters: Capital One Case Study
Rebecca Nicholas, Vice President of Technology, Capital One

Every minute matters at Capital One. Learn how Capital One is transforming to a Digital Support Experience for employees using advanced Analytics, Personas, and Chatbots.


Wednesday, December 05, 2018 10:15 AM|Wednesday, December 05, 2018 11:00 AM
Case Study: Myths and Realities of the Cloud - the journey to understand, position and ultimately leverage Cloud services

First hand review of Conagra Brands journey to understand, position and ultimately leverage Cloud services including Myths and Realities of the Cloud


Wednesday, December 05, 2018 10:15 AM|Wednesday, December 05, 2018 11:00 AM
Case Study: Multi-cloud strategy to enable Digital Transformation
Vishal Khapre, Head of Infrastructure and Operations, 7-Eleven

Datacenters are thing of the past, and an enterprise cannot be enabled for digital transformation with a single cloud. Learn about 7-Eleven’s journey towards multi-cloud strategy with datacenter exit to fuel the digital transformation. A story of balancing act with multiple cloud providers to create an internal infrastructure startup. Infrastructure and Operations must be bootstrapped to generate enough impetus to create sustained operational excellence.


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
Pluribus Networks Solution Provider Session

Pluribus Networks: Additional Session Details Coming Soon


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
CXtec: Redefine the IT Value Life Cycle

If you manage the life cycle of your IT investments, then you’re probably looking for ways to enhance operations and stretch your budget. In this session, you’ll learn how life cycle management strategies help you redefine your IT strategy and maximize value in every area of your infrastructure. Hear case studies of success from an innovative ride-sharing company, a global oil and gas provider, a lottery organization, a university, and more.


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
IBM: Accelerate the Enterprise Cloud Journey with IBM Services

As digital initiatives drive the move to cloud, IT is challenged with how to enable the innovation of the business while also minimizing risk and cost. This requires an evolution of skills, processes, and technology as a new operating model is created. IBM General Manager Mohammed Farooq will share how IBM is approaching this transformation with clients through Multicloud Management Services powered by IBM Multicloud Management Platform – a cloud management platform that provides a unified user experience for governance, orchestration and service management across IT Service Management and DevOps environments.


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
Datrium: Lead Bank's Formula for 80x Improved Performance & Recovery

Come learn how to deliver the benefits below from a single solution: - Deliver low latency application performance at scale with industry standard servers and SSDs - Eliminate time consuming storage LUN management - Avoid the complexity of a separate dedicated backup solution - Make sure your disaster recovery plans are failproof - Protect your data from breaches and ransomware attacks


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
Virtual Instruments: Leveraging AI-based Analytics to Improve IT Infrastructure Visibility and Control

Rick Albers, Principle Infrastructure Architect for a major west coast-based healthcare provider will discuss how they deliver Service Level Assurance for their mission critical healthcare applications. He will discuss their best practices, architecture standards and app-centric infrastructure monitoring and AIOps technology. Rick will also describe how IT delivers value through the critical systems that support Patient Care, Physicians, Prescription Management and ultimately Hospital Operations. You will learn: • Best practices for healthcare IT infrastructure management • How they deploy real-time infrastructure monitoring and analytics to proactively ensure application performance • How he and his organization have eliminated infrastructure issues and put an end to the IT ‘war room’.


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
Avi Networks: Container PaaS Case Study at Deutsche Bank

Deutsche Bank’s platform team has implemented a container-based PaaS to decrease time-to-market for applications in the competitive environment for financial services by delivering “everything-as-a-service” to their application teams. In this session learn how automation with Kubernetes and Avi Networks’ modern load balancing platform increases application availability, security, and observability across multiple data centers and public cloud.


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
Cisco: Good Multicloud Starts at Home
Todd Brannon, Product Marketing Sr. Director, Cisco

In a world where it’s no longer a question of cloud-first, but just a question of where, a strategy and technology for workloads that stay on-prem becomes paramount. Join us for this practical exploration of modern private cloud and lessons learned from Cisco IT.


Wednesday, December 05, 2018 11:15 AM|Wednesday, December 05, 2018 11:45 AM
NS1: Case Study: How Dropbox Built Their Edge Network
Jonathan Lewis, VP Product Marketing, NS1

Over half a billion users use Dropbox for file sharing and collaboration. To support this scale, Dropbox implemented a global edge network. In this session, Dzmitry Markovich, Dropbox Director of Engineering, will review how his team went about building and optimizing their Edge infrastructure. Session attendees will gain a better understanding of the benefits, technical approaches and decision criteria in adopting an edge strategy.


Wednesday, December 05, 2018 11:45 AM|Wednesday, December 05, 2018 12:30 PM
IBM: The Strategic Role of IBM Z in a Multi-cloud Infrastructure
ROSS MAURI, GENERAL MANAGER, IBM Z, IBM Z

Creating competitive advantage in digital business requires new levels of agility. Listen to Ross Mauri, General Manager of IBM Z and LinuxONE, explain IBM Z's role in a multi-cloud infrastructure. He and other IBM Executives will discuss how IBM Z has become an open and agile development platform, provides flexibility and choice through cloud deployment options and delivers the services and experiences that your business and users demand.


Wednesday, December 05, 2018 11:45 AM|Wednesday, December 05, 2018 12:45 PM
Attendee Lunch


Wednesday, December 05, 2018 11:45 AM|Wednesday, December 05, 2018 01:45 PM
Exhibit Showcase Dessert Reception


Wednesday, December 05, 2018 12:00 PM|Wednesday, December 05, 2018 12:20 PM
Magic Quadrant for Disaster Recovery as a Service (DRaaS)
Mark Jaggers, Sr Director Analyst, Gartner

This session showcases the Gartner Magic Quadrant for Disaster Recovery as a Service. DRaaS emerged to address the need of IT organizations — which did not have the required staffing and/or secondary center facility — to support increasingly aggressive recovery-time targets. Learn how to leverage the DRaaS MQ when choosing among the 500+ providers in the marketplace and avoid underserving or overcharging the business.


Wednesday, December 05, 2018 12:00 PM|Wednesday, December 05, 2018 01:00 PM
Senior Leadership Circle Lunch: Creating Culture For the Fast Changing Digital Future
Cheryl Cran, Author, Consultant, Leadership speaker, CEO, Evolutionary Business Solutions Inc.

There is increasing pressure and pace to get to the digital future while also overseeing and ensuring the current business is being successfully managed. The challenges include the need for cultural change, filling the skills gaps and finding the right people to do the work needed for now and into the future. In this 30 minute lunch presentation with the founder of Nextmapping and Future of Work Expert Cheryl Cran you will learn: • The skills solution - skills needed now and into the future to maximize ‘legacy’ and innovation • The mindset agility needed to think with both a ‘legacy’ mindset while creating systems and solutions for the digital future • The people solution - how to leverage the unseen skills of your talent pool and identify the opportunities to improve the gap in talent • Action items and follow that can be taken back to the business for immediate implementation and success

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 12:30 PM|Wednesday, December 05, 2018 12:50 PM
Actifio, Inc.: Simplifying and Accelerating Database Refreshes in the Cloud Never Sounded So Good!

The session will discuss the experience of a large audio company who reduced their SAP database refresh time for test and dev purposes. They run their 30TB SAP instance in the public cloud, and their typical refresh times took 2-3 weeks of manual scripts which could only be only completed twice a year. You will hear the details about how they partnered with Actifio and are now able to complete their database refreshes in just an hour and refresh their data monthly in the public cloud.


Wednesday, December 05, 2018 01:00 PM|Wednesday, December 05, 2018 01:20 PM
KEMP Technologies: 3 App Delivery Pitfalls with a Multi-Cloud Ecosystem

Worried about app availability and performance across mixed environments? Will cloud reliability become a factor? Will the network get in the way? Digital transformation demands a new app delivery architecture. We will explore 3 pitfalls to your app delivery across a multi-cloud ecosystem and how you can properly architect your infrastructure to ensure optimal application experience.


Wednesday, December 05, 2018 01:25 PM|Wednesday, December 05, 2018 01:45 PM
The Infrastructure Strategies Hype Cycle
Henrique Cecci, Sr Director Analyst, Gartner

This session covers Gartner's 2018 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including; edge computing, bimodal Mode 1/Mode 2 Multimode infrastructure, Internet of Things, software-defined anything, cloud- and container-based delivery, and virtualization.


Wednesday, December 05, 2018 01:45 PM|Wednesday, December 05, 2018 02:30 PM
Ask the Analyst: How Do I Connect to the Cloud? - VPN, SDN and Colocation Interconnection Options Compared
Bob Gill, VP Analyst, Gartner

While most enterprises are actively engaged with using cloud-based resources in 2018, connecting the enterprise to the cloud often lags behind in terms of sophistication, security, and architecture. There are several approaches far superior than simple Internet or VPN private internet access. This session will provide an overall framework in which to place cloud conductivity options, highlight the strengths and weaknesses of each option, and recommend best use case decisions.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 01:45 PM|Wednesday, December 05, 2018 02:30 PM
Ask the Analyst: Technology Trends Impacting Midsize Enterprises (Exclusive to Midsize Enterprise Attendees)
Mike Cisek, Sr Director Analyst, Gartner

Join a small group of midsize enterprise IT leaders for this highly interactive Q&A session. Frequently asked questions include: • What are the main technology trends impacting midsize enterprises digital business model? • Which technologies can improve business outcomes for midsize enterprises? • How can midsize enterprise IT leaders leverage specific technologies to address self-identified challenges and priorities?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 01:45 PM|Wednesday, December 05, 2018 02:30 PM
Guest Keynote: The Upside of Stress: Why Stress is Good for You, and How to Get Good at It
Dr Kelly McGonigal, Health Psychologist & Lecturer, Stanford University

Stress is unavoidable. But is it always harmful? Stanford psychologist and award-winning author Kelly McGonigal, PhD, offers a surprising new view of stress — one that reveals the upside of stress, and how to capitalize on its benefits. The latest science shows that stress can make us smarter, stronger, and more resilient. Stress can even help you connect with what you care about most and strengthen close relationships. This session will explore both what makes stress good for you, and what you can do to get good at stress. Learn how to cultivate a mindset that helps you thrive under stress, and simple strategies for transforming the biology of your stress response, to improve health and well-being. The new science of stress resilience will give you a renewed sense of optimism about your own ability to handle whatever challenges life brings.


Wednesday, December 05, 2018 01:45 PM|Wednesday, December 05, 2018 02:45 PM
Exclusive Roundtable for Senior Leadership Circle: Developing an Organizational Structure for Cloud — What Works and What Does it Look Like?
Katherine Lord, VP Analyst, Gartner

This roundtable discussion explores best practices and lessons learned from enterprise (not vendor) attendees on how to successfully organize I&O for cloud solutions, while navigating the inevitable hurdles that arise.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 01:45 PM|Wednesday, December 05, 2018 02:45 PM
Roundtable: Exploring Software-Defined Use Cases
Roger W. Cox, VP Analyst, Gartner

Sharing use case experiences from 3-tier infrastructure displacement to IT at the edge to IT in the cloud. Who is doing what and why? Future plans.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 01:45 PM|Wednesday, December 05, 2018 02:45 PM
Roundtable: How Must Non-IT Operations Teams Change as DevOps and Mode 2 Scale?
Colin Fletcher, Sr Director Analyst, Gartner

As DevOps and Mode 2 practices expand in an organization, how must other departments, outside development and operations, also change their practices?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 02:30 PM|Wednesday, December 05, 2018 03:00 PM
Networking Break


Wednesday, December 05, 2018 02:45 PM|Wednesday, December 05, 2018 03:15 PM
Dell EMC Solution Provider Session

Dell EMC Solution Provider Session: Additional Session Details Coming Soon


Wednesday, December 05, 2018 02:45 PM|Wednesday, December 05, 2018 03:15 PM
Open Systems: From The Gate To Your Plate: Gategroup’s Journey To SD-WAN

Abstract: Hear from Garth Gray, Vice President Global IT Infrastructure at gategroup, about their transformation from a MPLS network to a global secure SD-WAN, including strong integration of Microsoft Azure Cloud. Find out how gategroup achieved 24x7 availability of business-critical applications while lowering costs of 25% and modernizing their network.


Wednesday, December 05, 2018 02:45 PM|Wednesday, December 05, 2018 03:15 PM
Intel: Exploiting Memory for All It’s Worth
Kristie Mann, Director - Persistent Memory Product Man, Intel / Data Center Group (DCG)

Data is business gold, and Intel’s new Optane™ persistent memory technology will give you a pathway to mine more of it at lower cost. Join us for an in-depth look at how Intel is re-imagining the memory and storage hierarchy to expose greater value from data—for today’s enterprise and tomorrow’s. One lucky session attendee will win a 2nd Generation Amazon Echo Show.


Wednesday, December 05, 2018 03:00 PM|Wednesday, December 05, 2018 03:30 PM
Cisco: Transforming IT Operations w/ Intent-Based Networking in DC
Daniel McGinniss, Sr. Director, Data Center Marketing, Cisco Systems

Find out how to put time on your side and discover how IT teams use intent-based networking (IBN) to slash network downtime and performance issues. Join us to understand how IBN uses policy, automation and analytics to minimize human error, network drift and security risk. Plus, ask questions of the experts during the live Q&A.


Wednesday, December 05, 2018 03:00 PM|Wednesday, December 05, 2018 03:30 PM
ScienceLogic: Findings from 300+ Practitioners on the Promise of AIOps
Raj Patnam, VP Global Solutions, Science Logic

The promise of AIOps is to apply big data and AI/ML to automate IT Ops and deliver a more resilient customer experience. While that promise is predicated on major advances in neural nets and cognitive sciences, successful outcomes demand refined, contextualized data that is actionable. During this session, we’ll review findings of 300+ AIOps practitioners, business use cases, and explain why data is the key to unlocking the promise of AIOps.


Wednesday, December 05, 2018 03:00 PM|Wednesday, December 05, 2018 03:30 PM
Service Express: “I’m not dead, I feel fine!” The Life Cycle of Your Hardware
Jake Blough, Chief Technology Officer, Service Express

IT infrastructure changes often and can usher in new server, storage and network equipment on a regular basis. Are hardware refreshes based on performance needs, strategic goals or vendor quotas? Learn more about the full life of data center equipment and the critical factors - reliability, performance benchmarks, failure rates, security concerns, stability, support – that shape informed decisions to extend or upgrade.


Wednesday, December 05, 2018 03:00 PM|Wednesday, December 05, 2018 03:30 PM
VMware: Rethinking the Network: SD-WAN Paves the Way for Businesses

SD-WAN has become a network disruptor and business enabler, allowing seamless, reliable, and pervasive connections across cloud, data centers, and remote branches using any transport available. But unlike a typical WAN, SD-WAN continues to evolve, offering a fast on-ramp to business growth initiatives. In this session, VeloCloud discusses its vision for the future of SD-WAN and how it will be a key part in the evolution of the network.


Wednesday, December 05, 2018 03:00 PM|Wednesday, December 05, 2018 03:30 PM
Leonovus: 3 Strategies for Taking Storage to the 22nd Century
Tim Bramble, VP Product Management, Leonovus

Tim will discuss 3 critical strategies successful enterprises are employing today to preserve and future-proof their data for decades. We will illustrate the benefits of adopting a multi-cloud approach while avoiding the pitfalls of vendor lock-in. We will also demonstrate how new technologies like blockchain can be leveraged to keep your data secure regardless of where it’s stored, as well as to address your compliance requirements.


Wednesday, December 05, 2018 03:00 PM|Wednesday, December 05, 2018 03:30 PM
DriveScale: Don't Panic! Compose Yourself with Composable Infrastructure

Data centers are being stressed by the exponential growth of big data, AI, analytics and container-based applications. DriveScale's Composable Infrastructure is designed to create dynamic infrastructure with cloud-like agility and scale at the touch of a button. Learn about this exciting new solution for enterprise​ and cloud data centers from founder Tom Lyon and industry expert Brian Pawlowski.


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 04:15 PM
Utilize Micro Modular Data Centers to Secure Your Edge Infrastructure
Jeffrey Hewitt, VP Analyst, Gartner

Edge deployments are projected to grow, and the greatest risk to edge infrastructure is that it is often unattended. This presentation will examine the features and functions of micro modular data centers and how and why you should use them to support your edge infrastructure. An overview of the provider types and how to make the right provider selection will also be covered.


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 04:15 PM
Managing Risk and Optimize Cost in the New World of Hybrid Cloud and Hybrid IT
Sid Nag, Sr Director Analyst, Gartner

As organizations move toward a digital business model, CIOs and IT leaders must be equipped to adopt cloud-based services, replacing traditional on-premises infrastructure. They need to understand and communicate both the risks and rewards of a hybrid infrastructure as well as optimize costs as they adopt these services that are needed to achieve hybrid cloud benefits including agility, innovation, speed and savings. This presentation will discuss: • What are the benefits derived from hybrid infrastructure and services? • Wh at are the risks to be managed? • What processes should you adopt to support the desired benefits? How do you optimize costs?


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 04:15 PM
Magic Quadrant for Distributed File Systems and Object Storage
Julia Palmer, Sr Director Analyst, Gartner

Reviewing the latest Magic Quadrant for distributed file systems and Object Storage.


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 04:15 PM
Magic Quadrant for Software Asset Management Tools
Roger Williams, Sr Director Analyst, Gartner

This session will focus on the Magic Quadrant for Software Asset Management Tools.


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 04:15 PM
AI Is Coming, Is Your Infrastructure Ready ?
Alan Priestley, Sr Director Analyst, Gartner

Whether in the cloud or a local data center, the infrastructure requirements for AI-enabled applications will challenge existing resources and will require careful deployment planning to achieve success and maximize potential benefits. This session will advise what steps I&O leaders must take to prepare their infrastructure to meet the demands of these AI-enabled applications. • Making the cloud vs. local DC deployment decision • What technology should be implemented to support AI applications development and deployment • Which vendors are best aligned to support your AI deployments


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 04:15 PM
Your Multicloud Playbook: Strategy, Architecture, Use Cases and Deciding Which Application to Migrate to Which Cloud
Elias Khnaser, Sr Director Analyst, Gartner

Using IaaS and PaaS services from multiple cloud providers appeals to technical professionals that are looking to mitigate risk, reduce lock-in, increase flexibility and capitalize on the strengths and innovation of the cloud providers. However, multicloud is complex. In this session, we will discuss multicloud strategy and identify the different multicloud architectures. We will explore high value use cases and we will answer the million-dollar question: Which cloud should I you migrate your applications to and based on what criteria?


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 04:15 PM
Maverick: Artificial Intelligence Will Result in Fewer, but Bigger, Disasters
John McArthur, Sr Director Analyst, Gartner

Applying the insights from Maverick Research, "Artificial Intelligence will result in Fewer, but Bigger, Disasters," learn how to establish boundaries between AI controlled systems to contain risks, maintain systems of human control as fail safes, and reduce the dependency on non-human-replicable systems/processes providing existential support.


Wednesday, December 05, 2018 03:45 PM|Wednesday, December 05, 2018 05:15 PM
Workshop: Driving Cultural Transformation With Future Ready Leaders and Teams
Cheryl Cran, Author, Consultant, Leadership speaker, CEO, Evolutionary Business Solutions Inc.

The speed of change is continuing to accelerate - as fast as technology is changing the dynamics of the workforce are changing too. The future is about digital and people and research out of Harvard has found that organizations that are focused on ‘change leadership’ first and digital transformation to support ‘people’ are leading the way to the future of work In this session with the founder of Nextmapping and Future of Work Expert Cheryl Cran you will learn: • Research and insights in to the factors impacting the future including digital, demographics and changing attitudes • Leadership skills and strategies that go beyond the ‘basics of leadership’ and into the future of work leadership skills needed • New models on how leaders need to think and coach and empower teams to ‘create the future’ for the company • Tips and tools on how to increase employee engagement, motivation and loyalty • Action items and follow up that can be put into place upon return to workplace for immediate impact and success

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
IT Operations Management 2023 Scenario: Smart, Fluid and Fast
Robert Naegle, VP Analyst, Gartner
Kenneth Gonzalez, Sr Director Analyst, Gartner

Join to learn what future IT operations management teams need to prepare for, where most are at today, and how to get future-ready.


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Transforming the Network From a Functional Tool to a Strategically Relevant Resource
Mike Toussaint, Sr Director Analyst, Gartner
Joe Skorupa, Distinguished VP Analyst, Gartner

CIOs have traditionally seen the data network as a functional entity and cost center. Today the network has transformed from functional to strategic alignment, and now the core of successful digital transformation, and supporting global business initiatives — which are driven by technology. I&O Leaders much now rethink the role of the network or risk failing to support short and long-term strategic organizational goals.


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Technical Insights: Automate Cloud-Native Operations With Serverless Computing
Tony Iams, VP Analyst, Gartner

Serverless frameworks for function platform as a service (fPaaS) enable custom application logic to be packaged as functions that are delivered as event-triggered services. This session will review approaches to automate routine infrastructure & operation tasks in cloud-native environments using fPaaS processes on serverless platforms.


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Diversity in IT: Creating Inclusive Teams and Group Norms
Kris van Riper, Managing Vice President, Gartner

Our research shows that diversity management and creating more inclusive teams is a proven strategy to improving employee engagement and productivity. This presentation will highlight case studies from RedHat and PwC with practices to increase diversity in recruiting and foster more inclusive group norms in teams. This research will highlight quantitative analysis and best practices from hCEB TECH and HR Practices.


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Ask the Analyst: Use Gartner’s S-A-V-E Methodology for Infrastructure Cost Optimization Opportunities
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This session illustrates Gartner’s four-step methodology that is based on a cross-team approach to identify infrastructure cost savings opportunities. The methodology includes steps for the opportunities to be identified, analyzed, validated and approved for executing the plan to measure and report I&O cost savings, cost reduction, and cost avoidance.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
IoT Solutions Can't Be Trusted and Are Out to Destroy Your Enterprise Network
Tim Zimmerman, VP Analyst, Gartner
Barika Pace, Sr Director Analyst, Gartner

IoT devices from vertical market lines of business and building automation have started to invade enterprise infrastructures. I&O leaders must separate and monitor all IoT solutions from the rest of the network to avoid being hacked or causing havoc on the enterprise infrastructure. This presentation analyzes the issue and provides strategic options that enterprises can leverage to address the influx of IoT devices.


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
The Digital Infrastructure Compute Scenario
Thomas Bittman, Distinguished VP Analyst, Gartner
Philip Dawson, VP Analyst, Gartner

Core IT has to scale, up, out down and in.... it has to expand and integrate with an intelligent Edge and the explosion of IoT. This session looks at the challenges that still remain for a Digital Infrastructure where Core-IT and Edge creates a them and us scenario. Multi mode IT allows you to develop and optimize the core while expanding on all fronts and multiple mode fronts, Edges and things. The following key issues will be discussed: • What are the business drivers the Core IT Digital Infrastructure Cycle? • How do you optimize Core IT and Edge/IoT infrastructure • How do you define legacy and modernise or standardize projects??


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Ask the Analyst: Best Practices for Running Containers in Production
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Containers can help enterprises modernize legacy applications and create cloud native applications that are scalable and agile. However, the container ecosystem today is immature. This session will help I&O leaders mitigate the challenges of deploying containers in production environments.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Top Technology Trends Impacting Midsize Enterprises
Mike Cisek, Sr Director Analyst, Gartner

Midsize Enterprises are undergoing a phase of rapid growth, investment and productivity. Business leaders of midsize companies are experiencing a high level of confidence which IT leaders can leverage for investment in key projects to continue driving company growth. In this session, attendees will gain an understanding of the major trends shaping midsize environments. This session will unveil the myths of the midmarket, then dive deeply into the five trends including Hybrid Infrastructure, benefits of cloud computing, Security, enablement of the digital workplace, and how analytics are improving business and IT operations.


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
What Comes After Moving to Cloud Office? Quite a Bit, Actually
Jeffrey Mann, VP Analyst, Gartner

Once you have successfully moved your organization to Office 365 or G Suite, you might think there is little left to do; the benefits of cloud based services will just come pouring in. If you are lucky, some will. Everyone else will need to make sure the benefits by figuring out how to manage their deployment effectively, how to take advantage of the new capabilities to drive new ways of working, and how to make decisions about when not to use cloud office but consider an alternative. In short "What comes next?"


Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Meetup: Managing the impact of software defined everything/anything (SDx) on Infrastructure & Operations

a. What are the best SDx entry points b. What are the things to watch out for? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Meetup: How to accelerate the role of DevOps in your organization?

a. How are others driving and developing a DevOps culture? b. What are the blocking issues we should watch out for and avoid? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:15 PM
Meetup: How to effectively use co-lo facilities?

a. What colocation options are working best for others? b. How do we get more from our Co-lo relationships? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 04:30 PM|Wednesday, December 05, 2018 05:30 PM
Roundtable: How Do You Choose the Right Tools for Your DevOps Toolchain?
Christopher Little, Sr Director Analyst, Gartner

In this user-driven roundtable, discuss how you chose the tools for your DevOps toolchains. What worked? What didn't? What lessons did you learn?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
Technical Insights: Cloud Wars: Comparing Major Cloud Platform Providers
Elias Khnaser, Sr Director Analyst, Gartner

Amazon, Microsoft and Google — these megaproviders are vying to be your strategic cloud IaaS service for the future. How are you to choose? In this session, Gartner will present findings for each against 234 evaluation criteria points to help you make your strategic decision. Key issues: • How do I build a methodical evaluation strategy that will lead me to the correct strategic provider for our organization? • How do the mega-IaaS providers compare on Gartner's objective evaluation? • What does the future hold for these providers? What about IBM, VMware, Oracle and Alibaba Cloud?


Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
Transform IT Operations to Support Microsoft Office 365, Google G Suite and the Digital Workplace
Terrence Cosgrove, Managing Vice President, Gartner

Digital workplace solutions, such as Microsoft Office 365 and G Suite, are delivered as a service. Leaders of IT operations must implement operational transformation and develop support models to deliver this type of service effectively.


Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
Technical Insights: How to Deploy Kubernetes on Your Existing Infrastructure
Tony Iams, VP Analyst, Gartner

Kubernetes is becoming established as the most popular platform for managing clusters of container hosts and technical professionals have a variety of options for deploying Kubernetes. This session will review the steps to integrate a self-managed Kubernetes platform with existing infrastructure for production use.


Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
Software-Defined Storage: The Key to a Hybrid Cloud Model
Roger W. Cox, VP Analyst, Gartner

At this stage of development, the full potential of software defined storage is yet to be realized. Expect SDS to gain new traction as a virtual offering in the public cloud; as a backup target to support IT at the edge; to support secondary storage; and, to support micro services underpinned by containers.


Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
Transform Your Organization: One Experience at a Time!
Kenneth Gonzalez, Sr Director Analyst, Gartner

The most overlooked source of transformational power is experience management and design, as it addresses both internal and external needs. By starting with business-visible outcomes and satisfaction, I&O leaders will be better able to implement organizational change management which can deliver results, decrease risk, cost and complexity. This session will provide an overview of the basics and suggestions on getting started.


Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
VDI, DaaS or Hybrid? The Best Virtual Desktop Approach for Your Business
Mark Lockwood, Sr Director Analyst, Gartner

Cloud-based desktops are quickly approaching feature parity with on-premises virtual desktop infrastructure (VDI), and promise management and simplicity benefits. Is now the right time to move to DaaS? This session will explore benefits, drawbacks and provide a cost comparison for both types of virtual desktop.


Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
How to Implement Your First Blockchain Project
Daniel Bowers, Sr Director Analyst, Gartner

CIOs are asking I&O leaders to support exploratory but high-visibility blockchain projects, while I&O is bypassed entirely by some business units in their rush to "do blockchain." This session will demystify blockchain by describing what’s required from the I&O perspective to use blockchain in the enterprise, what people and resources are needed, and how to set up your first PoC project.


Wednesday, December 05, 2018 05:30 PM|Wednesday, December 05, 2018 06:00 PM
Technical Insights: Quantum Computing — Gartner's Top 10 Technology for 2019 — Are You Ready?
Matthew Brisse, VP Analyst, Gartner

What happens when a computer can break your encryption algorithms almost as fast as you can create new ones? That is one of the fears about quantum computing. Is it real, or is it hype? Quantum computing is rapidly maturing and threatens to become one of the most impactful disruptions in the modern era impacting machine learning, AI, bitcoin and current day security encryption. Most people’s eyes glaze over when you try to explain the concept. And, yet, those who know also fear the power of that very same concept. How can something so misunderstood be poised to affect so many different things across the spectrum of science and computing? Today, we will investigate the reality of the quantum computing disruption and how it might become a practical platform for computing and scientific exploration.


Wednesday, December 05, 2018 05:45 PM|Wednesday, December 05, 2018 08:45 PM
BigPanda Hospitality Suite

BigPanda: Additional Session Details Coming Soon


Wednesday, December 05, 2018 05:45 PM|Wednesday, December 05, 2018 08:45 PM
Cyxtera Hospitality Suite

Cyxtera: Additional Session Details Coming Soon


Wednesday, December 05, 2018 06:00 PM|Wednesday, December 05, 2018 09:00 PM
Nutanix Hospitality Suite

Freedom to Play - Celebrate the Magic!


Wednesday, December 05, 2018 06:00 PM|Wednesday, December 05, 2018 09:00 PM
Hitachi Vantara Hospitality Suite

Hitachi Vantara: Additional Session Details Coming Soon


Wednesday, December 05, 2018 06:00 PM|Wednesday, December 05, 2018 09:00 PM
Intel: Experience the Superpower of Intel

Harness Intel’s super powers to increase your Speed, Agility and Resilience. Join forces with Intel to unleash your inner superhero. Enter a world of fun and excitement and learn how to set up your business for future success – filled with sights, sounds, and energy of superhero legends!


Thursday, December 06, 2018 07:00 AM|Thursday, December 06, 2018 08:00 AM
Attendee Breakfast


Thursday, December 06, 2018 07:00 AM|Thursday, December 06, 2018 12:00 PM
Registration


Thursday, December 06, 2018 07:00 AM|Thursday, December 06, 2018 12:00 PM
Enterprise IT Leaders Lounge

Please join us in our exclusive, members only Enterprise IT Leaders Lounge for a place to relax, recharge and network with your fellow peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 07:00 AM|Thursday, December 06, 2018 12:00 PM
Event Concierge

Not sure what sessions to attend? Let Gartner Event Concierge help you create a custom agenda. Just email us at DataCenterConciergeNA@gartner.com and we’ll be in touch soon.


Thursday, December 06, 2018 08:15 AM|Thursday, December 06, 2018 09:00 AM
Guest Keynote: Changing Cyber Culture -- Agreeing on the Problem is Key to Solving It
Secretary Deborah Lee James, 23rd Secretary, United States Air Force

Although many focus on the underlying technology of the digital revolution, some fail to focus on people and culture. Business leaders and cyber professionals speak different languages and review different metrics when measuring progress and success. Frequently, these two groups do not understand one another and talk past one another, putting at risk growth, speed, agility and resilience within the enterprise. Deborah Lee James, the 23rd Secretary of the Air Force and current independent director on multiple public and private boards, shares the business factors that drive the cyber conversation at the Board of Director and senior government level. She’ll offer perspectives on what IT leaders need to know to communicate more effectively, become better business partners for growth and mission accomplishment, and change culture for the good.


Thursday, December 06, 2018 09:00 AM|Thursday, December 06, 2018 09:30 AM
Networking Break


Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Town Hall: Your Questions Answered Regarding Leadership and Cultural Transformation
Diane Berry, VP Analyst, Gartner
Ed Holub, Managing Vice President, Gartner
Katherine Lord, VP Analyst, Gartner
Kenneth Gonzalez, Sr Director Analyst, Gartner

At the close of the week this session is designed to allow attendees to ask, in an open forum, questions that have arisen throughout the week, or to seek clarification on any relevant topic from a panel of analysts.


Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Town Hall: Your Questions Answered Regarding Future Innovation
Alan Priestley, Sr Director Analyst, Gartner
Daniel Bowers, Sr Director Analyst, Gartner
Dennis Smith, VP Analyst, Gartner
Jeffrey Hewitt, VP Analyst, Gartner

At the close of the week this session is designed to allow attendees to ask, in an open forum, questions that have arisen throughout the week, or to seek clarification on any relevant topic from a panel of analysts.


Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Town Hall: Your Questions Answered Regarding IT Operations and DevOps Best Practices
Christopher Little, Sr Director Analyst, Gartner
George Spafford, Sr Director Analyst, Gartner
Roger Williams, Sr Director Analyst, Gartner
Terrence Cosgrove, Managing Vice President, Gartner

At the close of the week this session is designed to allow attendees to ask, in an open forum, questions that have arisen throughout the week, or to seek clarification on any relevant topic from a panel of analysts.


Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Town Hall: Your Questions Answered Regarding the Evolution of Cloud and Edge Computing
David Smith, Distinguished VP Analyst, Gartner
Mike Toussaint, Sr Director Analyst, Gartner
Paul Delory, Sr Director Analyst, Gartner
Sid Nag, Sr Director Analyst, Gartner
Bob Gill, VP Analyst, Gartner

At the close of the week this session is designed to allow attendees to ask, in an open forum, questions that have arisen throughout the week, or to seek clarification on any relevant topic from a panel of analysts.


Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Town Hall: Your Questions Answered Regarding Core and Digital Infrastructures
Mike Chuba, Managing Vice President, Gartner
Philip Dawson, VP Analyst, Gartner
Stanley Zaffos, VP Analyst, Gartner
Tim Zimmerman, VP Analyst, Gartner

At the close of the week this session is designed to allow attendees to ask, in an open forum, questions that have arisen throughout the week, or to seek clarification on any relevant topic from a panel of analysts.


Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Meetup: Secrets to demonstrating I&O to business leaders

a. How do I tell a business value story? b. What metrics should I use? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Meetup: IT service management – improving service levels

a. Top challenges to defining business valued services and how to overcome them. b. How is service management different from what I am doing today? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:15 AM
Meetup: Attracting, Developing and Retaining IT Personnel

a. How are you addressing skill and training requirements? b. How are others finding talent to support digital business? Meetups are peer-to-peer exchanges for end-user attendees to build relationships, gain new perspectives and problem-solve with a small group of peers. You are encouraged to join Meetups to seek peer advice and importantly, to share your knowledge. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:30 AM
Roundtable: When Will AI Replace Your IT Service Desk?
Colin Fletcher, Sr Director Analyst, Gartner

Hype about AI continues to grow as consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture are ready to depend on virtual agents in 2018. When will this happen, and how should I&O leaders prepare now?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:30 AM
Roundtable: Authoring an Impactful Cloud Strategy
Ross Winser, Sr Director Analyst, Gartner

Gartner surveys show formulating cloud strategy is one of the biggest challenges IT Infrastructure management faces. Join this roundtable to discuss how to author an impactful cloud strategy. Tackle the big challenges, make your strategy resonate with stakeholders, share your concerns and successes. Gain insight from your peers and your moderator, a Gartner analyst.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 09:30 AM|Thursday, December 06, 2018 10:30 AM
Roundtable: Lessons Learned after a Microsoft Office 365 or Google G Suite Migration
Jeffrey Mann, VP Analyst, Gartner

This roundtable is designed for organizations that have completed or are contemplating a migration to Microsoft Office 365 or Google G Suite to discuss best practices and lessons learned. Come with your questions, experiences and war stories! It will be moderated by Jeffrey Mann, agenda manager for the digital workplace applications key initiative.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
Preparing Your Compute Infrastructure for Deploying Container-Based Workloads
Tony Iams, VP Analyst, Gartner

This session will provide guidelines for network and system administrators selecting an optimal container host environment and review how container deployment affects systems administration. Topics covered will include a comparison of operating systems for use with Docker containers, factors determining whether to host containers on bare metal or in VMs and processes for managing container infrastructure lifecycles.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
Tips, Tactics and Tricks When Negotiating With the Megavendors (IBM, Microsoft, Oracle, SAP) Using Gartner's "Tailored" T4 Approach
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

IT leaders often struggle to negotiate effective deals with the major software vendors — particularly the megavendors: IBM, Microsoft, Oracle and SAP. This presentation offers tips and tactics to help you optimize your negotiations and increase your bargaining power with these megavendors using a four-step "tailored" approach called T4. (1) T1 — What tactics and tricks to use for bargaining power; (2) T2 — What templates should be used to ask the right questions for cost transparency; (3) T3 — What Terms and Conditions should be negotiated to reduce risk and protect your investments; (4) T4 — How can timing be used to negotiate the optimally priced deal with protective Ts&Cs.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
NetOps 2.0 — Transform With Automation and Analytics or Become Irrelevant
Sanjit Ganguli, VP Analyst, Gartner

Today's network operations teams will require a significant skills shift to take advantage of advances in network automation and analytics and to meet the demands of digital business needs. I&O leaders must champion a paradigm shift to NetOps 2.0 to stay relevant.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
To the Cloud and to the Edge, the Simultaneous Migration of Data and How to Manage It
Mike Toussaint, Sr Director Analyst, Gartner
Bob Gill, VP Analyst, Gartner

The migration of data to the cloud is now being joined by the migration of data to the edge which is being driven by the emergence of IoT and sensors. Enterprises need to keep moving centrally consumed data and applications to the cloud but at the same time need to address the need to consume locally relevant data right where it is generated. Enterprises involved in a digital transformation strategy need to learn to adopt a new level of data consumption dexterity.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
Technical Insights: Addressing Governance Challenges in Cloud Computing
Douglas Toombs, VP Analyst, Gartner

The pace of innovation in cloud computing has brought significant changes to data processing, but these changes have also highlighted the challenges that established organizational structures face in attempting to keep up. This is especially true in the realm of IT governance. This session will focus on evolving organizations toward more adaptive governance strategies, aiming to make organizations more nimble while also managing risk and investment prioritization decisions.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
Dude, Who Moved My Server? The Role of I&O in the Cloud Era
Mark Lockwood, Sr Director Analyst, Gartner
Paul Delory, Sr Director Analyst, Gartner

The emergence of public IaaS, PaaS, SaaS and serverless technologies forces I&O professional to reassess and recalibrate their role in the organization. This session covers Gartner's outlook on cloud management, brokering, governance and skill changes for I&O personnel.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
Artificial Intelligence — What Should I&O Leaders Expect and Do to Succeed
Chirag Dekate, Sr Director Analyst, Gartner
Pankaj Prasad, Sr Principal Analyst, Gartner

I&O leaders today are working aggressively in two specific ways: Provisioning infrastructure for business unit stakeholders and ingesting AI techniques to improve I&O efficiencies. Across several hundreds of Gartner inquiries and engagements, Gartner has identified I&O best practices that characterize highly successful and productive AI I&O ecosystems.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:15 AM
Continuous Improvement — Your 'Secret Weapon' for Success
Kenneth Gonzalez, Sr Director Analyst, Gartner

Many talk about it, but few have an operating continuous improvement program that produces tangible results and a sufficient return on investment. At the end of this session, you'll better understand the elements of a continuous improvement program that is scalable, repeatable and how it can be customized to the needs of your organization.


Thursday, December 06, 2018 10:30 AM|Thursday, December 06, 2018 11:30 AM
Roundtable: Data Center and Cloud Strategies — Making Them Real
David Cappuccio, Distinguished VP Analyst, Gartner

What are enterprises doing to insure data center and cloud strategies are aligned, and what is the end game?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, December 06, 2018 11:30 AM|Thursday, December 06, 2018 12:00 PM
Optimizing Your IT Monitoring Strategy in an Evolving Vendor Landscape
Federico De Silva, Sr Director Analyst, Gartner

As IT infrastructure and application increases in complexity due to cloud, mobile and new architectures, incumbent ITOM provider offerings are being rendered ineffective. Even new and emerging providers, with their narrow focus, often find themselves at a disadvantage as they are not able to cover a broad and ever-changing IT environment. Understand what are the key trends in the vendor landscape, their capabilities and how you can optimize your IT monitoring strategy.


Thursday, December 06, 2018 11:30 AM|Thursday, December 06, 2018 12:00 PM
Manage Your Resilience Debt: Always Include Options for Reliability in Digital Infrastructure
Ross Winser, Sr Director Analyst, Gartner

I&O leaders are under pressure to support business growth, deliver competitive differentiation and minimize ongoing costs. Delivery of nonresilient infrastructure must be carefully scrutinized to avoid negative cost implications in the medium to long-term. This session will explain that resilience needs to be a key part of infrastructure delivery planning, but devising a pragmatic approach is key to ensuring success in a bimodal, cloud-embracing environment.


Thursday, December 06, 2018 11:30 AM|Thursday, December 06, 2018 12:00 PM
Strategies for Workload Placement in the Digital Age
Henrique Cecci, Sr Director Analyst, Gartner

Workload placement will become the key driver of digital infrastructure delivery. Nevertheless, I&O leaders often struggle to find which workloads are best suited for which location — be it public cloud, hosting, colocation, edge or on-premises. This session reviews the main strategies of successful I&O leaders that are focused on business value, rather than cloud adoption only, as a goal.


Thursday, December 06, 2018 11:30 AM|Thursday, December 06, 2018 12:00 PM
Innovation in Public Cloud and Hybrid Cloud Storage Deployments: Lessons Learned From the Enterprise Adoption
Julia Palmer, Sr Director Analyst, Gartner

In this session, we will explore use cases and case studies on how to innovate your storage by selecting innovating approaches in either public or hybrid cloud storage.


Thursday, December 06, 2018 11:30 AM|Thursday, December 06, 2018 12:00 PM
How to Select the Right SAM Tool to Reduce Risks, Optimize Costs and Improve Decision Making
Roger Williams, Sr Director Analyst, Gartner

Software asset management tools have become popular; however, their diverse data requirements make the selection process challenging. By ensuring their SAM tool delivers four primary capabilities, infrastructure and operations leaders will choose the right SAM tool to support their enterprise goals.


Start planning your agenda now.