Sessions / Redefine Sales Productivity by Measuring Interaction Value with AI
Redefine Sales Productivity by Measuring Interaction Value with AI
Tuesday, May 19, 2026 / 04:00 PM - 04:30 PM PDT
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About the Session
CSOs struggle to optimize seller productivity using traditional deal-based metrics, which obscure the true drivers of performance. Leaders looking to improve the actionability of their performance analyses must shift their focus from deal outcomes to interaction outcomes. Understanding the value of customer interactions unlocks a new host of compelling and actionable metrics.