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Executive Story: Dynamic Lead Time: Transforming Total Customer Experience in HP’s Supply Chain
Monday, May 04, 2026 / 03:00 PM - 03:30 PM EDT
About the Session
Discover how HP is redefining the Total Customer Experience through Dynamic Lead Time (DLT) an AI and ML powered capability that delivers real time visibility and fully digitizes the end to end supply chain. By aligning delivery commitments with actual performance and equipping sales teams with predictive insights, HP has created a more resilient, agile, and customer centric operation. This session will share how DLT evolved from a small pilot to a global capability embedded across internal and customer facing platforms, transforming the experience for both sales teams and HP customers.