All 2026 Conference Sessions

At Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026, I&O leaders gain actionable strategies to modernize infrastructure, optimize cloud investments, scale agentic AI, manage technical debt, navigate the future of AI data centers, and strengthen operational resilience.

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Explore hundreds of curated sessions designed to help your organization tackle top operational challenges and drive intelligent execution. Once registered, use Conference Navigator to filter by your role and interests, build your personalized agenda, and reserve priority sessions.

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Thursday, December 10, 2026

10:15 AM - 10:45 AM PST

What Virtualization Options Are Midsize Enterprises Pursuing and Why?
Mike Cisek, VP Analyst, Gartner
As a result of product, pricing and partner changes made by Broadcom many midsize enterprise head of I&O are exploring virtualization options. The size and scale of midsize enterprises make many of the solutions operationally and financially viable. In this session, we will review Broadcom’s VMware product strategy, options, share adoption trends, motivating factors and timelines. ... Show More Show Less

11:00 AM - 11:30 AM PST

ManageEngine: Rethinking observability in the age of Super Intelligence
Jasper Paul, Head of Product, ManageEngine Observability platform, ManageEngine
With the growing power of agentic AI systems, IT infrastructures that were initially built for humans are forced to accommodate AI-accelerated development. This session focuses on how enterprises can rethink observability to sustain legacy systems with modern AI-driven tech infrastructure. You will learn how enterprise IT teams battle tool sprawl, manage regulations, and strategize AIOps for sustained business growth in the agentic era. ... Show More Show Less

11:00 AM - 11:30 AM PST

OpenText: Your AI is Ready. Your Operational Data is Not.
Kelly Gundler, ITOM, Global Sales Specialist, OpenText
Many organizations have invested in AI for operations but continue to struggle with fragmented visibility, operational complexity, and reactive workflows. The challenge is often not the AI itself, but the quality and context of the operational data behind it. Learn how trusted operational data can reduce blind spots, improve resilience, and help IT teams move from reacting to preventing disruptions across increasingly complex environments. ... Show More Show Less

11:00 AM - 11:30 AM PST

Ravenna: Access Made Effortless: How AI Turns Everyday Requests Into Exceptional Service
Join us for lessons from the field on using AI to turn everyday access requests into fast, conversational service. Explore how AI can interpret intent, gather missing context, route approvals, and work with deterministic workflows to provision and revoke access. We’ll cover what’s working, where human judgment still matters, and how to deliver an effortless employee experience while keeping IT in control. ... Show More Show Less

11:00 AM - 11:30 AM PST

TeamDynamix: Creating Agile IT Service Operations for Continuous Evolution
Andrew Graf, Chief Product Officer, TeamDynamix
Agile IT service operations are built to evolve, and that takes three things: ease of administration, enterprise orchestration, and a strategic approach to integration. From autonomous self-healing to AI-powered automation, modern IT service delivery infrastructure serves as the backbone. Learn how to modernize with steps to streamline ITSM/ESM workflow, eliminate enterprise friction, and establish an agile delivery backbone for agentic AI. ... Show More Show Less

11:45 AM - 12:15 PM PST

Adopt Infrastructure Platform Engineering to Accelerate AI Value
Dennis Smith, Distinguished VP Analyst, Gartner
Heads of infrastructure and operations (I&O) are at a critical juncture. To harness the transformative potential of artificial intelligence, transitioning to an infrastructure platform engineering orientation is no longer an optional optimization — it is a foundational requirement for I&O’s survival. This session will provide prescriptive recommendations on how to navigate this issue. ... Show More Show Less

11:45 AM - 12:15 PM PST

Agentic IT Support: Preparing for Autonomous EndUser Support and Operations
Stuart Downes, VP Analyst, Gartner
AI agents are taking action — not just recommend it — in IT support and endpoint operations. Learn what agentic support looks like today, which tasks can be automated safely, and how to design guardrails for escalation, compliance and risk. ... Show More Show Less

11:45 AM - 12:30 PM PST

Ask the Analyst: Cloud Security in a Multipolar and Sovereign World
Charlie Winckless, VP Analyst, Gartner
Cloud security is a shared responsibility between the cloud service provider, security teams and I&O teams — and in the current fragmented world, even legal and compliance. This session will provide an interactive opportunity to identify where these boundaries should be placed, what effective approaches to take and the challenges of cloud security and sovereignty. It will also explore common antipatterns that might exist to deliver business-relevant, impactful and secure cloud environments. ... Show More Show Less

11:45 AM - 12:30 PM PST

Ask the Analyst: How Can Observability Be Used to Understand and Resolve Problems in Complex Systems?
D.B. Cummings, Sr Director Analyst, Gartner
As systems become more distributed and complex, operations teams struggle to understand service behavior and identify critical issues. This session explores observability as a decision-support tool, showing how signals, context, and analysis clarify system behavior and guide response. Attendees will learn to align observability with business goals and instrument systems, and improve response using AI, automation and human judgment, ensuring clarity as complexity grows ... Show More Show Less

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“The Gartner conference was filled with an enormous amount of actionable data from true experts in the field. The opportunity to meet with industry peers was also invaluable. I made numerous contacts that will help in my business and my career.”

George Beckinghausen
Cloud Architect, University of Rochester

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      Frequently asked questions

      Answers on topics, agenda and the conference experience.

      At the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026, attendees can network through peer discussions, expert-led roundtables, solution provider meetings, and interactive workshops. Connect with IT leaders, infrastructure professionals, and cloud strategists to exchange insights and build valuable industry relationships. View all networking opportunities here.

      You can leverage learnings from Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026 by translating key insights into a practical cloud roadmap for your organization. Focus on evaluating how emerging trends, operating models and best practices discussed at the conference align with your business objectives, modernization priorities and cost optimization goals.

      The Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026 covers key themes like cloud strategies, digital transformation, IT operations, cyber security, infrastructure modernization, digital sovereignty, generative AI, and automation. Explore conference tracks focused on resilience, innovation, hybrid cloud, data management, and emerging technology trends—helping IT leaders drive success in a rapidly evolving digital landscape. View the agenda here.

      There are no pre-conference workshops or sessions at the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026. We recommend downloading the Gartner Conference Navigator app to plan your agenda, register for sessions, network with IT professionals, and receive conference updates for an optimal event experience. Search “Gartner Conference Navigator” in your app store to get started.

      You can customize your Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026 agenda using the Gartner Conference Navigator app—filter sessions, build your schedule, and register for interactive experiences. Be sure to book workshops, roundtables, and Gartner one-on-one meetings in advance, as seating is limited. If a session is listed as “full” or “closed,” arrive 15 minutes early to join the waiting list. Enjoy networking breakfasts, breaks, and daily Exhibit Showcase receptions to connect with IT leaders and discover innovative solutions.

      Virtual attendance options are not available for the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026. This event is exclusively in-person, providing hands-on networking and live session experiences for all attendees.

      To stay updated on Gartner IT Infrastructure, Operations & Cloud Strategies Conference announcements and changes, regularly check our official website and subscribe to email updates. This ensures you receive the latest news, schedule changes, and important event information directly to your inbox.

      By attending the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2026, you’ll gain valuable professional development through expert-led sessions, hands-on workshops, and exposure to the latest IT trends. Connect with industry leaders, enhance your skills, and return with actionable strategies to drive your career and organization forward in the ever-evolving world of cloud and infrastructure.

      In addition, can earn ICS2 credits and CPE credit hours.  For more information visit the CPE page here.