"The fallout from the collapse of Enron will have significant repercussions on CIOs’ sphere of influence in governance, sourcing, systems and people, according to Gartner, Inc. CIOs should immediately take action to avoid unpleasant surprises in the near future."

"'CIOs who are not ready with contingency plans will face IT project disruption and unplanned cost increases, which will diminish their ability to deliver value from IT in already challenging times,' said Diane Tunick Morello, vice president and research director for Gartner. 'CIOs are going to be caught between trying to prove the value of IT and trying to boost their own credibility at a time when systems are becoming complex, chaotic and risky.'"

"According to Gartner, 70 percent of enterprises that do not manage and mitigate extreme employee dissatisfaction will have to fend off legal actions and public relations disasters caused by poor service, poor quality and poor business practices through 2004."

Source: "Gartner Examines How CIOs' Roles Have Changed Since the Enron Collapse," June 17, 2002

"SAN DIEGO, April 29, 2002 -- Truly effective CIOs who are able to deliver business value from IT rely on four key habits when creating their leadership agendas, according to Gartner, Inc.'s Executive Programs (GartnerEXP)."

"According to GartnerEXP, the four common habits of CIOs reflected in successful leadership agendas are shaping demand, setting expectations, being able to deliver and being able to effectively lead."

"'Delivering profitable business value from IT hinges on the particular working style of CIOs and the thoroughness of their agendas,' said Chris Goodhue, vice president with GartnerEXP. 'The four key habits of CIOs are recognizable in CIOs who separate themselves from the pack and sustain high visibility and influence within the senior leadership team.'"

"'This is a tough job,' said Goodhue. 'The job description calls for someone who can lead the IS function and external suppliers to ever-higher levels of performance, while also being coach, mentor, service provider and public relations person for fellow executives and the CEO.'"

"'Although the four habits of the CIO Executive Success Cycle have been depicted as a sequence, in the real world they are not,' said Goodhue. 'They are applied in the order dictated by circumstance. Nevertheless, they are a cycle. Success at one habit can build on abilities in others, just as failure in one area undermines performance in another.'"

Source: "GartnerEXP Defines Four Key Skills of Effective CIOs," April 29, 2002